ssi dive pro newsletter eng 2010 - 02

22
No. 2/2010 Why SSI DIVE PROFESSIONAL PROGRAMS INSTRUCTOR UPGRADES PRODUCT NEWS ISO Certifacation

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SSI Dive Pro Newsletter 2010 02 - english

TRANSCRIPT

No. 2/2010

Why SSIDIVE PROFESSIONAL

PROGRAMS

INSTRUCTOR UPGRADES

PRODUCT NEWS

IISSOO CCeerrttiiffaaccaattiioonn

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Dive Professional Newsletter No. 2/2010

Editorial

Scuba Schools International (SSI),the premiere education andbusiness support companycontinues to grow with greatsuccess! We have received theGlobal ISO Certification and thequality label for our new DiveProfessional Programs is in placefor their release the beginning ofJuly.

Since 1970, SSI has been a leaderin professional diving education. Most people focus on gettinga "real job," however; there are many employmentopportunities in the scuba industry that fit this label. Diveretailers and resorts have immediate openings for qualifiedprofessionals domestically and around theworld. With SSI being one of the fastestgrowing training agencies in the world, thereare huge career opportunities that have beencreated.

The special cooperation with the retail group,LIDL has been a true success. Within the firstweek, more than 10,000 people registered forthe FREE Online Training. Within the next fewweeks, we should find out the number ofpeople who actually come into an SSI DiveCenter to complete their Open Water Divercertification.

In 2010, we have continued our push for further growth as well as aimed to improve allDiver and Dive Professional services. Therefore, we have hired Bettina Hanika in ourMarketing department. Bettina will beresponsible for the SSI Brand Image alongwith regular communication with you, the Dive Professionals.

Please enjoy reading the following newsletter.We hope you find the topics helpful.

Sincerely,

Guido Wätzig On Behalf of the Entire Team of the SSI European Service Center

Content

Editorial 3

Why SSI 4

Educational Programs 6

Product News 8

Instructor Upgrade Procedures 9

Order Form 12

ODiN News 13

SSI International Health Insurance 14

SSI receives global ISO Certification 16

Equivalence list 17

New Dive Centers 18

Dive Professional Rewards 20

Team SSIContact 21

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WhySSI

Have you thought about yourpartner in the area of dive traininglately? With our 40th anniversary,we would like to take this opportunityto share with you some of theaspects of SSI along with theservices we offer. You may be verywell aware of these or there mightbe one or two that you weren'taware until now…

SSI is an international trainingagency operating in the diveindustry since 1970. With over2,400 Dive Centers and DiveResorts in more than 110countries, educational materialstranslated in 25 languages and 40years of experience in diver andsnorkeler education, SSI is a signof quality. SSI is one of the fewtraining organizations worldwidewhich holds the Global ISO(International Standards Organization)Certificate. Five SSI Diver Programsand two Dive Professional Programsreceived the confirmation that theyfulfill the international qualitystandards (ISO Norm 24801-1 to-3for divers and ISO Norm 24802-1 to-2 for dive professionals). This iswhy the SSI Certification Cards cancarry the ISO quality label. Besidesplaying a leading role in the divingindustry, SSI is also a foundingmember of the Recreational ScubaTraining Council (RSTC). What thismeans to you is that SSI isrecognized anywhere you want totrain.

The SSI System is the mostflexible and adaptable educationsystem in the industry. The abilityto adapt training to local conditionsand students' needs while stayingwithin standards enables SSI DiveCenters and Dive Resorts to offerreal-world programs in order to trainsafe and competent divers. Thefoundation for flexibility is the 80/20rule. This rule means that only 80%

of the scope is provided by theteaching system while the remaining20% is based on the decision of theInstructor. With this flexibility, SSIDive Professionals are notsqueezed into an "over-standardized" teaching system andthey can enjoy the teachingexperience by integrating their ownexperiences. This feature benefitsthe individual development of thestudents and helps to train loyaldivers.

SSI offers the whole range ofdiving programs from Snorkelingand Freediving to kids' scuba andup to technical diving. Due to thisvariety and the flexibility of the

system, each Dive Center can offerunlimited program combinations tofulfill the needs of each individualcustomer. Students have the optionto learn the academics by homestudy and/or by FREE OnlineTraining. This allows the Instructorto spend more time in the water withthe students permitting them tobecome more confident andcomfortable.

SSI is the only training agencywhich offers FREE OnlineTraining for Snorkeling, TryScuba and Open Water Diver. SSIsees online training as a pureacquisition tool for new customersand not as an additional source of

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income to compete with DiveProfessionals and Dive Centers.Each Dive Professional can benefitby using this tool actively to aquirenew students. With the help of thisaquisition tool, interested people willhave the chance to find out forthemselves about diving in detailwithout the financial risk. The

benefits are obvious, more peoplewill choose SSI Programs becausethey were allowed to make aninformed decision prior to enrollingin a new sport.

SSI offers high-quality productswith built-in messaging regardingthe importance of owning theirown equipment and continuingon with additional training - TheSSI system sells by itself! Thiscreates need for the studentswithout them feeling like they arebeing sold by the dive center orinstructor. The use of the SSIEducation Materials in trainingincreases the sales of equipmentand continuing education withoutchanging anything else.* Therefore,the SSI Dive Professionals canfocus on what they really enjoy andwant to do, teach diving! *SeveralDive Centers and DiveProfessionals who have recentlycrossed over to SSI have stated thattheir equipment and training saleshave significantly increased incomparison to their former trainingagency.

SSI features the cooperation ofindividual Dive Professionalsteaching through an SSI DiveCenter or SSI Dive Resort. SSIproducts and certifications can onlybe purchased through an SSIAuthorized Dive Center or DiveResort. This cooperation guaranteesa positive first impression for thecustomers due to them experiencingdiving through a professionalbusiness location. DiveProfessionals also gain the benefitof having access to equipment,pools and training materialswhenever they need it. In addition,professional dive centers and diveresorts guarantee the best qualitycontrol, much better than a trainingagency could from a distance.

