starter motors and alternators 2010 | 2011 for australia ... · a8 alternators - universal and...

Comprehensive range covering

Passenger, Commercial,

Heavy Duty, Stationary Engines,

Marine & Common Spare Parts

Starter Motors and AlternatorsFor Australia & New Zealand

2010 | 2011

Invented for Life

From the very beginning, Bosch’s history has been characterised by a drive for innovation and social commitment. Environmental and social responsibilities are core values at Bosch. Our slogan “Invented for life” conveys the ambitious standards we have set ourselves and the values that we have long stood for. “Invented for life” stands for reliable technology designed and built to last. At the same time it embodies innovations and technology that contribute to the conservation of resources, sustainable development, and helping people improve their quality of life.

The Robert Bosch Stiftung (Robert Bosch Foundation) was established in 1964 to keep alive the philanthropic and social endeavours of its founder Robert Bosch. Through its programs and institutes, the foundation has since issued 840 million euros in project funds. In 2007, it made available 58.9 million euros for non-profit projects. Education, international understanding, and public welfare are the top priorities stated in Robert Bosch’s will and are the pillars of our work today.

Responsibility for the environment is a core value at Bosch and is firmly anchored in our principles for safety and environmental

protection. Our environmental focuses are on renewable energies, energy efficiency, and emissions reduction. At Bosch we believe we have an obligation to develop innovative and beneficial technology and in order to meet such demands, considerable amounts of money are spent each year on research and development. We employ more than 25,000 research and development associates worldwide, all working towards the creation of technology that is innovative, beneficial and environmentally friendly.

© COPYRIGHT 2010 – Robert Bosch (Australia) Pty LtdAll rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or otherwise including, without limitation, photocopying or recording without permission in writing from the copyright owner. All details, illustrations and specifications contained in this publication are based on the latest information available at the time of printing. Whilst every precaution is taken to ensure the accuracy of the content, Robert Bosch (Australia) Pty Ltd accepts no responsibility for any errors or omissions.

B1 HowtoUseThisCatalogue

B2 VehicleApplications

B505 RefrigerationApplications

A2 The BoschAutomotiveStory

A4 Introduction

A6 StarterMotors

A8 Alternators-UniversalandEuropeanA10 Alternators-AustralianandAsian

A12 Alternators-LiquidCooledandRefrigeration

A14 Alternators-LongHaul

A16 BasicAlternatorTestProcedure

A18 MarketingMaterials

A19 GeneralWarrantyInformation

Product Information

Starter Motors & Alternators

Anexplanationofthespecialcasesintheapplicationssection(sectionB)canbefoundontheinsidebackcover.

Visual Identification Guide

Application

D2 SpareParts-VisualIdentificationGuideSpare Parts

E2 Alternators-OENo.to10DigitNo.

E17 StarterMotors-OENo.to10DigitNo.

Cross Reference

2010|2011 BoschAutomotiveAftermarket

C2 Alternators-QuickFindIndex

C4 Alternators-VisualIdentificationGuide-HowtoUse

C151 UniversalAlternators-VisualIdentificationGuide

C162 AlternatorPerformanceCurves

C166 AlternatorPulleyConfigurations

C168 StarterMotors-QuickFindIndex

C170 StarterMotors-VisualIdentificationGuide-HowtoUse

A2

A 2 | TheBoschAutomotiveStory

BoschAutomotiveAftermarket 2010|2011

The Bosch Automotive Story

The Bosch Group is a leading global supplier of technology and services, with more than 300 subsidiaries and regional companies in over 50 countries.

Thebeginningswerehumble.In1898RobertBoschdevelopedamagnetoignitiondeviceandadaptedittosuitavehicleengine.Indoingthishedevelopedthefirstreliableignitionsystem,solvingoneofthegreatesttechnicalproblemsfacedbytheautomotiveindustryatthattime.ThiskeyinnovationwasthefirstchapterinthesuccessstoryofBoschasanautomotivesupplier.

From1902Boschdevelopedahighvoltagemagnetoignitionsystemincorporatingsparkplugs.Whilethemagnetoignitionhaslongsincebeenreplacedbybatteryignitionsystems,Boschtodaymanufacturesmorethan300millionsparkplugsperyear,usingtheverylatestpreciousmetaltechnology.

