steam mop assembly 2 using your steam mop ... started problem resolution checklist issue resolution...

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GETTING STARTED Problem Resolution Checklist Issue Resolution 1 Insert the extension tubes into each other. 2 Place the cleaning pad on the mop head and press down. 3 Open the water tank cap, use the filling flask to fill the tank with water, then replace & tighten the cap. 1 SWEEP OR VACUUM YOUR FLOOR We recommend the use of the Shark ® Vacuum and/or Sweeper to work in conjunction with the steam mop for a complete cleaning system. 2 SANITIZE WITH A SHARK ® STEAM MOP ** Shark ® Steam Mops provide 99.9% sanitization* and are great for cleaning up stuck on dirt, grime, and footprints. For extra tough messes, try our new Shark ® Steam Energized cleanser. This gentle cleaning solution combines with steam for superior deep cleaning. 3 REGULAR MAINTENANCE IS KEY Daily spot cleaning is recommended to keep dirt and grime from building up in your home. The range of convenient, quick clean products from Shark ® is guaranteed to help you keep a clean and sanitized home. ** TIP: The initial use of the steam mop may cause streaking or clouding due to the residue from chemicals and polish previously used on your floors. Regular use of the steam mop will diminish this effect. For stubborn cases, you may need to rinse the floor with a mixture of one part vinegar and two parts water. Remember, a clean mop pad is essential for residue removal. STEAM MOP ASSEMBLY STEPS TO A SHARK ® CLEAN FLOOR NOTE: Prime the unit by pumping the handle to release moisture into the pad before use. USING YOUR STEAM MOP S3101_N3_QSG_131223 Paper: Quality A (Bright White) 157g/m2 Coating: Matte both sides P P P P P P The Shark ® Steam Mop will not turn-on. Ensure the power cord is plugged in correctly to a working 120 volt outlet. Shark ® Steam Mop will not make steam. Check the water tank. If empty, add water to the steam mop by following the instructions above. Shark ® Steam Mop leaves water on the floor or is hard to push. Be sure that the cleaning pad is soaked through and properly affixed to the entire mop head. If the pad is over saturated, unplug the unit, wait 2 to 3 minutes for the pad to cool, and then replace with a clean dry mop pad. Shark ® Steam Mop left white spot on the floor. Check to see if the cleaning pad is soaked through. We recommend that you unplug the unit and replace the cleaning pad. Make sure that the cleaning pad is attached correctly. Floors are cloudy, streaky or spotty after steaming. The initial use of the Steam Mop may cause clouding, streaking, or spotting of floors due to the residue from chemicals previously used to treat the floor. Be sure to follow the “Steps to a Shark ® Clean Floor”. Unable to Resolve Your Issue? If you are still having difficulty using the Shark ® Steam Mop, call our Customer Care Center at 1-800- 798-7398. cleanser ENERGIZED ENERGIZED For brighter, streak free floors, try • Breaks down tough greasy & stuck on messes • Non-toxic, biodegradable • Safe around kids & pets† • Great fresh scent Cleanser available at select retailers and at www.sharkclean.com or by calling 1-800-798-7398 When used as directed. Looking for Replacement Parts or Accessories? Check out www.sharkclean.com or give our Customer Care Center a call at 1-800-798-7398. 4 Plug in the mop and wait 30 second for the unit to heat up. The push/pull motion releases the steam as you mop. Steam output is adjusted by the speed of your moping motion. 1 2 3 4 Thank you for choosing a Shark ® Steam Mop! • 99.9% Sanitization * with just water • Lightweight Powerful Cleaning Performance • Disposable SaniFiber™ Pads are great for quick clean ups and germy messes • Washable MicroFiber Pads for long lasting cleaning performance * Under controlled test conditions, results may vary. Steam Mop cord release

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Page 1: STEAM MOP ASSEMBLY 2 USING YOUR STEAM MOP ... STARTED Problem Resolution Checklist Issue Resolution 1 Insert the extension tubes into each other. 2 Place the cleaning pad on the mop

GETTING STARTED

Problem Resolution Checklist

Issue Resolution

1 Inserttheextensiontubesintoeachother.

2 Placethecleaningpadonthemopheadandpressdown.

3 Openthewatertankcap,usethefillingflasktofillthetankwithwater,thenreplace&tightenthecap.

1 SWEEP OR VACUUM YOUR FLOORWerecommendtheuseoftheShark®Vacuumand/orSweepertoworkinconjunctionwiththesteammopforacompletecleaningsystem.