SSI offers the most innovativeOnline Service Portal of the industry to its members. SSI DiveCenters and Dive Professionalshave access anytime, anywhere

to the necessary information andupdated training materials without any additional cost. Withthe "SSI Online Services," theyreceive a FREE personal "CRMSystem" to strengthen theconnection with their customers. You should motivate your studentsand divers to sign up for the FREEOnline Services which keep theminvolved with diving even when theyare on land and ensures a long-termcustomer. In addition, ODiNrepresents one of the quickestcertification systems allowing DiveCenters/Dive Resorts to have theirown card printer if they so choose.This contributes to absolutecustomer satisfaction withimmediate presentation ofcertification cards or replacement oflost certification cards.

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SSI is the training agency whichstrives for individual service andis known as the "Business Support Company" of the divingindustry. Besides the SSIEducation Programs, SSI also offerstraining in the business aspects ofdiving. The SSI Representatives arespecially trained in strategic areas ofsupport for the SSI Dive Centers,Dive Resorts and their on-site staff.The SSI Representatives is only aphone call away. Along with you,they will help develop andimplement individual plans for thesuccess of your business.

SSI, Your Partner! Every singleDive Center, Dive Resort and DiveProfessional is very important to SSIand is thought of as a "true partner."Your suggestions are vital to thesuccess and growth of SSI. Pleasedon't ever hesitate to share a greatidea.

We thank you for your trust andloyalty and look forward to manysuccessful years to come workingtogether!

EDUCATIONAL PROGRAMS

SSI offers a wide variety of educational programs for different audiences andskill levels. Each has been designed to help in the development andretention of committed divers.

Try Scuba (pool/confined water) and Try Scuba Diving (open water)Introduction to Scuba Diving

Many consumers may have heard about scuba diving, butcan't decide if they want to get involved in the sport.

Offering SSI's Try Scuba program is a great way for themto experience the fun of diving. Once they have tried, itthey'll be hooked.

Scuba RangersYouth (8-10) Scuba Diving Program

Scuba Rangers is the diving industry's original kidsscuba program. It gets them involved in scuba divingand the excitement of underwater exploration.

Scuba Rangers is a complete teaching system that includesa full color manual and DVD.

Open Water DiverSSI's Level One Diving Program

People get into scuba diving for one reason - to have fun!The end goal is to make divers so comfortable, so skilled,that they can't wait to go diving!

The SSI Open Water Diver programincludes a full-color manual, DVDand supplement.SSI offers various options:1. Home Study - Students can starttheir scuba education from thecomfort of home.2. Online - Students can startlearning immediately for FREE andfrom anywhere they can get on theInternet. They complete the

academics at their own pace when it is convenient for them.3. Traditional - Students can receive their scuba education in severalclassroom sessions and meet new friends while doing it.

Continuing Education SSI's Advanced Level Diving Programs

Retaining customers is vital to your retail dive business. The SSI ContinuingEducation program is designed specifically to help you with this process.These programs have been created to give divers the necessary tools tobecome truly skilled in the areas of their interests. We can provide you withcourse materials for 14 different specialties: .

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Boat Diving, Deep Diving, Digital UnderwaterPhotography, Diver Stress & Rescue, Dry Suit

Diving, Enriched Air Nitrox, EquipmentTechniques, Navigation, Night & LimitedVisibility, Perfect Buoyancy, Search &Recovery, Shark Diving, Waves, Tides &Currents, Wreck Diving.

Each specialty includes messages aboutpurchasing and servicing equipment, aswell as continuing their journey witheducation and taking trips.

Emergency Training

Make Sure Students are Prepared for Unexpected EmergenciesIncrease customer comfort andconfidence with EmergencyTraining. These courses are toolsyou can use to make surestudents are prepared for anytype of situation they mayencounter.

The Emergency Trainingprograms are offered by DAN incooperation with SSI. All trainingprograms adhere to prevailing medical guidelines published by leadingmedical authorities and all content is based on published medicalinformation that meets current industry standards.

Available courses include: Basic Life Support & CPR, Oxygen Provider,Automated External Defibrillation, Advanced Oxygen Provider and HarmfulMarine Life Injuries.

SSI TechXR - Go Xtreme!

Whether you have a customer looking forthe excitement of deep reef diving

or the thrill of exploring wreckslocated well past 130 feet,

teaching SSI TechXR is a way toprovide the training and experience

necessary for them to complete everynew adventure with confidence.

Available programs include: AdvancedNitrox, Technical Foundations,

Decompression Procedures, NormoxicTrimix, and Advanced Decompression

Procedures.

Training material for both the student and instructor were developed byindustry professionals with years of technical experience.

Dive Professional Training

Keep the Dream Alive! Train SSIDive ProfessionalsQuality instruction is the keyingredient in all of SSI's EducationalPrograms. Your business is only asgood as the training you provide

customers.

Quality instruction comes fromquality instructors and productsmeeting the needs of each student.With the SSI Education System, theinstructor and the store have thetools to develop confident divers.

Available programs include: DiveGuide, Divemaster, Dive ControlSpecialist, Open Water Instructor,Advanced Open Water Instructor,Dive Control Specialist Instructorand Instructor Trainer.

BUSINESS SUPPORTPROGRAMS

SSI offers a wide variety of businesssupport programs. Each has beendesigned to help increase storerevenues.

Acquisition & Orientation ProgramEquipment Service ProgramCon-Ed Acquisition ProgramSSI Dive Trophy & Master DiverChallenge ProgramSSI TechXR ProgramDive Professional AcquisitionExperience & Recognition Program

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PRODUKTNEWS

New Diver Stress & Rescue ProgramAvailable Immediately

We have added an additionalsession to the Diver Stress &Rescue Program to allow morepractical application for theparticipants. The program nowconsists of 2 Academic Sessions,3 Pool Sessions and 3 OpenWater Sessions. The InstructorManual and the Cue-Cards havebeen revised and a set of PEGs(PowerPoint Presentation) hasbeen developed to supplementthe program.

