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SQUIRREL PROFESSIONAL

Reports Guide V6.0+ | April 9, 2015

Squirrel Reports April 9, 2015 | pg 2

V6.0 Squirrel Reports

Record of Revisions

Date Reference:

Page, Paragraph

Revision #

Squirrel Build

Comments

Nov 1/10

40 Column Reports added 1 V6.0

Nov 18/10

Check Activity Report added 2

Jan 31/11

Cashouts: NOTE: if Cashiers in a Cashier System enter and settle their own orders, as well as settle checks for other employees, then their tip amounts will reflect both their tips and those of the other employees. To see tips for the Cashier only, you must use the Employee Tip Distribution Report.

3

Mar 7/11

Tip Reports: some Tips are redefined. 4

Apr 2/12

Tip Threshold Report added. 5 V8.0

Jun 11/12

Sales Reports: NOTE: Sales Reports cannot span more than a two year date range. Please consult Professional Services if you require a report for greater than two years.

6 V6-8

Aug 2/12

Open Drawer Count Report: Cashout: the number of Manager Cashouts performed. NOTE: regular cashouts do not open the cash drawer; only Manager Cashouts open and unassign the cash drawer.

7

Aug 24/12

Tip Reports: decriptions updated for TIPOUT button 8 V7+

Sept 14/12

Credit Card Detail Report:

Auth Type:

S = Swiped: the card was swiped at the terminal or through a mobile device

M = Manual: the card number and expiry date were entered manually

V = Voice Auth: a voice authorization code, received by calling the processor was entered manually.

9 V1.5+


A= Adjusted: the transaction was adjusted in some way prior to viewing the report.

Nov 26/12

Employee Tip Detail Report:

Undeclared Tips: the shortfall between charged tips and declared tips when using the TIPS button. If you are using the TIPOUT button this field will always be 0.00.

Rate % (3): the percentage of Declared Tips on Net Sales

10 V7.0+

Jun 10/13

Cashouts:

Show Emps With 0 Payments:

displays for a Cashier department

only. If selected, it will display

employees who rang in sales but did

not settle any checks. This helps

management know whose checks a

cashier settled.

Consolidated Revenue Report:

NOTE: Service Charge on this report refers to the Employee Credit Card Fee.

11 V1.5+

04/15

Charge Sales: the amount of sales that are settled with payments that are able to have tips added to them also Charge

Sales includies ALL Credit Card Type

payments with Prompt for Tip flag

No-Tip Charge Sales: the amount of charged sales that had 0.00 tips entered. Non-Charge Sales also

includes all Credit card sales that are un-flagged Prompt for Tip flag

12 V1.5+

For further information about this manual or other Squirrel Systems products, contact us at 8585 Baxter Place, Burnaby, BC V5A 4V7 or call 1-800-388-6824. Outside the U.S. and Canada, call 604.412.3300.

Copyright ©2009 Squirrel Systems Corporation. All rights reserved.4

Squirrel Professional is a trademark of Squirrel Systems.

All other products are trademarks or registered trademarks of their respective holders, all rights reserved. Reference to these products is not intended to imply affiliation with or sponsorship of Squirrel Systems.


Proprietary Notice

This document contains confidential and trade secret information, which is proprietary to Squirrel Systems, and is protected by laws pertaining to such materials. This document, the information in this document, and all rights thereto are the sole and exclusive property of Squirrel Systems, are intended for use by customers and employees of Squirrel Systems, and are not to be copied, used, or disclosed to anyone, in whole or in part, without the express written permission of Squirrel Systems. For authorization to copy this information, please call Squirrel Systems Product Support at 1.800.288.8160 or 604.412.3308 in British Columbia.

Disclaimer

Squirrel Systems provides this documentation as is without warranty of any kind, either express or implied. This document could include technical inaccuracies or typographical errors. Squirrel Systems may make improvements and/or changes at any time to the product(s) and/or program(s) described in this document. Changes are made periodically to the information herein; these changes will be incorporated in new editions of the document.

Table of Contents

1 SQUIRREL REPORTS ........................................................................................................................................ 7

1.1 REPORT CONVENTIONS ........................................................................................................................................ 8

2 DAILY REPORTS .............................................................................................................................................. 9

3 CASHOUT AND REVENUE REPORTS .............................................................................................................. 10

3.1 CHECK REPORTS ............................................................................................................................................... 10 3.1.1 Checks .................................................................................................................................................. 10 3.1.2 Check Activity Report ........................................................................................................................... 13 3.1.3 Check Adjustments ............................................................................................................................... 15 3.1.4 Duplicate Checks .................................................................................................................................. 18

3.2 CREDIT CARD REPORTS ...................................................................................................................................... 19 3.2.1 Credit Card Detail Report ..................................................................................................................... 19 3.2.2 Credit Card Query Report ..................................................................................................................... 21 3.2.3 Denied Gift Card Report ....................................................................................................................... 21 3.2.4 Voided Credit Card Detail Report ......................................................................................................... 22

3.3 EMPLOYEE REPORTS .......................................................................................................................................... 23 3.3.1 Cashouts .............................................................................................................................................. 23 3.3.2 Employee Contest Comparison ............................................................................................................ 25 3.3.3 Employee Sales .................................................................................................................................... 26 3.3.4 Employee Tip Distribution .................................................................................................................... 27

3.4 PAYMENT AND MANAGEMENT REPORTS ............................................................................................................... 29 3.4.1 Cashout Adjustments ........................................................................................................................... 29 3.4.2 Payment Cash Back .............................................................................................................................. 30 3.4.3 Payments ............................................................................................................................................. 32 3.4.4 Promos ................................................................................................................................................. 34 3.4.5 Promos – Portrait ................................................................................................................................. 36 3.4.6 QSAs ..................................................................................................................................................... 37 3.4.7 QSAs – Portrait ..................................................................................................................................... 39 3.4.8 Voids .................................................................................................................................................... 39 3.4.9 Voids – Portrait .................................................................................................................................... 42


3.5 TRANSACTION REPORTS ..................................................................................................................................... 43 3.5.1 Daily Sales Report ................................................................................................................................ 43 3.5.2 Reconciliation ....................................................................................................................................... 46 3.5.3 Revenue ............................................................................................................................................... 47 3.5.4 Transactions ......................................................................................................................................... 50

4 CUSTOM REPORTS ....................................................................................................................................... 53

4.1 CONSOLIDATED REVENUE ................................................................................................................................... 53 4.2 REVPASH ....................................................................................................................................................... 54 4.3 SNAP PNL (PROFIT AND LOSS) ............................................................................................................................ 55

5 ONLINE REPORTS ......................................................................................................................................... 57

5.1 EMPLOYEE CONTESTS ........................................................................................................................................ 57 5.2 HOUSE INTERVAL SALES ..................................................................................................................................... 59 5.3 HOUSE STATS................................................................................................................................................... 60 5.4 HOUSE STATS (CRYSTAL) .................................................................................................................................... 61 5.5 OPEN CHECKS .................................................................................................................................................. 61 5.6 MENU ENTRY USAGE ........................................................................................................................................ 62 5.7 TRANSFERS ...................................................................................................................................................... 63 5.8 UNCASHED OUT EMPLOYEES............................................................................................................................... 64 5.9 UNPULLED DRAWERS ........................................................................................................................................ 65 5.10 MISCELLANEOUS REPORTS .................................................................................................................................. 65

5.10.1 Open Drawer Count Report .................................................................................................................. 65 5.10.2 Use Tax Report ..................................................................................................................................... 66

6 SALES REPORTS ............................................................................................................................................ 67

6.1 COMBINED SALES REPORT .................................................................................................................................. 68 6.2 DAILY SALES REPORT ......................................................................................................................................... 69 6.3 DETAILED SALES REPORT .................................................................................................................................... 69 6.4 DETAILED SALES VOLUME REPORT ....................................................................................................................... 71 6.5 FOOD COSTING REPORT ..................................................................................................................................... 71 6.6 INTERVAL SALES REPORT .................................................................................................................................... 73 6.7 PROMO SALES REPORT ...................................................................................................................................... 74 6.8 PROMO SALES VOLUME REPORT.......................................................................................................................... 76

7 REPORT BATCHES ......................................................................................................................................... 76

8 SYSTEM SETUP REPORTS .............................................................................................................................. 77

8.1 EMPLOYEES ..................................................................................................................................................... 77 8.2 GL ACCOUNTS ................................................................................................................................................. 79 8.3 MENU ENTRIES ................................................................................................................................................ 80 8.4 MENU SCREEN LIST ........................................................................................................................................... 82 8.5 MERCHANT NUMBERS ....................................................................................................................................... 82 8.6 POPUP GROUPS ............................................................................................................................................... 83 8.7 PRICE LISTS ...................................................................................................................................................... 85 8.8 PRINTERS ........................................................................................................................................................ 86 8.9 TAXES ............................................................................................................................................................. 86 8.10 CONFIGURATION CHANGE REPORT ....................................................................................................................... 87

9 TABLE MANAGEMENT REPORTS ................................................................................................................... 89

9.1 TABLE LIST....................................................................................................................................................... 89 9.2 TABLE USE REPORT ........................................................................................................................................... 90

10 TAKE-AWAY REPORTS .............................................................................................................................. 91


10.1 CUSTOMER INFORMATION REPORT ...................................................................................................................... 92 10.2 CUSTOMER MAIL LABEL REPORT ......................................................................................................................... 93

11 TIPS REPORTS ........................................................................................................................................... 94

11.1 EMPLOYEE GROSS RECEIPTS ................................................................................................................................ 94 11.2 EMPLOYEE TIP ALLOCATION ................................................................................................................................ 95 11.3 EMPLOYEE TIP DETAILS ...................................................................................................................................... 97 11.4 TIP POSTING .................................................................................................................................................... 99 11.5 TIP OUT REPORT ............................................................................................................................................ 100 11.6 TIP THRESHOLD REPORT ................................................................................................................................... 102

12 40 COLUMN REPORTS............................................................................................................................. 103

12.1 40 COLUMN REPORTS FROM THE BROWSER ........................................................................................................ 103 12.1.1 Category Mix ...................................................................................................................................... 104 12.1.2 P(roduct) Mix - Menu Entry Usage ..................................................................................................... 105

12.2 40 COLUMN REPORTS AT POS .......................................................................................................................... 106 12.2.1 Cashout & Revenue Reports ............................................................................................................... 108

12.2.1.1 Cashout Report .......................................................................................................................................... 108 12.2.1.2 Check Adjustment Report .......................................................................................................................... 109 12.2.1.3 Credit Card Detail Report ........................................................................................................................... 110 12.2.1.4 Item (Menu Entry) Usage ........................................................................................................................... 111 12.2.1.5 Mix All Departments Reports .................................................................................................................... 112 12.2.1.6 Payments Report ....................................................................................................................................... 112 12.2.1.7 Promo Report ............................................................................................................................................ 113 12.2.1.8 Transaction Report .................................................................................................................................... 114 12.2.1.9 Voids Report .............................................................................................................................................. 115

12.2.2 Employee Reports .............................................................................................................................. 116 12.2.2.1 Employee Sales Report .............................................................................................................................. 116 12.2.2.2 Employee Average Check .......................................................................................................................... 117

12.2.3 House Reports .................................................................................................................................... 118 12.2.3.1 Covers Report ............................................................................................................................................ 118 12.2.3.2 House Average Check ................................................................................................................................ 119 12.2.3.3 House Sales Report .................................................................................................................................... 120 12.2.3.4 House Volume Report................................................................................................................................ 121 12.2.3.5 Open Check Report .................................................................................................................................... 121 12.2.3.6 Total Sales .................................................................................................................................................. 122


1 Squirrel Reports

The Squirrel POS system offers a selection of Sales and Productivity reports to help you keep track of your business costs and revenue. System Setup reports outline configuration information such as Employee and Menu Entry lists. Custom Reports, created by our Consulting Services professionals, are specialized reports that were written for a specific purpose but can be beneficial to everyone.

