sprint solutions v. wireless workshop - complaint.pdf

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  100212328.6  1 UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA SPRINT SOLUTIONS, INC., SPRINT COMMUNICATIONS COMPANY L.P. and BOOST WORLDWIDE, INC. Plaintiffs, v. WIRELESS WORKSHOP LLC and CHRISTOPHER A. FOX Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) Civil Action No: ______________ COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF JURY TRIAL DEMANDED COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF Plaintiffs Sprint Solutions, Inc., Sprint Communications Company L.P., and Boost Worldwide, Inc. (collectively “Sprint” or “Plaintiffs”) hereby file this Complaint for Damages and Injunctive Relief against Wireless Workshop LLC and Christopher A. Fox (collectively, “Defendants”), and state: INTRODUCTION 1. Sprint sells wireless handsets (“Sprint Phones” or “Phones”) under the brands Sprint, Boost Mobile, Virgin Mobile, payLo, and Assurance Wireless for use on Sprint’s wireless network at prices significantly below the wholesale price of the Phones to make their service more widely accessible to consumers. 2. Defendants engage in various illegal activities for the purpose of profiting from Sprint’s discounted Phones, including the illegal appropriation and use of Sprint’s trademarks and copyrights in their business of unlocking and reflashing new Sprint handsets for use on other networks, and improperly obtaining and selling electronic serial numbers (or ESNs) to be used to create counterfeit Sprint Phones from Phones that have been flagged as lost or sto len. Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 1 of 24

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  • 100212328.6 1

    UNITED STATES DISTRICT COURT

    SOUTHERN DISTRICT OF FLORIDA

    SPRINT SOLUTIONS, INC., SPRINT

    COMMUNICATIONS COMPANY L.P. and

    BOOST WORLDWIDE, INC.

    Plaintiffs,

    v.

    WIRELESS WORKSHOP LLC and

    CHRISTOPHER A. FOX

    Defendants.

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    Civil Action No: ______________

    COMPLAINT FOR DAMAGES

    AND INJUNCTIVE RELIEF

    JURY TRIAL DEMANDED

    COMPLAINT FOR DAMAGES AND INJUNCTIVE RELIEF

    Plaintiffs Sprint Solutions, Inc., Sprint Communications Company L.P., and Boost

    Worldwide, Inc. (collectively Sprint or Plaintiffs) hereby file this Complaint for Damages

    and Injunctive Relief against Wireless Workshop LLC and Christopher A. Fox (collectively,

    Defendants), and state:

    INTRODUCTION

    1. Sprint sells wireless handsets (Sprint Phones or Phones) under the brands

    Sprint, Boost Mobile, Virgin Mobile, payLo, and Assurance Wireless for use on Sprints

    wireless network at prices significantly below the wholesale price of the Phones to make their

    service more widely accessible to consumers.

    2. Defendants engage in various illegal activities for the purpose of profiting from

    Sprints discounted Phones, including the illegal appropriation and use of Sprints trademarks

    and copyrights in their business of unlocking and reflashing new Sprint handsets for use on other

    networks, and improperly obtaining and selling electronic serial numbers (or ESNs) to be used to

    create counterfeit Sprint Phones from Phones that have been flagged as lost or stolen.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 1 of 24

  • 100212328.6 2

    3. Defendants activities cause tremendous harm to Sprint and to consumers. In

    addition to willful infringement of Sprints trademarks and copyrights, Defendants misconduct,

    which includes, inter alia, violations of the Wireless Telephone Protection Act of 1998, the

    Copyright Act, the Lanham Act and the Florida Deceptive and Unfair Trade Practices Act, has

    harmed Sprints relationships with its customers, dealers, retailers, and others. Defendants have

    caused substantial damage to Sprints brand, image, and reputation.

    4. Sprint seeks to recover damages for the harm caused by Defendants actions and

    to obtain an injunction prohibiting Defendants from continuing to engage in these activities.

    5. All conditions precedent to filing this action have been performed, waived or

    excused.

    6. Sprint has retained the undersigned attorneys to represent it in this action and has

    agreed to pay its attorneys a reasonable fee for their services.

    PARTIES, JURISDICTION, AND VENUE

    7. This is an action for damages in excess of $75,000.00, exclusive of interest,

    costs, and attorneys fees.

    8. Sprint Solutions, Inc. is a Delaware corporation, with its principal place of

    business in Reston, Virginia.

    9. Sprint Communications Company L.P. is a Delaware limited partnership, with its

    principal place of business in Overland Park, Kansas.

    10. Boost Worldwide, Inc. (Boost Worldwide) is an indirect wholly-owned

    subsidiary of Sprint Communications, Inc., and is a Delaware corporation with its principal place

    of business in Overland Park, Kansas.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 2 of 24

  • 100212328.6 3

    11. Defendant Wireless Workshop LLC (Wireless Workshop) is a Wyoming

    limited liability company with its principal place of business at 1621 Central Avenue, Cheyenne,

    Wyoming 82001. Wireless Workshop also conducts business at 3800 Amalfi Drive, Hollywood,

    Florida 33021 and through its website: wirelessworkshop.com. Defendant Christopher A. Fox is

    the CEO and President of Wireless Workshop.