New Dive Control Specialist Program Available Immediately

The new Dive Control SpecialistProgram is ready for release. Thisprogram will substitude thecurrent Dive Control SpecialistProgram as soon as Science ofDiving is available.

The materials include: DiveControl Specialist Manual, SkillDVD, Dive Control SpecialistInstructor Manual,Dive ControlSpecialist PEGs -P o w e r p o i n t

Präsentation

New Science of Diving Program Available: Quarter 3, 2010

This new non-diving specialtyprogram is the bridge betweenDive Guide and Divemaster. TheEnglish materials will beavailable during the 3rd Quarter,2010, while the German andother languages will follow withinthe 4th Quarter, 2010.

The materials include: Science ofDiving Manual, Science of DivingInstructor Manual and Science ofDiving PEGs (PowerPointPresentation).

New Dive Guide ProgramAvailable Immediately

This program is the entry point toa Dive Professional Career withSSI. The material includes:

Dive Guide Manual, Buddy TeamSlate, Dive Guide InstructorManual and Dive Guide PEGs(PowerPoint Presentation).

News Enriched Air Nitrox Program - Available: Quarter 4, 2010

The beginning of the fourth quarter, 2010 the new Enriched Air Nitrox program will beavailable in it's entirety. The program has been completely revised with an adjustmentintegrating both EAN 32 and EAN 40. All information has been brought up to date with more emphasis being madeon dive computers rather than dive tables. Therefore, making the program ideal for teaching in either traditionalprograms or in holiday regions.The student and instructor manuals have been revised and a new set of PEGs (PowerPoint Presentation) is availableto supplement the program.

New Specialty InstructorManuals - Available Immediately

All Specialty Instructor Manualshave been completely revised. Inaddition, a new set of PEGs(PowerPoint Presentation)is available to complementeach Specialty Program.

TRY SCUBA STANDARDS CHANGE - ANNOUNCEMENT

Try Scuba Standards(Pool / Confined Water)1. Instructor: An active Dive Control Specialist or higher may conduct theTry Scuba program in the pool without direct supervision.

Change: Divemaster changed to Dive Control SpecialistEffective: Immediately

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INSTRUCTOR UPGRADE PROCEDURES

Implementation of the New Dive Professional Programs starting July 15, 2010

The new dive professional programs - Dive Guide, Divemaster and DiveControl Specialist are now certifiable within ODiN as of June 15, 2010.Existing Dive Professionals will need to update/upgrade in order to achievenew training qualifications.

Advanced Open Water Instructor UpgradeThe Advanced Open Water Instructor will be able to upgrade to teach DiveGuides by either going online or attending the first day of a Dive ControlSpecialist Instructor (DCSI) Update with an Instructor Trainer. The AdvancedOpen Water Instructor will need to purchase an Upgrade Kit at the SSIService Center to do the online update or from the Instructor Trainer whenjoining a DCSI update program.

Upgrade Duration: 1 Day with an Active Instructor Trainer or the onlineupdate.

Upgrade Agenda: Explanation of the new Dive Guide Program, EvaluationCriteria and Training Standards.

Upgrade Package: Advanced Open Water Instructor Price € 89.- without VAT

Dive Guide Student Manual Dive Guide Instructor Manual Dive Guide PEGs Science of Diving Student Manual* Science of Diving

Instructor Manual* Science of Diving PEGs*

(*Science of Diving is a non-diving specialty only and doesnot need a particular upgrade.Materials will be delivered in the4th Quarter, 2010)

Upgrade Procedures: The Advanced Open WaterInstructor who chooses toupgrade online buys thematerial directly from the SSIService Center. The upgradewill be completed through anOnline Training Tool whichcan be accessed through acode that will be within thematerials. After the onlineexam is successfully passed,the system will issue the

credentials automatically. Once thecredentials are issued, the newprogram can then be taughtimmediately.

The Advanced Open WaterInstructor who chooses to upgradewith an Instructor Trainer during aDCSI Update buys the materialdirectly from the Instructor Trainer.After the successful completion ofthe update program, the InstructorTrainer will handout proof of theupgrade. This document needs to besent along with the code card to theSSI Service Center which will thenissue the credentials. Once thecredentials are issued, the newprogram can then be taughtimmediately.

Consequence of Not Upgrading:

Current Advanced Open WaterInstructors who do not wish toupdate will not receive the instructorratings for teaching Science ofDiving or Dive Guide.

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Dive Control Specialist Instructor UpgradeThe Dive Control Specialist Instructor may attend an upgrade program withan active Instructor Trainer. Due to the Dive Control Specialist InstructorTraining in Europe, Middle East and Africa, for those DCSI Candidates whoattend an entire Instructor Training Course, the upgrade program with anInstructor Trainer is optional.

The Dive Control Specialist Instructor will need to purchase an Upgrade Kitfrom the Instructor Trainer prior to attending the upgrade program.

For the Upgrade the Dive Control Specialist Instructor must purchaseUpgrade Kit at the SSI Service Center or directly from the Instructor Trainer,if he/she attends an Upgrade Program.

Upgrade Duration: 2 Days with on Active Instructor Trainer, if not attendingthe DCSI Training in Europe, Middle East or Africa.

Upgrade Agenda: Explanation of the new Dive Guide and Dive ControlSpecialist Programs, Evaluation Criteria, Training Standards as well asEvaluation Workshops for Academics, In-Water Decision Making andTeaching System for the Dive Control Specialist Instructor.

Upgrade Package: Dive Control Specialist Instructor Price € 149.- without VAT Dive Guide Student Manual Dive Guide Instructor Manual Dive Guide PEGs Science of Diving Student Manual* Science of Diving Instructor Manual* Science of Diving PEGs* Dive Control Specialist Student Manual Dive Control Specialist Student Instructor Manual Dive Control Specialist Student PEGs

(*Science of Diving is a non-divingspecialty only and does not need aparticular upgrade. Materials will bedelivered in the 4th Quarter, 2010)

Upgrade Procedures: Within Europe, Middle East andAfrica: The Dive Control SpecialistInstructor who chooses to upgradebuys the material directly from the SSIService Center. The upgrade will becompleted through an Online TrainingTool which can be accessed througha code that will be within thematerials. After the online exam issuccessfully passed, the system willissue the credentials automatically.Once the credentials are issued, thenew program can then be taughtimmediately.

