specialist overview

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1 CDW Specialists

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Description of CDW solution architects/technical engineers

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Page 1: Specialist Overview

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CDW Specialists

Page 2: Specialist Overview

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Our technology specialists and engineers deliver expert counsel on every solution they design, and carry an array of industry certifications, including:» CompTIA A+, Network+, Server+, Security+» Apple ACTC» Cisco Certified Associates (CCN A, CC DA)» MCSE Microsoft Certified Systems Engineer» Citrix Certified Enterprise Administrator» MCS A — Security Windows Server 2003» RedHat RHCE

DEEP EXPERTISE AND EXPERIENCE

Specialists

Page 3: Specialist Overview

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SPECIALTY AREAS

Specialists

Networking Mobile

POS/AIDC

Security

Document Management

Carrier Services

Software LicensingPower

Storage Telephony/IP Voice and Data

Page 4: Specialist Overview

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DOCUMENT MANAGEMENT SPECIALISTS

Customer Benefit» Reduced costs associated with storing and retrieving paper

documents and electronic content» Improved security of paper documents and electronic content» Enhanced ability to provide business continuity in the event of a

disaster» Improved ability to achieve regulatory compliance

Top Services» Discovery call to review hardware and software requirements» Onsite assessments and workflow analysis engagements» Vendor-neutral evaluation, recommendations, price proposals and

product demonstrations» Solution implementation, training and ongoing support

Top Certifications» CompTIA® CDIA+» AIIM Enterprise Content Management Practitioner (ecmP)

Specialists

TOP VENDORS

Page 5: Specialist Overview

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MOBILE WIRELESS AND CARRIER SERVICES SPECIALISTS

Customer Benefit» Provide anytime access to applications and information» Better respond to customer needs by providing up-to-the-minute

information » Cut costs by reducing the setup time and amount of cable needed

to deploy a new coworker, move a current coworker or outfit a client location

Top Services» Seamless, over-the-air activation of handhelds, embedded

notebooks and data cards» Facilitation of rate plan changes and updates» Maintenance and software offerings for all major mobile platforms» Custom-tailor a preconfigured package — complete with hardware

and software — and activate before it arrives.

Specialists

Enabling the Remote Worker Podcast

Listen to Podcast

Podcast(Audio Only)

TOP VENDORS

Page 6: Specialist Overview

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NETWORKING SPECIALISTS

Specialists

Customer Benefit» Optimize system performance» Protect and maximize technology investments

Top Services» Network design and configuration» Layer 2, 3 and 4-7 switching» Server load balancing» Bandwidth fail-over/load balancing» Network monitoring/analysis» Managed wireless Ethernet projects

Top Certifications» CCNA» CCDA» CRSSE» Cisco WLDSE» HP ASC

TOP VENDORS

Page 7: Specialist Overview

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SECURITY SPECIALISTS

Specialists

Customer Benefit» Ensure compliance with external and internal policies » Secure end-user access» More efficient infrastructure security spending aligned with goals» Improved interoperability and data lifecycle management

Top Services» Presales consultation» Rapid vulnerability assessment» ROI analysis» PCI auditing» Onsite implementation» Managed services

Top Certifications» CISSP; Cisco — CCNA, CCDA, CSE; Sonicwall CSSA; Websense

WCSE; Juniper JNSA, JNSS; Watchguard; CompTIA Network+, Security+, A+, Server+

TOP VENDORS

Page 8: Specialist Overview

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POWER SPECIALISTS

Specialists

Customer Benefit» Help to save time and money in designing centralized

UPS and data center air conditioning solutions» Organize your data center to optimize space and only have

a single UPS for centralized power management

Top Services» Assess additional power consumption that may be required

by optimizing your data center» Aid in “sizing” a centralized UPS system and recommend

the correct cooling solution

TOP VENDORS

Page 9: Specialist Overview

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SOFTWARE LICENSING SPECIALISTS

Specialists

Customer Benefit» Expert assistance in determining the right license

programs and navigating license management» Comprehensive enterprise agreement assistance » Software deployment/migration facilitation» Online tracking of software licensing to help you remain compliant

with the terms of the contract

Top Services» License program consultation» License consolidation and contract merging» License management assistance

Top Certifications» Adobe» McAfee» Microsoft» Novell» Symantec

TOP VENDORS

Page 10: Specialist Overview

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STORAGE SPECIALISTS

Specialists

Customer Benefit» Manage, store and back up your data in the most efficient manner

possible» Create adequate data recovery and business continuity plans» Meet recent compliance policies (Sarbanes-Oxley, etc.)

Top Services» Assess data storage needs and assign value to the data to design

an Information Lifecycle Management solution» Storage area network consultation and vendor-neutral

recommendation» Disaster recovery planning and assessment

Top Certifications» VMware Certified Professional (VCP)» EMC Technical Architect (EMCTA)» HP accredited pre-sales professional — Enterprise Solutions

TOP VENDORS

Page 11: Specialist Overview

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TELEPHONY/IP SPECIALISTS

Specialists

TOP VENDORS Customer Benefit» Leverage communication technology for enhanced productivity

in a cost-efficient manner

Top Services» Telephone systems and voice conferencing

(analog, digital and VoIP)» Telephony applications (voicemail, unified messaging,

call center)» VoIP consultation and assessment

Top Certifications»

Avaya ACE

»

Avaya ACS

»

Avaya ACA

»

Cisco CCNA/CCDA

»

Polycom product-specific technical certifications

Page 12: Specialist Overview

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VOICE AND DATA SPECIALISTS

Specialists

Customer Benefit» Leverage CDW carrier relationships to deliver a trusted, single

source that serves your telecommunication needs

Top Services» Facilitate the evaluation, acquisition and ongoing maintenance of

your telecommunications services » Internet access: SDSL, T1, T3 and OCx connectivity options» Wide area networks (WANs): Frame Relay, Private Line, MPLS

and VPN-based solutions» Voice services: Local, switched and dedicated long distance and

Voice over Internet Protocol (VoIP) solutions» Hosting solutions/disaster recovery: Co-location and managed

options (e.g., firewalls) in a secure data center

TOP VENDORS

Page 13: Specialist Overview

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POS/AIDC SPECIALISTS

Specialists

Customer Benefit» Single partner to meet several key retail technology needs including

point of sale systems, digital signage, and asset and inventory management solutions

Top Services» Store In a Truck™ — design, configure and install

all store technology» Technology refresh deployments and installation» Demand planning; forecasting tools» Product information management» Supply chain planning» Loss prevention

Top Certifications» Microsoft RMS» Samsung digital signage» Symbol Sales and technical certification

TOP VENDORS

Page 14: Specialist Overview

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Thank You/Questions