state/local government cloud case study

13
Panama City’s Cloud Success Richard Ferrick Network Administrator Panama City, Florida

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Richard Ferrick, Network Administrator, Panama City, FloridaHear from state and local agencies who have adopted SaaS/Cloud applications and platforms. The agencies will discuss the factors taken into consideration when selecting a particular solution or platform, hurdles that developed during adoption, and what every ISV should know when selling to the state and local agencies

TRANSCRIPT

Page 1: State/Local Government Cloud Case Study

Panama City’s Cloud Success

Richard FerrickNetwork Administrator

Panama City, Florida

Page 2: State/Local Government Cloud Case Study

Panama City’s Cloud Transition

• 2008 - Adoption of Cloud Computing• Deployment Strategy • Challenges During Transition

• Where We Are Today

Page 3: State/Local Government Cloud Case Study

Panama City’s Cloud Today

• Leverage Cloud for:• Cost savings• Increased Collaboration• Remote Access• State of the art apps

• Retain controls and protect city assets

Page 4: State/Local Government Cloud Case Study

• Google Docs is our Cloud File Server• Needed IT Controls like on-premise

Cloud Data Protection

• Access Management• Monitoring & Alerts• Audit• Compliance

• Data Migration• History & Change

Reports• Data Vault (WORM)

• Inventory• Search & Export• Usage &

Collaboration Reports

Google Docs

Data Governance Data Protection Data Analytics

Page 5: State/Local Government Cloud Case Study

Google Apps Marketplace• Google’s strategic choice in offering advanced specialized

solutions for customers• Following the success of the App Store• Customers benefit the most from a wide choice of solutions

Aprigo CloudLock Global DirectoryHelp Desk Scan Integration

Panama City’s Use of Marketplace Apps

Page 6: State/Local Government Cloud Case Study

Marketplace Example: CloudLock (by Aprigo)

• CloudLock - great example of how the marketplace extends the Google Apps solution.

• CloudLock - provides visibility & control into Panama City’s Cloud - Google Docs

• Visibility & Control of all domain docs• Usage & Collaboration analytics• Operational efficiency• “Build vs Buy”

Page 7: State/Local Government Cloud Case Study

Running Government in the Cloud

Google Calendar Google Docs Google VideoGoogle SitesGmail

How we use it…

Page 8: State/Local Government Cloud Case Study

Running Government in the Cloud

Branded YouTube channel hosting all public meetings in their entirety.

Page 9: State/Local Government Cloud Case Study

• Standardized iGoogle Page• Google Apps Core Components

The Employee Start Page

Running Government in the Cloud

Page 10: State/Local Government Cloud Case Study

Running Government in the Cloud

• Public facing web site using Google Sites

• Site updates more frequent

The City's Website

Page 11: State/Local Government Cloud Case Study

Running Government in the Cloud

• Quick distribution• Less effort

Simplified Public Records Request

Page 12: State/Local Government Cloud Case Study

Running Government in the Cloud

Training in the Cloud

• Google Apps• Human Resources• Police and Fire

Page 13: State/Local Government Cloud Case Study

Cloud Computing Impact

Moving core messaging and collaboration to the cloud• Enables new avenues of communication• Apps are always being improved upon without using valuable

IT resources.• Citizens have the ability to stay more informed