    12. Defendant Christopher A. Fox (Fox) is an individual and a resident of

    Hollywood, Florida and is personally engaged in, and helped facilitate, the improper conduct

    described herein. Upon information and belief, Fox resides at 3800 Amalfi Drive, Hollywood,

    Florida 33021. Fox is the CEO and President of Defendant Wireless Workshop.

    13. Jurisdiction in this Court is proper pursuant to 28 U.S.C. 1331, 1332, and 1338

    and 17 U.S.C. 1203 because Sprints claims for violation of the United States Trademark Act,

    Title 15 of the United States Code, and United States Copyright Act, Title 17 of the United

    States Code, arise under federal law and because diversity exists between the parties and the

    amount in controversy exceeds $75,000.00 exclusive of costs, fees, and interest. This Court has

    supplemental jurisdiction pursuant to 28 U.S.C. 1367 over Sprints state law claims because

    those claims are so related to the federal claims that they form part of the same case or

    controversy.

    14. Defendant Fox is subject to the personal jurisdiction of this Court because he is a

    resident of Broward County, Florida. Defendant Wireless Workshop is subject to the personal

    jurisdiction of this Court because it does business in Florida and has offices located in Broward

    County, Florida.

    15. All Defendants are subject to the personal jurisdiction of this Court because they

    have conducted, engaged in and carried out business ventures within the State of Florida; they

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 3 of 24

  • 100212328.6 4

    have committed tortious acts within the State of Florida; and they have engaged in substantial

    and not isolated activity within the State of Florida.

    16. Venue is proper pursuant to 28 U.S.C. 1391(b) because the Defendants either

    reside in this district or a substantial part of the events or omissions giving rise to the claims

    occurred in this judicial district.

    SPRINTS BUSINESS MODEL

    17. Sprint and its affiliates offer a comprehensive range of telecommunications

    services to consumers, businesses, and government users. Sprint currently serves more than 56

    million customers nationwide, and is widely recognized for developing, engineering and

    deploying innovative technologies. The Sprint companies and affiliates highly value the

    outstanding business reputation they have worked hard to develop.

    18. Sprints wireless program enables Sprint customers to choose from a variety of

    monthly voice and data plans for use on cutting edge devices on the Sprint wireless network. In

    addition to being available through Sprint online, over the phone with authorized Sprint service

    representatives, and in its stores, Sprint Phones and wireless service are sold through authorized

    Sprint dealers and retailers around the country, with whom Sprint has contractual relationships.

    19. Sprints business model is based upon Sprints ability to deliver affordable,

    innovative, and desirable products and services to consumers. Therefore, Sprint assists its

    customers in their acquisition of Sprint Phones for use exclusively on the Sprint network by selling

    the Phones for substantially less than what Sprint pays to the manufacturers for the Phones. Sprint

    recoups the money it loses on the Phones through revenue earned on the sale of Sprint service,

    which customers must use to transmit and receive voice, text, and data on the Sprint Phones. In

    addition to subsidizing Sprint Phones, Sprint also offers its customers the option of paying off the

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 4 of 24

  • 100212328.6 5

    Phone in installments or leasing a Phone from Sprint, as well as providing discounts, rebates, and

    other incentive programs by which Sprint heavily invests in the Phones to the benefit of its

    customers.

    20. Sprint is able to offer its Phones to customers at reduced prices only if the

    Phones are used as intended on the Sprint wireless network. Manufacturers that produce

    wireless phones for Sprint install proprietary software, requested and paid for by Sprint, on the

    Sprint Phones. Among other things, this software is intended to prevent the Phones from being

    used outside the Sprint network. Defendants develop and sell software and usage subscriptions

    for software that hacks the proprietary software installed by the Phone manufacturers so that the

    new Sprint Phones can be used on other wireless networks. The purpose of this hacking, known

    as flashing/reflashing or unlocking, is to erase, remove and/or disable the proprietary

    software installed in the new Phones, preventing Sprint from recouping its substantial investment

    in the Phones.

    21. Every Sprint Phone is uniquely identified by its Electronic Serial Number

    (ESN). This number is assigned to the Phone during the manufacturing process and is used for

    identification, verification, and authentication, as well as storing the history of the device,

    throughout the life of the Phone. Misuse of ESNs is prohibited under 18 U.S.C. 1029, Fraud

    and related activity in connection with access devices, which provides, inter alia, that trafficking

    in counterfeit or unauthorized ESNs is punishable by a fine, imprisonment of up to twenty (20)

    years or both, and may be subject to a civil forfeiture action. See 18 U.S.C. 1029(c). Sprint

    Phones are identified in the Sprint system and activated, deactivated, and billed to a specific

    account based on their ESN.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 5 of 24

  • 100212328.6 6

    22. If Sprint identifies a Phone as connected with theft, fraud, or other loss, the ESN

    is logged into Sprints system as such and the Phone can no longer be used on the Sprint

    network. This is done to protect Sprint from further harm and in attempt to deter criminal

    activity. The Phone is thereafter referred to in the handset trafficking community as having a

    Bad ESN. The Clean ESNs sold by Defendants are used by criminals to illegally replace the

    Bad ESNs in lost, stolen, or fraudulently obtained Phones in order to create a counterfeit phone

    that can be resold and activated.

