sportsdata live scouting faq 06.04.2010

8/11/2019 Sportsdata Live Scouting FAQ 06.04.2010

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Sports Data AG

Live scouting

FAQS

Frequently asked questions


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FAQs Live Scouting 2/8

Questions about the Livescouting duties:

Question: There are many soccer teams in my region, from top league teams down to

amateur League, which teams should I mention in the personal record form?

Answer:Only top teams and their U21, U19 and U17 teams. Please contact us regarding

semi professional and amateur teams. Coverage depth can vary each country.

Question: I have seen that there is a discount on my fee if I make some mistake, is it

because the information goes to some betting provider?

Answer:We do indeed have discounts on possible mistakes. As far as we are providing live

results for Medias or Betting providers, we cant allow any mistakes.

Question:How will I handle the Livescouting duty? Would I have to use a PDA or a regular

mobile phone?

Answer:You can use a standard mobile phone; we do not recommend using PDA or any

software for Livescouting duties.

Question: If I am interested by a supervisor position for a certain region, will I have to

provide (with my scouts) full coverage of the 1st, 2ndand 3rdsoccer leagues? Or just try to

cover as much games as possible?

Answer:As a supervisor you will help us recruiting and organizing a scout network in certain

regions to be able to cover as much games as possible. Please keep in mind that we will

never guarantee an exclusive coverage, we always need two sources for each match.

Question:The payment procedure for Supervisor is not clear to me. How does it work?

Answer:You still have regular scout duty with regular scout fee. Supervisor gets 5,00 for

each match successfully covered by a scout from his network.

Question:I received (or) sent a match but its over 100kms from where I live, would it ok to

provide coverage?

Answer: It is not worth for us that a scout travel over 100kms to cover one game or two.

Please clarify this before you travel to the far venue [email protected].

Question:Will you cover the phone bills?

Answer:You always will be the recipient of the phone call. So you wont have any costs

except other than you are living in USA or Canada.

Question:Will I be given anything in written and signed that my expenses will be covered?Answer: You will have confirmations for each match. But there is no contract or similar

agreement.
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Question:If I provide the list of events (teams) I can attend will I get the confirmation thatthese are the ones you're interested in?Answer: We need the team names only for administrative reasons. You will not get any

confirmation that you have to cover all matches from one scout. We have more than just 1scout in one region. So we always try to allocate the matches to the best scout.

Dialing Issues & Questions:

Question:Do I have to be on the phone during the whole match?

Answer:You will receive a call about 15 minutes before the match, and yes indeed, youll

have to stay online during the whole match.

Question:The system voice is very low. So when I want to dial 2 or 3, I have the feeling that

it takes longer as far as I am waiting for the system to finish is sentences.

Answer:The voice may be slow. But we get your inputs very fast.

Question:Can the # (back) key be used for anything other than if you press ## by mistake?

For example, if I press 4 instead of 6, can I cancel this before I've confirmed the corner?

Answer:With # you can only cancel entries which are not confirmed. So you cant cancel a

confirmed goal, penalty, red card etc.

Procedure for any entries after confirmation: Stop immediately the market 0 and call

the supervisor*

Question:My calls are getting always interrupted at same time during coverage. Is this a

system bug?

Answer:The call cut is due to your telephone operator. It is a totally usual procedure that

phone operators are cutting calls after a while. The time frame depends on the operator

himself. Some are cutting after 60 minutes and others after 70.

To avoid this you should disconnect yourself at halftime and wait for the system calling you

again. This will avoid the disconnections during the match.

The system calls you automated again and again at any interruption until you set the match

to end.

Question: What is the sequence at the beginning of the coverage?

Answer:Procedure: Weather conditions Pitch Conditions0 8 When coin toss 1 or3 for home/away team kicking-off 5 at the point the kick-off happens

Question:I pressed a key by mistake, I was pressing # and then ## (2 times #); what is the

right input (dial number) to delete the instruction without problems?

