state of social & informal learning

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The State of Social & Informal Learning 2011 NASBA CPE Conference San Diego, CA March 9, 2011 Tom Hood, CPA.CITP CEO Business Learning Institute Maryland Association of CPAs 1 Thursday, March 10, 2011

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The Social Media Revolution is coming to learning. Tom Hood, CPA presents the State of Informal & Social Learning at NASBA's 2011 CPE Conference in San Diego.Tom puts learning in context of the major trends facing business and accounting profession. He makes the point that these powerful new social media tools can actually help create high performance organizations and make sure that your L > C - your rate of learning is greater than the rate of change in your industry and greater than your competition.

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Page 1: State of Social & Informal Learning

The State of Social & Informal Learning

2011 NASBA CPE ConferenceSan Diego, CAMarch 9, 2011

Tom Hood, CPA.CITPCEO

Business Learning InstituteMaryland Association of CPAs

1Thursday, March 10, 2011

Page 2: State of Social & Informal Learning

Why we are here...2Thursday, March 10, 2011

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Fear?What if informal & social learning

could be the key to success in this new normal?

3Thursday, March 10, 2011

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Top Learning Trends

What is the common theme?

Social Learning

Informal Learning

Life Long LearningHigh Performing Workplace

4Thursday, March 10, 2011

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Welcome to the New Normal

Will the pace of change increase or decrease?

Will complexity increase or decrease?

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 “As  it  relates  to  science  and  technology,  the  rate  of  change  in  the  next  decade,  is  likely  to  be  4  to7  9mes  faster  than  in  the  last  decade.    If  it  is  4x  faster  it  would  be  like  

planning  for  2010  in  1890,  if  it  is  7x      faster  it  would  be  like  planning  for  2010  in  1670.”

 -­‐Expert  on  Educa9on  Panel,  The  Aspen  Ins9tute

6Thursday, March 10, 2011

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The 5 C’s• Competition• Compliance• Convergence• Change• Complexity

We feel overwhelmed by a tsunami of changes

7Thursday, March 10, 2011

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Most CPAs feel like this with legislative, standards & regulatory changes

8Thursday, March 10, 2011

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As knowledge moves from stocks to flows, how do we stop our

inventory from becoming obsolete?

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• Hierarchy

• Command & Control

• Experience Curve

• Lecturer

• Push

• Network

• Connect & Collaborate

• Collaboration Curve

• Facilitator

• Pull

The world is changingFrom: To:

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From Push to Pull

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“You can’t stop the waves, but you can learn to surf”- Jon Kabat-Zinn

Photo: Pratt’s surfing page

Turbulent times require new skills and new ways of thinking

12Thursday, March 10, 2011

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The challenge is how to position our organizations for L > C

L > C“To keep pace in your industry, let alone as a leader, requires your

rate of LEARNING to be greater than, or equal

to, the rate of CHANGE.”

LEARNING

CHANGE

L C

14Thursday, March 10, 2011

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Learning 2.0 Tools15Thursday, March 10, 2011

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Learning 2.0The connected learner

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MACPA’s Journey

TomBill

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Our journey started with blogging

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MACPA’s Social Media Map

45,000 views

43,000 views

450 members2,943 followers

900+ connections

450 connections

Top 50 Business Blogs - 2011

Top AccountingBlogs

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Social Media connects us to thought leaders

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Just two sample tweets from DEVLEARN10 that was happening as I was presenting at EDMAX. A great way of “being in three places at the same time” and for sharing information from

conferences back home…

Social media allows you to be in 3 places at once!via Twitter

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AICPA Leadership Academy

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Social Media Engages & Shares Insights

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Social Media can take notes!

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Learning is not one way

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Learning is about relationships

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The learning continues by using social media tools to connect the learners

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Using a blog to support continuous informal learning - AICPA EDMAX

www.bizlearningblog.com28Thursday, March 10, 2011

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Comments on BizLearningBlog include a participant and author of book

Jane Bozarth - author

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Social Media to engage & connect at the NE CPE conference

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Twitter during the event, slideshare & blog post-event

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What I knew coming into the room.

+

What I learned while I was

here.

The wisdom of the crowd

Fresh Perspective. INSIGHTS!

+ =

Informal Learning is social, interactive & engaging

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The strength of weak ties can help keep L > C

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Don’t just take my word for it.ASTD 2009 Int’l Conference

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How to ride the waves of change?New skills & new ways of working

The i2a Leadership Edge

Strengths-based

leadershipself-aware in the

moment

NetworkLeadership

ability to engage others

Strategic Thinking

future-minded & flexible mindset

Source: i2a - Insights to Action by Gretchen Pisano & Tom Hood

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“To keep pace in your industry, let alone excel as a leader, requires your rate of learning to be greater than, or equal to, the rate of change.”

1. Sight - Ability to see emerging patterns and shift perspective when necessary2. Insight - Ability to learn faster than the rate of change in your industry3. Create - Ability to think strategically and creatively to gain insights that create new opportunities and foster innovation4. Communicate - Ability to collaborate inside and outside your organization and to build and sustain social networks of people engaged in the work5. Inspire – Ability to mobilize support and engage others to join you in ACTION

The new skills to ride the big wavesThe 5 Qualities of Extraordinary Leaders

L≥C2 2

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Isn’t it really about performance?The bigger bounce comes from continuous

learning, networking, and new skills

Explicit Tacit

social learning

informal learning

high performance

bigger bounce

pull

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Next Steps - It’s all about you!

1. Create  a  digital  footprint

2. Start  listening3. Make  friends4. Create  &  Share5. Recognize  &  

Reciprocate

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Source: www.C4LPT.co.uk

Top Ten Learning Technologies 1. Twitter – micro-updating tool 2. YouTube – video hosting and sharing tool 3. GoogleDocs – online collaboration tool 4. Delicious – social bookmarking tool 5. Slideshare – presentation hosting and sharing tool 6. Skype – instant messaging and VoIP call tool 7. Google Reader – RSS feed reader 8. Wordpress – blogging tool 9. Facebook – social networking site10. Moodle – course management system

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It is really about people

Learning + Leadership x New Tools > C

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The Leader’s job is...

To provide hope & inspiration and to

make your follower’s feel stronger and more

capable

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Tom Hood, CPA.CITP CEO

Business Learning InstituteMaryland Association of CPAs

http://www.bizlearning,net

(800) [email protected]

Follow me on: Twitter: http://www.Twitter.com/tomhood

LinkedIn: http://www.linkedin.com/in/tomhood Facebook: http://www.facebook.com/thoodcpa

Plaxo: http://tomhood.myplaxo.comSlideshare: http://www.slideshare.net/thoodcpaYoutube: http://www.youtube.com/thoodcpaSecond Life avatar name: Rocky Maddaloni

43Thursday, March 10, 2011