    SPRINTS FEDERALLY PROTECTED RIGHTS

    23. Sprint Communications Company L.P. owns federal trademark registrations for

    the standard character and stylized Sprint marks (collectively, the Sprint Communications

    Marks). Sprint Solutions, Inc. has been assigned the right to use and enforce the Sprint

    Communications Marks. Copies of the certificates of registration issued by the United States

    Patent and Trademark Office are attached hereto as Composite Exhibit A. The stylized Sprint

    Communications Marks are depicted below:

    24. Boost Worldwide, Inc. owns federal trademark registrations for the standard

    character and stylized Boost marks (collectively, the Boost Marks). Sprint Solutions, Inc.

    has been assigned the right to use and enforce the Boost Marks. Copies of the certificates of

    registration issued by the United States Patent and Trademark Office are attached hereto as

    Composite Exhibit B. The stylized Boost Marks are depicted below:

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 6 of 24

  • 100212328.6 7

    25. Sprint Communications Company L.P. and Sprint Solutions, Inc. have been

    assigned the right to use and enforce the standard character and stylized Virgin Mobile, payLo,

    Assurance Wireless and Boost Mobile trademarks (collectively, the Assigned Marks), which

    are depicted below:

    The Sprint Communication Marks, Boost Marks, and Assigned Marks will collectively be

    referred to as the Sprint Marks.

    26. Sprint uses the Sprint Marks on and in connection with its telecommunications

    products and services.

    27. Sprint Marks have become an intrinsic and essential part of the valuable

    goodwill and property of Sprint, who protects the Sprint Marks. The Sprint Marks are well

    established and well known to customers and the trade as symbols identifying and distinguishing

    Sprints products and services, and signifying distinctive products and services of high quality.

    Only Sprint and its expressly authorized, affiliated agents are permitted to use the Sprint Marks.

    The Sprint Marks are valid, distinctive, protectable, famous, have acquired secondary meaning,

    and are associated exclusively with Sprint.

    28. Sprint Communications Company L.P. owns a valid copyright registration, VA

    1-336-124, for the Sprint Going Forward Design. A copy of the certificate of registration is

    attached as Exhibit C. Pursuant to the copyright registration, the design was created in 2005 and

    first published in the United States on or around June 22, 2005. Id. The application for

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 7 of 24

  • 100212328.6 8

    registration was filed with the Library of Congress on September 20, 2005. Id. The effective

    date of registration is September 20, 2005. Id.

    29. Boost Worldwide, Inc. owns a valid copyright registration, VA 1-738-903, for

    the Orange Ramp Logo. A copy of the certificate of registration is attached as Exhibit D.

    Pursuant to the copyright registration, the logo was created in 2008 and first published in the

    United States on or around February 22, 2008. Id. The application for registration was filed

    with the Library of Congress on or around August 2010. Id. The effective date of registration is

    August 26, 2010. Id. The Sprint Going Forward Design and Orange Ramp Logo copyrights will

    collectively be referred to as the Sprint Copyrights.

    DEFENDANTS MISCONDUCT

    30. Defendants are not authorized Sprint dealers or retailers.

    31. Defendants have no legitimate connection to Sprint and are not licensed or

    authorized to use the Sprint Marks or Sprint Copyrights.

    32. Sprint has discovered that, although large quantities of its Phones are being

    purchased throughout the United States, a significant number of these Phones are not being used

    on the Sprint network. Instead, the Phones are unlocked in large numbers by Defendants or

    Defendants customers using Defendants unlocking/flashing software, to raise their value and

    prepare them for use on other carriers. Defendants undertake these actions for their own profit.

    Once a Sprint Phone is unlocked or reflashed for use on another carrier, Sprint no longer has a

    revenue source to recoup its substantial investment in that Phone.

    33. Defendants are a self-described CDMA Phone Flashing Software Provider. A

    copy of Defendant Foxs LinkedIn profile is attached hereto as Exhibit E.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 8 of 24

  • 100212328.6 9

    34. As part of their reflashing business, Defendants offer Sprint MVNO and Boost

    Clean MEIDs1 for sale. A sample of Defendants infringing website content is attached hereto

    as Exhibit F. These numbers provide a way to bypass Sprints security and allow bad ESN

    Phones, or Phones connected with theft, fraud or other loss, to be activated despite their bad ESN

    status. Defendants are selling only serial numbers, not the Phones. On information and belief,

    Defendants collect some and clone other real Sprint customer ESNs based on sequencing,

    without the knowledge and consent of Sprint or its customers. Not only is this practice a

    criminal violation of the federal Wireless Telephone Protection Act of 1998 (18 U.S.C. 1029),

    but it also interferes with Sprints ability to provide service to the legitimate Phones of Sprint

    customers.

