stage 1: assess mabinay national high school division rollout of the cip project oct. 22-24, 2015

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Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

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What is the Assess Stage? Defines the objectives of the project and its respective measures from the perspective of the customers The Assess stage basically asks the question “HOW ARE WE PERFORMING in the eyes of our customers?”   The Assess Stage involves forming a team, talking to your customers, and describing our current process. Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

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Page 1: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Stage 1: Assess

Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 2: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

What is the Assess Stage?• Defines the objectives

of the project and its respective measures from the perspective of the customers

2-2Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 3: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Assess – Steps

Get Organized

Talk with Your Customers

Walk the Process

Identify Priority

Improvement Areas

• Evaluation of School Performance

• Project Selection Criteria

• CI Project Template• School Based CI

Organizational Structure

• Voice of the Customer

• Techniques for gathering VOC

• Guidelines for Survey question construction

• Affinity Diagram • Problems with

processing VOC

• SIPOC• Process Mapping• Flowcharting• Walk the Process

Guidelines

• Situating the Storm Cloud

• Data Collection• Data Collection Plan• Data Analysis• Selecting the

Focused Problem Statement

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Page 4: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Step 1: Get Organized

Stage 1: Assess

Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 5: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Outline• Evaluation of School Performance• Project Selection Criteria• CI Project Template• School Based CI Organizational Structure

2-5Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 6: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

EVALUATE SCHOOL PERFORMANCE

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Page 7: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

School Measures• Tell us something important about our

outputs and how we deliver them. • They help us understand, manage,

and improve what our organizations do.

2-7Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 8: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

School Measures tell us….• How well we are doing?• Are we meeting our goals• Are our customers/stakeholders satisfied?• Are we in control of how we deliver our

outputs?• Are the improvements we made necessary

and effective?

2-8Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 9: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

School MeasuresStudents Teachers School

Enrollment Dropout rate Attendance of

students Reflection of values Cohort survival Graduation rate Child protection Child Nutrition Student Performance

Scores: NAT/DAT/RAT PHIL-IRI Numerates/Non-

numerates

Teacher development

Teacher attendance

SBM accreditation Eco-friendly Sufficient resources Sufficient

infrastructure

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Page 10: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

School Measures and Customers

Students Care Process

Leadership Training

Attendance Monitoring

Guidance Counseling

Remedial Process

Learning Process

School Measure

National Achievement Test

Graduation Rate

Dropout Rate

Students

Teachers

Customers

Professional Development

In Service Training

Gender Awareness Development

School MeasureAwards and Recognitions

Staff Development Level

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Page 11: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

PROJECT SELECTION CRITERIA

2-11Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 12: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Project Selection Criteria Guidelines• The expected project outputs and/or outcomes

support the targeted performance indicator (PI) or school measure

• The project revolves around the improvement of an identified internal school process.

• The project has outputs and outcomes which are realizable within the six-month project duration. Two months for the Assess stage, two months for the Analyze stage, and two months for the Act stage

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Page 13: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Project Selection Criteria Guidelines• Project activities are generally executable and

within the control of the project CI Team, or through a local or division-level stakeholder with whom the CI Team can partner.

• The project does not require a capital outlay to execute.

2-13Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 14: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI PROJECT TEMPLATE

2-14Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 15: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

FUTURE STATE

BACKGROUND

CURRENT STATE

PROBLEM ANALYSIS

IMPLEMENTATION PLAN

KEY LEARNING

TEST RESULTS

PROJECT TITLE

STA

GE

1: A

SSES

S

STA

GE

2: A

NA

LYZE

STA

GE

3: A

CT

STA

GE

2: A

NA

LYZE

CI Project Template

Name of the School and ProjectTeam Members

School Profile+ BERC Highlights + VOC + Project Scoping

(SIPOC)

Process Map + Data Gathering and Presentation

Problem statement

Root Cause AnalysisValidation of Causes

Prioritization of Valid Causes

Objective StatementSolution Generation

Value AnalysisImproved Process Diagram

Tasks and TimelineBudget and ResourceStakeholder Analysis

Evaluation of ImplementationRisks

Project ClosureProject Sharing

PilotingRollout

Before and AfterCost Benefit Analysis

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Page 16: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• PROJECT TITLE

– Name of the Project– Team Leader and Team Members

• BACKGROUND– Brief information/data on the school issue– Identify VOC and Project scope

2-16Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 17: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• CURRENT STATE

– Map the current process– Provide baseline data (time, output, cost)

• What specific outcomes are required?• How will we know the implementation is successful?• What will be the measure of performance?