Ascarsbecameaproductforthemasses,Boschrecognisedtheprospectsfordevelopingmotorvehiclelighting.ResearchinthisarearesultedinthelaunchoftheBoschautomotivelightingsystem,comprisingofheadlights,agenerator,aregulatorandabattery.ThiswasasignificantmilestoneforbothBoschandtheindustry,beingthefirstall-in-onesystemavailabletoconsumers,andalsothebasisforcomponentssuchasstarters,horns,windshieldwipers,indicatorsandcarheatingsystemstobedevelopedandaddedtothebusiness.

Fromabout1920,thegrowthofdieselenginesintruckswasaconcernatBosch,becausedieselenginesdidnotneedanignitionsystem,thecompany’smainsalesdriver.Tocapitaliseonthistechnologicaladvance,Boschbegandevelopingdieselinjectionpumpsandin1936launchedthefirstdieselinjectionpumpforpassengercars.Today,Boschisthegloballeaderindieseltechnology,whetheritbeforpassengercars,trucksorinjectionsystemsforships.

Intheyearsthatfollowed,Boschmadenumerousdevelopmentswithotherautomotiveproducts.Gasolineinjectionsystemsweredevelopedfrom1935andby1967hadallbutdisplacedthe

carburettor.BrakingsystemshavealsobeenpartoftheBoschofferingsince1927.TheintroductionoftheBoschABSantilockbrakingsystemin1978wasasignificantdevelopmentinvehiclesafety,layingafoundationforthedevelopmentoffurthersystems,suchasTractionControlandtheElectronicStabilityProgram(ESP®).

Intoday’smarket,vehiclemanufacturersandserviceorganisationsfacetheworldwidechallengeofefficientserviceforhighlyevolvedvehiclesystems.Thisincludesnotonlymasteringtheelectronicsystemsintoday’sautomobiles,butalsoutilisingthelateststate-of-the-artdiagnosticstechnologiestoimproveservicingefficiencies.ThegrowingrangeofBoschdiagnosticandserviceequipmentdeliversasophisticatedsolutionfortoday’sworkshopstomeetthesechallenges.

Boschspendsbillionsofdollarsannuallyinresearchanddevelopmenttopreserveitspositionasatechnologicalleader.Thecompany’stechnologicalcompetenceisevidentinthefactthatBoschisworldleaderinthenumberofautomotivetechnologypatentapplicationsitsubmitseachyear.EveryhourBoschresearchteamscreatenewpatentstomakeBoschproductssafer,moreefficientandmoreenvironmentallyfriendly.

Asoneoftheworld’slargestindependentmanufacturersofautomotivepartsandsystems,Boschproductsandtechnology,suppliedthroughaglobalnetworkoffactories,canbefoundonvirtuallyeverymakeofcarcurrentlyproducedthroughouttheworld.ThisstronglinktooriginalequipmentdevelopmentandinnovationmeansBoschisabletodeliverasuperioraftermarketofferingtoitscustomers.

WithmostvehiclesontheroadincorporatingmanyBoschmanufacturedcomponents,itmadesenseforBoschtosupporttheseproductswithlocalservicecentres.TheBoschServiceNetworkisagroupofover14,000independentworkshopsworldwide,offeringthelatesttechnicalexpertise,toolsandequipmenttomotorists.

Injustoverahundredyears,Boschsuccessfullytransformedfromasmallautomotivesupplierintoamodern,multinationalgroup,whichtodayhasaworkforceofmorethan270,000peopleworldwide.

Boschemploysover2,300associatesinAustraliaandNewZealandwithactivitiesspanningthreebusinesssectors:AutomotiveTechnology,ConsumerGoodsandBuildingMaterials,andIndustrialTechnology.

DuringthepastfivedecadesBoschhasgrownintoamajorforceintheAustralianautomotiveindustry.Today,RobertBoschAustraliaisnolongeralocalcompanymanufacturingautomotivecomponentsonlyforAustraliancustomers.ItistrulyanintegratedmemberoftheBoschglobalnetworksupplyingoverseascustomersinEurope,AsiaandAmerica.