Answer:Press one time #

Question:When I give the weather information to the system; I use 1, 2 and 3 - one for

good, two for medium and three for bad. Do you have any suggestions what a medium

weather is, rain, wind, snow...?

Answer:Cloudy


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Question: Can you give me a clear description of the "Pitch conditions", so actually the

difference between 1, 2 and 3?

Answer:1=dry - 2=little wet but ok - 3= iced, heavy under water

Question:When a player receives the second yellow card and therefore a red car Do I

have to dial in the system the second yellow card and then the red car or just the red car?

Answer:You should dial for a yellow card and then the red card.

Question:When a player scores a goal because the ball touched his body How do you

describe such goals?

Answer:The goal is a goal by shot.

Question:How do I find out the actual status of the market, whether the market is open or

closed?

Answer:The system repeats the status frequently. Another option is to press the # button.

Then you can request a status quo.

Question: Home Team is attacking, and theres a shot outside the area; the goalkeeper get

the ball (so the player failed his goal attempt) but a defender (from the away team) is having

the ball but still in the dangerous area ... Could you tell me when do I have to press "2" ?

When the forward fails the shot? Or should I wait until the ball goes with the defender outside

of the danger area?

Answer:We need you to press attack when the attacking team enters the yellow zone

with the ball. Regardless the fact if they shot or not. You have to press safe when: The attacking team stops attack and turn back into the safe zone

The defending team steals or blocks the ball

The attacking team tries an attempt and misses

When the goal keeper safes the ball

Question:Home Team is attacking, and theres a shot outside the area; the goalkeeper get

the ball, pass it to one of his team mates, but he loses the ball and a player from the home

team attacks again; Should I first press "2" when the goalkeeper hits the ball and press "1"

again because there is another attack? Or should I NOT press "2" and keep the action of "1"because the attack is still remaining?

Answer:Do not press 2. But press another attack (1) for the home team.

Question:There is a corner (press "4+5" home team attacking) but the attacking team hits a

short ball and two players are fronting each other around the corner area, what should I type

in?

Answer:Please press another dangerous attack to mention that the dangerous attack still

is still remaining.


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Question:If both teams are fronting each other in the midfield area for some time without

dangerous attacks from both sides, how often should I press 2?

Answer:Every 30 seconds. Please be aware, that every push to 2 generates a market

opening, we need the Live inputs as accurate and precise as possible.

Question: Could you tell me what to dial for a dangerous attack which finishes with a

corner?

Answer: 1/3 for dangerous attack + 4/6 for corner + 2 for safe ball (if there is no goal).

Please be aware that you have to press a dangerous attack almost before every corner.

Question:If during the match, there are 3 consecutive corners (back to back, ball stays in

the dangerous zone), should I press 2in between each of them?

Answer:No need to press 2 between the corners.

Question:What is the procedure if it is unclear who scored or how the goal was scored?Answer:The system will ask you several times, and if you dont enter anything the status will

be unknown. Thats fine with us.

Question:There is a dangerous free kick, I press "0" and wait... but the system voice is

telling me asking for "press 0 to open the market"; what does it means?

Answer:The moment you press 0 and wait everything is stopped and our clients got the

information that there is a situation which will very likely be a goal. The system is only

remembering you that you have closed the market and you should open it as soon as the

dangerous situation is over.

Question:Should I have the market open or closed when the game is in general play? For

example when the players are the middle of the pitch passing the ball?

Answer:The market always has to be open except on special situations like a goal, a red

card and a very dangerous position or on a supervisor request.

Question:When the ball enters yellow area it is Attack, if there is immediately free kick, do I

have to press another Attack, or one attack is enough?

Answer:One attack is enough. The attack is just an indication to show where the ball is.