Outside Europe, Middle East andAfrica: The Dive Control SpecialistInstructor who chooses to upgradewith an Instructor Trainer buys thematerial directly from the Trainer. Afterthe successful completion of theupdate program, the Instructor Trainerwill handout proof of the upgrade.This document needs to be sentalong with the code card to the SSIService Center which will then issuethe credentials. Once the credentials

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are issued, the new program can thenbe taught immediately.Consequence of not upgrading: Current Dive Control SpecialistInstructors who do not wish toupdate, will keep their ratings, butwill only receive the qualifications forteaching Science of Diving and DiveGuide, NOT the new Dive ControlSpecialist program.

Instructor Trainer UpgradeInstructor Trainers will not need toorder an upgrade kit as it will beshipped automatically to each ofthem.

Upgrade Procedures: Instructor Trainers will need toupgrade online before they areentitled to offer Upgrade Programsfor Advanced Open WaterInstructors and Dive ControlSpecialist Instructors. They maypurchase the required materialdirectly from the SSI Service Center.The upgrade will be completedthrough an Online Training Toolwhich can be accessed through acode that will be within the materials.After the online exam is successfullypassed, the system will issue thecredentials automatically. Once thecredentials are issued, the newprograms can be taughtimmediately.Instructor Trainers and InstructorCertifiers will have to attend amandatory update in 2011 in order to

qualify to teach the new InstructorTraining Course. We will providefurther information in an upcomingNewsletter.Consequence of not upgrading: Instructor Trainers who choose notto update will keep their ratings, butwill not have the ability to offerUpgrade Programs for theAdvanced Open Water Instructorsand Dive Control SpecialistInstructors.

IMPORTANT NOTICE:Science of Diving will be ready forshipping in July, 2010. In order toensure a smooth transition, we willbe shipping the previous DiveControl Specialist Kits until theScience of Diving is available toship. As soon as the Science ofDiving Materials are available, thenwe will start shipping out the newDive Control Specialist Materials.

All Dive Control Specialist Programswhich were started with the previousmaterials need to be completed by31 December, 2010. All upgrades forInstructors also need to becompleted by 31 December, 2010as the ODiN system has to bereprogramed to reflect the changes.

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Order Form Instructor UpgradesSSI GmbH · Johann-Höllfritsch-Str. 43 · D-90530 Wendelstein · eMail: [email protected] · Fax: +49 (0)9129 90993850

PERSONAL INFORMATIONEN

INSTRUCTOR UPGRADE KITS

PAYMENT METHOD

INSTRUCTOR CONFIRMATION

ORDER

Name:

Steet:

Postal Code:

eMail:

Instructor No.:

Country:

Language of materials:

Credit card number:

Signature of cardholder:

Expiry:

Date:

Advanced Open Water Instructor - € 89.- without VATincludes: Dive Guide Student Manual, Dive Guide Instructor Manual, Dive Guide PEGs, Science of Diving Student Manual*, Science of Diving 1nstructor Manual*, Science of Diving PEGs*

Dive Control Specialist Instructor - € 149.- without VATincludes: Dive Guide Student Manual, Dive Guide 1nstructor Manual, Dive Guide PEGs, Science of Diving Student Manual*, Science of Diving 1nstructor Manual*, Science of Diving PEGs*, Dive Control Specialist Student Manual, Dive Control Specialist Student Instructor Manual, Dive Control Specialist Student PEGs

Diver Stress & Rescue € 29.- without VATincludes: Diver Stress & Rescue Instructor Manual, Diver Stress & Rescue Cue-Cards, Diver Stress & Rescue PEGs

YES - I have assisted an active Instructor Trainer with an Instructor Training Course during or following myDive Control Specialist Instructor Training.

Signature:

NO - I have NOT assisted an active Instructor Trainer with an Instructor Training Course during or followingmy Dive Control Specialist Instructor Training.

I certify with my signature, the correctness of the order. I engage in Payment on invoice to be paid immediately uponreceipt of the goods or authorize the total amount of my SSI GmbH Credit Card (if filled to charge).

Name Signature Date

Account Master Card Visa Card PayPal

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Odin News & Facebook Info

We have embedded a convenient and effective new feature to thewww.diveSSI.com web page in preparation of our global Social NetworkProject. The "Wibiya Toolbar" is a multi-purpose tool which appears at thebottom of the web page and provides many options to visitors. Here is a briefexplanation of the functions from left to right:

Search the SSI Site for specific information. Use Google to search the World Wide Web for specific information. Translate the actual page to more than 30 languages instantly. Display how many people are on the SSI Site, from which pages and

where they come from. Notes of the administrator to the users. Join the global SSI Facebook Fan Page: diveSSI - The Ultimate Dive

Experience (SSI-Scuba-Schools International). Tell all your friends, postyour actual news from all over the world whenever you want and let usshare this resource to make it a true success!

Use Twitter as your electronic "SMS." Get your customers to join the SSITweet, "@diveSSI" and share your news via Twitter.

Take a look at our You Tube Video Gallery! We will feed the SSI You TubeGallery with various videos within the next few weeks. Motion Pictures arewhat keep our people excited about the sport of diving! We will invite allof our members to contribute to this gallery in our next newsletter.

Stay connected with everybody who is currently online by using theintegrated Chat. You can select to use Tinychat, Twitter or Facebook andstay connected while being on the SSI Site.

Use the Share Button to recommend this page to friends or within socialnetworks.

The goal is to keep our visitors; therefore they can do many things directlythrough our site without leaving it. In addition, this feature will help diversstay connected and up to date.

Please use this news and distribute itto all your students, Dive Centers,Dive Resorts and Dive Professionalsin your region. The more people whoknow about it and begin to use it, themore we can have a presence in allthe social networks!

