spring 1999 end-user training © 1999 3com - palm computing. all rights reserved
TRANSCRIPT
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Spring 1999
End-User Training
End-User Training
© 1999 3Com - Palm Computing. All rights reserved.© 1999 3Com - Palm Computing. All rights reserved.
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AgendaAgenda • Setup
• The Basics
• The Built-In Applications
• Palm Desktop Software
• HotSync™ Synchronization
• Graffiti Power Writing Software
• Basic Troubleshooting
• Mobility – Personal & Enterprise
• Q&A
• Setup
• The Basics
• The Built-In Applications
• Palm Desktop Software
• HotSync™ Synchronization
• Graffiti Power Writing Software
• Basic Troubleshooting
• Mobility – Personal & Enterprise
• Q&A
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SetupSetup
• Installing the batteries• Calibrating the screen• Setting the time and date• Setting preferences
• Installing the batteries• Calibrating the screen• Setting the time and date• Setting preferences
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Remove the battery coverRemove the battery cover
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Notice that the springs are on one side…Notice that the springs are on one side…
… but the batteries are inserted like this!… but the batteries are inserted like this!
Insert two AAA alkaline batteriesInsert two AAA
alkaline batteries
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Splash screenSplash screen
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DigitizerDigitizerHold the viewer as you would normally, then tap exactly in the center of each target.Hold the viewer as you would normally, then tap exactly in the center of each target.
This aligns the position of your stylus to the screen’s electronic touch sensors.This aligns the position of your stylus to the screen’s electronic touch sensors.
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Initial setupInitial setupTap Time…Tap Time…
… then Date.… then Date.
Tapping a dotted box opens a dialog box.Tapping a dotted box opens a dialog box.
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Initial setupInitial setupTapping the triangle to the left of a word displays a pop-up menuTapping the triangle to the left of a word displays a pop-up menu
HighHigh
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Power
Writing Area
The FrontThe Front
Scroll Buttons
HardwareButtons
SilkscreenButtons
Screen
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The BackThe Back
Stylus
ScreenContrast Dial
Serial Port
Battery Cover
Reset Hole
IrDA Port
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QuestionsQuestions1 Where is the Reset Hole?
2 Why do you tap in the center of the three X’s?
3 What happens when you tap on a dotted box?
4 Where is the screen contrast dial?
5 Can you use non-alkaline batteries?
1 Where is the Reset Hole?
2 Why do you tap in the center of the three X’s?
3 What happens when you tap on a dotted box?
4 Where is the screen contrast dial?
5 Can you use non-alkaline batteries?
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ExercisesExercises1 Make the screen as dark as possible.
Reset to your preferences.
2 Remove and reinstall the batteries.
3 Hold down the Power button for at least two seconds. What happens?
4 Change the date & time to one-minute before the end of 1999. After watching what happens, reset to the current date & time.
1 Make the screen as dark as possible.Reset to your preferences.
2 Remove and reinstall the batteries.
3 Hold down the Power button for at least two seconds. What happens?
4 Change the date & time to one-minute before the end of 1999. After watching what happens, reset to the current date & time.
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TipsTips• Don’t write on the screen with a pen or
paper clip!
• If your batteries run out and you cannot turn on your Palm device, you have at least one week to replace your batteries.
• Use screen cleaners designed for handhelds rather than cleaners designed for computer monitors.
• If your stylus seems to be missing what you are tapping on, try redigitizing the screen.
• Don’t write on the screen with a pen or paper clip!
• If your batteries run out and you cannot turn on your Palm device, you have at least one week to replace your batteries.
• Use screen cleaners designed for handhelds rather than cleaners designed for computer monitors.
• If your stylus seems to be missing what you are tapping on, try redigitizing the screen.
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The BasicsThe Basics
• Launching applications• Entering and editing text• Finding text• Calculator• HotSync™ synchronization• Palm desktop software
• Launching applications• Entering and editing text• Finding text• Calculator• HotSync™ synchronization• Palm desktop software
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Memo
To DoAddress
Date Book
Press these to launch… Press these to launch…
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1 Tap “Applications”1 Tap “Applications” 2 Tap icon2 Tap iconLaunching other applicationsLaunching other applications
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Switching CategoriesSwitching Categories1 Tap pop-up menu1 Tap pop-up menu 2 Select category2 Select category
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Type into the desktop software and then synchronize.Type into the desktop software and then synchronize.
Use the on-screen keyboard.Use the on-screen keyboard.
Write with Graffiti®.Write with Graffiti®.
Three ways to enter textThree ways to enter text
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1 Press Memo button1 Press Memo button 2 Tap “New”2 Tap “New”
Create a new memoCreate a new memo
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Tap dot to open a keyboardTap dot to open a keyboard
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TextText NumbersNumbers InternationalInternational
Tap box to switch views.Tap box to switch views.
The keyboard has three viewsThe keyboard has three views
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Graffiti® is easyGraffiti® is easy
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Write inside this boxWrite inside this box
Graffiti®Graffiti®
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… numbers on the right.… numbers on the right.
Letters on the left…Letters on the left…
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Everything else on either sideEverything else on either side
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Graffiti® writing tips…Graffiti® writing tips…
Write large with sharp corners.Write large with sharp corners.
Start with the heavy dot.Start with the heavy dot.
