the Next Frontier

Sneak Peek into theFuture of Spiceworks

Francis Sullivan - CTO & Co-founder

Saturday, March 28, 2009

Futures

• Coming in Spiceworks 4.0

–Alpha drops start in a couple weeks!

–Be sure to subscribe to the 4.0 group

•give us feedback

• Further out in the Future

Saturday, March 28, 2009

UI Changes Coming in Spiceworks 4.0

Saturday, March 28, 2009

UI Changes Coming in Spiceworks 4.0Community Presence

Saturday, March 28, 2009

UI Changes Coming in Spiceworks 4.0Community Presence

Tool + Info Bar

Saturday, March 28, 2009

UI Changes Coming in Spiceworks 4.0Community Presence

Summary Bar

Tool + Info Bar

Saturday, March 28, 2009

UI Changes Coming in Spiceworks 4.0Community Presence

Summary Bar

Tool + Info Bar

What are you doing?

Saturday, March 28, 2009

Helpdesk Changes Coming in Spiceworks 4.0

• Multiple users per ticket

• Multiple devices per ticket

• New, cleaned up interface

• Helpdesk “remote control”

• through email

• New portal

Saturday, March 28, 2009

Pimiento 0-100 Anaheim 100 - 250 Poblano 250 - 500 Rocotille 500 - 1000 Jalapeno 1000 - 2500 Serrano 2500 - 5000 Cayenne 5000 - 7500 Thai Pepper 7500 – 10K Rocoto 10K – 15K Datil 15K – 30K Habanero 30K – 50K Red Savina 50K – 75K Naga Jolika 75K – 100K Pepper Spray 100K – 250K Pure Capsaicin 250+

• Quick Progress at Lower levels

• Top Users become ELITE

• Promotes ELITE activity

• Levels are visible

• Promotes friendly competition

• At a glance, know the experts

What’s Your Pepper?

Details

Spiceworks USer Elite Points System

Saturday, March 28, 2009

Spiceworks Network Map

• View your network

• Identify bottlenecks

• Continuously updated

Saturday, March 28, 2009

Futures - Further Out

• more use of crowd-sourcing

• deeper research / product data

• more real-time data for network management

• enable multi-site solution

• internationalization support

Saturday, March 28, 2009

Futures - Further Out

• multi-role IT users, role-based permissions

• helpdesk queueing / customizations

• mini-wizards for configuration

• enhanced network map drill-down

Saturday, March 28, 2009

Futures - Always Included

• performance / scalability improvements

–keep up to date with the state-of-the-art

• FIX FIX FIX - continuous improvements

–please give us feedback in the community!

Saturday, March 28, 2009

Spice up the feature requests that you want!

Saturday, March 28, 2009

Screenshots

Saturday, March 28, 2009

Saturday, March 28, 2009

Saturday, March 28, 2009

Saturday, March 28, 2009