– Use storm clouds to represent problems– Problems can be:

• Customer complaints (defects or reworks)• Gap between actual and target KPI• Inefficiency and Wastages

2-17Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 18: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• PROBLEM ANALYSIS (For each storm cloud)

– Do root cause analysis– Use the 5 WHYS– Example: Wrong Grade

• 1st WHY – Error computation• 2nd WHY – Confused with another student• 3rd WHY – Student name is wrong• 4th WHY – Incomplete student registration• 5th WHY – Procedure for registration is unclear

– No need to actually reach up to 5 WHYs.

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Page 19: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions • FUTURE STATE

– Describe the proposed solutions and the possible interventions on the process

– Do Value Analysis– Map the Improved Process

2-19Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 20: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• IMPLEMENTATION PLAN

– Spells out the WHAT (needs to happen), WHO (will do it), WHEN (it will be completed), and OUTCOME (expected results)

– Determine tasks and timeline– Prepare budget and resource requirements– Perform stakeholder analysis– Evaluate of implementation– Do risk assessment

2-20Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 21: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• TEST RESULTS

– This refers to any PILOT, TRIAL RUN, or RAMP UP of changes that needs to be done.

– Test can be progressive.– Show before and after results– Long term follow up of the improvements by recording

the measures/metric of the process and its outcome

2-21Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 22: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Project Template Definitions• KEY LEARNING

– Identify project learning– Project sharing– Recognition and Reward– Project Closure

2-22Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 23: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

SCHOOL BASED CI ORGANIZATIONAL STRUCTURE

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Page 24: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

CI Organizational StructureSchool Governing Council

School Head

School CI Facilitator

CI Team 1Team Leader

Members

CI Team 2Team Leader

Members

CI Team 3Team Leader

Members

SGC members• Teachers President• Student Government

President• PTA President• LGU Representative• NGO• Alumni Rep

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Page 25: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

SULONG NegOr CI TEAM

JULIET C. AVILESTeam leader

LUCRECIA C. NICOLASPrincipal / Communication Officer

EDWIN B. JALISANFacilitator

RACHEL B. PICARDALDivision CI Focal Person

SALUSTIANO T. JIMENEZ,LL.B., CESO VISchools Division Superintendent

EMY A. TINGSONTrainer / Documentation Officer

EVELY C. AMANTESribe / Trainer

EMERITA B. QUILIOPESubject Teacher

Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 26: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Who composes the team?• Creative and open minded • Good team players • Well respected among peers, stakeholders, and

other school leaders

2-26Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 27: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Team Selection Criteria• Ideal team size: 3-8 • Smaller Team Size: 3 to 4 ->work faster• Teams greater than 8 require additional

facilitation and often require sub-teams.

2-27Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 28: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Who Are Your Stakeholders?School Head

CIFacilitator

CI Team

Other Stakeholders:

-Process Owner-Students, Parents-Community, etc

2-28Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 29: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

Process Owner

– Worries about overall process health– Has responsibility and authority to manage and improve

a process

Process Owner

Ov e ra l l Pro c e s s

De p t A De p t B De p t C De p t D

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Page 30: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

ACTIVITY

2-30Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 31: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

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ROSALLILY

ORCHID

ASTER

CHRYSANTHEMUM

BROMELIAD

MELENDRES

POINSETTIA

ADELFA0.00

5.00

10.00

15.00

20.00

25.00

30.00

35.00

40.00

45.00

NUMERACY TEST RESULT OF GRADE 7

MPS

Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 32: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

BACKGROUND AND RATIONALE

• Not one of the 451 students in grade VII is numerate based on the numeracy test given at the start of the school year

• 42 out of 451 are nearly numerates (score ranges from 50% to 74%)

• 409 out of 451 students got a score of 49% and below• Out of the 9 sections, grade VII-Chrysanthemum got the

lowest MPS of 31.59%• Out of 56 students in this section, 14 got the lowest MPS of

23.33% and below.

The school aims to help the aforementioned number of students become numerates.

Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015

Page 33: Stage 1: Assess Mabinay National High School Division Rollout of the CIP Project  Oct. 22-24, 2015

MS. EMY A. TINGSON

Thank you!

2-33Mabinay National High School Division Rollout of the CIP Project Oct. 22-24, 2015