IntheautomotiveindustrythenameBoschisnowsynonymouswithleadingtechnology,sophisticatedservicesolutionsandhighqualityreplacementparts.


TheBoschAutomotiveStory | A 3


The Expertise of Bosch

A4

A 4 | Introduction

Boschhasunparalleledexpertiseinautomotiveelectricalsystems.Forover100yearsBoschhasbeenatthecuttingedgeofelectricaltechnologyandcontinuestoproducemarket-leadingproductstothehighestqualitystandards.ThecommitmenttoqualityisevidentintherangeofBoschstartermotorsandalternators.Manufactured to Original Equipment SpecificationsBoschstartersandalternatorsaremanufacturedtoOriginalEquipmentSpecificationstoensurecorrectfirsttimefitmentandreliableserviceforyearstocome.

Suitable for a Wide Range of ApplicationsBoschstartersandalternatorssuitawiderangeofapplicationsincludingpassengercars,lightandheavycommercialvehicles,constructionequipment,agriculturalmachineryandstationaryengines.

Superior PerformanceBoschstartersandalternatorsdeliversuperiorperformance,improvedfueleconomyandlongerlife.

Feature–ReducedsizeBenefit– Easyfitment

Feature–InjectedaluminiumBenefit– Durabilityandlonglife

Feature–ReductiondriveBenefit– Maintainscontinual speedsforeasierstarting

Feature–CorrosionresistantBenefit– Longerlifeinharsh conditions

Introduction | A 5


Quality in Every DetailCheaperstartersandalternatorsmayappearthesame,butacloserlookwillrevealthesuperiorqualityandlong-termvalueofBosch.

High Quality ComponentsBoschusethehighestqualityrawmaterialsinalloftheirstartersandalternatorstoensurelonglifeandoptimalperformance.Intherangeofstarters,thismeansinjectedaluminiumandcorrosionresistantmaterials.Inthealternatorrangeitmeanspremiumbearingsandnon-recycledcopper.

A Reputation that LastsBoschstartersandalternatorsrepresentaninvestmentinqualitywhichwilldeliverlong-termvalueforbothyourcustomerandyourbusiness.Whyriskincreasedwarrantycostsanddamagetoyourworkshop’sreputationbyusinginferiorproducts?

Feature–PremiumqualitybearingsBenefit– Longlife

Feature–NonrecycledcopperBenefit– Lessimpuritiesfor greaterperformance

Feature–HighqualityrawmaterialsBenefit– Increasedendurance andreliability

Feature–Regulatordesignedfor vehicleapplicationBenefit– Longlifeandhigher performance

ThecomprehensiverangeofBoschstartermotorscompriseslong-lifestartermotorsforspark-ignitionanddieselengines.AllBoschstartersmeetOriginalEquipmentspecificationstoensurelonglifeandhighperformance.

Greater Efficiency and PowerInordertomanufacturecompact,high-performancestarters,Boschhasreducedthesizeoftheessentialstartercomponentsandredevelopedthemtomaintainperformance.Asaresult,Boschstartersareeasiertoinstalland,moreimportantly,offergreaterefficiencyandpower.

Comprehensive RangeBoschoffersacomprehensiverangeofhighqualitystartermotorsforbothpassengerandcommercialvehicles.Whetherforgasolineordieselengines,Boschstartersprovideahighdegreeofreliabilityandperformancecoupledwithalongworkinglife.

Genuine Bosch QualityWhenyoupurchaseagenuineBoschstartermotoryouareinvestinginaqualityproductwithreliablewarrantyandtechnicalsupport.

A6

A 6 | StarterMotors


Starter Motors

BoschcontinuestoleadthewayinstartermotordevelopmentwithStart/Stoptechnology.Designedinconjunctionwithsomeoftheworld’sleadingautomotivebrands,theBoschStart/StopSystemautomaticallystopstheenginewhenthevehicleisstationary,forexampleattrafficlights,andrestartsitassoonasthedriverputsthevehiclebackintogear.

Thestartermotorusedinthesystemhasbeenspecificallydesignedtohandletheincreasednumberofstartsrequired,andenhancedmeshingmechanicsensurethattheenginerunsquieter.

