Office 365; A Detailed AnalysisMICHAEL NOEL, CCO

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Michael Noel @MichaelTNoel

Authored 20 books including the best selling SharePoint, Exchange, and Windows Unleashed series

Presented at over 200 events in over 75 countries around the world

Microsoft MVP, first awarded in 2007

Partner at Convergent Computing in the San Francisco Bay Area (cco.com)

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Office 365 as a Suite with Core PillarsWhen purchasing Office 365 licenses, you gain access to the entire stack of Microsoft’s online offerings, which includes the following core pillars:• Exchange Online (EXOL)

• SharePoint Online (SPOL)

• OneDrive for Business (OD4B)

• Skype for Business (S4B) / Teams

Office 365 also provides for an increasing number of additional value-added tools

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Administration of Office 365

Administered with web based Admin Console

Alternatively can be administered using native PowerShell scripts

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Exchange OnlineTHE MESSAGING PILLAR IN OFFICE 365

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Overview of Features in Exchange Online50GB(+) Mailboxes for each user

Built-in archiving and records retention options

High Availability and Disaster Tolerance built-in

The same proven technology used by Microsoft Exchange Server and used and understood by millions of Outlook users for messaging and calendaring but without the back-end server administration overhead

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Exchange OnlinePlan 1

Exchange OnlinePlan 2

50GB Mailboxes / 150MB Message Send

Outlook Support

Web-Based Access

Outlook App for Mobile

Focused View / Inbox Management

Document Collaboration with OneDrive for Business

Office 365 Groups

Third-Party Apps Extension

Anti-Malware/Anti-Spam

In-Place Hold

Unlimited Storage

Hosted Voicemail

Data Loss Prevention (DLP)

Exchange Online PlansManila

SharePoint OnlineTHE COLLABORATION AND DOCUMENT MANAGEMENT PILLAR IN OFFICE 365

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Common use case scenario for SharePoint Online

Provides for the ability to save and store documents

Advanced functionality including:◦ Document check-in/check-out

◦ Versioning

◦ Multi-authoring

Document and Records ManagementManila

Provides the ability to display business information in graphical format

Tools include PowerPivot, Excel Services, Power View, etc.

Create visuals based on dynamic real-time on-premises data using Business Connectivity Services

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SharePoint OnlinePlan 1

SharePoint OnlinePlan 2

App Catalog and Marketplace

Team Sites

Work Management

External Sharing

Basic/Standard Search

Content Management

Records Management

Access Services

SharePoint Workflows

Enterprise Search

E-discovery, ACM, Compliance

Excel Services, PowerPivot, PowerView

Visio Services

Form Based Application

Business Connectivity Services

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Skype for BusinessTHE INSTANT MESSAGING AND AUDIO/VIDEO CONFERENCING PILLAR IN OFFICE 365

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The Cloud based version of Microsoft’s On-Premises Tool for Instant Messaging, Video Conferencing, etc.

Currently related to ‘traditional’ consumer Skype in name only, though integration exists

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Skype for Business Cloud PSTN TelephonyReplace your internal phone platform with cloud-based Public switched telephone network (PSTN) functionality

Also includes conferencing bridge functionality with dial-in from countries around the world

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Skype for Business Plan 1

Skype for Business Plan 2

Rich Presence, IM (1:1 and multiparty), Microsoft Office interoperability

Public Cloud IM/P federation with Windows live

Skype Connectivity

Skype for Business to Skype for Business Calling (voice and HD video, 1:1)

Skype for Business Mobile Clients

Desktop, Application, and Whiteboard Sharing

Multiparty (3+) Audio/Video/Content Sharing (Scheduled and Ad hoc)

Meeting Controls (Organizer, Lobby Experience, Join From)

Enhanced In-meeting Note Taking with OneNote Sharing

Interoperability with 3rd Party Audio Conferencing Providers

Skype for Business Web App

Skype for Business Multi-party Video *

Enterprise Voice Functionality (Incl.Malicious Call Trace, E911, Call Park) *

Skype for Business Audio Conferencing *

Skype for Business PlansManila

NEW! MS Teams to Replace S4BThreaded discussion board for quick communications

Frees organizations from some of the slowness of email-based communications

Microsoft announced that Teams will replace the online S4B tool soon

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OneDrive for BusinessTHE EXTERNAL AND INTERNAL FILE SHARING PILLAR IN OFFICE 365

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Purpose-built file sharing application

Upload and share large files with local and/or remote users

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Choose whether files must be shared with authenticated users or whether they can be shared with unauthenticated users

