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DESCRIPTION
Spiceworks for ITTRANSCRIPT
Introduction to The Spiceworks IT Desktop
IT Management is Complicated!
“Is it all working?” “How do I keep track of everything?”
“What do I have?” “Where can I find
answers?”
“Is it all working?”
Spiceworks Simplifies IT… For Free!
“How do I keep track of everything?”
“What do I have?” “Where can I find
answers?” Get real-time inventory of HW & SW assets.
Track daily to-do’s, end-user requests and major projects
Exchange best practices and how-to’s with IT Pros
“Is it all working?” Troubleshoot & report on network assets & events.
“Is Spiceworks for Me?”
Spiceworks is for SMB IT Pros
Spiceworks is a 7mb download designed for…
IT Pros who have admin rights on their network
Organizations with less than 250 devices on their network. It will work with more, it just won’t be as fast.
Running on a PC. It discovers Windows, OS X, Linux and Unix but you need to run it from a PC on your network.
Inventory Your Network Assets
“What do I have?”
Agent-less Inventory of Network Assets
Automatically discover hardware & software
Gather technical data about those assets
Create custom attributes
Inventory non-network devices such as PDAs
“Is it all working?”
Report on Important IT Info
Customizable Reports
See software installations, disk usage, trouble tickets & more
Easily create custom reports
Export reports in CSV, PDF and Excel format
Exchange report templates with other Spiceworks users
Monitor & Receive Alerts About Your Network
Network Monitors & Alerts
Monitor disk space, software installations, anti-virus updates & more
Create alerts to detect events and prevent issues
See & set up alerts for Microsoft events across your environment
Monitor the health of your Exchange server
“Is it all working?”
Run an Easy-to-Use Help Desk
Help Desk and Ticket Submission
Allow clients to submit tickets with attachments via email or web portal
Create tickets in one click for devices that need attention
Assign tickets across your IT team, manage projects and view progress
“How do I keep track of everything?”
Connect With Other IT Pros
“Where can I find answers?”
Global Community of IT Pros
Ask IT questions and share answers
Join groups of IT pros based on interest, geography, expertise and more
See recommendations & ratings on IT products & services from other IT pros
Get tips and support on getting the most out of Spiceworks
IT Pros Across The World Use Spiceworks
… To Simplify Their Job.
IT’s Free. Really Free!
No Gimmicks. No Catches.
Here’s How Spiceworks Keeps IT Free.
Can’t Have or Don’t Want Ads?
Have Spiceworks Your Way
Replace the Ads and add your logo for $20 a month with Spiceworks MyWay.
Download & Install Spiceworks… In 5 Minutes
“Where can I get Spiceworks?”
www.spiceworks.com
① Go to www.spiceworks.com
① Click “Free Download”
① Enjoy IT Freedom in less than 5 minutes!
Spiceworks System Requirements
“What do I need for Spiceworks to
work?” System Requirements
Windows XP Pro SP2, Windows Vista (with special settings), Windows 2003 Server (latest service packs recommended)
700 MHz Pentium class processor
512 MB RAM
Browser Requirements
Firefox 1.5 - 2.0
Internet Explorer 6.0 - 7.0