BoschStart/StoptechnologyimprovesfuelefficiencyandreducesCo2emissions,particularlyoncongestedcitystreetswherefuelsavingsofupto15percentcanbeachieved.Withfluctuatingfuelcostsandstricteremissionsregulations,thesesavingsarecrucial.

IndevelopingStart/Stoptechnology,Boschhasonceagaindemonstratedthatitistheleaderinstartermotordevelopment.Thisleadershipisevidentacrosstheentirerangeofstatermotorswhichprovidereliablestartingyearafteryear.

StarterMotors | A 7


Cutting Edge Start/Stop Technology

BXUniversalalternatorssuitavarietyofautomotiveapplications,particularlyAustralian,AmericanandEnglishvehicles.Theirhigheramperagealsomakesthemidealforagriculturalandindustrialapplications.

BenefitsofBoschUniversalalternators:4 Higheramperage4 Higheroutputallowscontinualoperation4 Suitsvehicleswithaftermarketoptions4 DevelopedfromOriginalEquipmenttechnology

Universal Range of Alternators

A 8 | UniversalRangeofAlternators


Onlyanalternatorthatispreciselytailoredtothevehicle’sspecificelectricalsystemcanmaximiseefficiencyandeconomy.WithunparalleledexperienceinthedevelopmentofalternatorstosuitEuropeanapplications,BoschisabletoprovidethisprecisionanddeliveroptimumperformanceforEuropeanvehicles.Thereissimplynobetteralternative.

BenefitsofBoschEuropeanalternators:4 ManufacturedbytheEuropeanexpertsfromOriginal

Equipmenttechnology4 Manufacturedusingonlypremium-qualitywindings

andbearings4 Allunitsarefull-loadtestedtoguaranteecompliance

withBosch’sstrictperformancespecifications4 Allunitscomplywiththehighestdemandsforpower

outputandefficiency4 CoversawiderangeofEuropeanapplications

European Range of Alternators

EuropeanRangeofAlternators | A 9


Australianbuiltvehiclescontinuetobesomeofthemostpopularonourroads.TheyowetheirpopularitytothefactthattheyarebuiltfortheuniquedrivingconditionsofAustraliawhichincludeextremetemperaturesandlongdistances.TheBoschBXAustralianrangeprovidesqualityalternatorstosuitthisrangeofvehicles.

BenefitsofBoschAustralianalternators:4 DesignedtowithstandextremeAustralian

temperatures4 Manufacturedusingonlypremium-qualitywindings,


withBosch’sstrictperformancespecifications4 AllunitsmeetOriginalEquipmentspecifications

A10

Australian Range of Alternators

A 10 | AustralianRangeofAlternators


Asianvehiclesarebecomingincreasinglypopularonourroads.Thesevehiclesarecharacterizedbyhighefficiencyandperformanceandrequireacompactalternatorthatstilldelivershighoutputandhighcapacity.TheAsianrangeofBoschalternatorsprovidestheseperformancecharacteristics,makingthemideallysuitedtothemostpopularAsianimports.

BenefitsofBoschAsianalternators:4 Compact,low-noisealternators,designedspecifically

forAsianapplications4 Manufacturedusingonlypremium-qualitywindings,


withBosch’sstrictperformancespecifications4 Allunitscomplywiththehighestdemandsforpower

outputandefficiency4 AllunitsmeetOriginalEquipmentspecifications

Asian Range of Alternators

AsianRangeofAlternators | A 11


Modernprestigevehiclesincludeahighnumberofelectricalcomponentswhichplaceenormousstrainonthealternator.Boschliquidcooledalternatorsaredesignedspecificallytohandlethehighelectricalloadsofthesevehicles.

Liquidcooledalternatorsusecoolantfromtheengine’scoolingsystemwhichpassesthroughawaterjacketinthealternator,keepingthebodyanditselectronicsoperatingatastableheatrange.Byusingliquidratherthanafan,thesealternatorsalsooffertheadvantagesofwhisperquietoperationandreducedloadontheengine.

