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HOW CONTENT MARKETING AND NATIVE WILL DRIVE A NEW ERA OF ENGAGEMENT A State of the Industry Intelligence Report for Brands and Publishers pulsepoint.com [email protected] pulsepointbuzz

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Page 1: State of the Industry Research

HOW CONTENT MARKETING AND NATIVE WILL DRIVE A NEW

ERA OF ENGAGEMENTA State of the Industry Intelligence Report for Brands and Publishers

pulsepoint.com • [email protected] pulsepointbuzz

Page 2: State of the Industry Research

WHAT YOU NEED TO KNOW • 06

SEVEN KEY TAKEAWAYS TO BRING BACK

TO THE OFFICE

TABLE OF CONTENTS

UNDERSTANDING THE DEFINITIONS AND LANDSCAPE OF

CONTENT MARKETING AND NATIVE • 08

CONTENT MARKETING IS THE OVERARCHING

STRATEGY; NATIVE IS ONE TACTIC OF EXECUTION

WHERE THE DOLLARS ARE HEADED • 12

CONTENT MARKETING & NATIVE WILL CAPTURE MORE

DOLLARS FROM DIGITAL DISPLAY & SEARCH BUDGETS

INTRODUCTION • 04

PROVING THE VALUE OF CONTENT MARKETING AND NATIVE • 16

ENGAGEMENT METRICS WILL SOON REPLACE CTR

CONTENT MARKETING AND NATIVE STILL HAVE A CATCH 22 • 22

INDUSTRY CHALLENGES MARKETERS & PUBLISHERS

STILL NEED TO TACKLE

ADVERTISING TECHNOLOGY WILL POWER

CONTENT MARKETING AND NATIVE • 26

PROGRAMMATIC WILL SOON POWER THE TARGETING, OPTIMIZATION &

MEASUREMENT OF CONTENT MARKETING CAMPAIGNS

CONCLUSION • 28

Page 3: State of the Industry Research

Q2 2015 • State of the Industry Intelligence Report

Marketers understand the importance

of evaluating campaigns for both brand

impact and tangible performance goals.

While content marketing has helped

brands create one-to-one engagements

with audiences, scaling it has been a

challenge. Advances in advertising tech-

nology, specifically programmatic, are

the final piece of the puzzle. Using pro-

grammatic technology to deliver con-

tent and native ads enables great story-

telling at scale - it helps publishers and

advertisers put the right content in front

of the right consumers at the right time.

How well we understand the nuances

between content marketing and native

advertising - how they differ, what ob-

jectives they meet, their execution and

implementation strategies - is crucial to

understanding how both can be ampli-

fied by today’s automation technology.

The answers to these questions are

more crucial now than ever before:

83 percent of marketers surveyed in

our 2014 study on the intersection of

programmatic and content marketing

believed that content will be program-

matic by 2017.*

In the interest of clarifying the distinc-

tion between content marketing and na-

tive advertising, PulsePoint and Digiday

polled over 500 brands, agencies, and

publishers, digging into the formats,

current trends being used and market-

place challenges that define the content

marketing and native landscape. Here’s

what we found out.

INTRODUCTION

1

*PulsePoint State of the Industry Report 2014

Page 4: State of the Industry Research

6 pulsepoint.com • [email protected] pulsepointbuzzpulsepoint.com • [email protected] pulsepointbuzz6

WHAT YOU NEED TO KNOW

The definitions are in:

“Content Marketing” is a strat-

egy to create and distribute

valuable content to attract and

acquire a defined audience.

“Native Advertising” is paid

media that matches the form

and function of the platform on

which it appears; i.e., advertis-

ing that mimics the environ-

ment it’s delivered in.

2DEFINITIONS STRATEGY

Agencies and brands (60

percent) view content market-

ing as very significant to their

overall marketing strategy.

Publishers (61 percent) say

content marketing is significant

or very significant in terms of

their revenue models, and a

close 54 percent say the same

about native advertising.

