stacey luhring sr. education specialist volunteer and guest services point defiance zoo &...

22
Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Upload: arline-tyler

Post on 29-Dec-2015

223 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Stacey LuhringSr. Education Specialist

Volunteer and Guest ServicesPoint Defiance Zoo & Aquarium

Page 2: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internships – What are they?

Academic

Career Change Externship

?

Page 3: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

PDZA Internships = Academic

Provide college students or recent

college graduates practical experience in

a zoological environment

Page 4: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

PDZA Internship Program History

Prior to 2004 Each departments own program2004 Volunteer section recruit and process

applications

2006 Started database - Volgistics for management

2009 Academic section oversight of entire program

2010 18 individuals, 6 departments

Page 5: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Overview of Management Zoological

AquariumRocky Shores/Tundra (marine mammals) Veterinary Student PreceptorshipVeterinary TechnicianWild Wonder Theater Animal Handling Budgie Buddies Exhibit

Education Interpretive ServicesSummer Camp ProgramsAcademic & Community Programs

Gift Shop/ Business ServicesIT

Page 6: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Parameters (PDZA)3 to 4 months long; 32-40 hour workweek or

400 hrs.

Flexible schedule with ability to work

weekdays, weekends, and holidays.

All positions are unpaid.

No housing

$

Page 7: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Application Requirements Enrolled in a college or recently graduated One year of course work in a major field of

study Be capable of the physical abilities required

to work with animals (i.e. lift 50 pounds, etc.)

Application Cover letter (including your career goals) Resume Application questions. Letters of recommendation

Page 8: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 9: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

RecruitmentWebsite – Description and Applications

(Academic)

Posting Opportunities (Academic & Depts.)UniversitiesProfessional Organization (AZA, AAZK, IMATA,

etc.)Professional Schools (Moorpark, Veterinarian

Schools)

Word of Mouth

Page 10: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 11: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

SelectionTracking Form Created

(Academic)

Applications sent to departments for review (Individual departments)

Interview and select applicants (Individual Departments)

Page 12: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 13: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

PaperworkBackground CheckDisclosure StatementSexual HarassmentDrug & Alcohol

Agreement• Intern Contact• Intern Liability Release• Intern Swim Form• TB• Department specific

Institution Forms

Department Forms

• Departments Send to Applicants

• Academic collects paperwork

• Volunteer input into Volgistics

Page 14: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 15: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship

Departments manage the

internship

Schedule, projects, tests,

check offs

Interns track hours on

Volgistics

Page 16: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 17: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Completion & EvaluationReview of projects (Department)

Exit interview (Department)

Notification of end date

(Department to Volunteers)

Page 18: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Internship ProcessRecruitment

Selection

Paperwork

Internship

Evaluation

Annual Reporting

Page 19: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Annual Reporting

•Hours - Volgistics

•# of interns - Volgistics

• Included in Academic annual report

Page 20: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

StrengthsCooperation between departments

Strong CommunicationNo applicant is lostTracking formVolgistics

Ease the workload on departments

Better placement of interns (good fit)

Each department strong program based on staff strengths

Page 21: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Areas for ImprovementCommon curriculum template/ format

Enrichment Program Some departments already do but not allCross department field trips or shadows

Common evaluation - track goals & outcomes

Improve annual reporting Copy of evaluations in their fileWrite up of final projects

Page 22: Stacey Luhring Sr. Education Specialist Volunteer and Guest Services Point Defiance Zoo & Aquarium

Thank you!