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A few essentials… A few essentials…
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Available whenever you can
use Graffiti to enter text
Available whenever you can
use Graffiti to enter text
Select “Graffiti Help” from the Edit menu… Select “Graffiti Help” from the Edit menu…
… or use this command shortcut… or use this command shortcut
Graffiti® HelpGraffiti® Help
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1 Drag over text1 Drag over text 22 Tap Menu iconTap Menu icon22 Tap Menu iconTap Menu icon
33 Tap Edit menu Tap Edit menu then select then select Cut, Copy, or Cut, Copy, or PastePaste
33 Tap Edit menu Tap Edit menu then select then select Cut, Copy, or Cut, Copy, or PastePaste
Cut, Copy, PasteCut, Copy, Paste
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Command ShortcutsCommand Shortcuts
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2 Tap “Details”2 Tap “Details”
3 Tap “Delete…”3 Tap “Delete…” 4 Tap “OK”4 Tap “OK”
1 Tap item1 Tap item
Delete any item… Delete any item…
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Tap “i” for InformationTap “i” for Information
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1 Tap “Calculator”1 Tap “Calculator” 2 Use your fingers or the stylus.
2 Use your fingers or the stylus.
Move the result elsewhere with the
Copy and Paste commands.
Move the result elsewhere with the
Copy and Paste commands.
CalculatorCalculator
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2 Enter text…2 Enter text…
3 Tap on found item3 Tap on found item
… then tap “OK”… then tap “OK”
1 Tap “Find”
Find looks everywhereFind looks everywhere
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Hold down the Power Button for two seconds to turn backlighting on or off.
Hold down the Power Button for two seconds to turn backlighting on or off.
Built-in backlightingBuilt-in backlighting
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1 Tap Applications1 Tap Applications 2 Look at the gauge.2 Look at the gauge.
Check battery powerCheck battery power
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To synchronize with your PC, push the HotSync™ button
To synchronize with your PC, push the HotSync™ button
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Palm Desktop SoftwarePalm Desktop Software
Switch between built-in applications with these buttons
Switch between users with this pop-up menu
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QuestionsQuestions
1 What are the three ways to enter text?
2 How do you display the number pad?
3 How do you check your battery power?
4 How do you use Graffiti to write a period?
5 What is the command shortcut for Paste?
1 What are the three ways to enter text?
2 How do you display the number pad?
3 How do you check your battery power?
4 How do you use Graffiti to write a period?
5 What is the command shortcut for Paste?
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ExercisesExercises1 Use Graffiti Help to learn how to write :-)
2 Calculate the number of minutes in a year, then use the copy and paste commands to move the result into a new memo.
3 Use Find to look for “palm”
4 Open the Prefs application and redigitize the screen.
5 Delete the memo that contains the results from exercise 2.
1 Use Graffiti Help to learn how to write :-)
2 Calculate the number of minutes in a year, then use the copy and paste commands to move the result into a new memo.
3 Use Find to look for “palm”
4 Open the Prefs application and redigitize the screen.
5 Delete the memo that contains the results from exercise 2.
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TipsTips• Synchronize often!
• Write Graffiti strokes nice and large, with sharp corners.
• Launch an application before using Find to locate a word inside that application.
• Learn the shortcuts for commands you use regularly — cut, copy, paste, help.
• Each tap of the Applications button switches to the next category in the Launcher.
• Synchronize often!
• Write Graffiti strokes nice and large, with sharp corners.
• Launch an application before using Find to locate a word inside that application.
• Learn the shortcuts for commands you use regularly — cut, copy, paste, help.
• Each tap of the Applications button switches to the next category in the Launcher.
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The Built-in ApplicationsThe Built-in Applications
• Launcher• Date Book• Address• To Do List• Memo Pad• Expense• Mail
• Launcher• Date Book• Address• To Do List• Memo Pad• Expense• Mail
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Four main applications… Four main applications…
Memo
To DoAddress
Date Book
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HotSync
MailExpense
Calculator
… plus four others, and … … plus four others, and …
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2 Tap what you want to launch
2 Tap what you want to launch
… the Launcher.… the Launcher.1 Tap “Applications”
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Launcher List ViewLauncher List View
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Changing to List ViewChanging to List View
1 Select “Preferences…” from the Options menu
1 Select “Preferences…” from the Options menu
2 Select “List” from the View By pop-up menu
2 Select “List” from the View By pop-up menu
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1 Select “Category…” from the App menu
1 Select “Category…” from the App menu
2 Select Category2 Select Category
Assigning Launcher CategoriesAssigning Launcher Categories
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Open the “Prefs” application and select the “Buttons” view
Open the “Prefs” application and select the “Buttons” view
Main buttons may be reassignedMain buttons may be reassigned
Tap pop-up menus & buttons
Tap pop-up menus & buttons
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Date Book Date Book
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Date Book has three views…Date Book has three views…
DayDay WeekWeek MonthMonth
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Switch views either by tapping the on-screen buttons…Switch views either by tapping the on-screen buttons…
DayDay WeekWeek MonthMonth
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… or by pressing the Date Book button
… or by pressing the Date Book button
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22 Tap “Go To”Tap “Go To”22 Tap “Go To”Tap “Go To”
33 Tap a dateTap a date33 Tap a dateTap a date 44 Tap a timeTap a time44 Tap a timeTap a time
1 Press Date Book1 Press Date Book
Creating an appointmentCreating an appointment
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1 Write
for Phone Lookup command
2 Tap person…
3 Tap “Add”
Or select Phone Lookup from the Options menu.