Agencies, brands and publish-

ers alike cited lack of resourc-

es as the largest challenge they

have with content marketing

and native today.

CHALLENGES

SEVEN KEY TAKEAWAYS TO TAKE TO THE OFFICE

Q2 2015 • State of the Industry Intelligence Report

To support brand engagement

objectives, 67% of marketers

use content marketing and

66% use native.

OBJECTIVES

BUDGETS

By 2017 content marketing and

native ad budgets will grow

59 percent and 46 percent

respectively, while display and

search growth will stagnate.

THE FUTURE

As automation encompasses

more of the content and native

distribution process, real-time

access to on-demand metrics

and the potential to expo-

nentially boost the reach of a

campaign will be clear boons

to advertisers from all corners

of the industry. Publishers who

can offer these capabilities will

lead the pack.

83 PERCENT OF MARKETERS

BELIEVE CONTENT MARKETING

WILL GO PROGRAMMATIC BY 2017.**PulsePoint State of the Industry Report 2014

Page 5: State of the Industry Research

pulsepoint.com • [email protected] pulsepointbuzz8

Content marketing was identified pri-

marily as “the strategy behind creating

and distributing valuable content to at-

tract and acquire a clearly defined audi-

ence” (74 percent) and “content creat-

ed, owned and distributed by the brand”

(67 percent). Simply put, material that

captures consumer attention by giving

engaging and/or useful content that is

associated with a brand’s core identity

(versus a direct promotion).

When it came to native, respondents

were most likely to identify it as “paid

media that matches the form and func-

tion of the platform on which it appears”

(73 percent) and “advertising that mim-

ics the environment it’s delivered within”

(71 percent).

WE KNOW THE DIFFERENCE- BUT DON’T

THINK ANYONE ELSE DOES

UNDERSTANDING THE DEFINITIONS & LANDSCAPE OF CONTENT MARKETING AND NATIVE

3Q2 2015 • State of the Industry Intelligence Report

WHERE THEY INTERSECTContent marketing is the message. Native can be

the envelope it is delivered in.

HOW DO YOU DEFINE CONTENT MARKETING?

HOW DO YOU DEFINE NATIVE?

THE PRIMARY DIFFERENCEContent marketing is the overarching strategy.

Native is one tactic of execution.

While content marketing and native ad-

vertising are not interchangeable terms,

they do have traits in common. Survey

respondents equally listed content mar-

keting and native advertising as “spon-

sored content aligned with brand mes-

saging,” and while in-app or in-stream

delivery was more often associated with

native (39 percent), content marketing

didn’t lag too far behind (29 percent).

This crossover is likely because these

factors are (or are becoming) essential

to the larger mission of marketing, and

crossover occurs in certain cases.

While respondents seemed clear on the

difference between content marketing

and native, they were far less confident

in the rest of the industry’s understand-

ing. A little over half (57 percent) say the

industry understands both formats and

strategies “not too well” or “not at all.”

Based on the findings, individuals are in

fact more educated on the nuances be-

tween content and native than most of

us realize (or are giving credit for)!

74%

67%

73%

71%

The strategy behind creating and

distributing valuable content to attract

and acquire a clearly defined audience

Content created, owned and

distributed by brands

Paid media that matches the

form and function of the platform

on which it appears

Advertising that mimics the

environment it is delivered within

Page 6: State of the Industry Research

Is there a preference between content

marketing and native advertising? Well,

there are two sides to the coin: those

who buy it vs. those who sell it.

Agencies and brands view content mar-

keting as much more valuable to their

overall marketing strategy, with 60 per-

cent saying it’s significant or very signif-

icant. Only 29 percent said the same of

native advertising. It could be because

advertisers have been doing content

marketing since the late 1800’s. But dis-

tributing it strategically across digital

media - something that native place-

ments can certainly help with - is much

newer territory.

61 percent of publishers say content

marketing plays a significant or very sig-

nificant role in their overall business de-

velopment strategies, inline with brand

strategies. On the other hand, publish-

er’s perception of native is much more

positive than brands and agencies, with

55 percent listing it as significant to very

significant.

