store layout_space allocation

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    STORE LAYOUT & SPACE

    MANAGEMENT

    LALIT CHIKKER

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    Elements of the store environment Objectives of the store environment

    Store Layout

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    Elements That Compose

    the Store Environment

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    Objectives of the store

    environment

    Developing a store & brand image

    Increasing space productivity

    Commercial Returns

    Store Layout Manaement

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    Floor plan - schematic that sho!s !here

    merchandise and customer servicedepartments are located" ho! customers

    circulate through the store" and ho! much

    space is dedicated to each department#

    Store Plannin

    LO 1

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    $icro-retailing - Occurs !hen a chain store

    retailer operating over a !ide geographic area"

    usually nationally" tailors its merchandise andservices in each store to the needs of the

    immediate trading area#

    %tac-outs - 'allets of merchandise set out on the

    floor in front of the main shelves#

    Store Plannin

    LO 2

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    llocating space(ypes of space needed

    )ac room

    Offices and other functional spaces isles" service areas" and other non-selling areas

    Floor merchandise space

    *all merchandise space

    %pace allocation planning

    Circulation

    %hrinage prevention

    Store Plannin

    LO 2

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    %pace allocation planning

    Improving space productivity in e+isting stores %pace productivity inde+ - ratio that compares the percentage

    of the store,s total gross margin that a particular merchandisecategory generates to its percentage of total store selling space

    used#

    %pace & %ales $i+ (he right alignment bet!een %ales and

    %pace provided is very important#

    %pace allocations for a ne! store or floor merchandise

    changeover#

    'lanograms - schematic that illustrates ho! and !here a

    retailer,s merchandise should be displayed on the shelf in

    order to increase customer purchases#

    Store Plannin

    LO 2

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    Circulation

    Free-flo! layout

    .rid layout

    /oop layout%pine layout

    Store Plannin

    LO 2

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    Store PlanninFree-flow

    layout

    Fixtures and merchandise are grouped into freef!o"ing patterns on

    the sa!es f!oor e#g# $outi%ue or sma!! si&e Accessories stores#Categor' c!assification not c!ear# Impu!si(e )u'ing more )ut space"astage is higher#

    Grid layout The counters and fixtures are p!aced in !ong ro"s or **runs+,, usua!!'at right ang!es+ throughout the store e#g# -upermar.ets# Limited

    $ro"sing / !imited creati(it'#

    Loop

    layout

    A ma0or customer ais!e )egins at the entrance+ !oops through thestoreusua!!' in the shape of a circ!e+ s%uare+ or rectang!eandthen returns the customer to the front of the store# epartmenta!stores !i.e -hoppers -top etc# Increases cross (isi)i!it' / shopping#

    Spine

    layoutA sing!e main ais!e runs from front to the )ac. of store+ transportingcustomers in )oth directions "ith either side there is merchandisedepartments using either a freef!o" or grid pattern )ranch off

    to"ard the )ac. side "a!!s e#g# Re!iance Trends+ 3A4 fashions etc#

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    !ree"!lo# Layout

    LO 2

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    Gri$ Layout

    LO 2

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    Loop Layout

    LO 2

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    Spine Layout

    LO 2

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    0ardline fi+tures 1for sports e2uipment"appliances etc#3

    %oftline fi+tures 1for clothing" linen etc#3

    )ul or capacity fi+ture - Display fi+ture that isintended to hold the bul of merchandise!ithout looing as heavy as a long" straightrac of merchandise#

    Feature fi+ture - Display that dra!s specialattention to selected features 1e#g#" color"shape" or style3 of merchandise#

    *all fi+tures

    !i%ture Types

    LO 5

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    !our"ay !eature Ra'(

    an$ Roun$ Ra'(

    LO 5

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    %helving

    0anging

    'egging

    Folding

    %tacing Dumping

    Mer'han$ise Presentation Plannin

    LO 5

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    )*"+eree Customer Sihtline

    LO 5

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    Color ,lo'(in

    LO 5

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    (he artistic display of merchandise and

    theatrical props used as scene-setting

    decoration in the store#

    4isual displays are located in a focalpoint" feature area" or other area

    remote from the on-shelf

    merchandising and perhaps even out

    of reach of the customer#

    4isuals should incorporate relevant

    merchandise#

    -isual Mer'han$isin

    LO 5

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    %torefront design

    (he storefront must clearly identify the name

    and general nature of the store and give some

    hint as to the merchandise inside# It includes all e+terior signage" *indo!