Phone Lookup commandPhone Lookup command
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1 Tap item1 Tap item 2 Tap “Details”2 Tap “Details”
3 Tap “Delete…”3 Tap “Delete…” 4 Tap “OK”4 Tap “OK”
Deleting an appointmentDeleting an appointment
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1 Tap Week icon1 Tap Week icon 2 Drag item to new day or time
2 Drag item to new day or time
Rescheduling during the weekRescheduling during the week
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A nice touch…A nice touch…
Notice that the text for any tapped item in the Week View appears at the top of the screen.
Notice that the text for any tapped item in the Week View appears at the top of the screen.
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Changing day in the Day ViewChanging day in the Day ViewSame day the previous weekSame day the previous week
Same day the next weekSame day the next week
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See yesterday or tomorrowSee yesterday or tomorrow
Scroll Up = Previous dayScroll Up = Previous day
Scroll Down = Next dayScroll Down = Next day
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Scrolling within the dayScrolling within the day
Tap on-screen scroll buttonsTap on-screen scroll buttons
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Month ViewMonth View1 Tap Month icon1 Tap Month icon 2 Tap day to open it2 Tap day to open it
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Icons in month viewIcons in month view
MorningMiddayAfternoon
MorningMiddayAfternoon
Lines show that you have appointments in:Lines show that you have appointments in:
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Changing appointment timeChanging appointment time
1 Tap start time1 Tap start time 2 Change times2 Change times
3 Tap “OK”3 Tap “OK”
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Changing appointment dateChanging appointment date1 Tap item1 Tap item
3 Tap date box3 Tap date box 4 Select new date4 Select new date
2 Tap “Details”2 Tap “Details”
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Repeating eventsRepeating events
1 Tap event text
1 Tap event text
2 Tap repeat box
2 Tap repeat box
3 Select type of repeat
3 Select type of repeat
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Events can repeat by day, week, month, or yearEvents can repeat by day, week, month, or year
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AlarmsAlarms
1 Tap “Details”
1 Tap “Details”
2 Tap Alarm checkbox
2 Tap Alarm checkbox
3 Select time3 Select time
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Changing the Alarm SoundChanging the Alarm Sound
1 Select Preferences from the Options menu
1 Select Preferences from the Options menu
2 Select Alarm Sound
2 Select Alarm Sound
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Set when your day starts & endsSet when your day starts & ends
1 Select Preferences from the Options menu
1 Select Preferences from the Options menu
2 Set start and end times
2 Set start and end times
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Attach a note either by…Attach a note either by…
1 Tap “Details”
1 Tap “Details” 2 Tap “Note”2 Tap “Note”
3 Enter note text
3 Enter note text
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… or with Attach Note command.… or with Attach Note command.
1 Tap item text
1 Tap item text
2 Select Attach Note
2 Select Attach Note
3 Enter note text
3 Enter note text
Notice the Graffiti command shortcutNotice the Graffiti command shortcut
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Address BookAddress Book
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Adding new namesAdding new names1 Tap “New”1 Tap “New” 2 Enter text2 Enter text
Tap these scroll buttons to move up and down the page
Tap these scroll buttons to move up and down the page
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Graffiti navigation strokesGraffiti navigation strokes
Next fieldNext field
Previous fieldPrevious field
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Address Entry DetailsAddress Entry Details1 Tap “Details…”1 Tap “Details…” 2 Select which
number shows in list view
2 Select which number shows in list view
3 Select category3 Select category
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1 Tap pop-up menu
1 Tap pop-up menu
2 Select phone label
2 Select phone label
TIP: You can also enter a text label along with the number.
TIP: You can also enter a text label along with the number.
Changing phone labelsChanging phone labels
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Using custom fieldsUsing custom fields1 Select “Rename
Custom Fields” from the Options menu
1 Select “Rename Custom Fields” from the Options menu
2 Change field names
2 Change field names
These field names will be the same for all entries
These field names will be the same for all entries
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CategoriesCategories
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Switching category viewsSwitching category views1 Tap category
pop-up menu1 Tap category
pop-up menu2 Select category2 Select category
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Changing the sort orderChanging the sort order1 Select
Preferences from the Options menu
1 Select Preferences from the Options menu
2 Select sort order
2 Select sort order
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Beam your “Business Card”Beam your “Business Card”
Hold down the “Address Book” button for two
seconds
Hold down the “Address Book” button for two
seconds
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Select your “Business Card”Select your “Business Card”1 Open your card,
then select “Select Business Card…” from the Record menu
1 Open your card, then select “Select Business Card…” from the Record menu
2 Tap “Yes”2 Tap “Yes”
Notice this icon at the top of
your business card
Notice this icon at the top of
your business card
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You can beam…You can beam…
• individual records
• an entire category
• an application
• individual records
• an entire category
• an application
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1 Tap “Menu”
Beaming items Beaming items 2 Select a beam
command
3 Point device
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1 Tap “Applications”
Beaming applications Beaming applications
2 Select “Beam…”
3 Select app then tap “Beam…”
4 Point device
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To Do ListTo Do List
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Creating a new To Do itemCreating a new To Do item1 Tap “New”
2 Enter text
3 Set priority
4 Set Details
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Setting a deadlineSetting a deadline
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Customizing your To Do listCustomizing your To Do list1 Tap “Show…”
button1 Tap “Show…”
button2 Set your
preferences2 Set your
preferences
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Minimal To Do listMinimal To Do list
==
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Data-rich To Do listData-rich To Do list
==
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Sort BySort By
== Past DuePast Due
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Purging completed itemsPurging completed items1 Select Purge… 1 Select Purge… 2 Tap “OK”2 Tap “OK”
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Three font sizesThree font sizes
Each built-in application remembers its own font size.