1TB storage for Office 365 users

10GB maximum file upload size

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OneDrive for Business Plan 1

OneDrive for Business Plan 2

1TB of Storage per user (5TB)*

Mobile App

Web-based Access

Desktop synchronization

Offline Access

Secured Sharing

Office Integration

Data Loss Prevention (DLP)

In-Place Hold

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Additional ToolsEXAMINING THE GROWING NUMBER OF BUILT -IN ADDITIONAL TOOLS IN OFFICE 365

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Enterprise Social provides ‘Facebook for the Enterprise’ capabilities

Microsoft acquired ‘Yammer’ to provide for SaaS based Enterprise Social features

Included in Office 365 Enterprise or Business Plans

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Personalized Discovery with DelveDelve automatically personalizes content across Office 365

Shows what colleagues are working on and which documents are popular

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Collaboration with Office 365 GroupsOffice 365 Groups are a combination SharePoint Site, team Calendar, Mailbox, Notebook all with conversation threading

Users can self-create Groups for Projects or for specific teams

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Organize Media with Microsoft StreamEvolution of Office 365 Video

Videos can be organized into channels and secured

Machine learning based content discovery

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Create Surveys and Quizzes with Microsoft Forms

Quick and easy form generation tool

Create surveys and quizzes for users and graphically display results easily

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Create Custom Apps with PowerAppsDesign and deploy custom mobile apps for mobile devices

Quickly and easily surface custom data sources to build quick and easy apps that can be immediately used

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Create Stunning Presentations with SwayCreate next generation presentations that look great from any mobile device

Quickly design and then immediately release your presentations to social media platforms

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Automate Activities with FlowCreate custom automation workflows that allow you to focus on your work instead of your ‘busy work.’

Automate with built-in templates or create new actions

Large list of actions to choose from, and integrates natively with several third party platforms

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Organize your Work with PlannerPlanner helps to visually organize teamwork and projects

Integrates with Office 365 Groups

Useful for brainstorming ideas, tracking projects, or simply organizing ideas

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Manage Staff Workers with StaffHubStaffHub allows front-line staff workers to manage schedules and provide for access to work resources

Useful for retail stores, hotels, restaurants, manufacturing and other service-related industries

Available as an app in the iOS/Android stores

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Surface Business Data with PowerBIPowerBI provides for a rich set of data visualization tools that let you better examine data

In Preview now –directly integrate a PowerBI dashboard within a SharePoint Online site without code

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Powerful AI with MyAnalyticsUses Back-end Artificial Intelligence to analyze your email habits and suggest changes to help focus

Outlook add-in install, also built in to Outlook Web App

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Use Project Online for Keeping on TrackIntegrate Project Plans with business data in Power BI and share it across SharePoint Online / Office 365 Groups

Quick and Easy sharing of MPP files using Project Web App for users without the full Project client

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Security and Compliance CenterA ‘one-stop shop’ for all security and compliance activities in Office 365

Set DLP Policies, analyze traffic and threats, view security report and perform legal discovery

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Get alerts when users access resources from multiple geographies

Create advanced security policies and DLP policies and enforce restrictions

Generate advanced reports

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Organize Financials with Dynamics 365Separate CRM/ERP Tool NOT included in standard Office 365 licensing but coupled with Office 365

Dynamics 365 Plan 1 ($115/user/month)◦ Dynamics 365 for Sales◦ Dynamics 365 for Customer Service◦ Dynamics 365 for Field Service◦ Dynamics 365 for Project Service

Automation

Dynamics 365 Plan 2 ($210/user/month)◦ All of Plan 1 plus:◦ Dynamics 365 for Manufacturing and

Supply Chain◦ Dynamics 365 for Retail and Commerce◦ Dynamics 365 for Finance

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Visit roadmap.office.com for the latest roadmap of new features

Useful to understand how Office 365 will be updated and what new tools are coming out

Office 365 RoadmapManila

Licensing and PlansDETERMINING WHICH OFFICE 365 LICENSING PLAN IS RIGHT FOR YOUR ORGANIZATION

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Office Online

Office 365 Personal

Office 365 Home (5 Users)

Price/user/month (USD) free $7.00 $10.00

Office on up to 5 PCs/Macs

Office on up to 5 tablets/phones

Online Office Word/Excel/PowerPoint

Offline Storage

1TB File Storage *15GB

Skype

Home/Personal Plans

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Office 365 Business Essentials

Office 365 Business

Office 365 Business Premium

Price/user/month (USD) $5.00 $8.25 $12.50

Office on up to 5 PCs/Macs

Office on up to 5 tablets/phones

Online Office Word/Excel/PowerPoint

1TB File Storage

Professional Digital Storytelling Tools

50GB Mailbox with Calendaring/Contacts

Unlimited Online Meetings with Skype for Business

Corporate Social Network

Small Business (<300 Users)