Question:During a game a penalty is awarded ..."4-4" or "6-6" then "5"...whilst waiting forthe penalty to be taken the call disconnects. During this time the penalty is scored. When the

connection is re-established and after entering the scout code...the system asks for the

betting to be opened (as it automatically closes) and then I enter the fact that a goal was

scored...how it was scored. Shot etc. In this situation, is this the correct procedure or what

action should be taken?

Answer:No. You should keep the market closed and contact the supervisor with *. This is

the general procedure: You have to call supervisor when you get reconnected and wait for

him to confirm you that you can open the market. There will be a fee cut if you ignore this

important instruction.


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SMP (Scout Management Platform):

Question:How can I get to SMP?

Answer:You can enter the platform throughwww.sportsdata.ag.You will need login details

for this.

.Invoicing:

Question:How can I get payment?

Answer:You have to send us an invoice at the end of each month (after your last duty every

month). The invoicing mail should content following files:

Invoice file (word)

Expenses schedule (excel)

Scans of expenses (jpg)

Question:Do I need to send you scans for all expenses?Answer:Yes. We wont reimburse any expense which is not proved with a scan.

Question:What can I charge for fuel? Do you need fuel receipts for each match?

Answer:You can sum up your kilometers for each match and take fuel at the end of the

month. There is following rule you can consider:

100 Km = 10 Liter

Question:How will you transfer payment?

Answer: We are transferring only via bank (IBAN and BIC needed) or via

moneybookers.com. Please be aware that we dont reimburse any bank transfer costs.

Question:How long it takes to receive payment after I have sent my invoice?

Answer:This is the invoicing procedure:

1st to 10th each month: Live scouting gathering all invoices and starts checking these

(expenses, scans etc.)

From 10theach month: Live scouting is confirming checked invoices to accounting and they

are proceeding with payment.

This procedure may take a few days. Since we have a tremendous number of scouts and

this number is increasing daily. Therefore please be patient with the payments. If anybody

has got any doubts concerning our integrity, please stop sending us any proposals until you

receive your money.

Some of you already made the experience that we respond very fast if there is anything

missing for your invoices.
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Important points about your weekly proposals :

Once a match is confirmed from both sides, scout has to attend

We need your proposal on a weekly basis & 1 week upfront

Only include a match in your proposal when KOT (kick off time) is 100% sure.

The KOT is your responsibility. Once you sent us your proposal, you should monitor

concerned federations or Clubs official websites every day in order to detect any KOT

or fixtures changes

In case of any changes, you should contact us immediately with the correspondent

subject in your email, and web link for us to double check (subject: refer to A.3).

Technical Issues:

You must have Microsoft Office on your computer if you want to have the chance to

collaborate with us. A minimal technical environment is necessary to be able to work

on Livescouting Duties.

Make sure the telephone number you mentioned in your personal record form is the

one you will use to provide coverage. If it is NOT the correct one, our system will not

recognize you.

Get in contact with us immediately if you change number or have a second telephone.

Always take extra batteries as mentioned.Providing extra batteries is very important

and a part of your responsibility/duty in order to collaborate with us! Especially in

winter months you should have at least 2 batteries for a match.

Most Important

When you realize that the score is wrong during your coverage:

Dont try to correct the score yourself.

Press 0 for Betstop immediately and call the supervisor with *

The supervisor will instruct you for further steps

Please take notice of our FAQs and guidelines documents before getting in contactwith us.

In case of any personal information or banking details changes, get in contact with us

as soon as possible (Email: [email protected]

Always mention the reason of your email in the subject field, here are some

examples:

KOT time change - Team A vs. Team B

New Banking Information

Personal InformationUpdate

New (or) 2ndmobile phoneUpdate

Budget proposalName of the tournament


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Tournament proposalName of the tournament

Game CancelledTeam A vs. Team B

If you still dont feel comfortable after several test games, dont be afraid to ask for

another one, we prefer taking time for training as having problems during your duty and

then have to stop our collaboration.

sportsdata live scouting faq 06.04.2010

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