SIGN SPECIALISTS LTD

19 Oxleasow RoadEast Moons Moat

RedditchWorcestershire

B98 0RE

01527 504 261

Malcolm.Uphill@sign-specialists.co.uk

www.sign-specialists.co.uk

COMPANY INFORMATION - AUTOMOTIVE

ABOUTUS

ABOUTUS

Dear Richard,

I would like to take this opportunity to introduce ourselves and showcase what Sign Specialists are able to offer with a view to potentially providing you with a signage service in the future.

Much of our ongoing work stems from long standing relationships with our clients with a mutual trust having developed over the years that has them returning to us to provide a service time and again (even if they have carried out due diligence and instigated tender processes to check pricing and ability) For example:

Jaguar Land Rover – 30 years Suzuki - 24 Years Lloyds Pharmacy – 20+ years Home Retail Group - 15+ Years Whitbread – 10+ years KIA - 8 Years+ Santander - 5+ Years

Sign Specialists was established in 1947 and continues to run as a successful family business spanning three generations.

Dedicated to quality, reliability and total customer satisfaction, Sign Specialists provides exciting products and solutions to all customers. We have made signs for three generations and our reputation signifies our strength and durability.

We are one of the UK's largest sign manufacturer and continually research and develop new techniques and working practices. We began business supplying to the pub trade but over many years have diversified into all market sectors including automotive.

We have a great team of specialist buyers, fitters, fabricators, designers, sign writers, and project managers. But our focus does not stop there, we recognise that we have to understand our customers needs and for this we have developed four specialist project divisions. Automotive,Hotel and Leisure, Pubs and Restaurants and Retail. Each division is made up of specialised individuals and teams with extensive experience and skills.

Due to our high levels of service and dedication to our clients, we have retained, developed and evolved our relationship with each brand to provide initial advice and maintaining an ongoing consultative approach to identify alternative methods and changes in specification that you might wish to make to update and improve your brand image.

Sign Specialists are able to oversee and manage full roll out programmes over a short term and also ongoing works in the form of bespoke works or having won a tender for a contracted period of time working alongside main contractors, shop fitters and designers as and when required. We would also assist in any signage design requirements and recommend/propose new approaches, materials and production methods which might prove more economical to you.

We will agree on Key Performance Indexes so that we can be measured on an ongoing basis to ensure that we maintain consistent service levels and maximise your satisfaction in our project management.

It is the goal of Sign Specialists Limited to manufacture signage products which fully meet our customer’s requirements. Customer satisfaction and continual improvement ensures the continuity

and prosperity of our company and thus is a measure of our success. It is therefore company policy to establish and maintain an effective Quality Management System, in accordance with the

ISO 9001International Quality System Standard, which is reflective of the needs of the business and those of our customers.

Administrative Staff Planning Officer

Application Submissions

Surveyor DesignersWorks DirectorInstallation Manager

Logistics/InstallationEngineer

Production Department

Artworkers

Account Director

Project Manager(s)

Quality & Accreditations

PROJECT MANAGEMENT STRUCTUREPROJECT MANAGEMENT STRUCTURE

Our approach to our clients is simple but effective – you will be given a dedicated team of experts who will see a project through from beginning to end.

Typically an Account Director would be appointed to oversee all works and ensure that the financial side of the contract is kept in check and act as the main interface between us and you.

A Project Manager would work with them on the day to day elements such as organising quotes, surveys, drawings, planning applications,health & safety aspects, manufacture, installation and final invoicing. It would be their responsibility to ensure that timelines are met and act as the main point of contact between Sign Specialists and any likely appointed site main contractor(or work solo as necessary) They would be supported by a team of administrative staff, the Installation Manager and Works Director who would ensure that all items for manufacture are produced using the correct specification and are ready for installation on time.

All project management, production and logistics elements are carried out in house so consistency and quality are maintained.

The account management chart (left) outlines individual & department involvement and resource. Essentially – once expectations are identified, all of the worries and stress of ensuring that a site is branded is taken away from the you at every stage of the process – we do what is necessary to bring a project to completion to your satisfaction. Time differences and geography would have no impact on our capability to deliver a premium service.