TO ACCESS SQUIRREL REPORTS:

1. Open the Squirrel Browser.

2. Select Reports

3. Select a Report Heading from the left hand column to view its reports

4. Select a report

Click the Report Descriptions button to see a description of each report (this button is a toggle that turns the descriptions on and off)


5. Click Return to Home to return to the main browser page

1.1 Report Conventions

There are several report conventions common to most Squirrel reports.

Date Ranges: when you enter a Start Date the End Date will automatically match. If you would like to see a range of dates enter the End Date manually.

To use the Squirrel Calendar click on the blue Squirrel icon. Select the date and click OK or click the Go to Custom Dates button – select the Custom Date and click OK.

Gross vs Net Reports: in Squirrel reports Net refers to the exclusion of Promos and QSAs – it does not refer to Tax. Gross reports include Promo and QSA detail.

All reports are displayed on the screen and can be printed and/or exported.


The Print icon allows you to enter printing parameters.

The Export icon offers a selection of Formats including PDF, Excel and comma-separated values as well as various Destinations.

Click the Explorer Window Icon to exit a report

2 Daily Reports

Daily Reports is the default screen for the Reports page of the browser. The Daily Reports page is a collection of the most commonly accessed reports from the other report pages. All of the Daily Reports are also included in Cashout & Revenue, Sales Reports or Online Reports. Please refer to those sections for details regarding these reports.


3 Cashout and Revenue Reports

TO ACCESS CASHOUT AND REVENUE REPORTS:


2. Select Reports

3. In the Reports window, select Cashout and Revenue Reports.

3.1 Check Reports

3.1.1 Checks The Checks report contains complete, detailed check information available for original or adjusted checks.

TO ACCESS THE CHECKS REPORT:


1. Select Checks from the Cashout and Revenue Reports screen. The Parameters – Checks Report box displays.

2. Select the following parameters:

Date

Department

Check # (0=All)

Cashout Reference Number (0=All)

Table Number/Name (0=All)

Member Number (0=All)

Start Time

End Time

Adjusted shows checks before any adjustments (unchecked) or in their adjusted state (checked)

3. Click OK to display the report.

The report displays the checks in their original form if the Adjusted flag is unselected (N).


The report displays the checks after adjustments if the Adjusted flag is selected (Y).


The Check Header section contains the parameter information:

The report includes:

Seat: the number of the seat the menu entry was ordered on

Description: the name of the menu entry or payment/tax

Factor: the quantity of the menu entry ordered; or, if in a payment line, the amount of the tip

Amount: the price of the menu entry or the amount of the tax or payment

Department: the POS department the menu entry was ordered in

Special Price: N=regular price; Y=Special Price

Extra Tax: N=no Extra tax; Y=Extra Tax is applied

Promo Description: the name of the promo or QSA applied to the menu entry

Discount By: the name of the employee that applied the promo/QSA

NOTE: credit card number, authorization number and expiry date is displayed in the Promo Description/Discount By columns for credit card payments

3.1.2 Check Activity Report The Check Activity Report is new to V6.0. It provides slightly different detail to the Check Report i.e. payment time and number of duplicates of the check. TO ACCESS THE CHECK ACTIVITY REPORT:

1. Select Check Activity Report from the Cashout and Revenue Reports screen. The Parameters – Check Activity Report box displays.



Check # - enter a check number or enter 0 to see all checks

Server

Start Date

End Date


The report displays one check at a time. Item details is listed first followed by payment detail.

Each check has separate check header information.


Item: the name of the menu entry or payment/tax

Qty: the quantity of the menu entry ordered; or, if in a payment line, the amount of the tip

Price: the price of the menu entry or the amount of the tax or payment

Total: the total amount of the menu entry sold (item x quantity)


Department: the POS department the menu entry was ordered in

Sale Time: the time the menu entry or payment was entered at POS

Server: the name of the employee who entered the menu entry or payment

Manager: the name of the manager if the menu entry was promo’d or QSA’d

Promo: the name of the the promo that was applied to the menu entry

QSA: the name of the the QSA that was applied to the menu entry

NOTE: this report also indicates how many duplicates of this check were printed.

3.1.3 Check Adjustments The Check Adjustments report includes detailed or summarized information regarding adjustments made to checks.

TO ACCESS THE CHECKS ADJUSTMENT REPORT:

1. Select Checks from the Cashout and Revenue Reports screen. The Parameters – Check Adjustment Report box displays.


Start Date

End Date

Department

Show: this parameter offers Detailed, Summary, or Audit Trail

Cashout Reference #: type a specific number or leave at 0 to see all Cashouts

Check Last Status: select Adjusted to see checks that were adjusted in the back office or at POS; Reopened to see checks that were Reopened at POS after they had been settled; or Both to see both Adjusted and Reopened checks.



Summary – Both

Detailed - Both



Cashout #: the number of the cashout to which the adjustment occured

Check: the number of the check where the adjustment occured

+/-: indicates whether an addition or subtraction was made on the check

Seat: the number of the seat that was adjusted

Description: the menu entry that was adjusted

Qty: the number of adjusted items

AMT: the price of the adjusted entry

Dept: the POS department the menu entry was ordered in

Ex Tax: whether Extra Tax was applied to the menu entry or not

Promo Name: the name of the promo applied (or QSA)

Promo Employee: the name of the person who applied the promo

Tax: the amount of tax applied to the menu entry

Payment: the name of the payment

AMT: the amount of the payment


Audit Trail – Both

3.1.4 Duplicate Checks The Duplicate Checks report includes a detailed or summarized list of checks printed more than once (with no adjustments)

TO ACCESS THE DUPLICATE CHECKS REPORT:

1. Select Duplicate Checks from the Cashout and Revenue Reports screen. The Parameters – Duplicate Check Report box displays.


Start Date

End Date

Detailed or Summary


Employee Name



Employee Name: the name of the employee applied to the check

Employee #: the number of the employee

Check #: the number of the check that was printed more than once

Amount: the amount of the check when it was printed

Open Date: the date the check was printed

Time: the time the check was printed

Duplicate Date: the date the check was printed again

Time: the time when the check was printed again

Elapsed: the amount of time between the first time the check was printed and the time of the duplicate check

3.2 Credit Card Reports

3.2.1 Credit Card Detail Report The Credit Card Detail report displays credit card information summarized by card showing posting status.

TO ACCESS THE CREDIT CARD DETAIL REPORT:

1. Select Credit Card Detail from the Cashout and Revenue Reports screen. The Parameters – Credit Card Detail Report box displays.



Start Date

End Date

Show Posted Cards Summary



Auth Type:

S = Swiped: the card was swiped at the terminal or through a mobile device

M = Manual: the card number and expiry date were entered manually

V = Voice Auth: a voice authorization code, received by calling the processor was entered manually.

A= Adjusted: the transaction was adjusted in some way prior to viewing the report.

Payment: the name of the credit card

Credit Card #: the credit card number (only the last 4 numbers display if encrypted)

Exp Date: the expiry date of the credit card

Auth Amount: the amount that was authorized

Tender: the amount of the check

Tip: the amount of the tip that was entered

Grand Total: the total of the tender and tip

Auth Code: the authorization code provided by the processor

Check #: the number of the check the payment was applied to

Employee: the employee who paid the check

Department: the POS department where the check was paid

Status: the status of the check – either Authorized or Unauthorized. NOTE: checks must be Authorized in order to Post


Card: if CVV is applied this column indicates if the credit card was present during the transaction

Holder: if CVV is applied this column indicates if the card holder was present during the transaction

Addr: if CVV is applied this column indicates if the address was verified

Zip Code: if CVV is applied this column indicates if the zip/postal code was verified

Ret Code: if an error occurs, a Return Code prints in this column

AVS Result: if address verification is used this column indicates the result

3.2.2 Credit Card Query Report The Credit Card Query report is the same as the Credit Card Detail report but it is run for a single credit card. Please refer to the Credit Card Detail report for report information.

3.2.3 Denied Gift Card Report The Denied Gift Card report includes detailed information on active or settled gift cards that were denied at POS.

TO ACCESS THE DENIED GIFT CARD REPORT:

1. Select Denied Gift Cards from the Cashout and Revenue Reports screen. The Parameters – Denied Gift Card Voucher Report box displays.


Start Date

End Date

Settled or Active (Checks)



Payment: the name of the gift card


Gift Card #: the number on the gift card

Exp Date: the expiry date of the gift card

Total: the amount of the gift card payment

Failed Message: the message given as POS for the gift card denial

Check #: the number of the check that the gift card was applied to


Department: the POS department the check was paid in

3.2.4 Voided Credit Card Detail Report The Voided Credit Card Detail report includes detailed information on active or settled credit cards that were voided at POS.

TO ACCESS THE VOIDED CREDIT CARD DETAIL REPORT:

1. Select Voided Credit Card Detail from the Cashout and Revenue Reports screen. The Parameters – Voided Credit Card Voucher Report box displays.


