staffing plan staff organizational charts & job descriptions
TRANSCRIPT
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Staffing Plan
Staff Organizational Charts
& Job Descriptions
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Staffing Plan Section
What is this section of your business plan?Where you explain…What staff you will hire in order to operate your business and serve your customers/clientsWhat roles your staff will play and how they will work together
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Staff Roles
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Staff Roles
Leadership Staff
Management Staff
Direct Service Staff
• Customer Service & Sales
• Product Creation
• Service Design
responsible for making decisions about how the business is run
responsible for managing the staff who deliver your product/service
responsible for delivering your product and/or service to the customer/client
• interact directly with customers/clients to sell product or provide service
• plan/create/design/troubleshoot product
• plan/create/deliver/troubleshoot service
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Staff Roles
Operations Support Staff
– Finance
– Administrative
– Human Resources
– Information Technology
Communications Staff
Development Staff
responsible for the logistics of running a business
• responsible managing money (i.e. budget & employee payroll)
• responsible for managing administrative tasks (i.e. reception, scheduling, filing, ect.)
• responsible for managing staffing (i.e. hiring, firing & providing employee resources)
• responsible for managing technology (i.e. computer & equipment issues)
responsible for publicizing your business
responsible for raising money (i.e. grant writing and fundraising)
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Staff Organizational Chart
For-Profit Example
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Staff Organizational Chart
Non-Profit Example
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Fenway High School’s Staffing Chart - Omg
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Fenway High School’s Staffing Chart - Phx
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Job Description:4 Key Elements
1. Job Title: name of the position– Accurately reflects the work performed– Corresponds to similar jobs in the industry
2. Job Summary: overview of the position– Describes the primary purpose of the role– Outlines the basic functions of the job– Ranges from 1 sentence to 1-2 paragraphs
3. Key Responsibilities/Duties: list of main functions– Highlights key functions the performed – Include only high-level responsibilities (not minor tasks)– Bulleted statements starting with an action verb
4. Minimum Job Requirements: list of qualifications– Explains minimum knowledge, skills, abilities necessary– Include: education, previous experience, skills, & licensure
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Job Description: Tips
1. Job Title:– Keep it simple and similar to positions within the same
industry
2. Job Summary:– Keep it broad so the reader can understand the main
purpose of the role without going into too much detail about specific responsibilities
3. Key Responsibilities/Duties:– Arrange responsibilities in a logical order (most important
first or in the order they happen)
4. Minimum Job Requirements:– List only those required to do the job, not ideal qualifications
you’re looking for
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Group Work: Staffing Plan1. As a group, brainstorm types of staff your business will need to
accomplish its mission using pg. 5– If you plan to grow in years 2 & 3 and will need more staff, list new
employees on pg 6– Save salary research for homework
2. As a group, brainstorm job descriptions for each staff role you need using pg. 9-10– If you have more than 4 employees, have each teammate draft a
few within their workbook– Use internet to research job titles used for positions with similar
responsibilities– Save salary research for homework
3. As a group, outline how your staff will be organized using pg. 11-12– Use horizontal and vertical lines to show relationship between staff
4. As a group, brainstorm staff salaries for each position– Decide if you will pay them an annual salary or an hourly rate– Use internet to research competitive salary rates for similar
positions