You have pictures, video, or generallyinteresting stories about SSI and diving?Then ask the then "SSI-World 'available:Invite your content on Facebook in ourgroup

(http://www.facebook.com/pages/diveSSI-The-Ultimate-Dive-Experience-SSI-Scuba-Schools-International/105789892797011).

You have training videos and are ofthe opinion that we should present to ourYoutube channel and / or diveSSI.com?Happy!

Send us an email to add [email protected] and paste a linkwhere we can view the material ordownload. Or send an appropriate CD /DVD Your SSI Service Center.

Please make it, that there shall be,where only Royalty material!

SSI International Health Insurance

• Semi-private room• Decompression treatment• Routinematernity• Medical repatriation• Nowaitingperiods apply andpre-existing

conditions are covered

• Simple applicationprocesswithoutmedicalunderwriting or requirement for a health check

• Dependants canbe added andnewborn infantsare accepted for cover frombirth

• Premiumpayment by credit card (MasterCardor Visa)

Core Plan Club Club

Maximum plan benefit € €1,125,000 €1,125,000

In-patient benefits

Hospital accommodation¹ Semi-private room Semi-private room

Prescription drugs and materials¹ Full refund Full refund(in-patient and day-care treatment only)

Surgical fees, including anaesthesia and theatre charges¹ Full refund Full refund

Physician and therapist fees¹ Full refund Full refund(in-patient and day-care treatment only)

Surgical appliances and prostheses¹ Full refund Full refund

Diagnostic tests¹ Full refund Full refund(in-patient and day-care treatment only)

Organ transplant¹ Full refund Full refund

Psychiatry and psychotherapy¹ €10,600 €10,600(in-patient and day-care treatment only)

Emergency in-patient dental treatment Full refund Full refund

Other benefits

Day-care treatment² Full refund Full refund

Out-patient surgery² Full refund Full refund

Local ambulance Full refund Full refund

Emergency treatment outside area of cover Full refund, Full refund,(for trips up to a maximum period of six weeks) max. 42 days max. 42 days

Repatriation of mortal remains² €10,000 €10,000

CT scans Full refund Full refund(in-patient and out-patient treatment)

MRI, PET and CT-PET scans² Full refund Full refund(in-patient and out-patient treatment)

Oncology² Full refund Full refund(in-patient and out-patient treatment)

Routine maternity² Full refund Full refund(in-patient and out-patient treatment)

Complications of pregnancy and childbirth² Full refund Full refund

Emergency out-patient treatment €750 €750(where these benefit amounts are reached, any additional costs may be reimbursed within the terms of anyseparate Out-patient Plan)

Emergency out-patient dental treatment €750 €750(where these benefit amounts are reached, any additional costs may be reimbursed within the terms of anyseparate Dental Plan)

Top Basis

Extract of the Table of Benefits

International private health insurance for SSI members

Two different plans are available for SSI members

Top: Full cover (in-patient, out-patient, dental, repatriation)Basis: Standard cover (in-patient and repatriation)

Allianz Worldwide Care Limited, part of the Allianz Group, is registered in Ireland and regulated by the Irish Financial Services Regulatory Authority. Registered office 18BBeckett Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland. Registered no.: 310852

DOC-

FL-S

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For a detailed Table of Benefits, please contactRoger Pauli of Mesterheide Unternehmensgruppe GmbHEmail: [email protected]: + 49 621 1271411

Allianz Worldwide Care Helpline: + 353 1 630 [email protected]

Top Basis

Out-patient Plan Bronze -

Maximum plan benefit €4,500

Medical practitioner fees and prescription drugs €1,000*

Specialist fees Full refund Emergency out-patient

Vaccinations Full refund treatment covered up to

Chiropractic treatment, osteopathy, homeopathy, Chinese herbal medicine and acupuncture €1,125 €750 under the Core Plan(max. 12 sessions per condition for chiropractic treatment and max. 12 sessions per condition for osteopathictreatment, subject to the benefit limit)

Prescribed physiotherapy, speech therapy, oculomotor therapy and occupational therapy² €1,125

* This benefit amount is payable in addition to the maximum plan benefit amount.

Dental Plan Dental 1 -

Maximum plan benefit No limit

Dental treatment 100% refund Emergency out-patient dental

Dental surgery 100% refund treatment covered up to

Periodontics 80% refund €750 under the Core Plan

Orthodontic treatment and dental prostheses 65% refund,up to €5,000

Repatriation Plan

Medical Repatriation² Full refund Full refund

• Fully completed Claim Forms areprocessed within 48 hours (unique in themarket)

• Multilingual 24/7 Helpline

• Direct settlement with medical providersworldwide

• Choice of doctors and medical providersworldwide

• Multilingual documents, website andOnline Services

• Convenient and environmentally friendlypaperless scheme administrationfacilitated by Online Services

Plan Africa only Worldwide excl. USA* Worldwide incl. USA

Top €170 €197 €426

Basis €73 €84 €179

* Cover for emergency treatment in the USA during trips of a maximum period of 42 days

Monthly premium per insured person:

Benefits which are indicated by either a 1 or a 2 require pre-approval through submission of a Treatment Guarantee Form.

16 |

SSI Receives GlobalISO Certification

Scuba Schools International (SSI)the premier education and businesssupport company receives theprestigious ISO (InternationalStandards Organization) certificationworldwide.

As of June 1, 2010, Scuba SchoolsInternational is one of the fewtraining agencies which holds theGlobal ISO Certification. Seven SSIPrograms, five for divers and two forinstructors, received theconfirmation that they fully met theinternational quality standards (ISO11121 for Try Scuba Diving, ISO24801-1 to -3 for Scuba Diver toDive Guide, ISO 11107 for EnrichedAir Nitrox and 24802-1 and -2 forDive Control Specialist and OpenWater Instructor.) Due to this, theSSI Certification Cards will carry theISO quality label for the appropriateratings.