Start Date

End Date

Settled or Active (Checks)



Auth Type: this column indicates whether the card was manually swiped (an ‘M’ displays) or if it was swiped (the column is blank)

Payment: the name of the credit card


Credit Card #: the credit card number (only the last 4 numbers display if encrypted)

Exp Date: the expiry date of the credit card

Total: the amount voided

Auth Code: the authorization code provided by the processor

Check #: the number of the check the payment was applied to


Department: the POS department where the check was paid

3.3 Employee Reports

3.3.1 Cashouts Cashouts is an employee end-of-shift sales and payment report that is used to balance the monies received from employees. It is often used to prepare the daily bank deposit.

NOTE: if Cashiers in a Cashier System enter and settle their own orders, as well as settle checks for other employees, then their tip amounts will reflect both their tips and those of the other employees. To see tips for the Cashier only, you must use the Employee Tip Distribution Report.

TO ACCESS THE CASHOUTS REPORT:

1. Select Cashouts from the Cashout and Revenue Reports screen. The Parameters – Cashout Report box displays.


Start Date

End Date

Gross or Net

By Department.

Show Emps With 0 Payments: displays for a Cashier department only. If selected, it will

display employees who rang in sales but did not settle any checks. This helps

management know whose checks a cashier settled.




Cashout Ref # - Every time an employee cashes out at POS that cashout is given a Cashout Reference #. This report lists the Cashouts in order of these numbers.

Employee Name and Number – this report uses the Employee Name and Employee number – NOT the badge name and number

Payment Info – includes the Type (Payment name) and Qty (the number of times the payment was used)

Payments includes three columns:

o Computer: the payments recorded at POS

o Variance: the difference between the Actual and Computer columns

o Actual: the payments entered in the Adjust Cashout screen in Transactions on the Squirrel Browser

Less Tips includes two columns:

o Computer: the amount of Cash when the Tips are subtracted – these figures are

taken directly from POS before any adjustments are made

o Actual: is the amount of Cash when the Tips are subtracted – after adjustments

are made in the Adjust Cashout screen in Transactions on the Squirrel Browser


The report also includes a summary of the payments and promos for All Departments. This section matches the payment section of the Transaction Report.

NOTE: This section may not balance to the totals in the individual cashouts section.

3.3.2 Employee Contest Comparison The Employee Contest Comparison report offers a one day or whole week look at employee contest totals – also available by Time Period.

TO ACCESS THE EMPLOYEE CONTEST COMPARISON REPORT:

1. Select Employee Contest Comparison from the Cashout and Revenue Reports screen. The Parameters – Employee Contest Weekly Report box displays.


Start Date

Period (One Day or Whole Week)

By Time Period

Employee Name (First or First+Last)




Employee: the employee who entered the sales

Sales Total for each employee

the employee’s Average Check,

the Total of all of the Contests

the total of each individual Contest.

3.3.3 Employee Sales The Employee Sales report displays sales by employee for the Major sales category as well as Covers and Average Check.

TO ACCESS THE EMPLOYEE SALES REPORT:

1. Select Employee Sales from the Cashout and Revenue Reports screen. The Parameters – Employee Sales Report box displays.



Start Date

End Date



Employee: the employee who entered the sales

Category Headings: the Major Sales Categories are listed

Total: the total sales of all the categories

Ave Check: the total of all the categories divided by the number of covers on the check

Covers: the number of ‘people’ on the check

3.3.4 Employee Tip Distribution The Employee Tip Distribution report reflects the activity from the Tips Distribution screen in Transactions on the Squirrel Browser. Charged tips (tips entered at the Payment screen at POS) can be dispersed among employees i.e. if more than one employee worked on a large table the employee that settles the check is attributed with the tip. For tax purposes, that tip should be


distributed among all of the employees who share in it. That distribution is accomplished in the Distribute Tips screen in the Transactions section of the Squirrel Browser and the results are reflected in the Tip Distribution Report.

TO ACCESS THE EMPLOYEE TIP DISTRIBUTION REPORT:

1. Select Employee Tip Distribution from the Cashout and Revenue Reports screen. The Parameters – Employee Tip Distribution Report box displays.


Start Date

End Date



Name: the names of the employees who received charged tips and/or tips from service charges.

Number: the badge number of the employee whose tips were distributed.

Retained: the amount each employee received when charged tips and service charges included in tips are combined.

Distributed: the combined amount of charged tips and tips from service charges each employee turned in.

Variance: any tip amounts that were taken from or given to employees in Distribute Tips.


Actual: the combined amount of charged tips and tips from service charges each employee has after any necessary tip distribution.

Totals:

The Total listed under Retained refers to the combined total of all employees’ charged tips and tips from service charges.

The Total listed under Distributed refers to the combined total of all employees’ charged tips and tips from service charges that were handed in to a department.

The Total listed under Actual refers to the combined total of all employees charged tips and tips from service charges after any necessary tip distribution.

NOTE: ‘Charged tips’ are any tips entered at POS for payment types with a Prompt for Tip at Settlement, for example: credit card, account and room payment types.

3.4 Payment and Management Reports

3.4.1 Cashout Adjustments The Cashout Adjustment report reflects the activity performed in the Adjust Cashout screen.

TO ACCESS THE CASHOUT ADJUSTMENT REPORT:

1. Select Cashout Adjustments from the Cashout and Revenue Reports screen. The Parameters – Cashout Adjustment Report box displays.


Start Date

End Date

Department

Time Period




Cashout Ref(erence) #: Every time an employee cashes out at POS that cashout is given a Cashout Reference #. This is the main sorting criteria of this report.

Employee Name and Number: this report displays the Employee Name rather than the Badge Name as well as the Employee Number.

Payment Information includes 4 columns:

Acct #: the GL Account number for Account, Room or City payments

Description: payment Name

Sub: the GL Sub Account number

Adjusted Amt: the amount by which the payment was changed

The report lists the adjustments by cashout and then totals all of the adjustments. A Summary of Adjustments that includes just the payment and Adjusted Amount appears at the end of the report.

3.4.2 Payment Cash Back The Payment Cash Back report displays the checks that were over tendered with Cash given back as a result. This may simply be change due, or it could be as a result of a void or promo on a check that was settled by mistake.

TO ACCESS THE PAYMENT CASH BACK REPORT:

1. Select Payment Cash Back Report from the Cashout and Revenue Reports screen. The Parameters – Payment Cash Back Report box displays.



Start Date

End Date

Payment

Department

Check the Show Void/Promo Checks Only to view only the checks that had cash deducted due to voids or promos. Leave the box unchecked to see all checks that had cash deductions due to over tenders.



Check # - the number of the check the over tender occurred on

Payment Name – the payment that was over tendered

Department – the department the check was settled in

Employee – the employee who settled the check

Pay Amt – the amount of the original payment

Cash Back Amt – the amount deducted from Cash for the over tender

Void Amt – the amount voided from the check


Promo Amt – the amount promod from the check

3.4.3 Payments The Payments report includes check information based on payments.

TO ACCESS THE PAYMENTS REPORT:

1. Select Payments from the Cashout and Revenue Reports screen. The Parameters – Payments Report box displays.


Start Date

End Date

Payment

Department

Payments Sort By: Name or Cross Reference Number




Payment – the name of the payment. Note: this column also includes the Account # or the Credit Card number (unless it is encrypted).

Check # - the number of the check

Department – the Squirrel POS department the check was settled in

Employee – the name of the employee who settled the check. Note: this appears directly below the Department name


Open/Close Date Time – the dates and times the check was opened and closed.

Amount – the amount of the payment

Credit Card Name – the name on the credit card. Note: this appears directly below the amount.

Tip – the amount of the tip

Posted to Hotel – a Y appears in this column if a Room charge is sent directly to a PMS

Each Payment is Totaled but there is no grand total for this report.

3.4.4 Promos The Promo report includes detailed promo information in landscaped format.

TO ACCESS THE PROMO REPORT:

1. Select Promos from the Cashout and Revenue Reports screen. The Parameters – Promos Report box displays.


Start Date

End Date

By Time Period

Sort By: Promo, Manager or Promo ID

By Department

By Category




Promo Name (ID) – the name of the promo and the Promo ID number if applicable

Description – the name of the menu entry that was promod

Price – the price of the menu entry that was promod

Discount – the amount of the promo that was applied to the menu entry

Qty – the quantity of the promo

Check # - the number of the check the promo was on

Employee – the employee who settled the check

Promo Employee – the employee who performed the promo

Date – the date of the promo

Time – the time of the promo

Each Promo is Totaled by Price of the promod menu entries and by the Discount (Promo amount). If the report is run By Time Period or By Department then these are totaled as well. A grand Total of Price and Discount appears at the end of the report.


NOTE: if By Category is selected then Categories appear instead of menu entries and the check detail is not included.

NOTE: both reports default to a landscaped print format. To view/print the report in Portrait layout see Promos – Portrait below.

3.4.5 Promos – Portrait The Promos – Portrait report includes Detailed or Summary promo information in portrait format. It contains exactly the same information as the Promo report (above) but it appears and is printed in Portrait format.


3.4.6 QSAs The QSA report includes detailed or summarized information about menu entries that were removed from a guest check due to Quality, Service or Atmosphere. The report appears and is printed in landscaped format.

TO ACCESS THE QSA REPORT:

1. Select QSA from the Cashout and Revenue Reports screen. The Parameters – QSA Report box displays.


Start Date

End Date

Summary or Detailed




Manager – the name of the employee who performed the QSA

Employee – the name of the employee who settled the check

Check # - the number of the check on which the QSA occurred

Department – the Squirrel POS department where the check was settled

Table – the number of the table on which the QSA occurred

Date – the date of the QSA

Time – the time of the QSA

Reason – the QSA Reason. Note: these are configured in Advanced Setup>QSA Setup

Description – the name of the menu entry that was QSAd

The report is Totaled by the number of Menu Items that were promod (modifiers are not counted) by each Employee and then by each Manager. A Total QSA Count is given at the end of the report.

The Summary QSA report displays total QSA counts by Employee and Manager with a Total Count at the end – no detail is provided.

NOTE: both reports default to a landscaped print format. To view/print the report in Portrait layout see QSA – Portrait below.


3.4.7 QSAs – Portrait The QSA – Portrait report includes Detailed or Summary QSA information in portrait format. It contains exactly the same information as the QSA report (above) but it appears and is printed in Portrait format.

