Starbucks at Memorial and Benignus

Store # 6401

By:Ethan StoneErica Amaya

History of StarbucksThe history of Starbucks starts back in 1971

when the first store opened in Seattle, Washington.After conquering Seattle, the chain spreads across the United States and then internationally. The first location outside of North America was in Tokyo and they still have a sizable presence in Japan today. Over the course of its life, Starbucks has bought or acquired companies like Peet's and Seattle's Best Coffee, and took over many locations of Coffee People and Diedrich Coffee stores

Pictures (:

More Pictures

More than just coffeeLots of stuff that we have.

But also coffee (:

Organizational chart1. Barista – Ethan and Erica2. Shift supervisor 3. Assistant Store Manager4. Store Manager – Lindsey Levy5. District manager – Jean Manning6. Regional Manager

EmployeesWe have 15 employees at our store. Three of

them are shift supervisors. One of them is the store manager who also acts as a shift supervisor and 11 baristas.

Hiring proceduresJust submit an application online to the

store that you want to work at.

You will likely have to follow up on your application.

You will get an interview with either the store manager or the district manager.

If you fit the qualifications youre in.

Working conditionsWorking conditions could

definitely be considered exellent. The people that you work with are all very nice. You are not mistreated by any of the staff whether they are above you or not. The store is very clean and sanitary also.

Employee benefitsBeing a Starbucks Employees get amazing

benefits.1.401K fund2.Medical, Dental, Optical, etc insurance3.Stock options4.Flexible scheduling 5.They can help you get an education6.Free Coffee every week7.FREE DRINKS

AdvantagesIf you don’t plan on working for

Starbucks for a long time or have a set career goal, it is a great job to teach you how to manage and deal with the situations of the work world.

The benefits also are a serious advantage over other businesses of the same caliber.

Qualifications for the job

It helps to have worked for some sort of service in the past so that you have some sort of experience with dealing with customers and how to work around food. Other than that you are not required to have any previous qualifications.

Description of the job Usually four people are working at the

main part of the day, sometimes five people if there is to be a shift change soon.

For a store with a drive thru:1.Front register2.Bar3.Drivethru4.Floater5.Floater (sometimes)

Office layoutMain DeskCupsLids WashragsDocuments ComputerWash SinkMop Sink

Description of dutiesFront register: Rings up any customer that comes into the store. They

are also responsible for upkeep of the pastry case and brewing coffee and warming paninis and breakfast sandwiches for the drive thru customers and the front customers if there is not a set floater.

Drive thru register: Deals with the transaction side of the drive thru. Hands the product out the window.

Drive thru Order: Takes the customers order from the speaker. Often times the DTO and DTR are the same person, but ideally they are two different people to make working more efficient.

Bar: The person who makes all the drinks that are ordered from both the drive thru and the front register.

Floater: Does all of the miscellaneous tasks like making sandwiches and getting pastries, rising pitches and making cold beverages if the person on bar is bogged down with hot drinks. Most of the time you only have a floater in the morning time to help with the rush.

Flowchart of main tasks1.Get to work

2.Clock in3.Ask the shift where you are going to

be that day4.Do that job until you change spots5.Clean6.Go home

Equipment, tools, and supplies1.Registers

2.Espresso Machines3.Blender4.Ice Machine5.Steaming pitchers6.Pitcher rinsers 7.Whipped Cream canisters8.Hot beverage cups9.Hot beverage Lids 10.Cold Beverage cups11.Cold beverage flat lids12.Cold beverage dome lids13.Hot beverage sleeves

Skills Transferable to College How to manage your time How to be clean How to be fast Good People skills

Skills transferable to Careers

Vocabulary Latte Cappuccino Macchiato Teas There are so many things when you are

making a drink