"It used to be that a domesticstandards organization was enough.Today, SSI does business in 110countries and can no longer rely onjust a national standard. SSI holdsthe esteemed ISO certification inEurope and for consistency andcontinued growth, it only madesense to get the worldwidecertification," stated Doug McNeese,President and CEO.

McNeese continued, "Even ournewest programs have beenapproved by ISO - Dive Guide, DiveControl Specialist and Enriched AirNitrox. We are proud to be part of anorganization that holds companiesaccountable for the safety andquality of their products, programsand training. We are excited to addthe prominent ISO brand to the list ofSSI's achievements for the last 40years.“

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Equivalence list

ISO NORM SSI PADI CMAS* NAUI* SDI / TDI*

ENTRY LEVELDIVER LEVEL 1 -

ISO 24801-1

SCUBADIVER

SCUBADIVER

BASICDIVER

AUTONOMOUSDIVER LEVEL 2 -

ISO 24801-2

OPEN WATERDIVER

OPEN WATERDIVER

CMAS*DIVER

SCUBADVER

OPEN WATERSCUBA DVER

ADVANCEDADVENTURER

ADVANCED OPENWATER DIVER

ADVANCEDSCUBA DIVER

ADVANCEDSCUBA DIVER

SPECIALTY DIVER

ADVANCED OPENWATER DIVER

CMAS**DIVER

ADVANCEDDIVER

DIVER STRESS &RESCUE

RESCUE DIVER DIVE SAFETY &RESCUE

RESCUEDIVER

MASTERDIVER

MASTER SCUBADIVER

MASTER SCUBADIVER

MASTER SCUBADIVER

DIVE LEADERLEVEL 3 - ISO

24801-3

DIVEGUIDE

DIVEMASTER CMAS***DIVER

DIVEMASTER DIVEMASTER

DIVEMASTER CMAS****DIVER

ISO NORM SSI PADI CMAS* NAUI* SDI / TDI*

SCUBAINSTRUCTORLEVEL 1 - ISO

24802-1

DIVE CONTROLSPECIALIST

ASSISTANTINSTRUCTOR

ASSISTANTINSTRUCTOR

ASSISTANTINSTRUCTOR

ASSISTANTINSTRUCTOR

SCUBAINSTRUCTORLEVEL 2 - ISO

24802-2

OPEN WATERINSTRUCTOR

OPEN WATERSCUBA

INSTRUCTOR

CMASMONITEUR*

SCUBAINSTRUCTOR

SDIINSTRUCTOR

ADVANCEDINSTRUCTOR

MASTER SCUBADIVER TRAINER

CMASMONITEUR**

DIVECONINSTRUCTOR

IDC STAFFINSTRUCTOR

MASTERINSTRUCTOR

MASTERINSTRUCTOR

INSTRUCTORTRAINER

COURSEDIRECTOR

CMASMONITEUR***

INSTRUCTORTRAINER

INSTRUCTORTRAINER

INSTRUCTORCERTIFIER

PADIEXAMINER

CMASMONITEUR****

COURSEDIRECTOR

DIVER LEVEL

DIVE PROFESSIONAL LEVEL

* The CMAS Federation, NAUI and SDI/TDI do not hold a Global ISO Certification

* The CMAS Federation, NAUI and SDI/TDI do not hold a Global ISO Certification

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New Dive Centers

ARUBADIVEVERSITY ARUBAALGERIAABYSS DIVINGARGENTINABUCEO YAMANAAUSTRALIAACTION DIVERSBLUE TANG AQUATICSCHARLESTOWN DIVING ACADEMYFATHOM DIVINGGEMPEARL PTY LTDSEAWALKER @ GREEN ISLANDTHE GREAT ESCAPE CHARTERCOMPANYTRUE BLUE SAILINGULLADULLA DIVE AND ADVENTUREAUSTRIAFUNDIVER E. U.TAUCHSCHULE FUERSTENFELDTAUCHZENTRUM WIENBELGIUMDIVING BY DREAM HOLIDAYSNEMO 33 - THE WORLD S DEEPESTDIVING POOL !SCUBA RANGERS MAASTRICHTTIME TO DIVEBULGARIABLACK SEA SCUBASREDETZBAHAMASBLACKBEARDS CRUISESBRAZILBUZIOS NAUTICCASAMARPAULINHO DIVE & ADVENTURESOTTO MARECANADACANDIVE SCUBA SCHOOL & SUPPLYNORTHERN DIVE ADVENTURESTHE DIVE ACADEMY INCCAYMAN ISLANDSDIVERS WORLD LTDCROATIADIVE BOZAVAVATROGASNA ZAJEDNICA PGZ

CYPRUSMAREZCO DIVING SCHOOL LTDZENOBIA DIVING CENTERCZECH REPUBLICSECRET OF THE SEAGERMANYGERMANYAIDA TAUCHBASISACTION SPORT KEMPTEN ACTION SPORT NÜRNBERGACTION-SPORT AM GROßEN STERNAIDA TAUCHBASIS AIDA CRUISESARTIS E.K.DIE TAUCHERDIVE DELTA TAUCHSPORTDIVE INN OLCHINGDIVESHOP-MAGDEBURG GMBHDIVEXPERTHAPPY DIVEIDDIVE-CENTER HUERTHSEAHORSESEEDIVER TAUCHSPORT GMBHTAUCHBASIS GREIFSWALDTAUCHSPORTCENTER WASSERMANNTAUCHZENTRUM AM HAFENDENMARKAPIRONNAUTIC FRITID APSDOMINICAN REPUBLICNEPTUNO DIVE DIVEADVENTUREEGYPTAQUARIUS WATER SPORTSSEASOUL DIVING CENTER L.T.D.FRANCEATELIER DE LA MERBLEU EVASIONH2O PASSIONMADE IN BLUEQUIBERON PLONGÉEGREECEPOSEIDON DIVING ACADEMYHUNGARYART OF DIVINGDIVETIBOR DIVING CENTERUD SECTOR