THE POWER OF PERCEPTION

10 pulsepoint.com • [email protected] pulsepointbuzz

WHICH IS MORE POPULAR?

DEPENDS WHO YOU ASK3

HOW SIGNIFICANT OF A ROLE DOES CONTENT MARKETING AND NATIVE ADVERTISING PLAY IN YOUR OVERALL MARKETING STRATEGY?

0% 20% 40% 60% 80% 100%

Very significant

Significant

Somewhat significant

Not too significant

Not significant at all

Q2 2015 • State of the Industry Intelligence Report

HOW SIGNIFICANT OF A ROLE DOES CONTENT MARKETING AND NATIVE ADVERTISING PLAY IN YOUR OVERALL BUSINESS DEVELOPMENT STRATEGY?

0% 20% 40% 60% 80% 100%

Very significant

Significant

Somewhat significant

Not too significant

Not significant at all

BRANDS/AGENCIES:

PUBLISHERS:

Content Marketing Native Advertising

Content Marketing Native Advertising

Page 7: State of the Industry Research

12 pulsepoint.com • [email protected] pulsepointbuzz

And that gap between display/search

budgets and content marketing/native

is only set to narrow, with content mar-

keting and native ads marked as the top

two formats to receive major increases

in budgets in the next two years. The

only other format getting anywhere

close to that much attention? Digital

video. Why? These formats elicit higher

audience engagement, which is pivotal

for brands with upper funnel campaign

objectives.

Both will capture more brand dollars.

Brands, agencies and publishers report-

ed that content marketing and native

are both important to their organiza-

tions and strategies. But are the ad

dollars and digital inventory available to

back them? The answer is definitively

yes: both supply and demand are ex-

pected to grow in the next two years.

While display and search still command

most of the ad dollars, 37 percent named

content marketing as one of the largest

spending buckets.

WHERE THE DOLLARS ARE HEADED

4CONTENT

MARKETING AND NATIVE

GROWTH WILL OUTPACE

DISPLAY AND SEARCH

0% 20% 40% 60% 80% 100%

Native advertising

Standard display

Content marketing

High impact/rich media

Search

Digital video

Mobile display

Mobile in-app

Q2 2015 • State of the Industry Intelligence Report

WHICH OF THE FOLLOWING USES THE LARGEST PROPORTION OF YOUR BUDGET?

WHICH OF THE FOLLOWING DO YOU EXPECT TO SHIFT MORE BUDGET TO IN THE NEXT 2 YEARS?

0% 20% 40% 60% 80% 100%

Native advertising

Standard display

Content marketing

High impact/rich media

Search

Digital video

Mobile display

Mobile in-app

CONTENT MARKETING AND NATIVE RATE OF GROWTH WILL SURPASS OTHER FORMATS IN NEXT 2 YEARS

BRANDS/AGENCIES:

BRANDS/AGENCIES:

CONTENT MARKETING DIGITAL VIDEONATIVE ADVERTISING

46% 40%59%

Page 8: State of the Industry Research

The shift in brand/agency spend is good

news for publishers. Currently, 70 per-

cent of publishers name content market-

ing and 65 percent name native as major

sources of their revenue, and they ex-

pect both sources of revenue to increase

significantly in the next two years.

The cause of this shift is clear: display

(78 percent) and mobile display (65

percent) will continue to have their

place, but their growth will slow as new-

er digital formats prove more success-

ful in creating stronger engagement

between brands and their audiences.

With brand dollars moving into content

and native formats, there is a compel-

ling case for publishers to offer more

of these solutions and increase their

revenue.

Publishers should expect content

marketing and native to soon displace

mobile display, as both formats present

a highly effective mobile alternative for

reaching audiences.

