sri lanka cricket tour proposal - bryanston school - … group docs...lanka pvt ltd, a sri lanka...

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Sri Lanka Cricket Tour Proposal Global Sales : +94 117 895810 UK Sales : 0870 2317892 Operations : +94 112 785919 Email : [email protected] Web : www.reddottours.com Butterflies Cricket Tour x 16 | February 2017

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Page 1: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Sri Lanka Cricket

Tour Proposal

Global Sales : +94 117 895810

UK Sales : 0870 2317892

Operations : +94 112 785919

Email : [email protected]

Web : www.reddottours.com

Butterflies Cricket Tour x 16 | February 2017

Page 2: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

TourSummary

Flight Schedule: OWN FLIGHTS

Arrival: 11th Feb 2017 - TBC

Departure: 23rd Feb 2017 - TBC

Accommodation Schedule:

11 to 14 Feb Cinnamon Red, Colombo (3 nights – Standard on BB)

14 to 17 Feb Victoria Golf Chalets, Digana (3 nights – A/C Chalet on BB)

17 to 23 Feb Calamander Unawatuna Beach (6 nights – Deluxe on BB)

Transfers and Activity Summary:

11 Feb Arrival during day and transfer to Colombo. Check into hotel to

rest. Early arrivals can play golf at Royal Colombo. Sunset beers

and cocktails at Galle Face Hotel followed by dinner at The

Gallery Café.

12 Feb Morning practices in Nets at NCC grounds. Afternoon at leisure

with options of golf at Royal Colombo, shopping, or even Go-Kart

Racing. Evening at Park Street Social.

13 Feb Match 1 – Moors Club Grounds versus Red Dot Invitation XI

14 Feb Transfer to Kandy (4 Hours), stopping en-route to visit Millennium

Elephant Foundation. Lunch at Millennium Elephant Foundation

Optional: Take the early morning train directly to Kandy to allow

for extra golf and lunch at Victoria (3 hours hours)

15 Feb Match 2 – Dharmaraja College Grounds versus Dharmaraja

College Old Boys’ XI

16 Feb Match 3 – St. Anthony’s College Grounds versus St. Anthony’s

College Old Boys’ XI

17 Feb Transfer to Unawatuna on the south coast (5.5 hours)

18 Feb Match 4 – Richmond College Grounds versus Richmond

College Old Boys’ XI

19 Feb Spend the day at leisure

Options: Morning Village experience in Galle (includes cycling,

boat ride and lunch), Whale-Watching at Mirissa (early start),

Surfing Lessons at Ahangama.

20 Feb Match 4 – Seenigama Oval versus Seenigama Combined XI

Page 3: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

TourSummary

21 Feb Match 6 – Matara Uyanwatte Grounds versus Matara

Invitational XI

22 Feb Match 7 – Galle versus Aloycius Old Boys’ XI

23 Feb Transfer to the airport (3 hours)

Page 4: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

TourCosting

Minimum of 16 paying pax

Cost per person: GBP£1,285 + flights

(estimated at approx. £600)

Price Includes:

• 12 night’s Accommodation on Twin-sharing basis (8 rooms)

• Meals on Bed and Breakfast basis at all hotels

• Private air-conditioned 33 seater coach for the arrival / departure and round

tour as per the above schedule.

• English speaking cricket liaison tour guide for the full tour

• Cost for 7 cricket matches. This include venue hire, 2 match balls, 2

umpires, groundsmen and scorers fees per game. (Note: in case the said

grounds are not available we will offer a similar venue of the same

standard)

• Packed lunches during the match days (Leisure days lunch is not included)

• 4 litres of water per squad player on match days

Price excludes:

• Expenses of personal nature

• Site entrance fees

• Visa fees

• Return flights

• Tipping & baggage handling

Page 5: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

TourNotes

Notes:

• Hotel check-in 14:00hrs & check-out 12 noon

• All fixtures mentioned are subject to availability, Match venues will be

confirmed closer to the tour date, in case the said fixtures are not

available we will offer a suitable alternative similar standards.

• Above rates are estimated quotes and inclusive of the current service

charges and government taxes Any future changes in taxes / levies

will be charged additionally.

