Stephanie O. Mitchell3401 Augusta St. Atlanta GA 30349

Cell: 609-556-9164 - som6584@yahoo.com

Work History

2/2015-4/2015 Claim It 4 UExtern/Medical Biller & Coder

Accurately verified Insurance Code records by following recommended coding standards such as ICD-9 and CPT Reviewed patient records for proper documentation Appropriately post and reconcile insurance and patient payments Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts Set up new patient accounts Retrieved Electronic Remittance Advice (ERA's) Followed up on Insurance and patient aging. Re-submitted insurance claims as necessary Insured office practices are in compliance with HIPAA regulations Reviewed physicians notes and obtain necessary clarifications when necessary Prepared appropriate claim documents

2011-Present: Johnson Service Group, Inc., Marietta GAExecutive Administrative Assistant/Human Resource Administrator

Performs administrative duties in support of the maintenance of employee records: Input data on new hires including state and local taxes, direct deposits, status changes & separation data

Handle I-9 compliance: Ensuring I-9s are accurate, tracked in the payroll system, filed properly & purged accordingly based on updating & expiring documents

Maintains daily schedule for manager, coordinates conference calls and meetings, and makes travel arrangements. Handle background checks Monitor lab test for ordering and completion

Coordinating weekly payroll for full-time and part-time employees.

Compliance with all garnishment and withholdings as required by different state/federal agencies.

Audit weekly payroll wages and taxes while providing accurate and timely paycheck to employees.

Create and prepare reports for management as needed.

Answer payroll inquiries from employees and research/resolve discrepancies

Communicates requests, follow-up, and organizes data/documentation

2009-2011: Capital Transportation Solutions, Kennesaw GA Executive A dministrative Assistant/Accounts Payable Assistant

Provide and negotiate quotes between customers and carriers for different freight. Prepare invoices for carriers to obtain revenue in a timely manner. Gather and analyze statistical data and generate reports/agings. Handle executive’s day to day calendar and travel arrangements. Excellent interpersonal, communication and customer service skills Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) Serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems. Obtain numerous document preparations for clients via web and other resources simultaneously.

2006-2009: JPMorgan Chase, Kennesaw, GAAdministrative Assistant/Financial Specialist

Handle customer’s questions and concern pertaining to their personal accounts. Use Company based software to complete projects that include: reports, formal correspondence to management, presentation materials, inter-office

memos, and other business related correspondence. Research, compile and prepare data for financial studies and potential for long range commitment. Adjust credit accounts to offer changes and/or promotions more beneficial to the customer. Shows sense of urgency in busy call center environments in banking and telecommunication industries. Diffused difficult customer situations with dexterity and ease. Conducted financial needs examination and recommended appropriate products and/or promotions to meet client needs. Selected to train new customer service representatives, functioned as ongoing assistant trainer and assured consistent quality of service and

professional environment.

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2002-2006 Montclair State University, Montclair, NJ Resident Director Assistant

Assisted and managed resident housing conditions. Communicate with families, residents, vendors, staff and general public effectively. Planned and implemented social, educational and recreational programs. Prepared outgoing mail and correspondence, including email and faxes. Managed multi-line phone system by routing incoming calls to appropriate offices or personnel while taking accurate messages. Performed highly visible position; managed front desk. Document residence data in computer system.

EducationEverest College, Atlanta, GA Medical Insurance Billing and Coding 2014-2015Bachelor of Arts Montclair State University, Upper Montclair, NJ 2002-2006

SkillsMicrosoft Office Suite (Word, Access, Excel, PowerPoint, Outlook)Type 60 WPM, 10,000 Alpha/Numeric KeystrokesLotus Notes, Oracle, PeopleSoft, Computer Aid Drafting, AS400, AutoCAD, the CloudHigh degree of accuracy, attention to detail, and the ability to handle confidential information.CPR/First Aid, OSHA and HIPAA CertifiedClaim Gear Software, Valant Software, Availity SoftwareICD-10 / CPT / HCPCS Medical Verification& Terminology

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