spc14 partner theater presentation
DESCRIPTION
SPC14 Partner Theater Presentation, PT012, 'From Team Work To Enterprise Collaboration-Making a Point'. Brian McEvoy from Siemens PLM Software and David Price from AgreeYa presenting on how SocialXtend helped Siemens PLM boost productivity, drive employee engagement, and foster innovation leveraging its existing SharePoint infrastructure.TRANSCRIPT
Welcome
David Price Heads Solutions Business at
AgreeYa 20+ years of leadership and Management Experience
Master of Enterprise Business Operations and IT Solutions
The Cat, The Jungle, and The Waterfall!
Join In!Find Out!
Our Search for Social in the Enterprise
About The Speaker
Senior Director IT, Siemens PLM Software
In IT – same company, different names - for over 29 years. Leading the implementation of Social With A Purpose throughout Siemens PLM Software.
Brian McEvoy
Siemens PLM Software
Headquartered in Texas, we are 10000 strong with operations in over 41 countries.
We manufacture the software that is used to design and manufacture aircraft, automobiles, industrial equipment, boats, computers, smart phones, and the Mars Rover.
CEO Challenge: “Find the Experts”
We’re spread across the globe. How do we
Find Answers Find Expertise Collaborate
What it felt like: Find the Cat!
Our Challenge: Find The Cat!
We Do IT!The Waterfall Syndrome
Define the Problem
Search
Enterprise Content ManagementWorkflows, Approvals,
Kn
ow
led
ge
Man
ag
em
en
t
Socia
l Com
pu
ting
Social MediaCrowd Created Content
Blogs, Wikis, Discussions, Ideas, Micro-blogs,…
Enterprise KnowledgeCorporate Created Content
SalesCentre, infoWeb, Repositories, Archives, …
Social Networks
Discover- User Stories
Social Enterprise: Executive Overview
Work in Teams Work with
Partners
Propose Ideas Create
Knowledge Capture Good
Practices
What’s Happening?
Inform others
Search Q & A Find an Expert
Find Answers
Join In, Find Out
Collaborate
Safely
Capture Knowledg
e
Lost in the JungleIn search of the Waterfall
The Thicket
We spent two years lost in the jungle of almost-solutions
The D’oh! Moment: There is No Waterfall
The Duh! Moment
“Enterprise Social” is not a typical IT project: No agreement on the problem No consensus on meaning of
“social” No consensus on deliverables No agreed end Changing landscape Changing tools
Starting Over: Remember the Cat?
Product Development
Find Expertise
Conversations Communities
Core Customer:
Core Requirement:
Core Collaboration Criteria:
Starting Over: Frame the Puzzle
Integrates with SharePoint
Shares Profiles (MySites) Integrates with Search Integrates with Metadata
Core Solution Criteria:
Starting Over: Frame the Puzzle
Experience with SharePoint
Proven ability to deliver
Core Partner Criteria:
Sort the Pieces:(and remember the cat)
PL SWAP: Social With A Purpose
Create Qualify Curate
Unstructured becomes Structured Information forms Knowledge
Input leads to Action
Quality
FindabilityChallenges
User Wiki Outlook
Enterprise Wikis
BlogsExpert Forums
Micro-bloggingUser Rated
ReliableReadable
Taxonomy & Term storeConcepts & Keywords
Ideation
KnowledgeRepositories
Maintain it!
Find it!
MyCommunity
PL Search
Secure it!
This is what we think we wantWhere do we start?
Reliable
Concepts & Keywords
Taxonomy & Term store
Micro-blogging
Communities
Start with the Big Pieces:
Search and Find
Connect and Collaborate
Search and Find
Find People and Communities
Find Content Across Repositories Security Trimmed
Task:
Connect And Collaborate
PL Social Build full-featured
communities Lists, libraries, web-parts,…
Open or private activity streams Post, follow, and tag
Get out of email and into contact
Task:
The Solution
Our Search for Social in the EnterpriseSearch
Social
Enterprise
Our
for in the
Out Of The Jungle:Herding Cats
I think I’d rather manage a large software development project
PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM
IT Talks CTO
Community:
PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM
Consulting Request Management
Community Leaders
Groups:
PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM
Teamcenter UAT (User Acceptance Testing)
JAWS - Customer Engagement SocialXtend UAT
Projects:
Lessons We Learned
There is no waterfall, so…
Make everything as simple as possible, but not simpler.
Looking for The Cat!
Enterprise Social is a Wicked Problem
KISS
Lessons We Learned
Avoid analysis paralysis
Avoid Solution Pollution
Looking for The Cat!
Learn By Doing:
Use A Product That Will Grow With You:
Lessons We Learned Looking for The Cat!
Partner With A Vendor to Discover The Problem: The tools are not solutions- they’re just tools
So, About The Cat!
We searched…
We talked…
We worked together…
And We Found It
AgreeYa Overview
Celebrating 15 years of Excellence in providing Software, Solutions, and Services for organizations across verticalsCompany Profile
Growth & Experience
Highlights
Headquartered in Folsom, California
Global Delivery Centers in U.S, Mexico, India, China, Korea1,100+ Staff working from 15 offices in 8 countries
Worked with 200+ Private and Public OrganizationsContinuously expanding global footprint
Solutions Delivery(SDA) Accelerators to expedite engagement delivery
Center of Excellence in SharePoint
Among “Top 5 Outsourced Product Development Companies”Implemented SharePoint for Fortune 500, Govt. and Private Sector Enterprise
Enterprise MobilityOver 200 customers
Global Delivery CapabilityMicrosoft Services Gold Partner
Thank You