Each built-in application remembers its own font size.
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Changing font sizeChanging font size1 Select “Font…”
from the Options menu
1 Select “Font…” from the Options menu
2 Tap Font size2 Tap Font size
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Memo PadMemo Pad
Memo
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Scrolling within a MemoScrolling within a Memo
Line UpLine Up
Line DownLine Down
Screen UpScreen Up
Screen DownScreen Down
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Scroll BarScroll Bar
Drag “Scroll Thumb”up or down to scroll several lines at a time
Drag “Scroll Thumb”up or down to scroll several lines at a time
Tap gray strip to move one screen-full in that directionTap gray strip to move one screen-full in that direction
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Sorting your memosSorting your memos1 Select
Preferences… 1 Select
Preferences… 2 Tap Sort By
pop-up menu2 Tap Sort By
pop-up menu
3 Select choice3 Select choice
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Deleting a memoDeleting a memo1 Tap Details1 Tap Details 2 Tap Delete…2 Tap Delete…
3 Tap OK3 Tap OK
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Private itemsPrivate items
1 Tap “Details”
1 Tap “Details”
2 Tap Private checkbox
2 Tap Private checkbox
3 Launch Security app if necessary
3 Launch Security app if necessary
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SecuritySecurity
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2 Enter text…2 Enter text…
3 Tap on found item3 Tap on found item
… then tap “OK”… then tap “OK”
1 Tap “Find”
Find looks everywhereFind looks everywhere
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1 Tap “Calculator”1 Tap “Calculator” 2 Use your fingers or the stylus.
2 Use your fingers or the stylus.
Move the result elsewhere with the
Copy and Paste commands.
Move the result elsewhere with the
Copy and Paste commands.
CalculatorCalculator
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ExpenseExpenseFor Windows usersFor Windows users
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1 Tap “New”1 Tap “New” 2 Tap here2 Tap here 3 Choose…3 Choose…
These expenses then synchronize to an Excel spreadsheet
These expenses then synchronize to an Excel spreadsheet
Recording an expenseRecording an expense
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Mail Mail For Windows usersFor Windows users
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Palm works with these e-mail appsPalm works with these e-mail apps
QUALCOMM Eudora
Lotus cc:Mail
Lotus Notes Mail
Microsoft Exchange
Microsoft Mail
Microsoft Outlook 97
Microsoft Outlook Express
Microsoft Windows Messaging
Windows for WorkGroups Mail
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Some Palm OS limitationsSome Palm OS limitations
• Only 15 categories for any application (plus All and Unfiled)
• 15 character maximum for category names
• Under 255 characters in any field
• Under 4,096 characters in any note or memo
• Only 15 categories for any application (plus All and Unfiled)
• 15 character maximum for category names
• Under 255 characters in any field
• Under 4,096 characters in any note or memo
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QuestionsQuestions
1 In the To Do List, what does “!” mean?
2 How can you find characters in the middle of a word? For example, the “alm” in “Palm”.
3 What does Phone Lookup do?
4 How can you beam something by dragging your pen from the writing area to the top of the screen?
5 Will Find locate hidden private items?
1 In the To Do List, what does “!” mean?
2 How can you find characters in the middle of a word? For example, the “alm” in “Palm”.
3 What does Phone Lookup do?
4 How can you beam something by dragging your pen from the writing area to the top of the screen?
5 Will Find locate hidden private items?
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ExercisesExercises1 Set the Memo Pad to the largest font size.
2 Make your Business Card and then beam it to someone. Change the category to “QuickList”
3 Create a noon lunch appointment that repeats every other Tuesday until the end of the year with a one-day alarm. Use Phone Lookup to add your name to the notes for this repeating lunch appointment.
4 Add a password. Lock your viewer. Remove the password.
5 Create a new category in your To Do List called “Things to buy”
1 Set the Memo Pad to the largest font size.
2 Make your Business Card and then beam it to someone. Change the category to “QuickList”
3 Create a noon lunch appointment that repeats every other Tuesday until the end of the year with a one-day alarm. Use Phone Lookup to add your name to the notes for this repeating lunch appointment.
4 Add a password. Lock your viewer. Remove the password.
5 Create a new category in your To Do List called “Things to buy”
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TipsTips• To create a new item, just start writing.
• In the Date Book, tapping the date in the top-left corner briefly displays the current time.
• Tapping icons attached to items opens the dialog box for that icon.
• When the Launcher is open, tapping the Applications button switches you to the next Launcher category.
• To create a new item, just start writing.
• In the Date Book, tapping the date in the top-left corner briefly displays the current time.
• Tapping icons attached to items opens the dialog box for that icon.
• When the Launcher is open, tapping the Applications button switches you to the next Launcher category.
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Palm Desktop Software for Windows
Palm Desktop Software for Windows• The four main views• Creating expense reports • Installing and deleting applications• Exporting and importing data
• The four main views• Creating expense reports • Installing and deleting applications• Exporting and importing data
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Palm Desktop SoftwarePalm Desktop Software
Set up HotSync™ and define users
Switch between built-in applications with these buttons
Switch between users with this pop-up menu
Drag a name onto the Date book to create an appointment.