3.4.8 Voids The Voids report includes detailed or summarized Void information in landscaped format.

TO ACCESS THE VOIDS REPORT:

1. Select Voids from the Cashout and Revenue Reports screen. The Parameters – Voids Report box displays.



Start Date

End Date

Summary or Detailed

Sort By: Date or Manager



Manager – the employee who performed the Void

Employee – the employee who settle the table the Void was on

Check # - the number of the check that contained the Void

Department – the Squirrel POS Department where the Void occurred

Table – the table number the Void occurred on (or the Tab name in a Bar department)

Date – the date the Void occurred on

Time – the Time of the Void

Description – the name of the Menu Entry that was Voided

QTY – the quantity of the Menu Entry that was Voided


Price – the price of the Menu Entry that was Voided

The report is Totaled by Check for each Employee with an Employee Total followed by a Manager Total and a Day Total. There is a Grand Total if the report is for more than one day.

The Detailed report shows all of the above columns. The Summary report provides Employee, Manager, Day and Grand Totals only.

NOTE: both reports default to a landscaped print format. To view/print the report in Portrait layout see Voids – Portrait below.


3.4.9 Voids – Portrait The Voids – Portrait report includes Detailed or Summary Voids information in portrait format. It contains exactly the same information as the Voids report (above) but it appears and is printed in Portrait format.


3.5 Transaction Reports

3.5.1 Daily Sales Report The Daily Sales Report (DSR) is an all-in-one report that includes everything: sales, payments, taxes and discounts. The first page is a snapshot of everything. The subsequent pages offer detailed promo and void information.

TO ACCESS THE DAILY SALES REPORT:

1. Select Daily Sales Report from the Cashout and Revenue Reports screen. The Parameters – Daily Sales Report box displays.


Start Date

End Date

Gross or Net

By Time Period

Non Revenue Sales: Include, Exclude, Only

Check the Include SC with Tips to have Service Charge added to the Tips figures.



The sections of the Daily Sales report are as follows:

The top section is the Revenue section showing the Total Sales breakdown on the left, Voids and Declared Tips information in the middle and Tax information on the left.

The next section (in bold) is a Departmental breakdown showing Gross Sales, Guests (Covers), Average by Guest, Checks (# of), and Average Check; each of these columns is followed by a % of Total column for each department. The last two columns are Average (Sales) by Table followed by the Turn Time (average) for table in each department.

The next section includes 3 boxes for Categories, Promos and Payments.

The Categories lists the Global sales categories with the QTY of items sold, the total sales and the % of the total sales.

The Promo box lists the Promos, the QTY of each promo and its Total sales.

The Payments box lists the Payments, the QTY of each, Tip Amt, Total, and a Less Cash (Paid Tip) column to deduct tips from Cash followed by a Net column for Cash.

The last section is for sites using Squirrel’s Labor program. Labor Categories are listed with columns for Regular Hours, and OT (Overtime) Hours, followed by Total Hours and then Regular Total, OT Total and Total. The last column displays the Labor Cost (%Labor/Sales) for each Labor Category. All of the columns present Totals at the bottom.

The next page(s) of the report outline Detailed Promo information broken down by Department, Time Period and Employee. The Promos are totaled by Employee and then by Time Period and finally by Department.



Promo Name (ID): the name of the promo. The report is sorted first by Employee and then by Promo. Note: while the Promo Name appears the promos are sorted by their ‘invisible’ Promo ID number.

Description: the menu entry that was promod

Price: the price of the menu entry that was promod

Discount: the amount of the promo applied to the menu entry

Qty: the Qty of the promo applied

Check #: the number of the check that was promod

Employee: the name of the employee who ‘owns’ the table

Promo Employee: the name of the employee who performed the promo

Date: the date the promo was applied

Time: the time the promo was applied

NOTE: the first promo name appears as a heading above the promos – please ignore this heading.

Each Employee receives a Total line as does every Time Period and Department. There is a grand Total figure after the last department’s total.

The final pages of the Daily Sales Report detail the Void information.

The Voids section of the report includes:

Manager Name: the name of the manager who performed the Void – this is the main sorting criteria of the report


Employee: the name of the employee who ‘owned’ the check the void was on

Check #: the number of the check with the Void

Date: the date of the Void

Time: the time of the Void

Description: the name of the menu entry) that was voided

Quantity: the quantity of the menu entry that was voided

Price: the price of the menu entry that was voided

Totals are by Check and then by Employee and then by Manager with a Day Total at the end (and a Grand Total if the report was run for a date range).

3.5.2 Reconciliation The Reconciliation report is a Cashout report for sites using Rollover (it combines cashouts that span the rollover). In a 24-hour operation, the cash out received by an employee that has worked through the rollover time reflects the total sales generated on their shift, not just sales generated since the rollover. Instead of having 2 cashouts they will only have 1 cashout which can be adjusted as a whole but in day 2 only. This affects the totals on the Adjust Cashout screen. This feature was designed to help a bookkeeper more easily reconcile the cash bags when they are handed in. The flag Combine Rollover Cashouts in Advanced Setup>Cashout & Tips Setup must be selected.

NOTE: if an employee does a Reconciliation Cashout at the terminal, then it can only balance to the Reconciliation Cashout report in the back of house.

NOTE: the back of house Reconciliation report does not balance to any other cashout and revenue report.

TO ACCESS THE RECONCILIATION REPORT:

1. Select Reconciliation Report from the Cashout and Revenue Reports screen. The Parameters – Employee Reconciliation Report box displays.


Start Date

End Date

Gross or Net

By Department

Show Emps (Employees) With 0 Payments: this option displays employees who have not paid any checks but who have sales in the system. Leave it unchecked to remove such employees from the report.



NOTE: The Reconciliation report displays the same as the Cashouts report – please refer to the Cashouts report for more information.

3.5.3 Revenue The Revenue report outlines sales and payment information on an employee/check-by-check basis.

TO ACCESS THE REVENUE REPORT:

1. Select Revenue Report from the Cashout and Revenue Reports screen. The Parameters – Revenue Report box displays.



Start Date

End Date

Department

Gross or Net

Detailed or Summary: Detailed shows the detail for every check; Summary totals the revenue for each cashout

Time Period

Cashout Reference #: enter 0 to include the revenue for all Cashouts or enter a specific number to view a particular cashout



Check # - the check numbers for each of the checks settle by this employee are listed. Note: the number at the top of the column is the Cashout Reference Number.

Total – the total amount of the check. Note: the employee’s name appears at the top of this column.


Categories – the total sales for each of the Major Sales categories. Note: there are two lines in the report for category sales.

Tax/Sc – total tax is listed for each check is listed followed on the line below by the Service Charge

Payment – the payment name(s) that the check was settled to

Amount – the total amount of the payment

Tip – the amount of the tip – shown in brackets because it should be deducted from the Amount

Each Cashout receives a total of all of the columns. In addition, the last two lines of totals are Per Cover (with the number of covers for that cashout indicated in brackets [ ]. This provides an Average Check for each category.

The last page of the report is a Summary of Payments with three columns

Computer = amount entered at POS

Adjustment = amount changed in Adjust Cashout

Actual = amount after adjustment


This is an example of a Summary Revenue report:

3.5.4 Transactions

The Transaction report includes sales and tax figures balanced to payment data.

TO ACCESS THE TRANSACTION REPORT:

1. Select Transaction Report from the Cashout and Revenue Reports screen. The Parameters – Transaction Report box displays.



Start Date

End Date

Gross or Net

Sales By Department

Sales By Time Period

Payments By Department

Payments By Time Period

Payments Sort By: Name, Cross Reference Number

The Show Payments Detail parameter displays or hides account information for Paid In/Out++ payments. When the parameter is unchecked the Paid Ins or Paid Outs appear on one line to prevent the Transaction report from being too long when multiple Paid In/Outs are used.

Promos By Department (Gross or Net display according to Gross/Net parameter)

Show Report Split out by Date: if a range of dates is chosen for this report the data can be combined or it can be split out for each of the days in the range. NOTE: if this flag is checked all of the other flags grey out except Gross or Net.




Acct - the GL Account number taken from GL Account Setup.

Dept - the Squirrel Department number; 0 = All Departments

Sub - the Account number entered at POS for Account payments

Description - the name of the Category or Payment

Reference - the Check number for Account payments and account number for Paid In/Out++s

Amount - the total of the line item

Category Totals - the report is subtotaled by either Super Global or Global categories (depending on the flag set in Site Setup) and shows the Average by Cover for each of these categories.

Sales Categories – select the category level to display in Advanced Setup – Site Setup

Taxes – taxes are combined unless they have unique Acct numbers OR the Split out Taxes flag is checked in Advanced Setup – Site Setup

Cover Count – displays the total number of covers as configured in Covers Setup

QTY – quantities are listed for payments

0.00* - if the report is Out Of Balance (OOB) it will display the difference in this field

Paid In/Out++s appear like this according to the Show Payments Detail parameter:

Unchecked

Checked

NOTE: Paid In/Outs with the same account number are combined regardless of the parameter.


4 Custom Reports

Custom reports are created by our Professional Services department under contract. Several of these have been made available on the general Squirrel browser. For custom report development contact: [email protected]

TO ACCESS CUSTOM REPORTS:


2. Select Reports

3. In the Reports window, select Custom Reports

4.1 Consolidated Revenue

The Consolidated Revenue Report is similar to the Daily Sales Report but includes tip and gross receipts data. Refer to the Tips Reports section for more information regarding tips and gross receipts.

TO ACCESS THE CONSOLIDATED REVENUE REPORT:

1. Select Consolidated Revenue from the Custom Reports screen. The Parameters – Consolidated Revenue Report box displays.


Start Date

End Date

Indirect Tips: enter the amount of tips that are distributed from employee to employee (ie server to busperson)



All of the information in the Daily Sales report. Refer to the Daily Sales Report for more information regarding this report

Gross receipt and tip information. Refer to the Tips Reports for definitions of the lines in this section.

NOTE: Service Charge on this report refers to the Employee Credit Card Fee.

mailto:[email protected]


4.2 REVPash

The Revenue per Available Seat/Hour Report shows how much revenue is accrued per seat for a selected time interval.

