Stage 6Building Winning Teams

60 minutes

bsharp The Winners’ WayMake winning a habit.

The Winner’s WaySTAGE 1 – Introductions & Ice-Breakers: 45 minutes • Introduce your neighbor • Visualize 3 years

STAGE 2 – The Winner’s Mind set: 50 minute session, 10 minute summary• SMATE

STAGE 3 –A Bias for Action50 minute session, 10 minute summary• Setting great personal goals• A Bias for Action

Zone 1: Personal ZoneWinning within yourself2 hours, 30 minutes

Zone 2: Team ZoneWinning with teams

3 hours, 30 minutes

STAGE 4 – Where are you: FIRO B : 90 minute session• Explanation• Questionnaire, Interpretation, Actions

STAGE 5 –Leadership Traits50 minutes session, 10 minutes summary• HIT GRID

STAGE 6 –Building Winning Teams50 minutes session, 10 minute summary• Winning teams• Team Evolution

STAGE 7 – Change Agent30 minute team session• Identify key problem• Present recommendations

STAGE 8 – Summary30 minutes team session• Our learning today• Next Steps

Zone 3: Org ZoneWinning for SPS

1 hour

Building Great Teams • Great Teams

• Climbing the summit

TOGETHER EVERYONE ACHIEVES MORE

Team DefinitionA team is :

… any group of people

… organized to work together cooperatively

… to meet the needs of their customers

… by accomplishing a purpose and goals. 

Great Teams• Clear purpose• Roles, Goals and work assignments

• Open Communication:• Informal, listening environment

• Civilized Disagreement, • “Disagree and commit”

• Shared Leadership

• Strong Trust

Ineffective Teams• Difficult describing mission• Big talk no communication • Disagreements public; Low Trust

• No decision making process• No role clarity • Other orgs do not cooperate

Key QuestionsDo I.. . • ... give and take? • ... respect deadlines? • ... have a secondary agenda? • ... procrastinate? • ... speak up too late? • ... talk upfront or in the back? • ... trust others with my success? • ... support my team…

TOGETHER EVERYONE ACHIEVES MORE

Balance your role Leader - ManagerLeader

Build your team Create team goal

understanding“Why are we together?”

Stress effective communications

Be a working member Hold everyone accountable

Manager

Maintain operations Strive for consistency of

action Stay focused on the goal

Evaluate effectively Allow for creativity

Constructive Confrontation• Nasty email from your colleague, repeatedly on a customer problem.

The mail blames you indirectly. You know that you have done your part of the role. The entire team is on cc – you sit in the same area in the office.

• How do you handle this situation?

•

Stating the facts

What I feel?

Why I feel?

We have a problem

How can we solve it?

Addressing conflicts in a constructive

fashion.

Reaching the summit

Forming

Which mountain? Who are in the team? When do we ...t? Who will support us? What communication?Rules of the game

Storming – make or breakRole vs. skills mappingWhich route? Which equipment?What food? Why should I follow him?Can I depend on him? Communication=overhead

Norming

I know what to do. I can depend on him for my life. We should over communicate We are working well togetherWe are all thinking for the missionWE HAVE SHARED VALUES

Perfo

rmin

gWe solve problems. We get innovative. We adapt. We coordinate. Instinctive communication. WE TRUST TO WIN.

We win: We celebrate.

PERFORMING

Team Maturity

NORMING

STORMING

FORMING

• Communicate openly.• Give positive feedback• Delegate

• Joint problem solving• Decision-making procedures• Encourage two-way communication

•Offer feedback when requested.• Support new ideas and ways• Encourage ongoing self-assessment.

• Encourage open dialogue• Provide structure • Direct team issues• Develop a climate of trust and respect.

Team Stages - Actions

NORMING STORMINGPERFORMI

NG FORMING

Summary• Successful teams have clear purpose and

people are “together”• Constructive confrontation

• Ineffective teams lack in clear goals, actions and roles• No effective communication

• Stages of team formation: • Forming, Storming, Norming, Performing

• Modify your action as per team status

TOGETHER EVERYONE ACHIEVES MORE

Quiz • Give 2 features of ineffective teams

• Showcase a successful team in SPS

• What is the most critical stage of team formation

• How will you manage during the “forming” stage