INDONESIAPT. WAIGEO DIVE CENTERCV . TRITON DIVERSDRAGONET DIVERSEVID DIVEMEGA DIVEPT. ANYWAY INDAHPT. AQUADDICTION DIVEPT. KUNCI LAUTAN UTAMAPT. OCEAN SUNPT. PRANAFIRA NUSANTARAVILLA MARKISA DIVE RESORTINDIADIVE RIGHT INIRELANDKAYAK CORK HARBOUR SNORKELCLUBISRAELAQUA-SPORTDOLPHININDIGOSHUNITITALYALLDIVE REI DIVING SERVICEARGONAUTA DIVING CENTERASD EUDOKIA DIVING CLUBASD MAREMMASUBASSOCIAZIONE PROTEZIONE CIVILEGRADOBAIA SUB AQUABLUBROTHERS A.S.D.DELFINO SUBEMPORIO DIVING PROJECTFERRARIGRUPPO SUBACQUEO CRALFINCANTIERI MUGGIANO (SP)MALDIBLUNUCLEO SOMMOZZATORI SANTAMARINELLA ONLUSOYSTER SUB DIVING CENTERPESCIOLINO TECHSCUBA CRUISESEASCHOOL ASDJORDANSINAI DIVERS DIVING CENTER

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Quarter 3, 2009 & Quarter 1, 2010JAPANCLUB DO KUSHIMOTODIVE RESORT BONZADIVE RESORT UMIKAZEDIVING HOUSE AIRDOMEM.S.KAMUIMARINE STAR RAYSOUTDOOR SPORTS TRYSEPTEM OCEANTDC?MIYAKEJIMAWITH KITAKYUSHUKENYASALAMA MARINE SAFARISREPUBLIC OF KOREADIVE GIANTGREEN DIVER CENTERHALCYON KOREAJEJU COLLEGE OF TECHNOLOGYKIDS SEA CAMPKYOAM DIVING RESORTKYUNGDONG UNIVERSITYLEISURE CLUB BRANCHN SCUBANEPTUNE DIVING SHOPSCUBA SCHOOLTHOMAS AQUA STATIONW-STATEWOLPO C LEISURE SCUBA DIVINGRESORTYUWMCKUWAITDIVERS DEN SCUBA CENTERFEDERATED STATES OF MICRONESIAYAP DIVERSMONACOMY CONSTELLATIONMEXICOBLUE MAGIC SCUBARODRIGUEZ DIVERSMALTAATLANTIS DIVING CENTREDIVE SYSTEMS MALTADIVEMEDEXTRA DIVERS GOZOGOZO AQUASPORTSOCTOPUS GARDEN DIVING CENTRE

MOZAMBIQUESCUBA GALAXYMALAYSIASURVIVAL FACTORY SDN. BHD.NETHERLANDSGO DIVEXPERIENCEGO DIVEXPERIENCE EMMENPELIDIVENEW ZEALANDAQUACULTURE DIVE TRAINING NZAQUATECH NZHELIX TRAINING LTDPHILIPPINESAQUAGARDEN BEACH RESORTMONTE CARLO RESORTMOS DIVE CLUB & RESORTPOLANDCENTRUM NURKOWE AQUANTICACENTRUM NURKOWE DIVINGTECHCENTRUM NURKOWE SCUBADIVEREASYDIVERSX-DIVE CENTRUM NURKOWE S.C.ROMANIAMASTER ADVANTURE TEAMRUSSIAN FEDERATIONART-EXTREME CLUBDIVE GLOBUSGLOBAL DIVINGSINGAPOREDISCOVERY EXPLORATION PTE LTDDIVE BUDDIES PTE LTDT3 TEK DIVING SERVICES &EXPLORER PTE LTDSLOVENIAAQUANAUTSOUTH AFRICAAQUAVENTURES SCUBA ACADEMYEAST RAND SCUBAGUINJATA RESORTSPAINABYSS-DIVINGCENTRO BUCEO BAGUASWITZERLANDLOCAL DIVING CENTERTAUCHSCHULE SÄULIAMT

THAILANDBIG BLUE TECHDIVE DOWN PHUKETJONATHAN CRUISERKHAO LAK SCUBA ADVENTURESKHAO LAK TRIPSCANDINAVIAN SCUUBA DOOSIAM ADVENTURE TOURSTURKEYABYSS DIVING CLUBAMFIBI DALIS MERKEZIDIVEKOLIK DIVE CENTEROCEAN DIVERSSAROS DIVINGWEEKEND DIVERSTAIWANSHELLBACKDIVERUNITED KINGDOMDIVING MATRIXINDEPTH DIVING UK LIMITEDM\'NM\'SWRAYSBURY DIVE CENTREUNITED STATESADVENTURE SPORTSALBUQUERQUE POLICEDEPARTMENTAQUA PROS SWIM SCHOOLAQUA VISIONS SCUBA LTD.BLOOMSBURG SCUBA LLCCAPT. NEMO\'S DIVE SHOPDIVERS DESTINATIONMARIN BAMBOO REEFSCUBA TIGERSCUBASETTHE HOMESTEAD CRATER, INCVORTEX DIVING CENTER, LLCVENEZUELANO LIMITS DIVE CENTER

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Dive ProfessionalRewards

GOLD 500 INSTRUCTORYAMIT ADLERHELEN ARTALAMAURY ARVELOCATHERINE BARRIEALBERTO BELARDOPATRICK BELTONRUSTY BERRYMAXENCE BLANDELROBERT BOGANSTEVE BOWLESDOUG BOYNETIM BRIDGHAMMICHAEL BROERTHOMAS BRüDGAMCLAUDIO BUCCOLAROBERTO BUIOCCHIMICHAEL CAHIRDAN CAMPBELLFRANK CAMPBELLKEITH CHRISTENSENJEFFREY DAVISRODRIGO DE CARVALHOFIGUEIREDOMARC DIJCKSSIMON DOUGHTYMICHAEL DRUCEDARIN DUFFINRAYMOND EDWARDSOLEGS EIDUKSRANDY EVANSTORSTEN EWERSXARENI FAVELA LORSCHRED FISHERLI-OR FITOUSILUCIANO FORTIEDDIE FRANCISNEIL FRANCISANTHONY GRAHAMSHARON GRANTKEITH GRUBBSGORKA GUTIERREZ LAYUNOVOLKER HAERTGECHRIS HASLAMWAYNE HASSONTERESA HATTAWAYMYRON HAYNESMATTHIAS HOFFMANNGEUN-HYUK HONGKURT HUBERMICHAEL HUHNYOON-SIK JOUNJUN-SANG JUNGHEINZ JüSTRICH