    Display appeal and the architecture of the

    storefront itself#

    Interior design (he finishes applied to surfaces

    (he architectural shapes

    Store +esin

    LO 6

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    /ighting design

    /ighting greatly enhances store sales#

    Contemporary lighting design re2uires an in-

    depth no!ledge of electrical engineering and

    the effect of light on color and te+ture#

    %ounds and smells5 total sensory mareting

    Effective store design appeals to the human

    senses of sight" hearing" smell" and touch#

    Store +esin

    LO 6

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    6ame" logo" and retail identity

    $ust be catchy" memorable" and

    reflective of the retailer,s merchandisingmission#

    Institutional signage

    Describes the merchandising mission"

    customer service policies" and other

    messages on behalf of the retail

    institution#

    -isual Communi'ations

    LO 7

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    Directional" departmental" and category signage

    Directional and departmental signage are

    usually large and placed fairly high" so they

    can be seen throughout the store#

    Category signage is usually smaller and is

    intended to be seen from a shorter distance7

    they are located on or close to the fi+ture itself

    !here the merchandise is displayed#

    -isual Communi'ations

    LO 7

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    'oint-of-sale signage 1'O%3 - relatively small

    signage placed very close to the merchandise"

    and intended to give details about specific items#

    (he most important function is to clearly state

    the price of the merchandise being signed#

    -isual Communi'ations

    LO 7

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    /ifestyle graphics

    /ifestyle images portray either the

    merchandise" often as it is being used" or

    simply images of related items or models that

    convey an image conducive to buying the

    product#

    /ifestyle photography must be ept very

    general so as to be attractive to the majorityand offensive to none#

    -isual Communi'ations

    LO 7

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    Spa'eManaement

    Overvie#E%'ee$in 'ustomer

    e%pe'tations

    throuhmer'han$isin

    e%'ellen'e

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    Spa'e is the me$ium that

    #e use to. Display and promote our products

    Racs and%helves

    .ondolas and

    Endcaps

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    Spa'e is the me$ium that

    #e use to. Communicate the brand

    InteractiveDisplays

    Creative

    %ignage

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    The ,est ,uy E%perien'e

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    Spa'e Manaement

    Goals Enhance the )est )uy brand by improving

    our customer,s shopping e+perience#

    'rovide Retail !ith easy-to-e+ecute $aps

    and 'lanograms

    naly8e category and item effectiveness

    to determine the optimal use of space

    'rovide customi8ed maps and planogramsto support maret specific assortments

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    Mer'han$ise Layout

    Each small

    bloc is an

    individual9section:

    %tore maps are created using

    utoCD

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    /E$u'ate$0 Layout

    Financial Objectives Revenues" (urns" $argins" etc#

    Operational Objectives

    isle *idth" ; of Registers" /' Dess" %toc Capacity" etc#

    esthetic Objectives )est )uy )randing" Clear %ight /ines" Fun Interactives" etc#

    Each and every store needs to be designed

    !ith the follo!ing criteria in mind5

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    hat is a Planoram1

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    2o# to rea$ a Planoram

    Displays

    Boxstock

    Product Listing

    Fixture Placement

    Signage

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    Ne# Planoram1

    *hen section performance is do!n

    6e! products are added to assortment

    $ajor trends indicate changes

    Competition demands

    %easonal space needs

    Other categories need space

    $odification of store plans

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    Spa'e Allo'ation

    %2uare Foot nalysis 1%tore" Dept" Class"

    %ubclass3

    %tore Capacity and Cubic %pace

    %tore Overstoc and Closeout nalysis

    djacency Recommendations

    $arginal Return on %pace nalysis

    d 0oc Retail %pace Related Investigations

    O34e'tive.

    ,est Utilisation o5 retail spa'e 5rom the point o5 vie# o5 .+isplay 'apa'ity6 relevant Cateory 7 Su3"'ateory

    representation & sta'(in story6 -isual appeal6 Customer

    'onvenien'e & easy 3ro#sin6 3est 'ommer'ial returns6

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    Spa'e Allo'ation

    %trategic plan on $erchandise sales enhancement

    %tore capacity & 'lanned %tocs density

    6umber of Categories < %ub-categories

    %tyle Options

    Colour Options

    %i8e Options

    'rice Options

    Offer Options

    'lanned commercial output

    8S +ONE ,ASE+ ON.

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    ,ene5its to Stores

    )alanced inventory Reduces costly or non performing stocs

    Eliminates !asteful overstocs

    Cuts in-store inventory costs

    Increases inventory turnover

    Influence shopping behavior $erchandise $i+ matches !ith the demand

    'ositions product as per retailer,s goal

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    ,ene5its to Stores

    Improve customer service

    Organises the floor for shopping ease

    .ives neat or right loo to in-store display

    Increase store efficiencies Ensure optimum case pacs

    Cuts bacroom overstocing

    %peeds up planogram implementation and replicatesit correctly on the floor#

    'roper placement for ne! items

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    Spa'e Plannin

    ll the 9Right: stuff

    %pace

    llocation

    'ositioning

    djacency &

    ttachment

    (he Right

    'lace

    (he Right

    6eighbors

    (he Right

    %pace

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    Positionin

    (he Right 'lace

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    A$4a'en'y

    (he Right 6eighbors

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    (06= >O?