stakeholder management
TRANSCRIPT
Stakeholder Management
B Jeevan
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A stakeholder(Individual, group or organization) who has an interest in the project or will be affected by its deliverables or outputs.
Stakeholder
Stake holder management
1. Identifying stakeholder2. Plan stakeholder
management3. Stakeholder Engagement4. Control stakeholder
Engagement
Identification
• Identifies the interests, expectations and influence of the stakeholders and relates them to the purpose of the project
Category:External/ Internal, supporter &Neutral.Benefits• Its allows the project manager to identify the appropriate
focus for each stakeholder or group of stake holders3
Plan stakeholder Management• It is process of developing “appropriate management strategies” to
effectively engage stakeholders throughout project life cycle, based on the analysis of their needs, interests and potential impact on the project success.
Elements:GoalsMethodsRisksBenefits:• Determines work methods and identifies the risks involved in the project.4
Stakeholder Engagement• It is the process of communicating and working with stakeholders
to meet their need/ expectations, address issues as they occur.Skills:Interpersonal skillsManagement skillsBenefits:• Engage• Supportive
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Control stakeholder Engagement
• This is the process of monitoring overall project stakeholder relationship and adjusting strategies and plans for engaging stake holders.
Elements:Issue logWork performance dataProject documentsBenefits:• Project records, • Feedback from stakeholders
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Thank you