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Spring 2011 European Tours ProposalEllen LatskyTour Developer-EuropeQuest Specialty Travel

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Tour Development Goals Focus on

significant experiences◦ Preserve QST

values Price tours

reasonably Create learning

opportunities◦ Offer local guides◦ Provide experts

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Tour Strategy Objectives Provide low cost tours

◦Use local transportation Provide educational experiences

◦Have meaningful cultural exchanges Utilize local knowledge of geopolitical

history Provide tours for different physical

abilities

Aim

Higher

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Development Process

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2

3

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Report

Request

Research

Review

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Focus Group Data Analyzed

TRENDS

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Focus Group Analysis-Trends Trends for American Tourists

◦Concern for safety a high priority ◦Middle East and Asian travel less

popular ◦European destinations more popular

than Pacific Islands◦Trip destination correlated to trip

length

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Focus Group Analysis-Findings Major Findings by Age

◦18-35 - look for adventure

◦36-49 - seek culture experiences

◦50-75 - desire to be safe and comfortable

◦45-70 - travel more than other age groups combined

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Focus Group Analysis-Conclusions

•Stress safety issues and concerns•Target tours for 45-65 yr. olds•Target economic travelers of all ages•Expand adventure tour offerings

General

Conclusions

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On-line Survey Results

Safety

Price

Experience

0% 20% 40% 60% 80%

35%

47%

69%

42%

53%

52%

65%

74%

48%

European Tour Survey

This YearLast Year2 Years Past

% of Total

Cate

gori

es

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Quarterly Sales Figures

-

5,000.00

10,000.00

15,000.00

20,000.00

25,000.00

30,000.00

35,000.00

40,000.00

45,000.00

50,000.00

Britain France Germany Italy/Spain All Other

Quarter 1

Quarter 2

Quarter 3

Quarter 4

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Quest Specialty Travel

Quarter 1 Quarter 2 Quarter 3 Quarter 4 TotalBritain 35,109.94$ 39,214.66$ 43,347.22$ 45,581.19$ 163,253.01$ France 40,321.06$ 44,897.42$ 45,791.03$ 46,539.17$ 177,548.68$ Germany 30,827.79$ 29,945.62$ 35,611.23$ 37,125.81$ 133,510.45$ Italy/Spain 19,087.65$ 16,329.08$ 14,739.23$ 17,295.38$ 67,451.34$ All Other 12,843.47$ 14,823.04$ 11,223.55$ 13,427.34$ 52,317.40$

Total 138,189.91$ 145,209.82$ 150,712.26$ 159,968.89$ 594,080.88$

Quarter 1 Quarter 2 Quarter 3 Quarter 4 TotalAustralia 53,674.03$ 58,604.91$ 65,831.26$ 61,331.47$ 239,441.67$ Canada 42,487.62$ 43,719.88$ 45,702.11$ 41,006.09$ 172,915.70$ India 18,630.51$ 25,103.18$ 26,654.38$ 28,909.52$ 99,297.59$ Japan 32,715.02$ 35,561.44$ 35,792.16$ 37,216.99$ 141,285.61$ United States 71,950.61$ 75,432.29$ 82,403.56$ 84,295.27$ 314,081.73$

Total 219,457.79$ 238,421.70$ 256,383.47$ 252,759.34$ 967,022.30$

FY 2009 Quarterly Tour Revenue Comparison

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Adventure Series

Self Guided

Family Cruise Extreme

Mallorca Bike Tour

Italian Alps Camping

Mediterranean Catamaran Tour

Russian Arctic Tour

Black Forest Tour

Black Sea Cottage

UK to Spain Ocean Voyage

Climbing Mt. Elbus

Amalfi Coast Walking Tour

Alicante Beach House

Adriatic Sea Cruise

Kerry Coast Bike Tour

Biking Austria

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Mediterranean Islands Bike TourMallorca Spain

Travel for 135 miles from Palma to La Puebla over 6 days

A view of the beach along the north side of Mallorca near the village of Alcudia.

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Italian Alps Camping TourMenaggio, Italy

Camp in three campgrounds in the Italian Alps over 10 days.

A view of a natural lake within hiking distance of the campground out of Meanaggio.

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Mediterranean Catamaran Tour

Enjoy 10 relaxing days in the Mediterranean Sea with 5 port stops

A view of the opening to the port of Oro Di Palumbalza Sardinia.

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Russian Arctic TourMurmansk, Russia

Travel for 8 days in the Russian Arctic

A view of the glacier at Bely Island .