“Red Dot quotes are based upon the US$ exchange rate with the GBP £

and Euro at time of booking. The quote is confirmed when it is accepted

by the client at which point a Travel Voucher will be produced and

Booking Conditions will apply. During itinerary planning, wildly fluctuating

exchange rates may cause the quote to be adjusted up or down while

negotiations are taking place. We endeavor to keep such uncertainty to a

minimum.”

Page 6: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

HotelProfiles

Cinnamon Red, ColomboAccommodation Profile: Positioned in the heart of Colombo,

Cinnamon Red offers comfortable accommodation in a convenient

location, close to many shops and restaurants. Its central location

makes it an ideal base from which to explore Sri Lanka’s capital.

Cinnamon Red is approximately an hour from the airport.

Victoria Golf ChaletsAccommodation Profile: The Victoria Golf Chalets offer

exceptional value and are perfect for the golf enthusiast, who

wants to waste no time before getting on the first tee. The Victoria

Golf & Country Resort also offers a host of recreational activities

that even non-golfing travelling partners as well as children will

enjoy. All chalets have private verandahs with stunning views of

the Knuckles Mountain Range.

Calamander Unawatuna Beach ResortAccommodation Profile: Calamander Unawatuna Beach

(previously known as Unawatuna Beach Resort), is a popular

beach retreat fronting Unawatuna Bay on the Galle Coast. Galle’s

historic 17C Dutch Fort is a 15-minute drive away. The journey

from Colombo’s International Airport will take approcimately 2.5

hours via the Southern expressway.

Page 7: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Your Booking Contract and ATOL Protection (UKFlight Holidays ONLY)Your contract for all UK flight holidays is with Red Dot Tours Ltd,

Orchard House, Folly Lane, Bramham LS23 6RZ, West Yorks, UK,

also trading as SriLankaInStyle. (Company no: 4007363). All UK

air holidays and flights offered by Red Dot Tours Ltd and

SriLankaInStyle are ATOL protected by the Civil Aviation Authority.

ATOL no 5517. In the unlikely event of our insolvency, the CAA will

ensure that you are not stranded abroad and will refund any money

you have paid to us. More details of the benefits of ATOL

protection can be found at www.atol.org.uk and at the end of

these Booking Conditions in the section FINANCIAL

PROTECTION (UK ONLY).

Your Booking Contract (Except for UK FlightHolidays)For non-ATOL protected holidays, your contract is with Red Dot

Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall

Street, Colombo 02, also trading as SriLankaInStyle.

Acceptance of Booking ConditionsApplicable Booking Terms and Conditions for your booking are

those that were in force on the date shown on your Travel

Voucher. Booking Terms and Conditions may be subject to change

without warning at our own discretion. The latest Booking Terms

and Conditions are displayed on our websites. These booking

conditions are devised for the protection of all parties. Our UK flight

holidays trade under UK and EU laws. Red Dot Lanka Pvt Ltd

trades under Sri Lankan laws. "We" or "the company" in these

booking conditions refers to the company responsible for your

booking contract (see above). Any use of the RedDotTours.com or

SriLankaInStyle.com websites, or any written communication with

us, for the purposes of travel arrangements, confirms that you are

aged 18 or over.

Confirming Your Booking:In the case of all bookings, your booking will be confirmed by the

issue of a Travel Voucher. Payment of deposit confirms that you

have read and accept our booking conditions. If you fail to meet the

payment deadlines stated on the Travel Voucher, we reserve the

right to cancel your booking and will inform you of this. Bookings

should be paid either by: (i) On-line credit/debit card payment. (ii)

UK cheque, payable to Red Dot Tours Ltd, and sent to: Red Dot

Tours, Orchard House, Folly Lane, Bramham, LS23 6RZ, West

Yorkshire, UK. This includes SriLankaInStyle bookings. (iii) Bank

transfer: full details in our FAQs.

Page 8: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Payment Schedules:(i) Upon receipt of Travel Voucher: 30 per cent of cost.

(ii) Not less than 30 days before departure: 100 per cent of cost.

Notes:

(i) Payments are required within seven days, except where

circumstances

dictate that we request otherwise.

(ii) Suppliers may demand stricter payment terms on some

bookings. These

occasions will always be advised to you before booking and

stated on your

Travel Voucher. Individual cancellation terms will always be

stated.

