state farm® providing insurance and financial services state farm systems indiana university kelly...
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State Farm® Providing Insurance and Financial Services
State Farm Systems
Indiana UniversityIndiana University
Kelly School of BusinessKelly School of Business
10/2/200310/2/2003
State Farm® Providing Insurance and Financial Services
Insurance Industry is Information Intensive
• The leading insurer of homes since 1964 The leading insurer of homes since 1964 and automobiles since 1942and automobiles since 1942– 1 of every 5 autos in the US is insured by SF1 of every 5 autos in the US is insured by SF
• Maintaining over 71 million insurance Maintaining over 71 million insurance insurance policies in force insurance policies in force
• An industry highly regulated by state An industry highly regulated by state governments – requirements differ from governments – requirements differ from state to state. state to state.
State Farm® Providing Insurance and Financial Services
State Farm Systems
• Systems is not the business, but the Systems is not the business, but the department must understand the department must understand the businessbusiness
• Essentially, Systems exists to help Essentially, Systems exists to help business partners implement technology business partners implement technology and business solutions that serve the and business solutions that serve the State Farm customerState Farm customer..
• Technology is on the critical path for Technology is on the critical path for future success of our organization.future success of our organization.
State Farm® Providing Insurance and Financial Services
Enterprise Network
• One of the world’s largest private networksOne of the world’s largest private networks• Leased connections to our remote officesLeased connections to our remote offices• Process approximately 1 billion transactions Process approximately 1 billion transactions
per monthper month• End-to-end connectivity between nearly End-to-end connectivity between nearly
150,000 employees at more than 21,000 150,000 employees at more than 21,000 State Farm locationsState Farm locations
State Farm® Providing Insurance and Financial Services
Systems Key Challenges
• Integrating Web-based Integrating Web-based systems with legacy systems with legacy systemssystems
• Pace of emerging Pace of emerging technologytechnology
• SecuritySecurity• Systems AvailabilitySystems Availability
• Capacity and scalabilityCapacity and scalability• Balancing time-to-market Balancing time-to-market
with qualitywith quality• Skill gapsSkill gaps• End-to-end performanceEnd-to-end performance
Challenges create exciting career opportunities Challenges create exciting career opportunities for bright people!for bright people!
Our challenges include:Our challenges include:
State Farm® Providing Insurance and Financial Services
Types of IS Positions
• Business AnalystsBusiness Analysts• Systems AnalystsSystems Analysts• Project ManagersProject Managers• Project PlannersProject Planners• Testing CoordinatorsTesting Coordinators• Network AnalystsNetwork Analysts• Helpdesk SpecialistsHelpdesk Specialists
• Hardware SpecialistsHardware Specialists• Interface Design SpecialistsInterface Design Specialists• Systems DesignersSystems Designers• Security AnalystsSecurity Analysts• Database AdministratorsDatabase Administrators• Test Environment AnalystsTest Environment Analysts• Human Factors AnalystsHuman Factors Analysts
State Farm® Providing Insurance and Financial Services
Business Analyst
Solve business problems through technology
• Internal ConsultantInternal Consultant
• Research, define and document business Research, define and document business requirementsrequirements
• Understand current and future processesUnderstand current and future processes
• Liaison between the business users and Liaison between the business users and technical developerstechnical developers
State Farm® Providing Insurance and Financial Services
Systems Analyst
– NET, Websphere, C#NET, Websphere, C#– Java / Visual BasicJava / Visual Basic– Internet technologies (XML, ASP)Internet technologies (XML, ASP)
Coding/Training in the following:
State Farm® Providing Insurance and Financial Services
Legacy Systems Development
• Legacy Systems 3GL Programming Legacy Systems 3GL Programming LanguagesLanguages– COBOLCOBOL– PL/1PL/1– AssemblerAssembler
• Integrating Legacy Systems, Web Integrating Legacy Systems, Web Development, and Network StrategyDevelopment, and Network Strategy
State Farm® Providing Insurance and Financial Services
Advantages of working in Corporate IT Shops
•Change careers within the same Change careers within the same companycompany
•Flexible travel opportunitiesFlexible travel opportunities
•Flexible work arrangementsFlexible work arrangements
•Business casual attireBusiness casual attire
State Farm® Providing Insurance and Financial Services
Job Training
•Business Analyst System Education (BASE)Business Analyst System Education (BASE)
•Customized Systems Analyst Training (CSAT)Customized Systems Analyst Training (CSAT)
•Recognize need for lifelong education and trainingRecognize need for lifelong education and training
•Proactively providing educational opportunities in the Proactively providing educational opportunities in the newer technologiesnewer technologies
•Learning environment allows employees to apply Learning environment allows employees to apply training to their current positions and prepare them to training to their current positions and prepare them to meet the future needs of Systemsmeet the future needs of Systems
State Farm® Providing Insurance and Financial Services
Common Misconceptions
• I will sell insurance. I will sell insurance.
• I must have an insurance I must have an insurance background.background.
• I can’t move up in a large company.I can’t move up in a large company.
State Farm® Providing Insurance and Financial Services
Systems Professionals
Enthusiasm – “Can Do Attitude” Enthusiasm – “Can Do Attitude”
Problem Solving SkillsProblem Solving Skills
Technical SkillsTechnical Skills
Communication SkillsCommunication Skills
Organizational SkillsOrganizational Skills
Work in a Changing EnvironmentWork in a Changing Environment
State Farm® Providing Insurance and Financial Services
Corporate South Complex
State Farm® Providing Insurance and Financial Services
Corporate South Complex
State Farm® Providing Insurance and Financial Services
Contact Information
State Farm Insurance CompaniesState Farm Insurance Companies
Human Resources Recruiting Human Resources Recruiting
3 State Farm Plaza South, K-13 State Farm Plaza South, K-1
Bloomington, IL 61791Bloomington, IL 61791
Need More Information? Visit our web site! Need More Information? Visit our web site!
http:\\www.statefarm.comhttp:\\www.statefarm.com
State Farm® Providing Insurance and Financial Services
QUESTIONS??QUESTIONS??
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