A L B A C O N S U L T A N C Y G R O U P®

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S T E P H E N C R A I G C O O P E R

P A T H W A Y T O N E W H O R I Z O N S

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- Stephen Craig Cooper

- Qualifications

- Employers and Education Providers

- Transferable Skills

- Documented Skills - Policing Summary - Scuba Diving Instruction & Underwater Video Production

- Teaching English as a Second Language - HR Recruitment Achievements

- ‘Live’ E-Publications

- Multi-Media Links

A L B A C O N S U L T A N C Y G R O U P®

DE C I D E

D I R E C T

& T H E P A T H W A Y T O N E W H O R I Z O N S

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BA C K G R O U N D

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Born 22nd Nov 1965

Age 45 Marital Status Single

Resident Hanoi VN

Mobile Phone No +84(4) 091 412 5602

VN Tax No 8009229342

Full UK Driving & Motorcycle License

World Tourist and Motorcycle Rider

Mac EnthusiastGolf and Scuba Diving

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STEPHEN CRAIG COOPER

Worked in both public and private sectors for 27 years in a range of positions from entry level semi-skilled positions to Owner/Managing Director. Extensive experience in various industries and international settings has engrained a wealth of knowledge that allows a unique view of the ‘Big Picture’ and essential insight into identifying those ‘Key Drivers’ and Personnel motivators that enterprises may be need to achieve their goals.

LOOK

“To be diligent, ethical and consistent in providing ‘benchmark’ standard solutions that help others legitimately achieve their ambitions.”

LISTEN

RESEARCH

CONSULT

ANALYZE

SYSTEMATIC APPROACH TO

SOLUTIONS

Overview of Experience

Philosophy

D E C I D E

D I R E C T

ASSESS

RECOMMEND

REPORT WITH CONFIDENCE

REVIEW

TRAIN

OVERSIGHT

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Stephen.cooper45@gmail.com

Albaconsultgroup@gmail.com

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A L B A C O N S U L T A N C Y G R O U P®

Pro f i c i e n t M ic r oso f t O f f i ce A pp l i ca t i ons , W i ndo ws and M ac , Bas i c Web Jooml a

Q U A L I F I C AT I O N S A N D T R A I N I N G

1. SNC BUSINESS STUDIES

2. PASSES IN INFORMATION STUDIES

6. PADI INSTRUCTOR CERTIFICATE7. TEXT AND TALK ENGLISH TEACHING CERTIFICATE

3. DECLARATION OF SERVICE 4. DHE POLICING STUDIES 5. EXEMPLARY SERVICE 8. LIST OF POLICE TRAINING COURSES

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1982 - 1984 Cape Contracts Ltd Trainee Manager/Assistant Planning Engineer Sales, estimating, tendering, measurement & bonus calculation

1988 - 2000 Metropolitan Police Police Constable Public Service maintaining law and order in various capacities

2000 - 2003 In-Deep Images Owner and Managing Director Selling and instructing specialist diving skills & video product

Sept 03–Nov 03 Text and Talk Teacher in Training

Nov 03–Oct 04 SITC English Teacher Teaching English as a Second Language - All Levels , Vietnam

Nov 04–Jun 05 SITC Head Teacher - Director of Studies Teaching and Supervising/Mentoring other teachers, Admin

July 05–Aug 07 Language Link (LLV) English Teacher Teaching General English to Teenagers and Adults

Sept 06- Mar 07 King Fahd University Academic English Teacher Teaching Academic English, Prep Year, Saudi Arabia

May 07–Aug 07 (LLV) Corporate English Teacher Teaching to Corporate Groups Business & General English

Aug 07–July 08 (LLV) Teacher Recruitment Officer Sourced, Interviewed,Inducted, provided welfare & Discipline

Aug 08 - June ’11 (LLV) HR Recruitment & Welfare Manager As Above plus developed all aspects of Foreign HR Dept.

1982 Glasgow Central College of Commerce National Certificate in Business Studies1985 Scottish College of Textiles Heriot Watt University 1st Year passes Communication, Financial/Quantitative Information & Info Technology1997 University of Portsmouth DHE in Policing & Police Studies

2000 Professional Association of Diving Instructors PADI Master Scuba Diving Trainer (MSDT)

2003 Text and Talk Academy Certificate in Teaching EFL/ESL

A L B A C O N S U L T A N C Y G R O U P® 5 T H E P A T H W A Y T O N E W H O R I Z O N S

Year Company Position Basic Job Description

EMPLOYERS AND EDUCATION PROVIDERS

Year Institution Qualification

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Work IndependentlySafety Conscious

Use My HandsConstruct and RepairOperate Machinery

Utilize and maintain EquipmentResponsible for others property

Inspection Methods Quality control Requirements

Customer ServiceImportance of and Meeting Deadlines

Work Independently & Part of a Team

Desire to Learn and ImproveCount Observe and Compile

Detail OrientedTake Inventory

The importance of quality service delivery as tendered

Patience and Determination

Work Independently & Part of a TeamPatient, Persuasive, Confront or Counsel, Diplomatic, Speak Confidently in Public,

Insightful, Various Human Personality and Skills Assessment Techniques, Open-

Minded,Flexible in Approach to Solutions, Self-Disciplined, Proven Integrity, Dutiful,

Respect and Direct Others, Decisive Problem Solver, Understand the ‘Big

Picture’, Excellent Research and Planning skills. Responsible and Accountable.