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Date Book viewDate Book view
Quickly see today’s Date Book by clicking here
Drag & Drop a name to create an appointment
See either Address or To Do
items
Switch views
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Address Book viewAddress Book view
Selected record
Full text for selected record
Change sort order
Switch category
Drag an item to paste into Word,
Excel, or the clipboard
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To Do List viewTo Do List view
Red indicates past due item Edit To Do
item here
Customize To Do list view
Switch category
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Memo Pad viewMemo Pad view
Change sort order
Switch category
Edit memo here
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Creating an expense reportCreating an expense report
Click Expense button…
…or run the EXPREPRT.EXE application
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Step 2, Enable MacrosStep 2, Enable Macros
Click here.
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Step 3, Select categoryStep 3, Select category
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Step 4, Click Options… Step 4, Click Options…
Click here.
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Step 5, Complete fieldsStep 5, Complete fields
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Step 6, Select templateStep 6, Select template
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Datalist.xltDatalist.xlt
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Sample1.xltSample1.xlt
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Sample2.xltSample2.xlt
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Sample3.xltSample3.xlt
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Sample4.xltSample4.xlt
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Palm folderPalm folder
Template folder
Maptable.xls
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MAPTABLE.XLSMAPTABLE.XLS
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Installing Palm applicationsInstalling Palm applications
Click Install button…
…or run the INSTAPP.EXE application
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Complete list of items to be installed
Complete list of items to be installed
Items may be removed before HotSync
Items may be removed before HotSync
Palm Install ToolPalm Install Tool
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1 Select “Category…” from the App menu
1 Select “Category…” from the App menu
2 Select Category2 Select Category
Assigning Launcher CategoriesAssigning Launcher Categories
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Open the “Prefs” application and select the “Buttons” view
Open the “Prefs” application and select the “Buttons” view
Main buttons may be reassignedMain buttons may be reassigned
Tap pop-up menus & buttons
Tap pop-up menus & buttons
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1 Select “Delete…” from the App menu
1 Select “Delete…” from the App menu
2 Select item to be deleted
2 Select item to be deleted
Deleting Palm applicationsDeleting Palm applications
4 Tap “Yes”4 Tap “Yes”
3 Tap “Delete…”3 Tap “Delete…”
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Exporting dataExporting data
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Importing dataImporting data
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Import dialogImport dialog
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QuestionsQuestions
1 What is the quickest way to create an appointment with someone?
2 Can you install four Palm applications during one HotSync™ synchronization?
3 How do you delete a Palm application?
4 Can five people share the same desktop software?
5 Where are the expense templates located?
1 What is the quickest way to create an appointment with someone?
2 Can you install four Palm applications during one HotSync™ synchronization?
3 How do you delete a Palm application?
4 Can five people share the same desktop software?
5 Where are the expense templates located?
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ExercisesExercises1 Export three names to a file called “Bogus.csv”
Import those names into a new category called “Temp”.
2 Using the Datalist.xlt template, create an expense report for five expenses that occurred on a single day within a category called “Day Trip”.
3 Install a game onto your viewer and assign it to the “Games” category. Then delete it.
1 Export three names to a file called “Bogus.csv” Import those names into a new category called “Temp”.
2 Using the Datalist.xlt template, create an expense report for five expenses that occurred on a single day within a category called “Day Trip”.
3 Install a game onto your viewer and assign it to the “Games” category. Then delete it.
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TipsTips• The quickest way to recategorize or delete
items is with the desktop software.
• Dragging an address onto the Microsoft Word icon launches a wizard that formats the address.
• To paste several items in an application into another document, Ctrl-click those items, copy, then paste into the document.
• The quickest way to recategorize or delete items is with the desktop software.
• Dragging an address onto the Microsoft Word icon launches a wizard that formats the address.
• To paste several items in an application into another document, Ctrl-click those items, copy, then paste into the document.
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HotSync™ HotSync™
• Overview• Custom HotSync• File Link• Network HotSync• HotSync on the viewer
• Overview• Custom HotSync• File Link• Network HotSync• HotSync on the viewer
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To synchronize with your PC, push the HotSync™ button
To synchronize with your PC, push the HotSync™ button
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HotSync™ ManagerRunning on user’s PC
Conduits
ViewerViewer
Date Book
Address
To Do
Memo
E-mail in mail client
Expenses in template
Date Book
Address
To Do
Memo
E-mail in mail client
Expenses in template
Date Book
Address
To Do
Memo
Expense
Date Book
Address
To Do
Memo
Expense
Data on user’s PCData on user’s PC
HotSync™ synchronizationHotSync™ synchronization
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Palm devices synchronize with:Palm devices synchronize with:
TCP/IP LAN or WAN
Address Book data in text format Memo data in text format
Microsoft Outlook
Symantec ACT!
