stages of leadership learning 4sponsorship(providing)from personal excellence to system excellence...
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Stages of Leadership Learning4 Sponsorship (Providing) From personal excellence to system excellence
3 Reliability (Being) From reliable discipline to intuitive personal excellence
2 Action (Doing) From experimental action to widespread, valuable actionPurpose, deep practice, and coaching
1 Insight (Knowing) From inquiry to new understanding
0 Arrogance (I already know) From unconscious complacency to awareness of “fast past matching”
4 Sponsorship (Providing) From personal excellence to system excellence
3 Reliability (Being) From reliable discipline to intuitive personal excellence
Conversation is at the core of culture and Leadership contribution
“Dialogue is the core of culture and the basic unit of Leadership
work.”Ram Charan
Execution: The Discipline of Getting Things Done
“Culture Eats Strategy for Breakfast”
Peter Drucker
Cultural Moments of Truth 1. What leaders pay attention to, how they behave day-to-day… both formal
and informal… moment to moment…
2. How leaders react to critical incidences
3. Deliberate role modelling, teaching, and coaching – by leaders
4. Observed criteria by which leaders allocate scarce resources
5. Observed criteria by which leaders allocate rewards and status
6. Observed criteria by which leaders recruit, select, promote, retire, and terminate organisational members
7. Organisation design and structure8. Organisation systems and procedures
Impact
The core of conversations…
All humans have purposes (for), concerns (against), and circumstances (facts).
Connect with those!
If I think you understand what really matters to me I will be much more likely to connect and collaborate… if you don’t show understanding, resistance or lukewarm collaboration is likely
The intersection
The intersection in real life
The conversation meter
© 2011 Conversant.
Pretence
Listening Focus:
Avoid difficulty
Pretence at work
Sincerity
Listening Focus:
Express and defend my sincere opinion
The product of sincere domination
The Shift Begins With Listening
Accuracy
Listening Focus: Reveal facts and
compare explanations for value
Facts Explanations
Mutually observable and acceptable data
Interpretations, deductions, or
stories that account for the
facts
© 2011 Conversant.
Shift to accuracy: Separate facts from explanations
Authenticity
Listening Focus: Clarify essential purpose and reveal intersections
for action
The Shift Begins With Listening – Curious!