BenefitsofBoschLiquidCooledalternators:4 DirectreplacementforOriginalEquipment4 Liquidcooledtechnologyprovideswhisper

quietoperation4 Designedtohandlethehigherelectricalloads

ofprestigevehicles4 Allunitsarefull-loadtestedtoguaranteecompliance

withBosch’sstrictperformancespecifications

A12

A 12 | LiquidCooledAlternators


Liquid Cooled Alternators

Boschhasdevelopedthreealternatorsspecificallyforrefrigerationtrucksequippedwithdual-temperaturerefrigerationunits.Theseunitsfeatureheavyduty,hightolerancebearings,anti-corrosioncoatings,asealedbrushbox,aZenerdioderectifierplateandsinglemountingfootforincreasedservicelife.

BenefitsofBoschRefrigerationalternators:4 OriginalEquipmentquality4 Designedtosuitthehighdemandsofrefrigerated

transportindustry4 Builttofitapplication,nomodificationnecessary4 Produceshigheroutputatlowerenginespeeds4 Canbeusedinconjunctionwithbatterysentinelunits

RefrigerationAlternators | A 13


Refrigeration Alternators

BoschLongHaulalternatorsfeaturehighefficiencyalternatortechnologywhichdeliversmaximumchargingpoweroverthelong-haul.With160/200Ampson-the-roadoutputand80/120Ampsatidle,thesealternatorsprovidesuperioroutputunderalloperatingconditions.

Longer Battery Life BoschLongHaulalternatorsrepresentthenextgenerationofheavyvehiclechargingtechnology,deliveringmorepowerandgreaterefficiencythancompetitivealternators.Bosch’shigherchargerateatidlehelpsmaximisebatterylifebyreducingbatterycycling.

High Temperature ResistanceSeveralfeaturesallowBoschunitstowithstandoperatingtemperaturesupto13%higherthancompetitiveunits.Theamountofcoolingairbeingpulledthroughtheunitismaximisedbydualinternalcoolingfanswhichdrawairfromboththefrontandtherearofthealternatorforcingheatoutthroughtheventscirclingthehousing.Theunitsalsofeaturelonglifebearingtechnologywhichcombinesspecialheat-treated,longlifesteelbearingswithheatresistantlubricanttobetterwithstandheatandwear.

Atanoperatingtemperatureof80˚C,BoschLongHaulalternatorssustainsuperioroperatingamperagetosupplymorepowerforcriticalelectricalsystems.

A14

A 14 | LongHaulAlternators


Bosch Heavy Duty Output Alternators

Exclusive Self Protection TechnologyAmperageoutputisautomaticallyreducedwhenunderhoodtemperaturesexceed125˚C,allowingthealternatortocontinuetoprovidenecessarypowerwhileprotectinginternalcomponents.Outputreturnstonormallevelswhenthetemperaturedropsbelow125˚C.Coolingisalsoprovidedbyanexternalheatdissipatingrectifierwhichismountedinthecool-airintakestream.

Greater Efficiency and Lower Fuel ConsumptionHighefficiencywindingtechnology,using30%morecopperthanotherunits,increasesefficiencyandlowersfuelconsumption.Heavydutyslipringtechnologyisalsousedtosignificantlyreducewearonthebrushes.

Fewer Part Numbers for Reduced InventoryWithonlyfourpartnumbersreplacingover200OriginalEquipmentpartnumbers,inventorycommitmentcanbegreatlyreduced.

BenefitsofBoschLongHaulalternators:4 Higherchargerateatidleforlongerbatterylife4 Builttowithstandhigheroperatingtemperatures4 SelfProtectionTechnologyprotectsinternal

componentsinextremetemperatures4 30%morecopperprovidesincreasedefficiencyand

lowerfuelconsumption4 Reducedinventorywithfourpartnumbersreplacing

over200originalequipmentpartnumbers4 DirectreplacementforDelco,PrestoliteandLeece

Nevilleunits

LongHaulAlternators | A 15


S

LB+

Regulator Voltage Test

Output Voltage Test1. Connectavoltmeter(0–20volt)betweenthe

alternatorB+terminalandthealternatorcase(fromgroundconnection).