TO ACCESS THE REVPASH REPORT:

1. Select REVPash from the Custom Reports screen. The Parameters – Revenue Per Seat Hour Report box displays.


Start Date

End Date

Department


Template: select a Section Template

Section

Time Period

Interval: 15 Mins, 30 Mins, 1 Hour or 2 Hours



Time: broken down by the selected interval

Revenue: the amount of sales settled during that interval

Seats: the total number of seats configured for the selected department

REVPash: revenue divided by the number of seats

4.3 Snap PnL (Profit and Loss)

The Snap Profit and Loss Report includes cost percentages that are entered to combine with promos and discounts as expenses to be offset by revenue for a net profit/loss statement

NOTE: There are limitations to the Snap PnL report with regards to Super Global categories. The Snap PnL report is designed to work with 3 Super Global categories (one of which is Misc). The report has parameters for 2 Super Global categories and has a line for Misc cost. The Revenue for all Super Global categories will be reported but if there are more than 2 (non-misc) super global categories there will be no place to enter the cost % for those categories in the Expense section of the report. Thus the Total Expense line will not be accurate nor will the final Net Profit/Loss. The recommended Super Global categories are Food, Bar, Misc.


TO ACCESS THE SNAP PNL REPORT:

1. Select Snap PNL from the Custom Reports screen. The Parameters – Snap Profit and Loss Report box displays.


Start Date

End Date

Department

Super Global Category 1

Super Global Category 2

SG Category 1 Cost (%): enter a cost percentage for the first selected Super Global category

SG Category 2 Cost (%):enter a cost percentage for the second selected Super Global category

Labor Cost (%): enter a cost percentage for labor

Fixed Cost (%): enter a fixed cost percentage

Misc Cost (%): enter a cost percentage for the Misc category



Revenue: the revenue generated for each sales category, includes a summary of the Super Global categories

Expenses: the cost of each super global category as well as labor and a fixed cost line based on the percentages entered

Promo/QSA:

Net Profit (Loss): the difference between total revenue and total expenses (listed below as a percentage)


5 Online Reports

Online reports are back office versions of reports available at the POS terminal. TO ACCESS ONLINE REPORTS:


2. Select Reports

3. In the Reports window, select Online Reports

5.1 Employee Contests

The Employee Contest report is a real-time report that can be used to reward employees for reaching sales or suggestive selling goals. The Employee Contests Report always displays the total number of Covers served, the Sales Total for all menu entries and the Volume Total for all menu entries. The Contest Total and the individual Contest columns are displayed according to a ratio of the selected numerator and denominator.

TO ACCESS THE EMPLOYEE CONTESTS REPORT:

1. Select Employee Contests from the Online Reports screen. The Parameters – Employee Contest Report box displays.



Start Date

End Date

Department

Numerator for the Contest data: Sales, Volume or Covers

Denominator: Sales, Volume, Covers, Total Sales or None.

Employee Name: First Name or First+Last Name

3. Click OK to display the report


Employee: showing First or First/Last name

Covers: the number of guests they served

Sales Total: the total amount of sales entered. Note: employees get credit for sales even if they didn’t pay the check the sales were on.


Volume Total: the total number of menu entries sold

Contest Total: the total sales for all of the sales Contests

Contests: sales for each Contest

5.2 House Interval Sales

The House Interval Sales report is a real-time report of sales information based on pre-configured time intervals and a configurable sales ratio.

TO ACCESS THE HOUSE INTERVAL SALES REPORT:

1. Select House Interval from the Online Reports screen. The Parameters – House Interval Sales Report box displays.


Start Date

End Date

Department

Gross or Net.

Numerator for the Interval data: Sales, Volume Covers, SS (Snapshot ) Covers, Hours, Cost

Denominator: Sales, Volume Covers, SS (Snapshot) Covers, Hours, Cost or None.

Interval (Minutes): 15, 30, 60, 120




Time: based on the selected time Interval

Covers: the number of covers opened during that interval

SSCovers: the number of covers that are active during that interval

Sales: total sales entering during that interval

Volume: the number of menu entries ordered during that interval

Ratio: the ratio based on the selected Numerator and Denominator

5.3 House Stats

The House Stats report is a real-time report of sales information based on Categories, Time Periods and a configurable sales ratio.

TO ACCESS THE HOUSE STATS REPORT:

1. Select House Stats from the Online Reports screen. The Parameters – House Stats Report box displays.


Start Date

End Date

Department

Gross or Net

Category Level: Sales, Super Global, Global, Major, Sub

Numerator for the House Stats data: Sales, Volume Covers, Hours, Cost

Denominator: Sales, Volume Covers, Hours, Cost or None.



The House Stats report shows Time Period totals for each sales Category as well as Total sales.

NOTE: all columns of the report reflect the selected ratio.

5.4 House Stats (Crystal)

This is the same as the above House Stats report except that it is in a different (Crystal Reports) format.

5.5 Open Checks

The Open Checks report lists all of the unpaid checks that are open in the system with Section number, Table number, Employee name, Check NO (number) and Check total.

TO ACCESS THE OPEN CHECKS REPORT

1. Select Open Checks from the Online Reports screen.


2. The Parameters – Open Checks Report window opens. Select a Department in the dropdown box or choose All Departments



Department

Section

Table

Server

Check No (Number)

Check Total

5.6 Menu Entry Usage

The Menu Entry Usage report reflects sales information at the menu entry level – volume figures offer inventory control.

TO ACCESS THE MENU ENTRY USAGE REPORT:

1. Select Menu Entry Usage from the Online Reports screen. The Parameters – Menu Entry Usage Report box displays.


Start Date

End Date


Department

Gross or Net.

Category: select from any category, from any category level or choose All categories.

Sort By: sort the report by Category, Menu (Entry) Name, PLU (#) or Volume.



the menu entries by selected sales Category

their PLU numbers

Sales totals for each menu entry

Volume totals for each menu entry

Sales and Volume Totals for each category

A Grand Sales and Volume Total for of all of the menu entries in the selected category(s).

5.7 Transfers

The Transfers report lists tables/checks that have been relocated within the system (from table/check to table/check) by an employee.

TO ACCESS THE TRANSFERS REPORT:

1. Select Transfers from the Online Reports screen. The Parameters – Transfers Report box displays.



Date

From Time

Department From

Table/Check From - enter a specific Table or Check number or leave as 0 to see all tables/checks.

Department To

Table/Check To - enter a specific Table or Check number or leave as 0 to see all tables/checks.



the Time of the transfer

the Department it was transferred From

the table Name or check NO (number) it was transferred From

the Department it was transferred To

the table Name or check NO (number) it was transferred To

the name of the Employee who transferred it (Transferred By)

5.8 Uncashed Out Employees

The Uncashed Out Employees report lists employees who have not yet received their end-of-shift cashout report.

TO ACCESS THE UNCASHED OUT EMPLOYEES REPORT:

1. Select Uncashed Out Employees from the Online Reports screen. The report displays.


5.9 Unpulled Drawers

The Unpulled Drawers report lists POS terminals that have not yet received their end-of-shift cashout report (Pull Report).

TO ACCESS THE UNPULLED DRAWERS REPORT:

1. Select Unpulled Drawers from the Online Reports screen. The report displays.

5.10 Miscellaneous Reports

5.10.1 Open Drawer Count Report The Open Drawer Count report includes detailed cash drawer opening information by employee.

TO ACCESS THE OPEN DRAWER COUNT REPORT:

1. Select Open Drawer Count from the Miscellaneous Reports screen. The Parameters – Open Drawer Count Report box displays.


Start Date


End Date



Employee Name and Number: first and last name of the employee and their Employee Number

Open/Pull Drawer: the number of times the Open Drawer and the Pull Drawer buttons are used at POS

Send Order: the number of times the drawer opened when the Send Order button was touched at POS

Payments: the number of times the drawer opened during payments

Paid In Out: the number of times the drawer opened during paid in or outs

Cashout: the number of Manager Cashouts performed. NOTE: regular cashouts do not open the cash drawer; only Manager Cashouts open and unassign the cash drawer.

OSI: the number of times the drawer opened from the OSI department

Total: the total number of times the drawer opened per employee

5.10.2 Use Tax Report Use tax is a tax that is calculated on the cost of promo’d product and paid by the establishment. This tax is used to recoup some of the tax value that is lost by the product that is given away and is primarily a Nevada state tax, although there is some interest from other states.

Additionally, the tax value is not charged on the selling price of the product, but on the cost of the product (entered as the Recipe Cost in Menu Entry Setup). So when something is promo’d 100%, the check is settled with a zero value at POS. On the backend, the system calculates the total value of product that was promo’d to 100%, looks at the cost of the product then applies the Use tax to that value. The property is then responsible to pay that value to the state government. As the promo potentially applies to both food and beverage, which have different cost values, cost percentage fields are entered by Global Sales Category in the Use Tax Setup screen in order to accurately calculate the tax. The Use Tax Report uses these values to define the Use Tax to be paid. Each promo has an ‘Apply Use Tax’ field in indicate whether Use Tax should be applied to menu entries that it promos.

The tax value shows nowhere at point of sale; it is only displayed on the Use Tax report.

TO ACCESS THE USE TAX REPORT:


1. Select Use Tax from the Miscellaneous Reports screen. The Parameters – Use Tax Report box displays.


Start Date

End Date

Show By: Menu Item, Major Category



Category/Menu Name: the name of the Category to which the menu entry belongs followed by the name of the Menu Item itself. A sales category also has a Total line and a Grand Total at the end of the report.

Value: the price of the menu entry

Estimated Cost: is the Sales amount multiplied by the cost percentage entered in Use Tax Setup

Resulting Cost: is the Promo amount multiplied by the cost percentage entered in Use Tax Setup

Use Tax: the amount of Use Tax applied to the menu entry

Qty: the quantity of the menu entry

Promo Name: the name of the Promo applied to the item

6 Sales Reports

NOTE: Sales Reports cannot span more than a two year date range. Please consult Professional Services if you require a report for greater than two years.


TO ACCESS SALES REPORTS:


2. Select Reports

3. In the Reports window, select Sales Reports

:

6.1 Combined Sales Report

The Combined Sales Report includes daily, weekly or monthly sales by sales category and time period.

TO ACCESS THE COMBINED SALES REPORT:

1. Select Combined Sales from the Sales Reports screen. The Parameters – Combined Sales Report box displays.


Days/Weeks/Months

Start Date (if Daily is selected)

End Date (if Daily is selected)

Start Month/Period (if Weekly is selected)

End Month/Period (if Weekly is selected)

Start Year (if Monthly is selected)

End Year (if Monthly is selected)

Department

Gross or Net

Category Level





Covers/Time Period/Sales Category: The first section of the report shows the number of Covers for each time period for each of the days/weeks/months and a Total number of covers. The rest of the report is broken down by Sales category for each time period with a Total and an Average at the bottom of the report.

Days/Weeks/Months: sales are totalled for each day of the week/week of the month (or period) or month of the year.

Total: each category is totaled for the week/month/year.