Large Scale Moulding

Digital graphics

3D Routing facilities

Timber Construction

Installation and Maintenance

Large Scale Moulding

Digital graphics

3D Routing facilities

Timber Construction

Installation and Maintenance

Resources

Project Management

Planning Services

Design and Engineering

Metal Construction

Paint and powder coating

Resources

Project Management

Planning Services

Design and Engineering

Metal Construction

Paint and powder coating

Installation

An important factor in our success is that Sign Specialists offers a fully managed installation service. We

provide our expert knowledge and experience of installation and logistics to all types of projects, whether

countrywide fast track programs or individual sites. Our teams of skilled on site staff,electricians, fitters and

assemblers are employed directly by the company to optimise commitment and control. Delivery staff are

also an integral part of the process, ensuring that materials arrive on time and in the best possible condition.

Successful installation and approval by the customer is not the end of our support. We also offer a planned

after care maintenance service to ensure that the highest standards are maintained.

Installation

An important factor in our success is that Sign Specialists offers a fully managed installation service. We

provide our expert knowledge and experience of installation and logistics to all types of projects, whether

countrywide fast track programs or individual sites. Our teams of skilled on site staff,electricians, fitters and

assemblers are employed directly by the company to optimise commitment and control. Delivery staff are

also an integral part of the process, ensuring that materials arrive on time and in the best possible condition.

Successful installation and approval by the customer is not the end of our support. We also offer a planned

after care maintenance service to ensure that the highest standards are maintained.

MANUFACTURINGMANUFACTURING

Acrylic fabrication

Norway Offices

Surveying and Assessment

Additional Storage facility

Own vehicle fleet

Our Capabilities

Sign Specialists deliver across a broad range of sectors through our

the UK and Europe. This makes us uniquely placed to provide fast,

detailed responses to our customers needs. This may be developing

ideas and sketches through to dealing with planning regulations and

Health and Safety. We have the knowledge and experience to ensure

all projects, no matter the size are dealt with professionally and

delivered on time and on budget

Our Capabilities

Sign Specialists deliver across a broad range of sectors through our

the UK and Europe. This makes us uniquely placed to provide fast,

detailed responses to our customers needs. This may be developing

ideas and sketches through to dealing with planning regulations and

Health and Safety. We have the knowledge and experience to ensure

all projects, no matter the size are dealt with professionally and

delivered on time and on budget

Equipment

- Fully equipped metalwork facilities including hydraulic rollers,

and punch, 4m folder and guillotine.

- Large scale powder coating booth and spray area. 6m oven.

- Roland and Graftec digital printing machine

- AZYZ 3D Router

- Plastivac PV1 vacuum forming machine

- Specialist HIAB lifting Vehicle

- Easy channel bender

- Mimaki JFX200-2513 flat bed printer

Equipment

- Fully equipped metalwork facilities including hydraulic rollers,

and punch, 4m folder and guillotine.

- Large scale powder coating booth and spray area. 6m oven.

- Roland and Graftec digital printing machine

- AZYZ 3D Router

- Plastivac PV1 vacuum forming machine

- Specialist HIAB lifting Vehicle

- Easy channel bender

- Mimaki JFX200-2513 flat bed printer

OUR AUTOMOTIVE CLIENTSOUR AUTOMOTIVE CLIENTSWe are the UK’s #1 automotive sign manufacturer and are dedicated to the continual research and development of new manufacturing techniques and working practices for our automotive customers, Suzuki, KIA Motors, Jaguar & Land Rover. Our team pride themselves on being able to produce the most dynamic and cost effective signage solutions.

JAGUAR - 1986 - 2016 (Present) LAND ROVER - 1986 - 2016 (Present) CITREON - 2011 - 2013 LOTUS - 2013

MASERATI - 2012 - 2013 SUZUKI - 1992 - 2016 (Present) FERRARI - 2012 - 2013 KIA MOTORS - 2008 - 2016 (Present)

KIA MOTORS LTDWith sites based across the UK, KIA Motors Ltd is one of the largest car manufactures in the

world. Back in 2009, we were honoured to be awarded with a contract that saw us assist

Kia Motors with their UK signage scheme and, commence roll out of the new style signage

in September of that year. Since then, we have independently rebranded every KIA Showroom

in the UK.

CASE STUDYOne project in particular, Beadles Coulsdon, was a high profile, prestigious development by KIA

Motors Ltd. It is the largest showroom development so far attempted, with strict planning

restrictions complicating installation procedures. A high temperature procedure which involved

fusing ceramic inks with architectural glass, a method of construction that presented us

with complex issues.