14 pulsepoint.com • [email protected] pulsepointbuzz

CONTENT MARKETING69%

PUBLISHERS ANTICIPATE SIGNIFICANT REVENUE GROWTH FROM CONTENT MARKETING AND NATIVE ADVERTISING OFFERINGS

NATIVE ADVERTISING79%

DIGITAL VIDEO71%

Q2 2015 • State of the Industry Intelligence Report

4

WHICH OF THE FOLLOWING CURRENTLY BRINGS IN REVENUE FOR YOUR PUBLICATION?

Respondents who aren’t currently buy-

ing or selling content marketing and/or

native are split into two camps. 59 per-

cent of buyers/agencies and 71% of pub-

lishers are right on the brink, saying they

will be in the next 12 months.

By contrast, approximately 28 percent

claim they’ll never use those formats.

Content marketing and native advertis-

ing might not be for everyone, but the

majority are clearly ready for it.

0% 20% 40% 60% 80% 100%

Native advertising

Standard display

Content marketing

High impact/rich media

Search

Digital video

Mobile display

Mobile in-app

0% 20% 40% 60% 80% 100%

Native advertising

Standard display

Content marketing

High impact/rich media

Search

Digital video

Mobile display

Mobile in-app

WHICH OF THE FOLLOWING HAS THE POTENTIAL TO BRING IN MORE REVENUE FOR YOUR PUBLICATION IN THE NEXT 2 YEARS?

PUBLISHERS:

PUBLISHERS:

Page 9: State of the Industry Research

16 pulsepoint.com • [email protected] pulsepointbuzz

Why and how does this disconnect exist

between objectives and measurement?

To get to the heart of the differences

between content marketing and native

advertising, it’s useful to consider what

marketing objective each supports.

Brands/agencies overwhelmingly indi-

cated that they use content marketing

for upper funnel strategies: 67% list

brand engagement as the number one

objective best supported by content

marketing and 55% list brand aware-

ness.

NATIVE ADVERTISING PERCHES AT THE TOP OF THE FUNNEL: 66% OF MARKETERS LEVERAGE NATIVE TO SUPPORT BRAND ENGAGEMENT

CAMPAIGN OBJECTIVES

AND CAMPAIGN MEASUREMENT

ARE STILL DISCONNECTED

PROVING THE VALUE OF CONTENT MARKETING AND NATIVE

5Brand awareness

Brand engagement

Landing page traffic

Lead generation

Customer acquisition

0% 20% 40% 60% 80% 100%

Sales conversions

Brand awareness

Brand engagement

Landing page traffic

Lead generation

Customer acquisition

0% 20% 40% 60% 80% 100%

Sales conversions

WHICH OF THE FOLLOWING MARKETING OBJECTIVES ARE BEST SUPPORTED BY CONTENT MARKETING?

WHICH OF THE FOLLOWING MARKETING OBJECTIVES ARE BEST SUPPORTED BY NATIVE ADVERTISING?

Q2 2015 • State of the Industry Intelligence Report

BRANDS/AGENCIES:

BRANDS/AGENCIES:

Page 10: State of the Industry Research

ENGAGEMENT METRICS

WILL SOON REPLACE CTR

FOR CONTENT MARKETING AND

NATIVE

18 pulsepoint.com • [email protected] pulsepointbuzz

What’s interesting are sites that score content based on

how long it takes to read [articles] and reporting on how far someone scrolls to give a sense of how much content was

consumed - all of those granular scores are important.

Bill EvanEVP and Chief Digital Officer, Team Chemistry, WPP Group

The metrics marketers are using to

gauge the performance of each format

say a lot about their intentions, and it

makes the situation a bit more complex.

Brands and agencies are most often us-

ing CTR and impressions to judge the

success of native advertising, metrics

best suited for lower funnel objectives.

On the other hand, they’re more likely to

use things like time on page and social

engagements to measure content mar-

keting’s performance, indicating an un-

derstanding that with content, it’s often

the quality and not the sheer quantity of

interactions that matter.