Microsoft Schedule +
Netmanage ECCO Pro
Novell GroupWise
Starfish Sidekick & Internet Sidekick
Now Up-to-Date & Now Contact
Oracle InterOffice
Meeting Maker
Palm or IBM Desktop
Lotus Notes
CorelCENTRAL8
DayTimer
Franklin Ascend 97
GoldMine
Maximizer
Lotus Organizer
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Palm synchs with these mail appsPalm synchs with these mail apps
QUALCOMM Eudora
Lotus cc:Mail
Lotus Notes Mail
Microsoft Exchange
Microsoft Mail
Microsoft Outlook 97
Microsoft Outlook Express
Microsoft Windows Messaging
Windows for WorkGroups Mail
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Custom synchronizationCustom synchronization
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… or from the HotSync™ icon in the system tray.
either from the HotSync™ menu…
Open the Custom dialogOpen the Custom dialog
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phone.csvphone.csv
**
BusinessPersonalPhone
BusinessPersonalPhone
**
File Link for WindowsFile Link for Windows• Synchs to Address or Memo Pad
• File Link remembers categories
• Data updated automatically when source file is modified
• Records added or modified by the user are preserved
• Integrated into HotSync™ for third-party access
• Synchs to Address or Memo Pad
• File Link remembers categories
• Data updated automatically when source file is modified
• Records added or modified by the user are preserved
• Integrated into HotSync™ for third-party access
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File Link setup – three easy stepsFile Link setup – three easy steps
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Choose how often to updateChoose how often to update
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Modem
User’s PC running
Network HotSync
Cradle Cradle
PC running
Network HotSync
TCP/IP LAN or WAN
Remote Access Server
Network HotSyncNetwork HotSync
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Dial into your PC’s modemRemote HotSyncRemote HotSync
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HotSync on the viewerHotSync on the viewer
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HotSync setupHotSync setup
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HotSync Phone SetupHotSync Phone Setup
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Filter your mailFilter your mail1 Select “HotSync™ Options…”
from Options menu1 Select “HotSync™ Options…”
from Options menu
2 Enter filters2 Enter filters
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1 Select “HotSync Options…” from Options menu.Then tap “Truncate…”
1 Select “HotSync Options…” from Options menu.Then tap “Truncate…”
2 Set maximum email message size
2 Set maximum email message size
Truncate your in-box mailTruncate your in-box mail
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HotSync™ Options for MailHotSync™ Options for MailAllAll Send
onlySend only
FilterFilter UnreadUnread
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QuestionsQuestions
1 How can you know whether HotSync Manager is running?
2 Which conduit synchronizes in one direction?
3 How can you open the Custom dialog box?
4 Which applications work with File Link?
5 What do you need in order to synchronize to from another PC?
1 How can you know whether HotSync Manager is running?
2 Which conduit synchronizes in one direction?
3 How can you open the Custom dialog box?
4 Which applications work with File Link?
5 What do you need in order to synchronize to from another PC?
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ExercisesExercises1 Synchronize just your Address Book.
2 Create an Address Book File Link to the file “Bogus.csv” you exported earlier today from the Palm desktop software. Name the category “Bogus”.
3 Remove the “Bogus” File Link, its category and all its data.
4 For HotSync sessions using a modem, truncate mail messages to 2000 characters and only accept unread messages.
1 Synchronize just your Address Book.
2 Create an Address Book File Link to the file “Bogus.csv” you exported earlier today from the Palm desktop software. Name the category “Bogus”.
3 Remove the “Bogus” File Link, its category and all its data.
4 For HotSync sessions using a modem, truncate mail messages to 2000 characters and only accept unread messages.
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TipsTips
Without the Palm Desktop software you can…
• Install Palm applications with
• Synchronize Expenses with
Without the Palm Desktop software you can…
• Install Palm applications with
• Synchronize Expenses with
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Graffiti®Graffiti®
• Basic characters• Navigation• Punctuation• Special symbols• Diacritical marks• Shortcuts
• Basic characters• Navigation• Punctuation• Special symbols• Diacritical marks• Shortcuts
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Write inside this boxWrite inside this box
Graffiti®Graffiti®
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Graffiti® is easyGraffiti® is easy
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… numbers on the right.… numbers on the right.
Letters on the left…Letters on the left…
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Everything else on either sideEverything else on either side
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The letters A - ZThe letters A - Z
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The numbers 0 - 9The numbers 0 - 9
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Graffiti® writing tips…Graffiti® writing tips…
Write large with sharp corners.Write large with sharp corners.
Start with the heavy dot.Start with the heavy dot.
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Graffiti® HelpGraffiti® Help
This command shortcut opens
Graffiti help
This command shortcut opens
Graffiti help
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Other character strokesOther character strokes
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Caps Caps LockCaps Caps Lock
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Menu command strokeMenu command stroke
“Command:” shows for a moment.“Command:” shows for a moment.
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Navigation strokesNavigation strokes
Cursor Right
Cursor Right
PreviousLine or Field
PreviousLine or Field
NextLine or Field
NextLine or Field
Cursor Left
Cursor Left
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PunctuationPunctuation
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Punctuation Shift “dot”Punctuation Shift “dot”
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More punctuationMore punctuation
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Special symbolsSpecial symbols
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Extended Shift “slash”Extended Shift “slash”
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Diacritical marksDiacritical marks
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Text ShortcutsText Shortcuts
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QuestionsQuestions
1 What shows on the screen when you write / from bottom to top?
2 When can you open Graffiti help by using the command shortcut /G ?
3 How do you write a slash?
4 How do you cancel a shortcut?
5 How you turn on caps lock?
1 What shows on the screen when you write / from bottom to top?
2 When can you open Graffiti help by using the command shortcut /G ?
3 How do you write a slash?
4 How do you cancel a shortcut?
5 How you turn on caps lock?
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ExercisesExercises
1 Write the following characters:
n " #
2 Create a text shortcut for your address.
3 Write the following characters:
™ ® ©
4 Using only Graffiti, write the following with as few strokes as possible:
Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde
1 Write the following characters:
n " #
2 Create a text shortcut for your address.
3 Write the following characters:
™ ® ©
4 Using only Graffiti, write the following with as few strokes as possible:
Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde Abcde
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TipsTips• Use the Number Pad to enter phone numbers.