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ASSISTANT PLANNING ENGINEERSEMI-SKILLED LABOUR POLICE OFFICER

T R A N S F E R A B L E S K I L L S

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Customer Service Orientated, Necessity of Sales with Effective

and Efficient Delivery, Time Management, Problem Solving, Manage Money, Budgeting and

Profit Margins, Organize Groups, Work independently, Use complex

Equipment, Train others in their Use and Maintenance, Detail Orientated,

Anticipate Needs and Potential Problems and Provide Innovative

Solutions, Take Risks, Make Decisions and take Responsibility

Work Independently, Excellent Communication Skills, Willing to Learn

and Listen, Teach, Remember Information, Create and Develop New

Ideas suited to Individual Learners needs, Design, Edit, Write Clearly, Empowering Others, Expressive

Work Independently & Part of a Team,Delegate, Explain things to

others, Mediate and Solve Problems, Team Building, Self-Motivated,

Consideration of Others, Organize and Conduct Meetings, Anticipate Needs

and Develop Varying Systems to Meet Needs and Targets, Excellent

Communication skills Orally and in Writing, Delegate and Direct Others,

Research and Develop Suitable Training Programmes and Workshops. Internal and External Organization Compliance,

Ensure Departmental and Inter-Departmental Cohesion

PADI Instructor 14 Courses

Master Scuba Diver Trainer

A L B A C O N S U L T A N C Y G R O U P®

Metropolitan PoliceCourses as listed in service summary

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RECRUITMENT OFFICER MANAGERENGLISH AS FOREIGN LANGUAGE TEACHER

& DIRECTOR OF STUDIES

SCUBA DIVING

BUSINESS OWNER

T R A N S F E R A B L E S K I L L S

A P A T H W A Y T O N E W H O R I Z O N S

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1. Research and Development of Organizational Admin and Workflow Needs: Design solution, present, implement and design/deliver training needs. Met Police and LLV

Can Assist companies in legal and financial compliance in UK. Compete more effectively against foreign competition locally, particularly the foreign language

centre education market. Excellent Intermediary skills based on absolute integrity and confidentiality.

2. Complex and Critical Problem Solving in a ‘live’ and fluid ‘high risk’ environment with strict observance to legal compliance issues: consistent provision of primary Intelligence without detection as requested. Met Police

3. Promoting and ensuring legal and ethical Personnel Policies in a UK company based overseas. Contractual, immigration and taxation compliance for both company and individual. LLV

4. Staff and Management Training Workshops. Specifically promoting and establishing a valid corporate culture in a cross cultural staffing environment, inline with company objectives. LLV

6. Creating Analytics for recruitment planning, increased retention and succession planning. Utilizing digital media such as Linkedin, Facebook, You-Tube, ISSUU and Online HR and recruitment resources specifically targeting and on-boarding suitable personnel within budget. LLV

9. Personal and Hard Target Risk Assessment. Also needs assessment in more commercial environment. Met Police

Work experience in the UK, Australia, Thailand and Vietnam. Public and private sector. Culturally aware and sensitive to varied

expectations in program establishment and implementation protocol, particularly in Thailand and Vietnam.

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7. Develop company product, USP, marketing materials, direct sales initiates and promotions. Establish niche market in provision of specialist scuba diving and videography product. Indeep Images

8. Developed systems of best practice through effective use of available resources and legal precedent ensuring consistent acceptance of primary evidence in UK courts for male solicitation offenses, previously particularly difficult to prove. Met Police

5. Development of staff website and internal communications system. Training and oversight of usage protocols. LLV

10. Responds well under extreme pressure exposed to stressors over protracted periods. Met Police, Indeep Images, LLV

11. Analytic, flexible in approach with a constant consideration to the better use of available resources and quality of service delivery. Met Police, Indeep Images, LLV

12. Responsive to the needs of others whilst maintaining sight of company priorities and objectives. Introducing ethical methods of internal staff selection for promotion or development purposes. Met Police, Indeep Images, LLV

T H E P A T H W A Y T O N E W H O R I Z O N S

D O C U M E N T E D S K I L L S D E C I D E

D I R E C T&

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London Metropolitan Police 1988-2000

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Drager Ray Semi-Closed Circuit ReBreather

Drager Dolphin Semi-Closed Circuit ReBreather

Pool Instruction before Open Water Training

Master Scuba Diver Trainer/Videographer

Would require recertification to resume diving instruction.