HARALD KALTENBRUNNERCEM KARABAYLAURENCE KAYNEJUNG-CHUL KIMWON-KOOK KIMPIETER KOPMARCIN KOWALSKIALEXEY KULTYGINHENRY BUD KUNZOH-JOON KWONXAVIER LE VAGUERESSEDON LEEHWA-HYANG LEEJAMES WADE LLOYDFREDERIC LOREAUBILL MARDENCUMHUR MARSANBRYON MARSHALLSCOTT MCCRORYKENNETH MCMURRAYMICHAEL MEIERANJA MIERSWAANDREW MOBLOMATTHEW MULDORFTHOMAS MUSCATELLOLAWRENCE NEWMANMARY ANN NEWMANTERENCE NGMARTIN NOCHETTOJASON OHFLAVIO OLMEDAZAKARIA MOHAMED OMARLUIS PABONJAE-SUK PARKRONNY PASCHKECHAD PATTERSONPETER PERRYALASTER PITTBOB POLASEK JRALEXANDER PROZOROVVITALIY PUZIRYOVJEFFERY ROOKVICTORIA RUIZCHE-CHEONG RYEWMOHAMED SALEHSUSI SAMPLECHRISTOPHER SAVERINOROLF SCHöNSIGALA SHOHAMSTEVE SPIVEYANDRAS STEFANTHOMAS STEINMETZBEN STEVENSAL STEWART

MARK STITZERKIRK STOLZENBURGMATHIAS STUHRALESSANDRO TALAMONAEDWIN TIEDEMANNKAY TIMMANDREAS TRAEGNERJOSEPH TYLERTHEUNIS VENTERLUISA VEROPALUMBOKIM VOLZDAVID WAITEGLEN WILSONMICHAEL WINTERSKRZYSZTOF WNOROWSKISTEPHEN WOERNERKATARZYNA ZAWADZKA

PLATINUM 1000 INSTRUCTORJOSUALDO MOURADIETER AIGNERWALTER AMIDONHOLGER BATHERANDY BOTTERIBRUCE CORNWALLNEIL FARMERPETER FREEMANSIMON GARRITYNORBERT GEHARTMARTIN HALLWAYNE HASSONRüDIGER HUPFERANDREW JAMESPERTTU KIVINENPAUL LESLIEDARYL LOLLERCRAIG MAINPRIZESTEFANO MASELLISTEVE MCCOURTADRIANUS MORETJEONG-SEON OHCLAUDIA PASTORINOERIC PETERSONSUSI SAMPLEDENIS SHEREMETOVHERBERT SIEPENKöTTERMCGREGOR SIMJIM SIMONSEDDY SLADEMATEE SRISAWATMIGUEL TRIVINO MANTILLADRAZEN VALERIJEVTHEUNIS VENTER

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SSI team - Contacts

SSI REPRESENTATIVES

Michael HauptsDeutschland [email protected]: +49-(0)162-1080091

Fred SchneidewindDeutschland [email protected]: +49-(0)162-1080092

Ronny KainÖsterreich und [email protected]: +49-(0)162-1080093

ORDERS

Bettina [email protected].: +49-(0)9129-909938-25

Lisa [email protected].: +49-(0)9129-909938-21

MEMBER SERVICE

Stephan [email protected].: +49-(0)9129-909938-26

Nicole [email protected].: +49-(0)9129-909938-28

LOGISTICS

Manuela LehnerLagerlogistik & C-Card [email protected].: +49-(0)9129-909938-23

ACCOUNTING

Barbara Kö[email protected].: +49-(0)9129-909938-24

Natalie Wä[email protected].: +49-(0)9129-909938-30

MARKETING

Sandra [email protected].: +49-(0)9129-909938-29

Bettina [email protected].: +49-(0)9129-909938-27

MANAGEMENT

Robert Stoß[email protected]

Guido Wä[email protected]

Area Manager AustriaRonny [email protected]+49 (0)162 10 800 93

Area Office SwitzerlandJudith [email protected]+41 (0)7193 15 115

Area Office UK & IrelandGyorgy [email protected]+44 (0)753 570 48 46

Area Office FranceMarc-Antoine [email protected]+33 (0)4 91 17 60 25Area Office BeneluxEdwin [email protected]+31 (0)26 44 555 87Area Office NordicOle [email protected]: +45 (0)36 89 41 00

Area Office PolandJurek [email protected]+31 (0)26 44 55 587Area Office HungaryAttila [email protected]+36 (0)128 30 191Area Office RussiaDenis [email protected]+7 (0)495 643 18 52Area Office EgyptRegina [email protected]+20 (0)65 355 35 61Area Office Adriatic GroupDrazen [email protected]+385 (0)51 43 26 00

Area Office Greece & CyprusCostas [email protected]+357 99 68 92 68

Area Office TurkeyBaris Gü[email protected]+90 (0)532 62 47 013Area Office KuwaitSalwa A. [email protected]+965 (0)97 50 12 28Area Office LebanonNada [email protected]+961 (0)136 27 52 53 54 Area Office MaldivesAqua World [email protected]+96 (0)775 32 33 Area Office South AfricaRainer & Petra [email protected]+27 (0)415 81 24 86

SSI Service Center · EMEA · Johann-Hoellfritsch-Str. 43 · 90530 Wendelstein Tel.: +49 (0) 9129 - 9099380· Fax: +49 (0)9129 90993850 · www.diveSSI.comSSI Service Center · Europe, Middle East & Africa

SSI Area Offices