• A few characters have alternate strokes:
kk yy
xx vv
• See Edgar’s Graffiti Trick Tips at http://www.antioch.com.sg/edgar/graffiti.html
• Use the Number Pad to enter phone numbers.
• A few characters have alternate strokes:
kk yy
xx vv
• See Edgar’s Graffiti Trick Tips at http://www.antioch.com.sg/edgar/graffiti.html
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BasicTroubleshootingBasicTroubleshooting
• Installing batteries• Soft reset• Hard reset• Semi-soft reset
• Installing batteries• Soft reset• Hard reset• Semi-soft reset
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The most common problem…The most common problem…
Are the batteries installed correctly?Are the batteries installed correctly?
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Soft ResetSoft Reset
Gently push a paper clip into theReset Hole
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Palm “paper clip”Palm “paper clip”
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Hard Reset, Step OneHard Reset, Step OneWhile holding down Power button…
… gently push a paper clip into theReset Hole
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Erase all data?YES — “up” buttonNO — any other button
Hard Reset, Step TwoHard Reset, Step TwoAnswer ‘Yes’ by pressing the Scroll Up button
This clears ALL data and returns the Viewer to its factory defaults.
Then simply perform a HotSync™ synchronization to restore your data.
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Ways to patch the OSWays to patch the OS
• HackMaster
• Certain applications
• HackMaster
• Certain applications
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Semi-Soft ResetSemi-Soft ResetWhile holding down Scroll Up button…
… gently push a paper clip into the Reset Hole
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QuestionsQuestions
1 How much of your personal data is available after a soft reset?
2 How much of your personal data is available after a hard reset?
3 What is the most common problem?
1 How much of your personal data is available after a soft reset?
2 How much of your personal data is available after a hard reset?
3 What is the most common problem?
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ExercisesExercises
1 Do a soft reset.
2 Do a hard reset but cancel the last step.
1 Do a soft reset.
2 Do a hard reset but cancel the last step.
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TipsTips• The cap of the metal stylus may be unscrewed
and used as a reset tool instead of a paper clip
• Use a utility to set the backup bit of any applications that you want to make certain are on the viewer.
• The cap of the metal stylus may be unscrewed and used as a reset tool instead of a paper clip
• Use a utility to set the backup bit of any applications that you want to make certain are on the viewer.
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MobilityMobility• Personal• Enterprise• Personal• Enterprise
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Memo
To DoAddress
Date Book
ExpenseMailCalculator
Easy core applications…Easy core applications…
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… plus a world of possibilities… plus a world of possibilities
Synchronization with: • all major desktop PIMs• major LAN-based
e-mail packages
Synchronization with: • all major desktop PIMs• major LAN-based
e-mail packages
Enterprise Productivity:
• Business Information Management
• SQL Database Transactions
• Enterprise Resource Planning
• Field Force Automation
• Sales Force Automation
• Time & Resource Tracking
• Server Management
Enterprise Productivity:
• Business Information Management
• SQL Database Transactions
• Enterprise Resource Planning
• Field Force Automation
• Sales Force Automation
• Time & Resource Tracking
• Server Management
Shareware & Freeware:• Graphics• Sound• Games• plus much more…
Shareware & Freeware:• Graphics• Sound• Games• plus much more…
Data Communications: • Remote access &
synchronization• Web browsing• Internet e-mail• Paging• Faxing• Global Positioning
Systems
Data Communications: • Remote access &
synchronization• Web browsing• Internet e-mail• Paging• Faxing• Global Positioning
Systems
Groupware: • Lotus Notes• Novell GroupWise• Microsoft Exchange
Groupware: • Lotus Notes• Novell GroupWise• Microsoft Exchange
Development Tools: • Metrowerks
CodeWarrior• Conduit SDK• 3Com HDK• C, C++, Java,
Assembly, Forth, …
Development Tools: • Metrowerks
CodeWarrior• Conduit SDK• 3Com HDK• C, C++, Java,
Assembly, Forth, …
Memo
To DoAddress
Date Book
ExpenseMail
Calculator
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Personal ProductivityPersonal Productivity• Data communications• Internet• Personal data• Entertainment
• Data communications• Internet• Personal data• Entertainment
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CDPD wireless modem
HotSync™ cable
Two-way text pager with IR
Modem cable
Flexible data communicationsFlexible data communications
Data/fax modem
GSM adapter
Infrared
Serial portHotSync™ cradle
EthernetHotSync™ cradle(in development)
Paging card
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Time & Expense TrackingTime & Expense Tracking
Iambic TimeReporterIambic TimeReporter
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SpreadsheetSpreadsheetQuickSheet by Cutting Edge Software - Allows synchronization w/ MS ExcelQuickSheet by Cutting Edge Software - Allows synchronization w/ MS Excel
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Business CalculatorBusiness Calculator
• Time and money calculation
• Amortization• Effective and nominal
interest rate conversion
• Time and money calculation
• Amortization• Effective and nominal
interest rate conversion
• Flexible compounding options
• investment analysis• statistics• scientific functions
• Flexible compounding options
• investment analysis• statistics• scientific functions
Financial Consultant by LandWare
Financial Consultant by LandWare
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AvantGo – HTML ViewingAvantGo – HTML Viewing
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PalmPilot Pager CardPalmPilot Pager Card• Compatible with all versions of the PalmPilot.
