state and national support staff issues

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State and National Support Staff Issues NC Serials Conference Friday, April 16, 2004 Prepared by: Annis Barbee, Shirley Hamlett, and Karen Letarte NCSU Libraries

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State and National Support Staff Issues. NC Serials Conference Friday, April 16, 2004 Prepared by: Annis Barbee, Shirley Hamlett, and Karen Letarte NCSU Libraries. SSIRT/LSSIRT. LSSIRT Survey Results. Over 2,000 responses were received from the survey. - PowerPoint PPT Presentation

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Page 1: State and National Support Staff Issues

State and National Support Staff IssuesState and National

Support Staff Issues

NC Serials ConferenceFriday, April 16, 2004

Prepared by: Annis Barbee, Shirley Hamlett, and Karen Letarte

NCSU Libraries

Page 2: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

SSIRT/LSSIRTSSIRT/LSSIRT

1993 ALA formed the Support Staff Interests Round Table (SSIRT)

1997 SSIRT sent a survey to support staff in the US and Canada.

Page 3: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

LSSIRT Survey Results

Over 2,000 responses were received from the survey. Top three library support staff issues are:

1)   Career ladders [few opportunities for advancement]

2)   Compensation not appropriate to level of education, experience and responsibilities

3)   Access to continuing education and training opportunities

Page 4: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

COPE3 Proposal

2001-2002 SSIRT presented a proposal to the ALA Executive board for a Congress type event addressing issues concerning non-MLS workers. ALA Executive Board accepted the recommendation and voted to fund a 3rd Congress on Professional Education with a focus on support staff.

Page 5: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

COPE 3 Objectives

To give voice to the three main issues from the 1997 survey: Career ladders, compensation, continuing ed/training. To address the shortage of library staff members Recruitment Changing roles

To define the role of library support staff members in the American Library Association and, also, to define the responsibility of ALA toward library support staff members. To define ways to express mutual respect between all who staff America's libraries and to define ways to celebrate the commonality of purpose among library staff members.

Page 6: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

COPE 3 Terminology

Focus for COPE 3 on those library workers who work in positions in the library that do not include specialists or those in positions defined as requiring the MLS.The term used to describe these library workers, which was used by the Steering Committee in naming the Congress and in all official references from COPE 3, is library support staff.

Page 7: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

COPE 3 Delegate Action Items

Delegates were asked to identify three to five specific ideas for action.Focus on action items that are doable and sustainable Action ideas in 23 separate topics were generated.

Page 8: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

Top 10 Topics from COPE 3

74

45

40

32

27

25

24

21

17

16

0 10 20 30 40 50 60 70 80

ALA and Library Support Staff

Certification of Library Support Staff

ALA Membership/Initiatives

Respect for Library Support Staff

Career Paths

Continuing Education and Training

Compensation

Accreditation of Library Support Staff Education Programs

Education/Scholarships

Marketing and PR

Page 9: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

ALA Responsibility

Steering Committee requested ALA take a leadership role in working with library support staff

issues and challenges in recommending to other

associations and to libraries and their parent institutions concrete ways to address these issues and challenges

Page 10: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

6 Areas for Recommendations

Association Life (ALA)WorkplaceCredentialingEducation and Continuing Professional DevelopmentValuing PeopleMarketing and Public Relations

Page 11: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

2.2 Career Paths

2.2.1 ALA should appoint a taskforce to establish a career ladder for support staff that is supplemental to ALA’s Library and Information Studies Education and Human Resource Utilization policy statement. This support staff career ladder (or lattice) should consider: standardized job titles staff training and development standards certification levels competencies compensation

Page 12: State and National Support Staff Issues

Library/Information

Science Career Path

Other EducationalCareer path

SeniorLibrarian

SeniorSpecialist

Librarian Specialist

LISAssociate Associate

Specialist

LISAssistant Assistant

Specialist

Clerk

Page 13: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

2.2.2

ALA and its divisions should consider stronger programming in human resources development for libraries with an emphasis on new models for classification job descriptionpay for responsibility and

performanceother pertinent areas.

Page 14: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

3.3 Competencies

The support staff career ladder taskforce (2.1.1) should include in its work the establishment of competencies for library support staff. These competencies should relate to program accreditation, library support staff certification, and approval of library support staff development activities.

Page 15: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

3.2 Accreditation of Library Support Staff Education

Programs3.2.1 ALA should move forward with acceptance of the 1998 revision of Criteria to Prepare Library Technical Assistants and establish a process that will allow the evaluation and revision of these criteria at regular intervals.3.2.2 If a support staff certification program is established through ALA/APA, ALA should study the feasibility of establishing a process for the approval or endorsement of continuing education programs for library support staff.