(iii) Our prices include all applicable taxes.

(iv) The following convenience fees are applicable for payments

made by

credit cards and debit cards:

Holidays without UK flights:

A convenience fee of 1.5% is applicable for payments made by

credit cards

and debit cards.

Holidays including UK flights:

For payments made in Pounds Sterling (GBP £):

Payments made by debit card: 0%

Payments made by credit card: 1.5%

For payments made in all other currencies (other than Pounds

Sterling – GBP

£), a convenience fee of 1.5% is applicable for payments made

by credit

cards and debit cards.

(v) Customers must pay all bank charges in the case of a bank

transfer. Failure

to do so will invalidate your booking and will bring further

change to cover

bank charges.

(vi) There will be no additional postage fees, booking fees or other

hidden

charges. Exchange rates are based on live on-day rates at

time of booking

and are not subject to change.

(vii) Late payments, at our discretion, have an administrative

charge of $10

and risk cancellation.

Cancellation by Us:We are committed to high levels of professionalism to protect your

booking. But we reserve the right to cancel your booking in any

incidence of Force Majeure (see clause below). In this event we

will return all recoverable costs and, wherever possible, offer an

alternative booking of comparable type and quality for your

consideration. We cannot be held liable for any incidental

expenses that you may incur during arrangements for a booking

that is subsequently cancelled by us.

Page 9: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Cancellation by You:In event of cancellation, in whole or part, we voluntarily return all

recoverable costs, above and beyond the limits laid down in our

Booking Conditions.

In the case of cancelled tailor-made itineraries, we reserve the right

to levy additional admin costs of up to 8 per cent of total booking

cost when calculating recoverable costs.

We do not normally refund for early checkouts or no-shows.

Any individual wishing to cancel a booking must immediately notify

their sales consultant by email, quoting their ADFT number. The

cancellation is timed from 0900 on the next working day to enable

us to contact Suppliers. In the event of a group cancellation (by the

tour leader), we will hold each individual equally liable for

cancellation costs.

Total cancellation charges on your booking will not exceed these

maximum levels:

After payment of deposit: Up to 100 per cent of deposit.

Less than six weeks before departure: Up to 60 per cent of booking

cost.

Less than 30 days before departure: Up to 100 per cent of booking

cost.

You should check whether your travel insurance policy covers you

for refunds.

NOTE: We offer additional guarantees concerning refunds in the

clause on Terrorism and Personal Safety.

Terrorism and Personal Safety:Your personal safety is our prime concern. If the UK Foreign Office

(or in the case of non-UK travellers the appropriate government

body) officially advises -- after your booking has been made --

against travel to any country or region stated on your itinerary we

will guarantee the following refunds in the event of a cancellation

by you. This clause overrides other cancellation clauses:

Six weeks or more before travel: 100 cent of holiday cost.

Less than 30 days before departure: Minimum 90 per cent of

holiday cost.

During your holiday: All recoverable costs.

Itinerary Changes Made by Us:We are committed to high levels of professionalism to protect your

booking as it is shown on your Travel Voucher. Adjustments will

only be made in unavoidable or overriding circumstances. All

efforts would be made to ensure that these adjustments are in the

spirit of the original itinerary and would be discussed with you. If

exceptional circumstances (eg: overbooking of hotel) demand an

emergency change of accommodation while you are on holiday,

we will refund you appropriately if the replacement hotel is cheaper

and pay any additional transfer costs.

Itinerary Changes Requested by You:We aim to offer flexible itineraries. Once an itinerary is finalised,

requests for changes to a group or individual itinerary will always

be considered, but they may incur cancellation charges.

Page 10: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Information Provided by You:All information you provide should be true and accurate. We will

treat it confidentially and will not forward it to any third party. We do

not spam, supply mailing lists or use personal information in any

way other than to secure your booking. We have a strict anti-fraud

policy and take responsible steps to protect personal information

such as credit card details.