    35. Defendants website advertises flashing and unlocking services for Sprint and

    Boost and illegally displays the Sprint Marks and Sprint Copyrights to advance their business by

    creating the impression of legitimacy and an authorized connection to Sprint, such as in the

    Supported Carriers section of the website. See Exhibit F.

    36. Defendants online customer service representative specifically identified

    Defendant Chris Fox as Wireless Workshops point of contact for further information about

    Defendants services. A copy of the live chat between Sprints undercover investigator and

    Defendants customer service representative is attached hereto as Exhibit G.

    37. Defendants website makes clear that they are encouraging Sprint customers,

    dealers, and MVNOs (Mobile Virtual Network Operators) to violate the terms of their

    agreements with Sprint regarding the sourcing, terms, and restrictions related to the acquisition,

    access, and use of the Sprint network and its Phones; as well as the assigning of fraudulent ESNs

    to Sprint Phones to attempt to bypass Sprints security. See Exhibit F.

    1 MEID is a Mobile Equipment Identifier number and is synonymous with ESN.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 9 of 24

  • 100212328.6 10

    38. A January 27, 2015 post in the News section of Defendants website states that

    Boost Mobile & Sprint MVNO Full Flashing Fully Automated. No donor phone. Fast & Easy!

    which is accompanied by a full color Boost logo. Id. Defendants January 15, 2015 news post

    states New Full Flashes and identifies four Sprint model Phones, also accompanied by a full

    color Sprint logo. Id.

    39. Upon information and belief, this is only a portion of Defendants misuse of the

    Sprint Marks and Sprint Copyrights and interference with Sprints business relationships.

    SUBSTANTIAL HARM CAUSED BY DEFENDANTS MISCONDUCT

    40. Defendants actions substantially harm Sprint in several ways, including inter

    alia: (1) Defendants actions seriously and irreparably interfere with Sprints relationships with

    its customers, dealers, and MVNOs; and (2) Defendants infringement of the Sprint Marks and

    Sprint Copyrights causes significant ongoing and irreparable losses and harm to Sprints brand,

    image, and reputation. These factors undermine Sprints competitive edge in the cellular phone

    industry.

    41. Sprint suffers additional, irreparable harm when the proprietary software installed in

    the Phones is tampered with in that Sprint is deprived of the means to control the quality of its

    product. This becomes especially damaging where a potential legitimate Sprint customer within the

    United States acquires an illegitimate Sprint ESN from Defendant or Phone that has been reflashed

    as the customer believes it is a genuine Sprint product, with all of the attendant benefits, and is later

    disappointed in Sprint because the Phone does not work as intended because the software is no

    longer functioning properly as a result of the unlocking or the improper ESN is discovered and the

    Phone is shut down. Furthermore, the process of unlocking or reflashing voids the manufacturers

    warranty on the device. Both consumers and Sprint are harmed when a Sprint Phone that has been

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 10 of 24

  • 100212328.6 11

    altered by Defendants is submitted for warranty repair. Under these circumstances, consumers are

    unable to obtain warranty service in the event they experience problems with their Phones. As a

    result, Sprints reputation suffers further.

    42. Additionally, confused customers look to Sprint to resolve their problems with

    the Phones reflashed and assigned an illegal ESN by Defendants. Sprint incurs substantial costs

    associated with calls to its customer service department to resolve the issues created by

    Defendants.

    43. Defendants conduct, done while prominently displaying the Sprint Marks and

    Sprint Copyrights, has resulted in the dilution of the Marks and Copyrights; substantial harm to

    Sprints business reputation and goodwill; a greater likelihood of confusion, mistake, and

    deception as to the source of origin of Sprint products unlawfully sold by the Defendants and

    confusion as to what if any relationship exists between Sprint and Defendants.

    COUNT ONE

    UNFAIR COMPETITION

    44. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    45. Defendants and their co-conspirators conduct in disabling, unlocking or reflashing,

    and selling software and services to disable, unlock or reflash Sprint Phones, as well as illegal Sprint

    ESNs, and assisting others to resell Sprint Phones as new for activation on other wireless networks

    constitutes unfair competition under the common law of the State of Florida.