• 2MB of RAM + Motorola Flex Pager
• PageMart Wireless Service– local, national and international roaming optionslocal, national and international roaming options
• Compatible with all versions of the PalmPilot.
• 2MB of RAM + Motorola Flex Pager
• PageMart Wireless Service– local, national and international roaming optionslocal, national and international roaming options
modified memory doormodified memory door
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JP Systems BeamLinkJP Systems BeamLink
• Supports SkyTel’s SkyWriter or MCI Interactive Service
• Two-way & One-way messaging
• Send/Receive Email
• Group pages and Email
• Uses Palm address book
• Supports SkyTel’s SkyWriter or MCI Interactive Service
• Two-way & One-way messaging
• Send/Receive Email
• Group pages and Email
• Uses Palm address book
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Minstrel Wireless IP ModemMinstrel Wireless IP Modem
• Novatel Wireless Inc.
• Compatible with all versions of the PalmPilot.
• Bundled with POP3 client and text based web browser.
• External battery recharger.
• CDPD wireless technology.
• Compatible with most ISPs.
• Novatel Wireless Inc.
• Compatible with all versions of the PalmPilot.
• Bundled with POP3 client and text based web browser.
• External battery recharger.
• CDPD wireless technology.
• Compatible with most ISPs.
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Option GSM AdapterOption GSM Adapter• GSM phone adapter for Palm
devices
• Supports over 40 mobile phones including Ericsson, Nokia, AT&T and Sony
• Supports remote HotSync, Smartcode products - HandStamp, HandFax & HandWeb
• SMS support with Handphone application
• GSM phone adapter for Palm devices
• Supports over 40 mobile phones including Ericsson, Nokia, AT&T and Sony
• Supports remote HotSync, Smartcode products - HandStamp, HandFax & HandWeb
• SMS support with Handphone application
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HandStamp ProHandStamp Pro
• POP3/SMTP Mail Client
• Send/Receive Internet Mail
• Access corporate POP3 message store– Lotus DominoLotus Domino– MS ExchangeMS Exchange
• Filtering, folders
• Message pre-select before download
• POP3/SMTP Mail Client
• Send/Receive Internet Mail
• Access corporate POP3 message store– Lotus DominoLotus Domino– MS ExchangeMS Exchange
• Filtering, folders
• Message pre-select before download
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HandFaxHandFax
• Sends MemoPad documents
• Looks up names and phone numbers in address book
• Customizable cover pages
• Compatible w/ Class 2/20 fax machines
• Works w/ Palm modem or Option GSM adapter
• Sends MemoPad documents
• Looks up names and phone numbers in address book
• Customizable cover pages
• Compatible w/ Class 2/20 fax machines
• Works w/ Palm modem or Option GSM adapter
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HandWebHandWeb
• Works with any ISP
• Compatible with most search engines and fill-in forms
• Stores pages for off-line browsing
• May be used with Proxy servers
• No frame support
• Works with any ISP
• Compatible with most search engines and fill-in forms
• Stores pages for off-line browsing
• May be used with Proxy servers
• No frame support
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GamesGames
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MusicMusic
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LanguagesLanguages
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GraphicsGraphics
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Document ViewersDocument Viewers
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DatabaseDatabase
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Clocks & AlarmsClocks & Alarms
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EnterpriseProductivityEnterpriseProductivity• Business information management• SQL database transactions• Enterprise resource planning• Field force automation
• Business information management• SQL database transactions• Enterprise resource planning• Field force automation
®
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Business Information ManagementBusiness Information ManagementSolution
• Lotus Notes plusMicrosoft Outlook, Netscape Communicator
• Various conduits
• Palm Computing Platform
Benefit
• Improved teamwork and employee productivity by enabling group scheduling and mobile access to personal information
Solution
• Lotus Notes plusMicrosoft Outlook, Netscape Communicator
• Various conduits
• Palm Computing Platform
Benefit
• Improved teamwork and employee productivity by enabling group scheduling and mobile access to personal information
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®
SQL Database Transactions SQL Database Transactions
• Complete Oracle Lite database.
• Many applications can access the database.
• Users can use a variety of tools to write applications.
• Synchronizes with Oracle back end.
• Complete Oracle Lite database.
• Many applications can access the database.
• Users can use a variety of tools to write applications.
• Synchronizes with Oracle back end.
• Compact database solution.
• Optimized for a single application.
• Users must use Sybase tools to write applications.
• Synchronizes with Sybase back end.
• Compact database solution.
• Optimized for a single application.
• Users must use Sybase tools to write applications.
• Synchronizes with Sybase back end.
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Enterprise Resource PlanningEnterprise Resource Planning
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Field Force AutomationField Force AutomationSolution
• Remedy Action Request System
• Palm Computing Platform
• Pendragon Forms
Benefit
• Improved productivity and responsiveness while reducing variable costs by enabling remote field access to corporate work ticket solution
Solution
• Remedy Action Request System
• Palm Computing Platform
• Pendragon Forms
Benefit
• Improved productivity and responsiveness while reducing variable costs by enabling remote field access to corporate work ticket solution
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Q&AQ&A
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http://www.palm.comhttp://www.palm.comhttp://www.palm.comhttp://www.palm.com© 1999 3Com - Palm Computing. All rights reserved.© 1999 3Com - Palm Computing. All rights reserved.