2. Connectanammeter(referNotesbelow)inserieswiththealternatorB+batterycable.

3. Starttheengineandincreaseenginespeedto2000RPM.

4. Switchonoroffheadlights,etc.toadjustthecurrentloadtoshowontheammetertobetween5and10amps.

5. Observethevoltagereadingandrecord: 4If13.8to14.5volts.Testpassed. 4Ifnot13.8to14.5volts.Testfailed.

Notes:A. Withaninductivepick-uptypeammeter(150

Acapacity)i.e.TECH31-PMS100orsimilar.B. Withastandardammeter(150Acapacity)by

disconnectingthebatteryleadfromtheB+alternatorterminalandinsertingtheammeterinseriesinthecorrectpolarity.

S

LB+

Output Current Test

Output Voltage Test1. RecordalternatorOutputCodestampedonthe

alternatorcasing: • Example–14V17/85A.Thisis17ampsatalternator

speedof1800rpmand85ampsat6000rpm.2. Connectavoltmeter(0–20volt)betweenthe

alternatorB+terminalandthealternatorcase(fromgroundconnection).

3. Connectanammeter(referNotesbelow)inserieswiththealternatorB+batterycable.

4. Starttheengineandincreaseenginespeedto2500RPM.(approx.6000RPMalternatorspeed).

5. Loadthealternatorbyswitchingtheheadlights,etc.ontoachieveavoltmeterreadingof13.5volts.

6. Observetheammeterreadingandrecord: 4 Ifmaximumalternatoroutputcurrentisachieved

(asper6000alternatorrpmrelatedOutputCode) testpassed.

4 IfOutputCodespecificationnotachieved, testfailed.

Notes:A. Withaninductivepick-uptypeammeter(150

Acapacity)i.e.TECH31-PMS100orsimilar.B. Withastandardammeter(150Acapacity)by

disconnectingthebatteryleadfromtheB+alternatorterminalandinsertingtheammeterinseriesinthecorrectpolarity.

A16

A 16 | BasicAlternatorTestProcedure


Basic Alternator Test Procedure

S

LB+

Earth Circuit Voltage Drop Test

Output Voltage Test1. Connectavoltmeter(selectthe1.0voltscale)

betweenthealternatorcase(ground)andthenegative(-)batterypost(nottheclamp).


3. Switchontheheadlights,etc.toloadthealternatortoachieveavoltmeterreadingof13.5volts.

4. Observethevoltagereadingandrecord: 4 Iflessthan0.30volt.CircuitisOK. 4 Ifgreaterthan0.30volt.Circuithasexcessive

resistance(checkconnections,etc.).

S

LB+

Charge Line Voltage Drop Test

Output Voltage Test1. Connectavoltmeter(selectthe1.0voltscale)

betweenthealternatorB+terminalandthepositive(+)batterypost(nottheclamp).


3. Switchontheheadlights,etc.toloadthealternatortoachieveavoltmeterreading(betweentheB+andearth)of13.5volts.

4. Observethevoltagereadingandrecord: 4 Iflessthan0.30volt.CircuitisOK. 4 Ifgreaterthan0.30volt.Circuithasexcessive

resistance(checkconnections,etc.).

AlternatorTestProcedure | A 17


The following marketing materials are available to complement this catalogue. To obtain copies, please contact your Bosch distributor.

Liquid Cooled Alternator Brochure

4pagebrochurelistingapplicationsfortherangeofLiquidCooledAlternators

Long Haul Alternator Brochure

6pagebrochurehighlightingtheperformancefeaturesoftheLongHaulRange

Refrigeration Alternator Application Guide

8pagebrochureprovidingtechnicalinformationandapplicationslistingsforrefrigerationalternators

BX Poster Pack

1xA1Vehicleapplicationchart;

4xA2Alternatorseriesposters

Visual Identification Posters

5postersprovidingpicturesandpartnumbersoffastmovingproductswithinourAustralian,European,Asian,CommercialandSparePartsranges.

A18

A 18 | MarketingMaterials


Marketing Materials

Warranty | A 19


Robert Bosch AustraliaGeneral Warranty Information

IntroductionAllproductsmanufacturedand/orsoldbyBoschAustraliacarryastatutoryandvoluntarywarranty.Consumer’srightstosuchwarrantyarelimitedtofailuresanddefectscausedbyamaterialormanufacturingfaultwithinthespecifiedwarrantyperiod.