Average: an Average (Check) is listed for each of the categories

6.2 Daily Sales Report

Please refer to the Daily Sales Report in the Transactions Reports section for details.

6.3 Detailed Sales Report

The Detailed Sales Report includes detailed daily, weekly or monthly sales by sales category to the menu entry level.

TO ACCESS THE DETAILED SALES REPORT:

1. Select Detailed Sales from the Sales Reports screen. The Parameters – Detailed Sales Report box displays.



Days/Weeks/Months







Department

Gross or Net

Sales or Volume

Summary or Detail: Summary shows only Category totals, Details displays menu entry detail

Category

Mix By: Category or Meal (Covers)


Start Time Period

End Time Period,

Show All Menu Entries: if this is unchecked only menu entries with sales are displayed

Sort By: PLU or Menu Name

Non Revenue Sale: Include, Exclude or Only




Time Period/Sales Category: The report is broken down by Sales category for each time period (if selected) with a Total for each category and a grand Total at the bottom of the report.

Days/Weeks/Months: menu entry sales are totalled for each day of the week/week of the month (or period) or month of the year

Total: each menu entry/category is totaled for the week/month/year.

Mix %: the sales mix according to the Mix By parameter. If Category is chosen then this column shows a % of the item sales/volume with respect to its category; if Meal (Covers) is chosen this columns shows sales/volume for the item divided by total covers.

6.4 Detailed Sales Volume Report

The Detailed Sales Volume Report is the Detailed Sales Report run strictly by Volume (how many of each menu entry were sold). Please see the Detailed Sales Report for details regarding the parameters and columns.

6.5 Food Costing Report

The Food Costing Report includes menu entry food cost and contribution information.

NOTE: a food cost must be entered for each menu entry in Menu Entry Setup.


TO ACCESS THE FOOD COSTING REPORT:

1. Select Food Costing from the Sales Reports screen. The Parameters – Costing Report box displays.


Start Date

End Date

Department

Time Zone

Category

Check the Summary only box to display category totals only; leave the box unchecked to show item detail



Category/Menu Name: the name of the Category to which the menu entry belongs followed by the name of the Menu Item itself. A sales category also has a Total line and a Grand Total at the end of the report.

Quantity Sold: the number of the menu entry sold as well as the total number of items in each category

Price: the price of the menu entry

Cost: the cost of the menu entry (as entered in Menu Entry Setup)

Total Sales: the total sales amount for each menu entry and each sales category


Total Cost: the total cost of each menu entry and each sales category

Total Contribution: the portion of the price above the cost (profit)

Contribution %: the portion of the price above cost as a percent (profit)

Potential Cost: Cost as a percentage

6.6 Interval Sales Report

The Interval Sales Report includes detailed daily, weekly or monthly sales by pre-configured time intervals.

TO ACCESS THE INTERVAL SALES REPORT:

1. Select Interval Sales from the Sales Reports screen. The Parameters – Interval Sales Report box displays.


Days/Weeks/Months







Department

Gross or Net

Summary or Detail: Summary shows only Category totals, Details displays menu entry detail

Global or Major (Categories)

Interval

Show All Menu Entries: if this is unchecked only menu entries with sales are displayed

Sort By: PLU or Menu Name

Non Revenue Sale: Include, Exclude or Only




Time Period/Interval: The report is broken down by Sales category for each Interval with a Total for each category and a grand Total at the bottom of the report.

Global Categories: each global category is listed across the top of the report to show sales totals for each interval.

Total: each menu interval is totaled.

Covers: the number of Snap(shot) covers for each interval (the number of covers in the interval currently); the number of Reg(ular) covers (the number of covers opened in each interval

6.7 Promo Sales Report

The Promo Sales Report is a detailed daily, weekly or monthly report of promo sales by sales category. It is in the same format as the Daily Sales Report but includes only promo information.

TO ACCESS THE PROMO SALES REPORT:

1. Select Promo Sales from the Sales Reports screen. The Parameters – Promo Sales Report box displays.



Days/Weeks/Months






End Year (if Montly is selected)

Department

Sales or Volume

Summary or Detail (Summary shows only Category totals, Details displays menu entry detail)

Start Time Period

End Time Period,

Non Revenue Sale (Include, Exclude or Only)



QSA/Promo Name / Sales Category: the affected sales categories are listed under the name of the QSA/Promo

Days/Weeks/Months: QSA/Promos are totaled for each day of the week/week of the month (or period) or month of the year

Total: QSA/Promos are totaled for each category for the week/month/year.


6.8 Promo Sales Volume Report

The Promo Sales Volume Report is the Promo Sales Report run strictly by Volume (how many of each menu entry were promo’d). Please see the Promo Sales Report for details regarding the parameters and columns.

7 Report Batches

Report Batches are groups of reports that are run together with all of their parameters pre-

configured. For more information regarding Batch Reports, refer to the Batch Reports document on

the Squirrel Techweb.

TO RUN A REPORT BATCH:

1. Open the Squirrel in Browser.

2. Select Reports


3. In the Reports window, select Batch Reports

4. If you are using Browser Security, click the Change Batch Logon/Logon button and enter your user name and password

5. From the This Record box, select the Batch Report to run

6. Click the Manual – Start Batch Now button

NOTE: batch reports may also have an icon on the desktop to launch them.

8 System Setup Reports

TO ACCESS SYSTEM SETUP REPORTS:


2. Select Reports

3. In the Reports window, select System Setup Reports

8.1 Employees

The Employees report includes detailed employee configuration information.


TO ACCESS THE EMPLOYEES REPORT:

1. Select Employees from the System Setup Reports screen. The Parameters – Employees Report box displays.


Sort By: Employee Name, Employee Number or Badge Number

Sort Name By: First Name or Last Name

Name Start: enter a letter to start the list

Name End: enter a letter to end the list



FP: this column will have an asterisk (*) in it if the employee has registered their fingerprint for login

First Name

Last Name

Employee Number: the unique number assigned to all employees

Badge Number: the number of their badge card or their login ID number


Security Group: the security group they belong to eg. Server

Default Screen: the first screen they will be taken to when they touch the Menu Tab eg. The Directory or a bar Speed screen

POS Access Group: the group of POS departments that they have access to

GL Sub Account #:

8.2 GL Accounts

The GL Accounts report shows the GL account numbers entered for sales, payments, discounts and taxes.

TO ACCESS THE GL ACCOUNTS REPORT:

1. Select GL Accounts from the System Setup Reports screen. The Parameters – GL Account List box displays.


Sales by Department: check this box to see the GL account numbers entered for each item for each department; leave the box unchecked to see the account numbers for the ‘All Departments’ department

Sales by Time Period: check this box to see the GL account numbers entered for each item for each time period; leave the box unchecked to see the account numbers for the ‘All Day’ time period

Show 0 GL Account Only: check this box to see which items have not been assigned GL Account numbers



Description: the name of the sales category, payment, discount or tax

Acct: the GL Account number

Dept: the GL Department number

Sub Acct: the GL Sub Account number


8.3 Menu Entries

The Menu Entries report includes detailed menu entry configuration information.

TO ACCESS THE MENU ENTRIES REPORT:

1. Select Menu Entries from the System Setup Reports screen. The Parameters – Menu Entries List box displays.



Sort By: Alphabetic, Category or PLU #

From: enter a letter to start the list with if Alphabetic was selected as the Sort By option

To: enter a letter to end the list with if Alphabetic was selected as the Sort By option

Category: select a sales category or select ALL (categories)

Price List: select a price list or select ALL (price lists)



Menu Entry: the name of the menu entry

Alt Name: the Alternate Name of the menu entry

PLU #: the Price Look Up number of the menu entry

Menu Type: whether the menu entry is an Item, Addon, etc

In: whether the menu entry is inhibited or not (if the column is blank it assumes the status of the menu entry above it)

Tax Group

Call Order: the number entered for menu entries in order to group them in a specific order on summary requisition slips

Price List Name

Price

Popup Group: the name of the ‘modifier window’ attached to the menu entry

Printer


Replacement Entry Name: the name of the menu entry that will be ‘suggested’ in the prompt line if the original menu entry is inhibited

Replacement Entry PLU #

8.4 Menu Screen List

The Menu Screen list is the Menu Entries List with the addition of the menu screen(s) the menu entry is on.

8.5 Merchant Numbers

The Merchant Numbers displays the merchant name and number associated with each department as well as card time and S.E. numbers.

TO ACCESS THE MERCHANT NUMBERS REPORT:

1. Select Merchant Numbers from the System Setup Reports screen.

The report displays:


8.6 Popup Groups

The Popup Groups Report is broken down into two sections. The first section of the report lists the popup screens that are assigned to each popup group as well as the number of choices that must be made in each screen and whether the screen is inhibited for Bartenders. It also lists, at the end of this section, Non – Associated Popup Windows: the popup screens that have been created in Point of Sale Screen Setup but that are not assigned to a Popup Group. The second section of the report lists all of the popup groups and the items, modifiers or addons to which they are attached. Use the Popup Groups report to verify that all of the popup groups are attached to the proper menu entries and to ensure that there are no unassigned groups.

TO ACCESS THE POPUP GROUPS REPORT:

1. Select Popup Groups from the System Setup Reports screen.


Example of Section 1:


Example of Section 2:

8.7 Price Lists

The Menu Entries report includes detailed menu entry configuration information.

TO ACCESS THE MENU ENTRIES REPORT:

1. Select Menu Entries from the System Setup Reports screen. The Parameters – Menu Entries List box displays.

2. Select the following parameter:

Department: select a department or choose All Departments


The report includes: the price list schedule for each day of the week.


8.8 Printers

The Printers report lists all of the printers and their associated printer groups for each department.

TO ACCESS THE PRINTERS LIST:

1. Select Printers from the System Setup Reports screen.


8.9 Taxes

The Taxes report lists includes tax and tax group information as well as automatic service charge information.