    46. Defendants use of at least one of the Sprint Marks and Copyrights in connection

    with the sale of unlocking and reflashing services as well as illicit Sprint ESNs has caused, and

    will further cause, a likelihood of confusion, mistake and deception as to the source of origin of

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 11 of 24

  • 100212328.6 12

    Defendants and their co-conspirators counterfeit products and services, and the relationship

    between Sprint and Defendants. Thus, Defendants have also engaged in unfair competition with

    Sprint in violation of the common law of Florida by illegally using the Sprint Marks and Sprint

    Copyrights to advertise and sell their products and services. Defendants use the Sprint Marks

    and Copyrights with the intention of trading upon the goodwill established by Sprint and are

    thereby misappropriating the benefits of substantial effort and money expended by Sprint in

    establishing its rights in and to the Sprint Marks and Sprint Copyrights.

    47. Defendants actions were done in bad faith; they were intentional, malicious, and

    willful, and have caused substantial harm to Sprint.

    48. Sprint is entitled to appropriate relief as prayed for hereinafter, including

    injunctive relief.

    COUNT TWO

    TORTIOUS INTERFERENCE WITH BUSINESS

    RELATIONSHIPS AND PROSPECTIVE ADVANTAGE

    49. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    50. A business relationship, and an expectancy of business relationships, exists

    between Sprint and authorized dealers of Sprint Phones and service.

    51. A business relationship, and an expectancy of business relationships, exists

    between Sprint and authorized MVNOs of Sprint service.

    52. A business relationship, and an expectancy of business relationships, exists

    between Sprint and Sprint customers and prospective Sprint customers.

    53. There is a high probability of future economic benefit to Sprint as a result of these

    current and prospective business relationships.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 12 of 24

  • 100212328.6 13

    54. Defendants have knowledge of and have intentionally and unjustifiably interfered

    with, and/or have knowingly facilitated a conspiracy to interfere with, these current and

    prospective business relationships between Sprint, authorized dealers and MVNOs who sell

    Sprint products and services, as well as legitimate Sprint customers or prospective customers.

    55. Specifically, but without limitation, Defendants, who blatantly display the Sprint

    Marks on their webpage, knew that Sprint has business relationships, and an expectancy of

    business relationships, with legitimate consumers of Sprint Phones and wireless service.

    Defendants interfered with these relationships by unlocking and reflashing new Sprint Phones in

    volume and causing Sprint customers to violate the terms of their agreements with Sprint.

    Defendants also interfered with the contractual relationships that existed between Sprint and its

    potential customers by selling illicit Sprint ESNs to mask the true identity of phones being

    activated on Sprints network thereby interfering with service to the legitimate account holder

    and attempting to circumvent Sprints security to prevent fraudulent or stolen handsets from

    accessing its network.

    56. Defendants also knew that Sprint has business relationships with authorized

    dealers and MVNOs of Sprint Phones and services to provide said dealers with authentic Sprint

    Phones with genuine ESNs for their legitimate consumers use exclusively on Sprints wireless

    network. Defendants activities have resulted in substantial numbers of new Sprint Phones that

    are not activated on Sprint service. Further, Defendants sale of illicit Sprint ESNs from ghost or

    cloned phones to Sprint dealers and MVNOs to bypass security and activate phones on Sprints

    network is a violation of their agreements with Sprint.

    57. Defendants are intentionally interfering with Sprints business relationships and

    prospective advantages through improper means and in violation of the law.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 13 of 24

  • 100212328.6 14

    58. Defendants engaged in the acts of interference set forth herein with a conscious

    desire to prevent the relationships from occurring or continuing, or Defendants knew that the

    interference was certain or substantially certain to occur as a result of their conduct.

    59. Sprint has been proximately damaged and continues to be damaged as a result of

    Defendants interference.

    60. There is no adequate remedy at law to fully compensate Sprint for the harm

    caused by Defendants tortious interference.

    COUNT THREE

    FLORIDA DECEPTIVE AND UNFAIR TRADE PRACTICES ACT (FDUTPA)

    Fla. Stat. 501.201, et seq.

    61. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    62. Defendants sale of illegal Sprint ESNs as a means to launder phones for

    unauthorized use on the Sprint network is not only a violation of federal law, 18 U.S.C. 1029,

    but is a deceptive act and unfair practice that dupes both Sprint and its unsuspecting customers

    who acquire the Phones believing they are legitimate Phones authorized for use on the Sprint

    network.

    63. In selling Sprint ESNs taken from Sprint Phones or creating valid Sprint ESNs

    based on sequencing that are assigned to other Sprint Phones, Defendants are engaged in exactly

    the acts prohibited under 18 U.S.C. 1029. Defendants are causing illegal access to Sprints

    protected telecommunications network under an assumed number and confusion and damage to

    existing customer accounts, bypassing Sprints security, and violation of agreements with

    Sprints customers as well as its dealers and MVNOs.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 14 of 24

  • 100212328.6 15

    64. Sprint has been damaged by Defendants sale of illegal Sprint ESNs in that

    because its protected computer system has been breached, Sprint must locate and remedy all of

    the breaches; on information and belief legitimate Sprint customers accounts are negatively

    impacted by Defendants infringing Sprint ESNs; Sprints relationships with its MVNOs,

    dealers, and customers are injured by the fraud, which results in violations of their agreements

    with Sprint and misplaced blame on Sprint for Phones that are subject to being shut down for

    fraudulent ESNs and/or service issues. This further damages Sprints reputation.