2 SANITIZE WITH A SHARK® STEAM MOP**Shark®SteamMopsprovide99.9%sanitization*andaregreatforcleaningupstuckondirt,grime,andfootprints.

Forextratoughmesses,tryournewShark®SteamEnergized™cleanser.Thisgentlecleaningsolutioncombineswithsteamforsuperiordeepcleaning.

3 REGULAR MAINTENANCE IS KEYDailyspotcleaningisrecommendedtokeepdirtandgrimefrombuildingupinyourhome.

Therangeofconvenient,quickcleanproductsfromShark®isguaranteedtohelpyoukeepacleanandsanitizedhome.

**TIP:Theinitialuseofthesteammopmaycausestreakingorcloudingduetotheresiduefromchemicalsandpolishpreviouslyusedonyourfloors.Regularuseofthesteammopwilldiminishthiseffect.Forstubborncases,youmayneedtorinsethefloorwithamixtureofonepartvinegarandtwopartswater.Remember,acleanmoppadisessentialforresidueremoval.

STEAM MOP ASSEMBLY STEPS TO A SHARK® CLEAN FLOORNOTE:Primetheunitbypumpingthehandletoreleasemoistureintothepadbeforeuse.

USING YOUR STEAM MOP S3101_N3_QSG_131223

Paper: Quality A (Bright White) 157g/m2 Coating: Matte both sides

PPPPPP

TheShark®SteamMopwillnotturn-on. Ensurethepowercordispluggedincorrectlytoaworking120voltoutlet.

Shark®SteamMopwillnotmakesteam. Checkthewatertank.Ifempty,addwatertothesteammopbyfollowingtheinstructionsabove.

Shark®SteamMopleaveswateronthefloororishardtopush.

Besurethatthecleaningpadissoakedthroughandproperlyaffixedtotheentiremophead.Ifthepadisoversaturated,unplugtheunit,wait2to3minutesforthepadtocool,andthenreplacewithacleandrymoppad.

Shark®SteamMopleftwhitespotonthefloor.Checktoseeifthecleaningpadissoakedthrough.Werecommendthatyouunplugtheunitandreplacethecleaningpad.Makesurethatthecleaningpadisattachedcorrectly.

Floorsarecloudy,streakyorspottyaftersteaming.TheinitialuseoftheSteamMopmaycauseclouding,streaking,orspottingoffloorsduetotheresiduefromchemicalspreviouslyusedtotreatthefloor.Besuretofollowthe“StepstoaShark®CleanFloor”.

UnabletoResolveYourIssue?IfyouarestillhavingdifficultyusingtheShark®SteamMop,callourCustomerCareCenterat1-800-798-7398.

cleanserENERGIZEDENERGIZED

For brighter, streak free floors, try

• Breaks down tough

greasy & stuck on messes

• Non-toxic, biodegradable

• Safe around kids & pets†

• Great fresh scent

Cleanseravailableatselectretailersandat

www.sharkclean.comorbycalling

1-800-798-7398† When used as directed.

LookingforReplacementPartsorAccessories?Checkoutwww.sharkclean.comorgiveourCustomerCareCenteracallat1-800-798-7398.

4 Pluginthemopandwait30secondfortheunittoheatup.Thepush/pullmotionreleasesthesteamasyoumop.Steamoutputisadjustedbythespeedofyourmopingmotion.

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2

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4Thank you for choosing a

Shark® Steam Mop!

• 99.9% Sanitization* with just water

• Lightweight Powerful Cleaning Performance

• Disposable SaniFiber™ Pads are great for quick clean ups and germy messes

• Washable MicroFiber Pads for long lasting cleaning performance

* Under controlled test conditions, results may vary.

Steam Mop

cord release