Eventually after several weeks of intense activity an agreed solution was found. The glazing

contractors would provide brackets through the silicone glazing joints in locations specified by

Sign Specialists Ltd, we would then provide appropriate & corresponding fixing angles on the

rear of the signs.

With regards to installation, timing would be crucial, we could not use high level access

equipment once the tarmac surrounding had been laid as it would not bear the weight of an

all-terrain scissor lift. In fact, our installation window was only 2 weeks following installation of

the glazing brackets, after that the tarmac forecourt would be laid and our access equipment

would be too heavy. In addition to this, the high level signs and the free standing/low level

elements could not be installed in one visit. The low level elements would have to be installed

just prior to the site handover.

Both phases were successfully completed on time and according to specification. Our Client

KIA Motors Ltd is extremely happy with the result as are the site operators Beadles.

Consequently this project can be considered a major success due to a great team effort by

Sign Specialists Ltd.

Showroom Breakdown

2009 - 2011

50 Sites

2012

97 Sites

2013

29 Sites

2014

28 Sites

2015 - 2016

13+ Sites

THE PROCESS

SurveyEach KIA Motors site is attended prior to the manufacturing process and exact dimensions are

taken to ensure that each and every sign fits perfectly. We also evaluate external factors to

guarantee access to site is 100% achievable, and if not, ways in which access can be granted

are put in place.

Scheme DrawingsBased on surveyors documents our drawing office will produce a compilation of scheme

drawings and fill in all of the necessary paperwork for submission to the authorities.

PlanningWe also provide KIA Motors with a full and comprehensive planning stage service which

removes the hassle of the initial contact and the on-going liaison with local authorities

ensuring that signage can be installed.

ManufactureWithin our fully integrated 31,000 sq foot manufacturing facility we produce all KIA Motors

UK signage alongside Jaguar, Landrover and Suzuki making us the #1 supplier of automotive

signage in the UK.

InstallationWe provide KIA Motors with UK wide coverage and have directly employed installation

engineers as well as access to a large number of sub-contract engineers whose services

can be called upon.

MaintenanceAs part of an overall signage supply package, we provide a maintenance service which covers

all aspects of signage upkeep from simple annual cleaning to re-lamping of illumination

where necessary.

ClarityIn working with KIA on their roll-out programme, we were able to sit down and discuss

various options and import all pricing elements into our bespoke management software

‘Clarity’. This would ensure successful implementation and consistency across all projects.

SUZUKI G.B PLCFor more than 24 years Sign Specialists Ltd has worked side by side with Suzuki G.B PLC

on the development of their car showroom signage. During this time, we have designed,

manufactured & installed signage at over 150 sites across the UK.

CASE STUDYThe C&M McDonald dealership, based in Scotland is possibly our best Suzuki installation to date.

The initial stages of installation required an extensive survey of the showroom in order to

fully understand the possibilities; detailed drawings of the site were then produced so that

concepts could be created. Based on our design drawings, Suzuki were able to see exactly

how their signage would look once installed.

Once approved by Suzuki, we began the manufacturing process which involved the

creation of fifteen individual signs, both internal and external. Unlike most Suzuki

projects, where signage is fitted to a flat fascia’s, C&M McDonalds’ are curved meaning

individual letters had to be crafted. As a result, three sets of built up LED letters

representing the Suzuki logo were created along with 3 sets of C & M McDonald letters –

all would then be securely fitted, to the showrooms fascia’s.

Following on from this we created the showrooms centre piece; a 3.9m x 3.5m free-standing

entrance statement . Crafted from aluminium, it houses an internally lit Suzuki logo along

with high quality acrylic plaques to display showroom opening times. In addition, we created

two further aluminium fascia panels that attached onto the showrooms’ outer brick work;

again, both internally illuminated to showcase the Suzuki logo.

As a result of the hard work put in by all involved in the project, the entire showroom was

completed on time and according to specification. Our client Suzuki Motors are extremely

pleased with the job, and this project can be considered a major success due to the great team

effort by Sign Specialists Ltd.

Showroom Breakdown

1992 - 1996

7 Sites

1997 - 2002

17 Sites

2003 - 2008

51 Sites

2009 - 2013

55 Sites

2014 - 2016

20+ Sites