    65. Defendants use of at least one of the Sprint Marks in connection with the sale of

    unlocking and reflashing services as well as illicit Sprint ESNs has caused, and will further

    cause, a likelihood of confusion, mistake and deception as to the source of origin of Defendants

    and their co-conspirators counterfeit products and services, and the relationship between Sprint

    and Defendants. Thus, Defendants have also engaged in unfair methods of competition,

    unconscionable acts or practices and/or unfair or deceptive acts or practices by illegally using the

    Sprint Marks and Sprint Copyrights to advertise and sell their products and services. Defendants

    use the Sprint Marks and Copyrights with the intention of trading upon the goodwill established

    by Sprint and are thereby misappropriating the benefits of substantial effort and money expended

    by Sprint in establishing its rights in and to the Sprint Marks and Sprint Copyrights.

    66. Defendants conduct is willful and constitutes unfair methods of competition,

    unconscionable acts or practices, and/or unfair or deceptive acts or practices in violation of

    501.204, Fla. Stat.

    67. Sprint has suffered damage as a direct and proximate result of Defendants

    conduct. Pursuant to 501.211, Fla. Stat., Sprint is entitled to entry of an injunction enjoining

    Defendants from any further violations of the statute. Florida Statute 501.211 and 501.2105

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 15 of 24

  • 100212328.6 16

    further provide that Sprint is entitled to recover its actual damages, plus attorneys fees and court

    costs.

    COUNT FOUR

    FEDERAL TRADEMARK INFRINGEMENT

    15 U.S.C. 1114 [ 32(1) of the Lanham Act]

    68. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    69. Defendants aforementioned conduct constitutes use of certain federally-

    registered Sprint Communications Marks and/or Boost Marks without authorization in

    connection with their sale and offer for sale of unlocking and reflashing services and products

    targeting Sprint Phones, as well as ESNs for use in laundering phones for use on the Sprint

    network. Downstream customers may discover these Sprint Phones are unauthorized, have been

    altered from their original state, are materially different from legitimate Sprint products and

    services, are inoperable or have diminished operability on the Sprint network, and do not carry a

    warranty.

    70. Defendants use of certain federally-registered Sprint Communications Marks

    and/or Boost Marks in connection with the sale of counterfeit Sprint ESNs and their unlocking

    and reflashing services has caused, and will further cause, a likelihood of confusion, mistake and

    deception as to the source of origin and legitimacy of the Sprint ESNs and services that

    Defendants are selling, and the relationship between Sprint Communications and Defendants.

    71. Defendants unauthorized use of certain federally-registered Sprint

    Communications Marks and/or Boost Marks in connection with their activities is likely to

    continue in the future, all to the great and irreparable damage to the business, reputation and

    goodwill of Sprint Communications and Boost Worldwide.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 16 of 24

  • 100212328.6 17

    72. Defendants use of certain federally-registered Sprint Communications Marks

    and/or Boost Marks in connection with the unlocking and reflashing of new Sprint Phones and

    the sale of counterfeit Sprint ESNs for unauthorized activation on the Sprint network, constitutes

    a misappropriation of Sprint Communications and Boost Worldwides distinguishing and

    identifying federally-registered trademarks that were created as a result of significant effort and

    expense by Sprint Communications and Boost Worldwide over a long period of time.

    73. Defendants use of certain federally-registered Sprint Communications Marks

    and/or Boost Marks evokes an immediate, favorable impression or association and constitutes a

    false representation that the products, services, and business of Defendants have some

    connection, association or affiliation with Sprint Communications and/or Boost Worldwide, and

    is likely to mislead the trade and public into believing that Defendants products and services

    originate from, are affiliated with, or are sponsored, authorized, approved or sanctioned by Sprint

    Communications and/or Boost Worldwide.

    74. Defendants, in committing the foregoing acts in commerce, have damaged, and

    will continue to damage, Sprint Communications and Boost Worldwide and the reputation and

    goodwill of Sprint Communications and Boost Worldwide, and have been unjustly enriched and

    will continue to unjustly enrich themselves at the expense of Sprint Communications and Boost

    Worldwide.

    75. Sprint Communications and Boost Worldwide are without an adequate remedy at

    law to redress such acts, and will be irreparably damaged unless Defendants are enjoined from

    committing and continuing to commit such acts.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 17 of 24

  • 100212328.6 18

    76. Defendants aforesaid acts constitute willful infringement of Sprint

    Communications and Boost Worldwides aforementioned federally-registered trademarks in

    violation of 15 U.S.C. 1114.