Unsurprisingly, publishers are currently

offering CTR and impressions to brands

and agencies at the highest frequency

for both content marketing and native

advertising. Additionally, an overwhelm-

ing number of publishers indicated that

they do not yet offer engagement met-

rics like scroll velocity (80 percent).

“WHICH OF THE FOLLOWING METRICS DO YOU USE TO MEASURE THE SUCCESS OF CAMPAIGNS?

0% 20% 40% 60% 80% 100%

Time in view

Scroll velocity

Scroll depth

Social Enagements

Time on page

Impressions

Viewability rate

CTR

Time in view

Scroll velocity

Scroll depth

Social engagements

Time on page

Impressions

Viewability rate

CTR

Q2 2015 • State of the Industry Intelligence Report

Content Marketing Native Advertising N/A

BRANDS/AGENCIES:

Page 11: State of the Industry Research

WHICH OF THE FOLLOWING CAMPAIGN METRICS DO YOU PROVIDE?

0% 20% 40% 60% 80% 100%

Time in view

Scroll velocity

Scroll depth

Social engagements

Time on page

Impressions

Viewability rate

CTR

Time in view

Scroll velocity

Scroll depth

Social engagements

Time on page

Impressions

Viewability rate

CTR

20 pulsepoint.com • [email protected] pulsepointbuzz

Content Marketing Native Advertising N/A

PUBLISHERS: While publishers are providing some en-

gagement metrics, they’re not offering

enough to meet buyer demand. Pub-

lishers are slightly more likely to provide

social engagement metrics for content

marketing (58 percent) than native ad-

vertising (52 percent), showing that they

are growing attuned to how their buy-

side peers are assessing each.

The metrics publishers offer could be

due to a lack of awareness that mar-

keters are using engagement to gauge

campaign success or a technical inability

to offer this type of data. As buyer de-

mand for this grows, publishers will need

to figure out how to offer more granular

engagement and page level metrics –

moving us all beyond CTR, and into the

era of engagement.

Q2 2015 • State of the Industry Intelligence Report

What metrics are being used? Things from 15 years ago: clicks and page views.

What should be used? Time and attention.

Jason KintCEO, Digital Content Next

Page 12: State of the Industry Research

LACK OF DEMAND COMES

FROM LACK OF RESOURCES

- IN BANDWIDTH AND BUDGET

22 pulsepoint.com • [email protected] pulsepointbuzz

The industry has a wider set of interwo-

ven challenges to tackle before brands

fully embrace content marketing & na-

tive advertising strategies and before

publishers can fully support them.

Lack of budgets and resources to deliv-

er high quality content efficiently is the

number one barrier brands/agencies cit-

ed today (55 percent).

Being able to better measure ROI (which

50 percent listed as the second largest

challenge), would help them to solve

for this. By measuring the metrics that

matter, brands and agencies can better

prove ROI internally, which would in turn

empower them to demand greater re-

sources. Success begets success.

CONTENT MARKETING AND NATIVE STILL HAVE A CATCH 22

6Q2 2015 • State of the Industry Intelligence Report

WHAT BARRIERS ARE PREVENTING YOU FROM DOING MORE CONTENT MARKETING AND NATIVE?

Difficulty measuring/proving ROI 50%

Inability to target and distribute at scale 34%

Proving its value to my executives/organization 26%

Lack of resources/budget to deliver high quality content efficiently 55%

Lack of client demand 21%

Not a priority/unsure how to begin 13%

BRANDS/AGENCIES:

The barrier is overcoming this idea that it’s harder or more expensive or that it takes more resources. It’s just another way of structuring your marketing plan. I predict brands are going

to take on more of the role of content publishers.