Information Provided by Us:We will use all reasonable endeavours to ensure that information

provided is free from errors and omissions and will correct any

errors or omissions once notified. We cannot, however, be held

responsible for misinformation that a reasonable person could not

have expected us to know. Our opinions are our own. Whilst we

rigorously strive for accuracy, these opinions are necessarily

subjective to some degree. Occasionally, temporary local

circumstances -- for example, emergency maintenance work,

power cuts or off-season closure – can make advertised facilities

unavailable. We do not take responsibility for consumer comments

made in interactive areas of the site, but we do reserve the right to

moderate them to comply with fair-mindedness and British and Sri

Lankan law.

Behaviour:We expect reasonable behaviour at all times. If, in the considered

opinion of our representatives or suppliers, your behaviour could

cause danger to yourself or others, damage or persistent offence

(including racism), you will be informed of the fact, and your

booking may be terminated without compensation. You may also

be held responsible for wilful damage.

Customer Care and Complaints Procedure: We are fully committed to high levels of customer care at all stages

of your holiday. This includes solving any problems at source to the

benefit and contentment of all parties. Any complaints must be

pursued as soon as possible with the supplier of the service (eg

hotel manager) and our customer care department. If matters are

not satisfactorily resolved, you must notify us within 24 hours, by

e-mail, in a further effort to rectify the situation amicably. We

provide you with appropriate contact numbers before travel and it

is your responsibility to keep them safely. We reserve the right to

refuse any liability or compensation if this arbitration procedure is

not strictly adhered to.

Flight Times and Other Essentials:Check your flight times on receipt of your tickets carefully. Minor

adjustments to flight times may be made by the airline after the

issue of our Travel Voucher. We do not accept responsibility for

these. You should also ensure that your travel documents,

passports, visas, driving licence, insurance details and moneys are

in order.

Page 11: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Force Majeure:We cannot accept responsibility for Force Majeure – defined in

these booking conditions as any specific event which we, as the

supplier of the services, could not reasonably have foreseen,

influenced or avoided. These include war, or threat of war, riots,

civil strife, terrorism, contamination, extreme or unusual weather

conditions, volcanic eruptions, industrial disputes, changes to

sports itineraries, natural and nuclear disasters, fire, flight

cancellations or rescheduling by airlines or any similar event

beyond our control.

Independent Travel:In the event of an itinerary only part-booked by the company, we

cannot be held responsible for the failure of any component of the

holiday for which we do not have direct responsibility. This includes

any difficulty in finding accommodation, or collecting train tickets

purchased by us, if customers choose to book accommodation-

only deals and arrange their own transport.

Insurance:Every holidaymaker must possess valid travel insurance, and

details of the policy must be stated before travel – unless we give

specific written exemption. Individuals must ensure that this travel

insurance offers acceptable cover for the type of holiday

undertaken. We reserve the right to refuse travel for all those

inadequately insured.

Innoculations:All tourists are strongly advised to check with their own medical

advisers at least a month before travel on recommended

inoculations, the need for malaria tablets, and to take other medical

advice where their own health record suggests it is necessary.

Nature of Overseas Travel:Delays, moments of discomfort and risk can naturally occur in all

travel in the tropics; insects in rooms are common. A booking with

us is an implicit acceptance of these facts. Clients are advised to

take sensible precautions at all time, and familiarise themselves

with up-to-date information from independent and reliable sources.

Negligence and Breach of Contract:We will only accept liability for incidents that arise as a direct result

of our proven negligence, or that of our suppliers, in respect of

arrangements forming part of your holiday itinerary, in cases where

all your holiday accommodation and transfers are arranged by us

for the entire extent of your stay. This applies to illness, injury and /

or death.

NOTE: WE DO NOT ACCEPT LIABILITY FOR THE

NEGLIGENCE OF OUR SUPPLIERS IN ACCOMMODATION-

ONLY BOOKINGS.

Page 12: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

Personal Loss, Injury and Illness (Unconnected with Arrangements Made by Us):Should you, or any member of your group, suffer loss (such as

baggage or valuables), serious illness, personal injury or death

during your holiday, we, or our stated representatives, will provide

sympathetic advice and guidance at our/their discretion. This must

be carried out in conjunction with your personal travel insurance

policy.

Price Guarantee:We guarantee that your holiday will not be subjected to

surcharges, except where our costs rise because of (i) flight levies

or (ii) changes in Government policy. We will not surcharge for

exchange-rate fluctuations.