    COUNT FIVE

    FEDERAL COMMON LAW TRADEMARK INFRINGEMENT

    AND FALSE ADVERTISING

    15 U.S.C. 1125 (a)(1)(A) and (B) [ 43(a) of the Lanham Act]

    77. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    78. Defendants aforementioned conduct constitutes use of at least one of the Sprint

    Marks without authorization in connection with their sale and offer for sale of unlocking and

    reflashing services and products targeting Sprint Phones, as well as ESNs for use in laundering

    phones for use on the Sprint network, which downstream customers will discover are

    unauthorized, have been altered from their original state, are materially different from legitimate

    Sprint products and services, are inoperable or have diminished operability on the Sprint

    network, and do not carry a warranty.

    79. Defendants use of at least one of the Sprint Marks in connection with the sale of

    Sprint ESNs and their unlocking and reflashing services has caused, and will further cause, a

    likelihood of confusion, mistake and deception as to the source of origin and legitimacy of the

    counterfeit Sprint ESNs and services that Defendants are selling, and the relationship between

    Sprint Communications and Defendants.

    80. Defendants unauthorized use of at least one of the Sprint Marks is likely to

    continue in the future, all to the great and irreparable damage to the business, reputation, and

    goodwill of Sprint.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 18 of 24

  • 100212328.6 19

    81. Defendants use of at least one of the Sprint Marks in connection with the

    unlocking and reflashing of new Sprint Phones, which no longer carry warranties, and the sale of

    counterfeit Sprint ESNs for unauthorized activation on the Sprint network, constitutes a

    misappropriation of at least one of the distinguishing and identifying Sprint Marks that were

    created as a result of significant effort and expense.

    82. Defendants use of at least one of the Sprint Marks evokes an immediate,

    favorable impression or association and constitutes a false representation that the products,

    services, and business that Defendants have some connection, association or affiliation with

    Sprint, and thus constitutes false designation of origin and is likely to mislead the trade and

    public into believing that Defendants products and services originate from, are affiliated with, or

    are sponsored, authorized, approved or sanctioned by Sprint. Defendants are not affiliated with

    Sprint in any way.

    83. Defendants, in committing the foregoing acts in commerce, have damaged, and

    will continue to damage, Sprint and the reputation and goodwill of Sprint, and have been

    unjustly enriched and will continue to unjustly enrich themselves at the expense of Sprint.

    84. Sprint is without an adequate remedy at law to redress such acts, and will be

    irreparably damaged unless Defendants are enjoined from committing and continuing to commit

    such acts.

    85. Defendants use of at least one of the Sprint Marks in commercial advertising or

    promotion misrepresents the nature, characteristics, and/or qualities of their infringing products and

    services. Defendants advertising and promotion is false or misleading. Defendants advertising

    and promotion deceives or has the capacity to deceive consumers. The deception and

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 19 of 24

  • 100212328.6 20

    misrepresentations have a material effect on the purchasing decisions and affect interstate

    commerce.

    86. Defendants activities constitute false designation of origin, false descriptions

    and representations, and false advertising in commerce in violation of 43(a) of the Lanham

    Act, 15 U.S.C. 1125(a)(1)(A) and (B).

    87. Sprint is entitled to appropriate relief as prayed for hereinafter, including

    preliminary and permanent injunctive relief.

    88. Defendants knew or should have known that Plaintiffs are the owners and/or

    authorized licensees of the Sprint Marks and that Defendants have no legal right to use any of the

    Sprint Marks on their infringing products.

    89. Defendants are engaged in and continue to engage in the alleged activities

    knowingly, willfully and deliberately, so as to justify the assessment of exemplary damages and

    an award of Plaintiffs lost profits, Defendants profits, and Plaintiffs attorneys fees.

    COUNT SIX

    CONTRIBUTORY TRADEMARK INFRINGEMENT

    90. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    91. By misappropriating and using Sprint Marks in connection with their sale of

    Sprint ESNs for use in disguising the identity of Phones to be activated on Sprints network as

    well as reflashing new Sprint Phones, thereby voiding the warranty and disrupting their

    performance on the Sprint network, Defendants knowingly aided and enabled distributors and/or

    sellers of the products to market them to members of the general public in a way that infringes at

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 20 of 24

  • 100212328.6 21

    least one of the Sprint Marks by placing in the hands of distributors and/or sellers an instrument

    of consumer deception.

    92. Defendants unlawful, unauthorized, and unlicensed sale of Sprint ESNs, as well

    as selling software and services to unlock new Sprint Phones and in so doing materially altering

    the Phones, has contributed to the creation of express and implied misrepresentations that the

    Sprint products, as sold by Defendants, were created, authorized or approved by Sprint, may be

    activated on the Sprint network, and include warranties.

    93. Upon information and belief, Defendants conduct leads to post-sale confusion

    by causing consumers who purchase Phones with improperly assigned Sprint ESNs sold by

    Defendants or reflashed Sprint Phones to believe that they are purchasing handsets approved by

    Sprint that can be activated on the Sprint network and containing original warranties.