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‘A la carte’ Plans Frontline Plan

Enterprise/Govt/Edu Plans

Plan Office ProPlus

EXOL –Plan 1

EXOL –Plan 2

SPOL –Plan 1

SPOL –Plan 2

S4B –Plan 1

S4B –Plan 2

OD4B –Plan 1

OD4B –Plan 2

F1 E1 E3 E5

Price/user/month (USD) $12.00 $4.00 $8.00 $5.00 $10.00 $2.00 $5.50 $5.00 $10.00 $5.00 $8.00 $20.00 $35.00

Office Web App (R/W)

Office Web App (Read)

Full Office Pro Plus Suite

Adv. Search, Access/Visio/Excel Services

Collaboration in Sites

Data Loss Prevention (DLP)

Voicemail / Archiving (50GB+)

Email / Calendaring

Application Sharing / Multiparty / Advanced IM / Online Meetings

IM / Presence

Enterprise Social

External File Sharing

Hosted voice with Cloud PBX / PSTN

Advanced Security Mgmt/Cust. Lockbox

Power BI Pro / MyAnalytics

Enterprise Plans

Comparison of O365 Tools with Competitors= Slack, Jostle, Huddle, Convo

= Jive, Chatter, Workplace by Facebook

= BlueJeans, Webex, GTM, Hangouts

= Box, Dropbox, Google Drive

= Documentum, Jira, G Suite, Asana

= G Suite, Gmail, Zimbra, Hosted mail

= Trello, Asana, Basecamp

= Mavenlink, Primavera, Clarizen

= Huddle, Zoho

= Zinc, Jolt, Zoho, 7Shifts

= Jira, Asana, Zoho, Accelo

= Appian, Zudy Vinyl

= Tableau, QlikView, Spotfire

= IFTTT, Zapier

= Prezi, Keynote

= ERP and CRM Applications *

= Google Apps, OpenOffice, HyperOffice

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Microsoft 365: A new licensing option…

=

++

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Microsoft 365 Small Business LicensingCategory Feature

Office 365 Business Premium ($12.50 user/month)

Micrososft 365 Business($20.00/user/month)

Office applications Office on tablets and phones X X

Fully installed and web versions of Office apps X X

File & document viewing & editing 1 TB file storage and sharing X X

Collaboration services Business class email (50GB), calendar, and contacts X X

Online meetings (instant messaging, audio, and HD video chat/conferencing) X X

Microsoft Teams chat-based workspace X X

Business applicationsOutlook Customer Manager, Bookings, MileIQ (MileIQ is currently only available for customers in the US, UK, and Canada.) X X

Device management Single console to manage user and device settings X

Self-service PC deployment with Windows AutoPilot X

Automatically deploy Office apps to Windows 10 PCs X

Security Protect company data across devices X

Secure access to documents on mobile devices X

Protect Windows 10 devices against malware, viruses, and spyware with Windows Defender X

Maximum number of users Up to 300 X X

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Microsoft 365 Enterprise LicensingCategory Feature

Microsoft 365 E3($TBD/user/month)

Microsoft 365 E5($TBD/user/month)

Office applications Word, Excel, PowerPoint X X

Email & calendar Outlook, Exchange X X

Chat-based workspace Microsoft Teams X X

Voice, video & meetings Skype for Business X X

PSTN Conferencing, Cloud PBX X

Social & intranet SharePoint, Yammer X X

Threat protection Microsoft Advanced Threat Analytics, Windows Defender Antivirus, Device Guard X X

Windows Defender Advanced Threat Protection, Office 365 Advanced Threat Protection, Office 365 Threat Intelligence X

Identity & access management Azure Active Directory P1, Windows Hello and Credential Guard X X

Azure Active Directory P2 X

Device & app management Microsoft Intune X X

Information protectionOffice 365 Data Loss Prevention, Windows Information Protection and BitLocker, Azure Information Protection P1 X X

Azure Information Protection P2, Microsoft Cloud App Security, Office 365 Advanced Security Management X

Advanced compliance Advanced eDiscovery, Customer Lockbox, Advanced Data Governance X

Analytics Delve X X

Power BI Pro, MyAnalytics X

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DemoUSING OFFICE 365 TOOLS

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Thank you! Questions?

Michael NoelCCO.com

@MichaelTNoel

Facebook.com/michaelnoel

Linkedin.com/in/michaeltnoel

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