Representatives:Support on your itinerary is provided in the first instance by your

chauffeur-guide if - as recommended - you have booked transport

with us. Further support is available from our dedicated customer

care staff in Colombo, or in Delhi in the case of India tours. We do

not provide holiday reps.

Shopping:We never, under any circumstances, recommends or guarantees

the value or the quality of any additional product not clearly

itemized on the Travel Voucher and which may be purchased

during an itinerary arranged in part or whole by the company, even

in the case where the product may have been discussed between

a client and an employee, chauffeur or representative of the

company. Determining the value of a product is entirely the client’s

responsibility. We have no duty to intervene in such circumstances.

Security Deposit (Villa Bookings Only):A security deposit may be required by some villas upon arrival and

paid directly to the villa supplier. The deposit will be used as

security for any damages and/or additional charges incurred during

your stay, as determined by the agent after reasonable advice.

This amount, subject to any deductions, will be returned following

your date of departure. We would advise you of this.

Cricket Tours (Playing And Watching):(i) Groups on a playing tour must designate a tour leader. The tour

leader shall organise the collection of payments in line with

booking conditions, provide a flights list and rooming list, and

consult on itinerary changes. We quote a total cost for the tour

based on details provided.

(ii) Travel insurance on a playing tour must cover the playing of

cricket matches.

(iii) Late withdrawals put playing cricket tours at risk of cancellation.

Tour groups are advised to take safeguards, - such as privately-

arranged deposits. We accept no responsibility for monies lodged

with tour group leaders for these purposes. In the event of a group

cancellation (by the tour leader), we will hold each individual

equally liable for cancellation costs. In the event of individual

cancellations, a refund will be provided based on Booking

Page 13: Sri Lanka Cricket Tour Proposal - Bryanston School - … group docs...Lanka Pvt Ltd, a Sri Lanka company based at 140A Vauxhall Street, Colombo 02, also trading as SriLankaInStyle

Booking conditions:Red Dot Tours Ltd

(iv) On playing tours arranged by us, all reasonable efforts will be

made at all stages of planning to ensure that designated matches

run smoothly, that conditions are acceptable and that opponents

are of a satisfactory and comparable standard. In the event of a

side cancelling a fixture, at whatever stage, all efforts will be made

to provide a suitable replacement. But we cannot be held

responsible for the postponement of matches due to inclement

weather, or the failure of opponents to raise a side.

Groundsmanship is an unpredictable art and the character of

pitches cannot be predicted with certainty. Cricket is an

unpredictable game, and a well-balanced contest cannot be

guaranteed.

(v) In the case of spectator tours, all arrangements of matches are

outside our control and we cannot be held responsible for changes

in itineraries, including cancellations. However, we will seek to be

responsive to all such instances, in line with our commitment on

Recoverable Costs (see Cancellation By Us above). Cricket tours

generally run during months of lightest rainfall, although it is an

unavoidable fact of cricket that rain-affected matches are possible

at any time of year.

Financial Protection (UK Flight Holidays Only)When you buy an ATOL protected flight or flight inclusive holiday

from us you will receive an ATOL Certificate. This lists what is

financially protected, where you can get information on what this

means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will

provide you with the services listed on the ATOL Certificate (or a

suitable alternative). In some cases, where neither we nor the

supplier are able to do so for reasons of insolvency, an alternative

ATOL holder may provide you with the services you have bought

or a suitable alternative (at no extra cost to you). You agree to

accept that in those circumstances the alternative ATOL holder will

perform those obligations and you agree to pay any money

outstanding to be paid by you under your contract to that

alternative ATOL holder. However, you also agree that in some

cases it will not be possible to appoint an alternative ATOL holder,

in which case you will be entitled to make a claim under the ATOL

scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are

unable to provide the services listed (or a suitable alternative,

through an alternative ATOL holder or otherwise) for reasons of

insolvency, the Trustees of the Air Travel Trust may make a

payment to (or confer a benefit on) you under the ATOL scheme.

You agree that in return for such a payment or benefit you assign

absolutely to those Trustees any claims which you have or may

have arising out of or relating to the non-provision of the services,

including any claim against us, the travel agent (or your credit card

issuer where applicable). You also agree that any such claims may

be re-assigned to another body, if that other body has paid sums

you have claimed under the ATOL scheme.