    94. Defendants conduct constitutes contributory infringement in violation of the

    Trademark Act. Defendants conduct is intentional, malicious and willful.

    95. Sprint has been damaged and continues to suffer damages as a result of

    Defendants actions.

    96. There is no adequate remedy at law to fully compensate Sprint for the harm

    caused by Defendants actions.

    COUNT SIX

    COPYRIGHT INFRINGEMENT

    97. Sprint reasserts the allegations set forth in Paragraphs 1 through 43 above as

    though fully set forth herein.

    98. Sprint Communications has the exclusive right to reproduce and prepare

    derivative works of its federally copyrighted design pursuant to 17 U.S.C. 106.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 21 of 24

  • 100212328.6 22

    99. Boost Worldwide has the exclusive right to reproduce and prepare derivative

    works of its federally copyrighted logo pursuant to 17 U.S.C. 106.

    100. Defendants, without Sprint Communications and Boost Worldwides authority or

    consent, copied and continue to copy the Sprint Copyrights.

    101. Defendants, without Sprint Communications and Boost Worldwides authority or

    consent, created and continue to create unauthorized derivate works and/or reproductions of the

    Sprint Copyrights.

    102. Defendants have willfully, wantonly, and in conscious and intentional disregard

    of and indifference to the rights of Sprint Communications and Boost Worldwide, reproduced

    and displayed in the United States, caused to be reproduced and displayed in the United States,

    and aided, abetted, contributed to, and participated in the unauthorized reproduction and display

    of the copyrighted works of Sprint Communications and Boost Worldwide, which Defendants

    knew or should reasonably have known were protected by copyright. Defendants infringement

    and related violations continue to and through the date of the filing of this Complaint.

    103. As a direct and proximate result of their wrongful conduct, Defendants have

    realized and continue to realize profits and other benefits rightfully belonging to Sprint

    Communications and Boost Worldwide. Accordingly, Sprint Communications and Boost

    Worldwide seek an award of damages pursuant to 17 U.S.C. 504 and 505.

    104. Defendants infringing conduct has caused and is causing substantial and

    irreparable injury and damage to Sprint Communications and Boost Worldwide in an amount

    not capable of determination, and, unless restrained, will cause further irreparable injury,

    leaving Sprint Communications and Boost Worldwide with no adequate remedy at law.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 22 of 24

  • 100212328.6 23

    105. Defendants have willfully engaged in, and are willfully engaged in, the acts

    complained of with oppression, fraud, and malice, and in conscious disregard of the rights of

    Sprint Communications and Boost Worldwide, which are accordingly entitled to the maximum

    statutory damages allowable pursuant to 17 U.S.C 504(c). Defendants knew or should have

    known their conduct constituted copyright infringement under Title 17 of the United States

    Code.

    DEMAND FOR JURY TRIAL

    Plaintiffs demand a trial by jury on all triable issues.

    WHEREFORE, Plaintiffs, Sprint Solutions, Inc., Sprint Communications Company L.P.

    and Boost Worldwide, Inc., respectfully request that this Court enter final judgment and

    permanent injunctive relief in favor of Plaintiffs and against Defendants, as follows:

    (a) awarding Plaintiffs their compensatory, consequential, statutory and special

    damages including, without limitation, lost profits, Defendants profits, loss of

    goodwill and damage to its reputation, as well as exemplary damages,

    together with pre and post judgment interest, as provided by law;

    (b) awarding Plaintiffs their reasonable attorneys fees and costs associated with

    this action;

    (c) granting permanent injunctive relief in favor of Plaintiffs and against

    Defendants enjoining Defendants from engaging in the unlawful practices

    described in this Complaint; and

    (e) granting such further relief as this Court deems just and proper.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 23 of 24

  • 100212328.6 24

    Respectfully submitted this 27th

    day of February, 2015.

    By: /s/ Stacey K. Sutton

    James B. Baldinger

    Florida Bar No. 869899

    Email: [email protected]

    Stacey K. Sutton

    Florida Bar No. 0289530

    Email: [email protected]

    CARLTON FIELDS JORDEN BURT, P.A.

    525 Okeechobee Boulevard, Suite 1200

    West Palm Beach, Florida 33401

    Phone: (561) 659-7070

    Fax: (561) 659-7368

    Gail E. Podolsky

    Georgia Bar No. 142021

    Email: [email protected]

    To be admitted pro hac vice

    CARLTON FIELDS JORDEN BURT, P.A.

    One Atlantic Center

    1201 West Peachtree Street, Suite 3000

    Atlanta, Georgia 30309

    Phone: (404) 815-2714

    Fax: (404) 815-3415

    Attorneys for Plaintiffs Sprint Solutions, Inc.,

    Sprint Communications Company L.P. and Boost

    Worldwide, Inc.

    Case 0:15-cv-60407-DPG Document 1 Entered on FLSD Docket 02/27/2015 Page 24 of 24