TO ACCESS THE TAXES LIST:

1. Select Taxes from the System Setup Reports screen.




Department: the name of the department

Service Charge %: the amount of the automatic service charge applied to this department

Service Charge Tax Name: the name of the tax applied to the automatic service charge

Tax Group Name

Tax Name: the name of the taxes included in the Tax Group

Price Incl Tax: whether this tax is included in the price of the menu entry or not

Tax Table: the number of the Tax Table used for this tax

Min Tax Amount: the minimun tax amount entered for this tax

% Tax on Taxable: the percentage amount of the tax

8.10 Configuration Change Report

Any system configuration changes performed at either FOH or BOH will be logged in the database; users with appropriate security permissions will be able to view a report that will list all changes in a specific date range including who made the change and when the change occurred. TO RUN THE CONFIGURATION CHANGE REPORT:

1. Open the Squirrel Browser

2. Select Reports

3. Select System Setup Reports

4. Select Configuration Change Report

5. The Configuration Change Report – Parameters box displays. Enter the following parameters:

Start Date

End Date


FOH or BOH or both (changes)

Program Description – select ALL to see all changes or select specific areas of the Squirrel Browser to see changes made to those programs



Program Description: which backend setup screen the change was done on

Employee: person that performed the change (employee at FOH, browser user from BOH)

Event Date and Time

FOH: Y=change was performed at POS; N=change was performed in the browser

Table Name:

Configuration flag or value that was changed (including record additions/deletions)

Previous flag value (if a value was changed)


Affected record (if applicable, e.g. department, employee record, item record)

9 Table Management Reports

These reports work in conjunction with the Table Management module.

TO ACCESS TABLE MANAGEMENT REPORTS:


2. Select Reports

3. In the Reports window, select Table Management Reports

9.1 Table List

The Table List shows the tables that are configured in each section for each department.

TO ACCESS THE TABLE LIST:

1. Select Table List from the Table Management Reports screen.



9.2 Table Use Report

The Table Use report displays how long each table spent in the various Table States, how much activity each table has seen (how many times the table was turned), the amount of time each table was occupied and the averages of all of these for each Section.

NOTE: tables do not appear on the report until they are settled.

TO ACCESS THE TABLE USE REPORT:

1. Select Table Use from the Table Management Reports screen. The Parameters – Table Use Report box displays.


Start Date:

End Date

Show Tables Without Activity: select this box to see which tables have remained inactive




Ready: the average amount of time each table is Unoccupied

Seated: the Average time each table remained in a Seated state.

Busy: the average time each table had orders before being checked

Checked: the Average time each table remained in a Checked state.

Auth Pending: the Average time each table waited for a credit card authorization.

Vouch Pending: the Average time each table waited for a credit card voucher to print.

Turned: the Average time each table sat between the time it was settled and the time it was next Seated or Busy

Activity: the number of times the table was ordered on.

Occupied: the average amount of time each table spent in the Seated+Busy+Checked states.

NOTE: The time data in all of the Table State columns are AVERAGES based on the amount (#) of Activity.

NOTE: The report is updated each time a table is settled.

10 Take-Away Reports

Take Away reports are based on information entered in the Take Away module.

TO ACCESS TAKE AWAY REPORTS:


2. Select Reports

3. In the Reports window, select Take-Away Reports


10.1 Customer Information Report

The Customer Information report includes customer configuration information.

TO ACCESS THE CUSTOMER INFORMATION REPORT:

1. Select Customer Information from the Take Away Reports screen. The Parameters – Customer Information Report box displays.


Customer

Name/Number Start: enter a letter or number to start the report with

Name/Number End: enter a letter or number to end the report with

Sort By: Last Name, First Name or Phone Number

Show Last Order: select this box to include the customer’s last POS order on the report



First Name

Last Name


Country Code: for the phone number

Area Code

Phone No

Extension

YTD Sales: the amount of Year to Date Sales for each customer

The report also includes the customer’s address as well as the Last Order Items and the Last Order Date (if this parameter was selected) as well as the Delivery Instructions and Remarks entered at POS.

10.2 Customer Mail Label Report

The Customer Mail Label Report prints address information formatted for mail outs.

TO ACCESS THE CUSTOMER MAIL LABEL REPORT:

1. Select Customer Mail Label Report from the Take Away Reports screen. The Parameters – Customer Mail Label Report box displays.


Sort By: First Name, Last Name, Address, City or Postal Code

Start From: enter a letter to start the report from

End At: enter a letter to end the report at



11 Tips Reports

Tips reports are based on tips entered on checks during payment, automatic service charges (that are included in tips) and those (Cash tips) declared at POS; if the new Tip Out button is used at POS, tips shared between employees are also accounted for.

TO ACCESS TIP REPORTS:


2. Select Reports

3. In the Reports window, select Tips Reports

11.1 Employee Gross Receipts

The Employee Gross Receipts Report includes gross receipts information by employee showing included and excluded charges.

TO ACCESS THE EMPLOYEE GROSS RECEIPTS REPORT:

1. Select Employee Gross Receipts from the Tips Reports screen. The Parameters – Employee Gross Receipts Report box displays.


Start Date

End Date

Sort By: Name or Employee Number




Number: employee number

Name:

Net/Staff: the net amount of sales including Staff charges

Service Charge: the amount of service charge included in the gross receipts

Included/Excluded Promos and Discounts: the amount of promos and discounts included in the employee’s gross receipts

Tax: the amount of tax collected (not included in Gross Receipts)

Room: the amount of payments made to Room charges

Gross Receipts: include all receipts from cash sales, charge sales, charges to a hotel room and the retail value of complimentary food or beverages (if tipping for providing them is customary eg. complimentary drinks in a casino). Include charged tips if cash sales are reduced by that amount. Does not include any taxes.

Total Charged Receipts with Tips: the amount of sales that were paid with a tip added to the payment

11.2 Employee Tip Allocation

The Employee Tip Allocation report includes gross receipt and tip information including Short Fall and Allocation.

NOTE: there are two ways of declaring tips in V7 and beyond – via the TIPS button or the TIPOUT button.

TO ACCESS THE EMPLOYEE TIP ALLOCATION REPORT:

1. Select Employee Tip Allocation from the Tips Reports screen. The Parameters – Employee Tip Allocation Report box displays.


Start Date

End Date


Indirect Tips: enter the amount of tips shared among employees





Name


Charged Tips: the total of all tips added to payments including credit cards, house charges, member charges and hotel charges.

Declared Tips: tips entered through the TIPS button at POS, usually at the end of a shift. which include ALL charged tips AND cash tips. If the TIPOUT button is used, Declared Tips include Charged, Forced, Cash and Tip Ins as well; Tip Outs are subtracted

Tip Share: see below

Short Fall: see below

Allocation: see below

Indirect Tips: Indirect tips are from employee to employee (ie server to busperson) – this number is entered manually in the parameters box. NOTE: this is for use with the TIPS button; it is not used with the TIPOUT button.

Tip Percentage: is the percentage of the gross receipts the government requires employees to report as tip income.

These are the steps to determine the amount that must be allocated to each eligible employee:

1. Multiply the site's gross receipts for the payroll period by X% (the number for Required Tip % in Tips Setup)

2. TOTAL TIPSHARE: Subtract the total amount of tips declared by all indirectly tipped

employees from the amount in step 1. (if a person is tipped directly and indirectly they are considered a directly tipped employee) TOTAL TIPSHARE = (GROSS RECEIPTS x X%) - INDIRECT TIPS


3. EMPLOYEE TIPSHARE: for each employee who is directly tipped, multiply the result in step 2 by the following fraction: the numerator is the employee's gross receipts and the denominator is total gross receipts.

EMPLOYEE TIPSHARE = TOTAL TIPSHARE x EMPLOYEE GROSS RECEIPTS -------------------------------------------- TOTAL GROSS RECEIPTS

4. EMPLOYEE SHORTFALL: From each directly tipped employee's share of X%, subtract the tips the employee declared. EMPLOYEE SHORTFALL = EMPLOYEE TIPSHARE - DECLARED TIPS

5. TOTAL ALLOCATION: From the amount in step 1 subtract the TOTAL TIPS declared by BOTH directly and indirectly tipped employees. TOTAL ALLOCATION = (GROSS RECEIPTS x X%) - TOTAL TIPS

6. EMPLOYEE ALLOCATION: For each directly tipped employee who had a shortfall, multiply the amount in step 5 by the following fraction: the numerator is the employee's shortfall and the denominator is the total shortfall of all directly tipped employees. The result is the amount of allocated tips for each directly tipped employee.

EMPLOYEE ALLOCATION = TOTAL ALLOCATION x EMPLOYEE SHORTFALL ----------------------------------- TOTAL SHORTFALL

11.3 Employee Tip Details

The Employee Tip Details report includes declared and charged tip information by employee.

TO ACCESS THE EMPLOYEE TIP DETAILS REPORT:

1. Select Employee Tip Details from the Tips Reports screen. The Parameters – Employee Tip Detail Report box displays.



Start Date

End Date


Show One Page per Employee




Name

Charge Sales: the amount of sales that are settled with payments that are able to have tips added to them also Charge Sales includies ALL Credit Card Type payments with Prompt for

Tip flag

Charge Tips: the total of all tips added to payments including credit cards, house charges, member charges and hotel charges.

Rate % (1): the percentage of charged tips on charge sales

No-Tip Charge Sales: the amount of charged sales that had 0.00 tips entered. Non-Charge

Sales also includes all Credit card sales that are un-flagged Prompt for Tip flag


Non-Charge Sale: the amount of sales that do not allow tips to be entered

Cash Tips: tip declaration amount minus charged tips if the TIPS button is used at POS or the amount of CASH entered through the TIPOUT button.

Rate % (2): the expected percentage of cash tips on non-charge sales

Net Sales: the amount of sales entered by each employee

Declared Tips: tips entered through the TIPS button at POS, usually at the end of a shift, which include ALL charged tips AND cash tips. If the TIPOUT button is used, Declared Tips include Charged, Forced, Cash and Tip Ins; Tip Outs are subtracted.

Rate % (3): the percentage of Declared Tips on Net Sales

Undeclared Tips: the shortfall between charged tips and declared tips when using the TIPS button. If you are using the TIPOUT button this field will always be 0.00

Signature: a line for the employee to sign to verify their tip information

11.4 Tip Posting

The Tip Posting Report includes tip declaration information compared to gross receipts.

TO ACCESS THE EMPLOYEE TIP POSTING REPORT:

1. Select Employee Tip Posting from the Tips Reports screen. The Parameters – Employee Tip Posting Report box displays.


Start Date

End Date

Sort By: Date, Employee Name or Employee Number





Name

Date


Tip Declaration: tips entered through the TIPS button at POS, usually at the end of a shift, which include ALL charged tips AND cash tips. If the TIPOUT button is used, Declared Tips include Charged, Forced, Cash and Tip Ins; Tip Outs are shown as deductions in brackets.

Job Name: if the labor program is utilized

11.5 Tip Out Report

The Tip Out report displays the global category sales and tip information for each employee that tipped out or received tips for the selected transaction dates. A detailed view of the report displays which employee distributed and received tips to/from which employees. For a definition of the tip terms used on this report, refer to page 90 above.

