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Lars-Johan Jarnheimer STAYING AGILE IN A CHANGING WORLD

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Lars-Johan Jarnheimer

STAYING AGILE IN

A CHANGING WORLD

What do they have in common?

Ingvar Kamprad (IKEA) Erling Persson (H&M) Stenbeck (Tele2, Metro, Viasat...)

Who would have guessed some years ago that one of the most

valuable transport company in 2018 would not own any vehicles?

who would have guessed that in 2018 the worlds biggest

electric car company skipped the dealerships?

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Who could imagine that in 2018 the world’s biggest home

furnishing company would feel at home online?

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TO CREATE

A BETTER

EVERYDAY LIFE

FOR THE MANY

PEOPLE

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IKEA retail sales*: 38.3 billion Euro(excluding consumption tax.)

IKEA store visits: 936 million

412 stores

9500 products in the range

194,000 IKEA co-workers

1000 suppliers of home

furnishing products

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IT’S TIME TO

SAY GOODBYE

TO A FEW

HOLY COWS

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1. RIGHT CUSTOMER FOCUS

2. TIME

3. CONSEQUENCE MANAGEMENT

Prioritising in times of change:

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SPEED

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CUSTOMER FOCUS

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https://commons.wikimedia.org/wiki/File:Karolinska_institutet_aula.jpeg

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KEEP IT SIMPLE

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MANAGEMENT MEETINGS

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DARE TO MAKE

MISTAKES

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BE ON TIME

CALL BACK

DON’T LIE

NEVER PARK AT THECUSTOMER PARKING

Simple rules to live by

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QUESTIONS?

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