Can advise on all aspects of setting-up a recreational

diving operation

Equipment sales, course sales, the need for strategic partners, statutory partners depending on your location.

Customer satisfaction, retention/

recommendations

Underwater video production/editing/marketing and sale

Camera rental/insurance/damages/malfunction/ROI

Specialist equipment purchase, do you REALLY have enough?

Best marketing and sales techniques to exploit the

available market to establish daily turnover, even in a low

season.

The best ways to persuade the unsure! Do you think you can it it alone?All shore diving or will you need access to your own or another

company’s boat? Are you costing this correctly against expenses?

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PADI No. 467980

Great Barrier Reef

Andaman Sea

South Pacific OceanSulu Sea

Gulf of Thailand

Coral Sea

Mediterranean Sea

I N D E E P I M A G E S Koh Samui Thailand 2000- 2003

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The Director of Studies (DOS) wears many hats. The diversity of roles presents unique challenges and requires a broad range of skills from the academic focus through product development and promotion to staff discipline

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Let’s Go + Supplements

Language in Use + Let’s Talk + Supplements

New English File + Supps Get Set Go + Supplements

New Headway Academic and Focus on IELTS

International Express + Market Leader + Supps

Young Learners lessons require more thought and a greater variety in planned activities than adult lessons. Teachers efforts are usually rewarded instantly and therefore many teachers are interested in teaching children. Their learning ability is often incredibly quick compared to adults.

Taking up position in a school with much higher reputation means returning to basics and proving your ability to a better qualified audience and engaging in a wider range of courses and levels.

Academic English in the Uni-prep year in KSA was a very enlightening experience from both an student learning and classroom management perspective. Also a very solid lesson in cultural differences and differing motivations in learning.

Returning to the fold in LLV with a position that provided scope to use the experience attained to date and improved position within the company.

Bangkok, Thailand. Children and Young Learners

Hanoi, Vietnam. Teacher & Director of Studies, SITC

Hanoi, Vietnam. Young Learners, Teenagers and Adults, LLV.

Dammam, Saudi Arabia. Academic English prospective university students.

Hanoi, Vietnam (2). Corporate Adult groups including university lecturers, LLV.

TEACHING AND ACADEMIC MANAGEMENT OF ENGLISH AS A SECOND LANGUAGE TESOL/TEFL 2003 - 2007

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Summer Programme Activities

Corporate Business Training

Young Learner Classroom

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Public Teenagers

Young Learner

Summer Programme Activities

Adults

Corporate Teenagers

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1. Responsibility for four schools, one recruitment officer and two support staff.

2. Total establishment of teachers presently 130 and increasing 10-15% year on year if sales growth targets met.

3. Maintain agreed selection criteria, place advertising, interview by phone, Skype, Online Video and in person.

4. Ongoing oversight of foreign personnel contracts, compliance, review and renewals. Reward and Retention Strategies. Welfare.

5. Implementation of HR management systems for foreign personnel, compliant with local legislation.

6. Supervise and maintain administrative systems to ensure effective management of the companies service providers and ensure compliance with ISO 2008, Vietnamese Labour Code, Personal Income Tax liabilities and Immigration Policy.

7. Daily attention to personnel requirements and monitor and evaluate value of recruitment strategy.

2 years negotiating the continually revised teacher remuneration package (Recruitment & Retention)

Introduction of an HR E-Tutorial for academic line managers to develop understanding and independence in their role within the foreign HR system, most specifically within the discipline system (Staff training)

Standardization of all line manager contracts (on-going Internal compliance)

Introduction of Structured Probationary Period & PDP’s (Quality Control)

LLV g-mail account for all teachers (Internal communication and compliance)

Teacher Website has already been established (on-going supervised development)

Development of Recruitment system with ‘Online Video Interview Application (Systems Development)

Introduction of Probation and Contract Completion Surveys (Quality Control)

Standardization all Foreign Procedures (on-going Internal compliance)

Interactive E-Versions of all Handbooks (on-going, Internal compliance)

Initiated use of social/professional networks for work (Compliance, Communication)

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HR RECRUITMENT ACHIEVEMENTS LLV - (2007 -2011)

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T H E P A T H W A Y T O N E W H O R I Z O N S

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E - P U B L I C A T I O N S P R E S E N T L Y I N U S E

TEACHING APPLICANT INFORMATION E-PACK LLV 2010

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SUMMER PROGRAMME BROCHURE LLV

TEACHERS HANDBOOK LLV

NEW CONTRACT PROPOSALS LLV

INTERNATIONAL PARTNERSHIP COVER LLV

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SCHOOL MANAGEMENT TEAM - FOREIGN HR INTERACTIVE TUTORIAL

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D E C I D E

D I R E C TA L B A C O N S U L T A N C Y G R O U P ®&

T h e P a t h w a y t o N e w H o r i z o n s

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