Page 16: State and National Support Staff Issues

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April 16, 2004

Progress on recommendations

COPE 3 Report submitted and unanimously approved by the Executive Board at ALA Toronto June 2003Board requested that by Oct. 2003 ALA will prepare an implementation recommendation reportDiscussion underway to make LSSIRT a division

Page 17: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

Other steps1) ALA Membership Committee will now include a permanent support staff position to be appointed by LSSIRT.2) Joint LSSIRT- ALA Membership Committee TF will develop proposal for a support staff membership category within the ALA dues structure for presentation to ALA Council at Midwinter 20043) ALA press releases and other information pieces will reflect the growing library support staff membership and participation in ALA.

Page 18: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

The North Carolina Library Paraprofessional

Association

The North Carolina Library Paraprofessional

AssociationA roundtable of the North Carolina Library AssociationA voting member of NCLA’s executive boardCurrently represents 7% of the total NCLA membership

A roundtable of the North Carolina Library AssociationA voting member of NCLA’s executive boardCurrently represents 7% of the total NCLA membership

Page 19: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

Jackie Frye, Region 1 DirectorHarnett County Public Library PO Box 1149Lillington, NC 27546(910) 893-3446

Jackie Frye, Region 1 DirectorHarnett County Public Library PO Box 1149Lillington, NC 27546(910) 893-3446

Sheila Little, Region 2 DirectorWilson County Public Library249 W Nash StWilson, NC 27893(252) 243-6784

Sheila Little, Region 2 DirectorWilson County Public Library249 W Nash StWilson, NC 27893(252) 243-6784

Barbara Torpy, Region 3 DirectorDavie County Public Library371 N. Main StreetMocksville, NC 27028(336) 751-2023

Barbara Torpy, Region 3 DirectorDavie County Public Library371 N. Main StreetMocksville, NC 27028(336) 751-2023

Wendy Barber, Region 4 DirectorWilkes County Public Library215 Tenth Street N. Wilkesboro, NC 28659(336) 838-2818

Wendy Barber, Region 4 DirectorWilkes County Public Library215 Tenth Street N. Wilkesboro, NC 28659(336) 838-2818

NCLPA Regions

Page 20: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

Goals of the NCLPAGoals of the NCLPAPromoting the development and recognition of the paraprofessional as an important and vital member of the library workforce;Encouraging discussion, activities and programs which support the mutual interest of the NCLPA and the NCLA;Providing a forum for paraprofessionals to share ideas and concerns of common interest and to identify common needs and goals;Acting as a stimulus to make NCLA more responsive to paraprofessional concerns; andEncouraging and maintaining a cooperative and supportive relationship among paraprofessionals and other library staff.

Promoting the development and recognition of the paraprofessional as an important and vital member of the library workforce;Encouraging discussion, activities and programs which support the mutual interest of the NCLPA and the NCLA;Providing a forum for paraprofessionals to share ideas and concerns of common interest and to identify common needs and goals;Acting as a stimulus to make NCLA more responsive to paraprofessional concerns; andEncouraging and maintaining a cooperative and supportive relationship among paraprofessionals and other library staff.

Page 21: State and National Support Staff Issues

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April 16, 2004

Current InitiativesCurrent Initiatives

Resolutions to the North Carolina Library Association

Inclusive LanguageMutual Respect

Resolutions to the North Carolina Library Association

Inclusive LanguageMutual Respect

Page 22: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

Other ActivitiesOther Activities

Certification WorkshopWeb presence Biennial and Centennial conference workshopsConference ScholarshipFuture workshops on public, technical, and administrative support staff issues

Certification WorkshopWeb presence Biennial and Centennial conference workshopsConference ScholarshipFuture workshops on public, technical, and administrative support staff issues

Page 23: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

The NCLPA Needs You

The NCLPA Needs You

http://www.nclaonline.org/nclpa/

Page 24: State and National Support Staff Issues

NC Serials Conference

April 16, 2004

COPE 3 Website http://www.ala.org/Content/ContentGroups/HRDR/3rd_Congress_on_Professional_Education__Focus_on_Library_Support_Staff/3rd_Congress_Overview.htm

American Library Association/Allied Professional Association

http://www.ala-apa.org/

Council on Library and Media Technicians http://colt.ucr.edu/

Library Support Staff Interests Roundtable—LSSIRT http://www.ala.org/ala/lssirt/lssirt.htm

For further information