Bill EvansEVP and Chief Digital Officer, Team Chemistry, WPP Group

Page 13: State of the Industry Research

PUBLISHERS STILL FEAR

“SPONSORED STIGMA”

24 pulsepoint.com • [email protected] pulsepointbuzz

Similarly, publishers listed insufficient in-

ternal resources and the overhead allo-

cations required to support an increase

in these placements as their top barrier

(44 percent). As with buyers, increased

revenue would lower the barrier to entry

by making more resources available. The

second highest barrier listed, at 38 per-

cent, is more difficult to solve: the fear

of “sponsored stigma,” or the desire to

avoid losing editorial integrity by host-

ing sponsored content. Developing clear

guidelines and best practices on how

to maintain a clear division of “church

and state,” and the metrics that will best

prove client success, are critical to over-

coming potentially negative perceptions

and limited funding for content market-

ing and native tactics.

Q2 2015 • State of the Industry Intelligence Report

WHAT CHALLENGES ARE HOLDING YOU BACK FROM EMBRACING CONTENT MARKETING AND NATIVE?

Lack of internal resourcesand overhead allocation

Technology infrastructure doesn’t support high impact/native formats

No clear definition of ad standards

Concerned about preserving publication/editorial integrity

Inability to drive engagement

Limited data and/or reporting to share with advertisers

Insufficient buyer demand 37%

44%

20%

21%

38%

15%

24%

PUBLISHERS:

Page 14: State of the Industry Research

26 pulsepoint.com • [email protected] pulsepointbuzz

In this new era of engagement, both

marketers and publishers agree that the

data-driven, automated technology that

powers search and display today will

soon do the same for content marketing

and native campaigns. While they don’t

see technology getting heavily involved

in the creation and production process,

they do feel that automation will help

them not only scale content marketing

and native, but enable better targeting,

measurement and optimization tech-

niques.

60 Percent believe advertising tech-

nology will provide more precise, data

driven targeting to distribute content

marketing and native ads in front of the

right audience in the right environment

at scale.

ADVERTISING TECHNOLOGY WILL POWER CONTENT MARKETING

7Q2 2015 • State of the Industry Intelligence Report

support high impact/native formats

Creating quality content faster and easier 29%

More precise data-driven targeting 60%

Distributing content at scale 45%

Better measurement and optimization techniques 58%

It won’t 11%

HOW WILL ADVERTISING TECHNOLOGY AUTOMATION IMPROVE CONTENT MARKETING AND NATIVE IN THE FUTURE?

58 Percent anticipate that technology

will bring better measurement and

optimization techniques.

And this reality is right around the

corner: 83 percent of marketers

surveyed in our 2014 study on the

intersection of programmatic and con-

tent marketing believed that content

marketing will be programmatically

powered by 2017.

Page 15: State of the Industry Research

28 pulsepoint.com • [email protected] pulsepointbuzz

CONCLUSION

8Digital content marketing and native ad-

vertising have seen significant growth

and maturation and both are set to see a

period of positive, rapid change over the

next two years.

The rise and adoption of programmatic

technology will make all of this easier. As

automation encompasses more of the

digital advertising ecosystem, content

marketing and native distribution will

benefit. Real-time access to on-demand

metrics and the potential to exponen-

tially boost the reach of a campaign will

yield clear benefits to advertisers; and

publishers who can offer these capabili-

ties will lead the pack.

Standard digital ads have continued to focus on direct response while content marketing has allowed more creativity

and engagement with the consumer - things further up the funnel like building brands and changing perception.

““Jason Kint

CEO, Digital Content Next

Q2 2015 • State of the Industry Intelligence Report

Page 16: State of the Industry Research

PulsePoint is a next-gen advertising technology platform that

fuses the science of programmatic targeting, distribution and

optimization with the art of content marketing. Our platform is

powered by terabytes of impression-level data, allowing brands to

efficiently engage the right audiences at scale while helping

publishers increase yield through actionable insights.

Investors in the company include Draper Fisher Jurvetson (DFJ),

Gotham Ventures, New Atlantic Ventures (NAV), Investor Growth

Capital, Updata Partners and VantagePoint Capital Partners. The

company is headquartered in New York City with offices in San

Francisco and London.

®

pulsepoint.com • [email protected] • pulsepointbuzz

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Q2 2015 • State of the Industry Intelligence Report

Page 17: State of the Industry Research

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