NOTE: this report is available in V7 and above.

TO ACCESS THE TIP OUT REPORT:


2. Select Reports

3. Select Tip Reports

4. Select Tip Out Report

5. The Tip Out Report parameters box appears. Enter the following parameters:

Start and End Date for the report


Employee – select a single employee or choose ALL

Summary only – leave the box blank to see detailed Tip In/Out information;

check this box to see a Tip In/Out summary only



Employee Name

Sales: by Global category

Charged Tips: the total of all tips that are added to payments including credit cards, house charges, member charges and hotel charges.

Forced Tips: service charges applied either manually or automatically to the check. NOTE: service charge is only considered a Forced Tip if the Tips Include Service Charge flag (in Cashout and Tips Setup) is selected. If the flag is NOT selected, service charge is NOT included in Tips and the Forced Tips field in the Tip Out (Distribution) screen will be $0.00.

Cash Tips: the total of the tips that have been given to the employee in cash.

Tip In/Out Information, including:

o Date, Time, Employee (who gave or received tip), Amount given/received

Total: the calculation of all tip amounts:

The Tip In/Out Report with the Summary only box unselected.


Total declared Tips = Charged Tips + Forced Tips + Cash tips – Tip Outs + Tip Ins

11.6 Tip Threshold Report

The Tip Threshold Report lists all the table/check numbers that have had a tip entered by a manager because it exceeds the Tip Warning % Threshold.

NOTE: this report is available in V8.0 and above.

To Print the Tip Threshold Report:


2. Touch Reports

3. Touch Tips Reports

4. Touch the Tip Threshold Report.

5. The Parameters - Tip Threshold Report box appears. Enter the parameters for the report:

a. Start and End Date – enter a start and end date for the report or use the Squirrel calendar to select a date

b. Department – select the departments to report on or select All Departments

6. Click OK. The Tip Threshold Report displays.



Settled By is the employee who settled the check. This should NOT be the manager.

Approved By is the manager who entered their override code in order to enter the tip amount.

The 3 percentages on the report are:

a. Config %: this is the percentage amount that you configured in Cashout and Tips Setup’s Tip Percentage Warning Threshold.

b. Approved %: this is the percentage of the tip entered in the Payment tab or Tip Adjust screen using Override.

c. Actual %: this is the final percentage of the tip after any adjustments. This should be the same as the Approved % if no adjustments were made.

NOTE: If the Approved Tip% does not equal the Actual Tip % then you can look at the Check Adjustment Report for more information.

The ‘!!’ beside checks indicates that tips have been altered by re-open or check adjust.

12 40 Column Reports

40 column reports are formatted to fit on the 40 column printers that guest checks, receipts and credit card vouchers print on. 40 column reports viewed or printed from a Squirrel POS terminal are only available for the current transaction day while POS is running. Once the system is shutdown 40 column reports are no longer available. There are two 40 column reports that are available from the Squirrel Professional Browser at any time.

Squirrel provides several reports that have the option to display either Gross or Net Sales figures:

Gross: Includes every sales transaction in the system for that day – excluding voided transactions.

Net: Subtracts sales figures of menu entries that are Voided, Promo’d or QSA’d.

NOTE: BOTH sales figures do NOT include tax.

Squirrel also provides several reports by Detail or by Summary. The difference between these two options is:

Detail breaks down each transaction.

Summary groups transactions by various categories.

12.1 40 Column Reports from the Browser

There are two 40 column reports that are available on the Squirrel Professional Browser: the Category Mix Report and the PMix – Menu Entry Usage Report. These two reports are available at any time and for previous transaction dates.

Note: these reports remain in the 40 column formatting.


TO ACCESS 40 COLUMN REPORTS FROM THE SQUIRREL BROWSER:


2. Select Reports

3. In the Reports window, select 40 Column Reports

12.1.1 Category Mix The Category Mix report provides a list of sales and volume totals for all of the major sales categories, as well as a breakdown of Voids and Promo’s for each one of the categories. This report also includes a breakdown of all of the taxes and payment information.

TO ACCESS THE CATEGORY MIX REPORT:

1. Select Category Mix from the Custom Reports screen. The Parameters – Mix Report box displays.


Start Date

End Date

By Department



12.1.2 P(roduct) Mix - Menu Entry Usage The Product Mix - Menu Entry Usage report includes sales information at the menu entry level – volume figures offer inventory control – in 40 column format.

TO ACCESS THE MENU ENTRY USAGE REPORT:

1. Select Menu Entry Usage from the 40 Column Reports screen. The Parameters – Menu Entry Usage Report box displays.


Start Date

End Date

Department

Gross or Net


Category

Sort By: Category, Menu Name or PLU #

Item or Combo (Meal)


12.2 40 Column Reports at POS

40 column reports are viewed and printed from a Squirrel POS terminal. They are formatted to fit on the 40 column printers that guest checks, receipts and credit card vouchers print on. They are only available for the current transaction day while POS is running. Once the system is shutdown 40 column reports are no longer available.

TO RUN 40 COLUMN REPORTS AT POS:

1. Log into the terminal


2. Touch the Admin tab

3. Touch the Mngr Tabs button

4. Touch the Statistics tab

5. Touch Cancel in the Reports picklist

6. Touch the Print 40 button

7. Select a report category.

8. Select a report

Below is a description and an example of each 40 Column Report.


12.2.1 Cashout & Revenue Reports

12.2.1.1 Cashout Report The Cashout report provides a list of every employee that enters payments into the system and includes detailed information regarding the payments. This report also includes any discounts or promotions that were done for the employee as well as tip information.


12.2.1.2 Check Adjustment Report The Check Adjustment report provides a list of checks that were adjusted after they were closed for the day. The details of this report also includes a list of the manager that performed the adjustment; the employee the adjustment was done for, the check number, any menu entries that were added to or deleted from the check and payment adjustments.

Squirrel Café

Run Date 3/15/2009 Page #1

Time 3:25:41PM Version 1.50

Store #149

Cashout & Revenue

Check Adjustments Report

Detailed for All Cashouts

3/15/2009 Thu

Cashout#

Check +/- Seat Description

Qty AMT Dept

Ex Tax Promo Name Promo

Employee

Tax Payment AMT

2 Linda M

(DENNIS M Adjustment)

225753 1 HAWAIIAN PI

1.00 9.99 DINING

$

0.74

2 HAWAIIAN PI

1.00 9.99 DINING

$

0.74

3 HAWAIIAN PI

1.00 9.99 DINING

$

0.74

1 HAWAIIAN PI

-1.00 -9.99 DINING

$

-0.74

2 HAWAIIAN PI

-1.00 -9.99 DINING

$

-0.74

3 HAWAIIAN PI

-1.00 -9.99 DINING

$

-0.74

---------------

CASH -10.73

Squirrel Café

Run Date 3/15/2009 Page #1

Time 3:36:32PM Version 1.50

Store # 148

Cashout & Revenue

Check Adjustments Report

Summary For Cashout #0

3/15/2009 Thu

Cashout #

Check +/- Seat Description

Qty AMT Dept

Ex Tax Promo Name Promo

Employee

Tax Payment AMT

2 Linda M

(DENNIS M Adjustment)

225753

CASH -10.73

---------

2 Cashout Total:

CASH -10.73

---------

CASH -10.73

---------

-10.73


12.2.1.3 Credit Card Detail Report The Credit Card Detail report provides a list of all of the credit cards that were paid in the system broken down by credit card type. This report also provides the credit card number (masked if configured to do this), expiration date, authorization amount, tip amount, total amount, authorization code, department the check was paid in, check number and status of the card.


12.2.1.4 Item (Menu Entry) Usage The Item (Menu Entry) Usage report provides a list of all of the menu entries that were sold that day broken down by sales category, a volume number of each menu entry sold and a sales total for all of the menu entries sold by the sales price before tax.


12.2.1.5 Mix All Departments Reports The Mix All Departments report provides a list of sales and volume totals for all of the major sales categories, as well as a breakdown of Voids and Promo’s for each one of the categories. This report also includes a breakdown of all of the taxes and payment information.

12.2.1.6 Payments Report The Payments report provides a list of all of the checks that have been paid in the system by the payment that they were closed to. This report also indicates if charges to Rooms or City Ledger Accounts have been posted across the hotel interface.


12.2.1.7 Promo Report The Promo report provides a list of all menu entries that had a promotion or discount applied to them. The details of this report also include the manager that performed the promo or discount; the employee the promo or discount was done for, the check number, the time the promo or discount was performed, the menu entries that were promo’d or had a discount applied and the prices of the promo’d or discounted menu entries. This report also provides a list of all the promotional or discount categories and the different sales categories within the promo or discount categories.


12.2.1.8 Transaction Report The Transaction Report provides a grand total of the sales for that day, deposit amounts of the different payments and taxes as well as promotion and discount amounts. It also includes the number of covers served as well as a sales breakdown by sales Categories.


12.2.1.9 Voids Report The Voids report provides a list of menu entries that have been deleted from checks at Point of Sale. The details of this report also includes the manager that performed the void; the employee the void was done for, the check number, the time the void was performed, the menu entries that were voided off the check, and the prices of the voided menu entries.


12.2.2 Employee Reports

12.2.2.1 Employee Sales Report The Employee Sales report provides a list of each of employee, their Total Sales, Contest sales and cover count.


12.2.2.2 Employee Average Check The Employee Average Check report provides a list of each employee and their Total average check (total sales divided by covers) as well as an average check for each of the Contests.


12.2.3 House Reports

12.2.3.1 Covers Report The Covers report includes the number of covers served for the day broken down by time periods and provides a grand total for the day.


12.2.3.2 House Average Check The House Average Check report provides an average check figure (sales divided by covers) for each one of the Major Sales Categories. This report also breaks down the check average for the major sales categories by time periods and provides a grand total for the day.


12.2.3.3 House Sales Report The House Sales report includes sales for the day broken down by each one of the major sales categories configured in the system. This report also breaks down the major sales categories by time periods and provides a grand total for the day.


12.2.3.4 House Volume Report The House Volume report provides a breakdown of the number of menu entries that were sold in each one of the major sales categories. This report also breaks down the covers by time periods and provides a grand total for the day.

12.2.3.5 Open Check Report The Open Check report provides a list of all the checks that are still active in the system. This report includes the department and section that the open check is in, the table number that check is assigned to, the employee who has that check open, the check number, and the amount of the check.


12.2.3.6 Total Sales This report is the Gross House Sales Report.

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