Thiswarrantyinformationdescribesverybroadlythegeneralprocedureforthesettlementofwarrantyclaims.Detailedinformationrelatingtothemostcommonlysubmittednon-warrantycasesshouldalsobereviewedpriortoanywarrantysubmission.Onlygenuinewarrantycasesareaccepted.

What is a Warranty Case?AwarrantycaseexistswhenaBoschproductorsparepartfailswithinthespecifiedwarrantyperiodasaresultofamanufacturingormaterialfault.

What are Non-warranty Cases?Awarrantycasedoesnotexistifthefaultiscausedbyaviolationoftheoperating,maintenanceorinstallationinstructions,inappropriateorimproperuse,incorrecthandlingorunauthorisedrepairsandmodificationsperformedbythirdparties.Otherexamplesofnon-warrantycasesarefailurescausedbyforeigncontaminationandwaterentry.

Natural Wear and TearDamagecausedbynaturalwearandteardoesnotconstituteawarrantycaseevenifitoccurswithinthewarrantyperiod.

Wrong Deliveries and Transit DamageWrongdeliveries,incorrectordamagedpackingandtransitdamageclaimsarenotwarrantycasesandwillnotbeprocessedasawarrantyclaim.SuchcasesshouldbedirectedtoBoschCustomerServiceon1300307040.

Warranty Responsibility and EvaluationAllwarrantyclaimsaretoberesolvedinthemosteconomicalandefficientway,eitherbyrepairorreplacement.InthecaseofBoschstartermotorsandalternators,thesemustbesenttoaBoschAuthorisedServiceDealerforwarrantyevaluationand/orrepair.

FordetailsofyournearestBoschAuthorisedServiceDealerpleasecallourhotlineon1300060060orvisitwww.bosch.com.au

Initiating a ClaimIfaBoschproductfailswithinthespecifiedwarrantyperiodasaresultofamanufacturingormaterialfault,consumersshould:

4Stopusingthegoods

4Letthesellerknowassoonaspossible

4Lookafterthegoodsuntiltheyarereturned

4Returnthegoods,includingproofofpurchase(whiletherearenotimelimits,thisshouldbedoneassoonaspossible).

PackagingGoodsdonothavetobereturnedwiththeoriginalpackagingtoobtainarefund.

Warranty Periods and Proof of PurchaseThewarrantyperiodbeginsfromthedateofsaletothecustomer(generallytheconsumer).Thewarrantyperiodisnotrenewednorextendedasaresultofawarrantyrepairorwiththesupplyofareplacementpart.Thesellerisentitledtoaskforproofofpurchasewhengoodsareclaimedunderwarrantyandconsumersareobligatedtoprovideproofofpurchasewhenclaiminggoodsunderwarranty.Proofofpurchasewillgenerallyindicateifthepurchasedproductiscoveredunderwarranty.

The warranty period for Bosch starter motors and alternators is as follows:Passenger vehicle applications – 24 months/40,000kmCommercial vehicle applications – 12 months/20,000km

Deadlines for submitting Warranty ClaimsBoschAustraliaaimstorectifygenuinequalityproblemsasapriority.Thisisgenerallyachievedbyinvestigatingwhydefectiveproductshavefailedandbyintroducingimmediatecorrectiveactionmeasurestopreventre-occuringwarrantyfailures.ItisthereforecriticalthatallwarrantycasesarepromptlyreportedtoBoschAustralia.Boschreservestherighttorequestthepromptreturnofalldefectiveparts.

Product Liability and Product SafetyBoschAustraliashouldbeinformedimmediatelyaboutpotentialproductsafetyconcernswithinandoutsidethewarrantyperiod.BoschAustraliaiswellawareofitsproductliabilityandproductsafetyobligationsandresponsibilities.Itisouraimtoensureappropriateproductsafetystandardsaremetinordertoavoidinjury,lossanddamagecausedbydefectsinBoschproducts.

starter motors and alternators 2010 | 2011 for australia ... · a8 alternators - universal and...

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