stormwater funding and utility development community session amec earth & environmental, inc
DESCRIPTION
Stormwater Funding and Utility Development Community Session AMEC Earth & Environmental, Inc. Andy Reese Charlene Johnston. 1:00 Introductions Overview of municipal stormwater programs in RI – progress to date 1:15 Stormwater Utility Overview – Andrew Reese - PowerPoint PPT PresentationTRANSCRIPT
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Stormwater Funding and Stormwater Funding and Utility DevelopmentUtility DevelopmentCommunity SessionCommunity Session
AMEC Earth & Environmental, Inc.AMEC Earth & Environmental, Inc.
Andy ReeseAndy Reese
Charlene JohnstonCharlene Johnston
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AgendaAgenda 1:00 Introductions1:00 Introductions
Overview of municipal stormwater programs in RI – Overview of municipal stormwater programs in RI – progress to dateprogress to date
1:15 Stormwater Utility Overview – Andrew Reese1:15 Stormwater Utility Overview – Andrew Reese Keys to success at the local levelKeys to success at the local level Regional approachesRegional approaches
2:15 Break2:15 Break 2:30 Discussion: Municipal concerns, state role, 2:30 Discussion: Municipal concerns, state role,
next stepsnext steps 4:00 Adjourn 4:00 Adjourn
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Introductions Introductions RI Stormwater OverviewRI Stormwater Overview
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Stormwater Utility OverviewStormwater Utility Overview1:15-2:151:15-2:15
What is a stormwater utility?What is a stormwater utility? What makes it “better” than other methods?What makes it “better” than other methods? How do we go about setting one up?How do we go about setting one up?
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Urban Stormwater Paradigm ShiftsUrban Stormwater Paradigm Shifts
1. “Run it in ditches”1. “Run it in ditches”
2. “Run it pipes”2. “Run it pipes”
3. “Run it in 3. “Run it in stormwaterstormwater pipes”pipes”
4. “Keep it from 4. “Keep it from stormwater pipes”stormwater pipes”
5. “Just don’t cause a 5. “Just don’t cause a flood”flood”
6. “Oh… and don’t pollute 6. “Oh… and don’t pollute either”either”
7. “It’s the ecology 7. “It’s the ecology stupid!”stupid!”
8. “Water is water is 8. “Water is water is water...shed”water...shed”
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Flooding problemsFlooding problems Aging infrastructureAging infrastructure Development pressuresDevelopment pressures Erosion of channels & creeksErosion of channels & creeks Water quality & ecologyWater quality & ecology Regulatory mandatesRegulatory mandates LawsuitsLawsuits Quality of life & aestheticsQuality of life & aesthetics Preservation of property valuePreservation of property value Drinking water protection and Drinking water protection and
replenishmentreplenishment
All these paradigms lead to specific All these paradigms lead to specific drivers for stormwater programs:drivers for stormwater programs:
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1. Administration1. Administration General Administration General Administration Gen Prog Planning & Gen Prog Planning & DevDev Interlocal Coordination Interlocal Coordination Grants Program Grants Program
2. Billing And Finance2. Billing And Finance Billing Operations Billing Operations Customer Service Customer Service Financial Management Financial Management Indirect Cost Allocation Indirect Cost Allocation General Government General Government Support Support
3. Public Ed & 3. Public Ed & InvolvementInvolvement Public Awareness Public Awareness SW Qual Ed & SW Qual Ed & ReportingReporting Public Involvement Public Involvement Citizen’s Advisory Citizen’s Advisory GroupGroup Non-profit Integration Non-profit Integration Media Relations Media Relations Risk Communications Risk Communications
7. Capital Improvements7. Capital Improvements Major Capital Improvements Major Capital Improvements Minor Capital Improvements Minor Capital Improvements Land, Easement, And ROW Land, Easement, And ROW
8. Regulation And 8. Regulation And EnforcementEnforcement Code Dev & Enforcement Code Dev & Enforcement General Permit General Permit AdministrationAdministration Drainage Sys Insp & Reg Drainage Sys Insp & Reg Zoning & Land Use Reg Zoning & Land Use Reg Special Inspection Programs Special Inspection Programs Flood Insurance Program Flood Insurance Program Multi-Obj Floodplain Mgmt Multi-Obj Floodplain Mgmt Erosion Control Program Erosion Control Program Pest, Herb & Fertilizer Pest, Herb & Fertilizer Used Oil & Toxic Materials Used Oil & Toxic Materials Spill Response & Clean Up Spill Response & Clean Up Illicit Con & Illegal Dumping Illicit Con & Illegal Dumping Groundwater & Drinking Water Groundwater & Drinking Water Watershed Assessment & TMDL Watershed Assessment & TMDL Septic & I&I Program Septic & I&I Program Industrial Program Industrial Program Monitoring Monitoring
4. Technical Support4. Technical Support GIS Applications GIS Applications Database Management Database Management Mapping & Imagery Mapping & Imagery General Data Collection General Data Collection Web & Customer Support Web & Customer Support
5. Engineering & Planning5. Engineering & Planning Des Criteria, Stds And Des Criteria, Stds And GuidanceGuidance Field Data Collection Field Data Collection Quantity Master Planning Quantity Master Planning Quality Master Planning Quality Master Planning Design, Field & Ops Engr Design, Field & Ops Engr Retrofitting For Water Retrofitting For Water QualityQuality Hazard Mitigation Hazard Mitigation Zoning Support Zoning Support Multi-objective Planning Multi-objective Planning SupportSupport
6. Operations & Maintenance6. Operations & Maintenance
General Maintenance Mgmt General Maintenance Mgmt General Routine Maintenance General Routine Maintenance General Remedial Maintenance General Remedial Maintenance Emergency Response Maint Emergency Response Maint Infrastructure Management Infrastructure Management Public Assistance Public Assistance
Elements of a comprehensive Elements of a comprehensive stormwater programstormwater program
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Stormwater Program CostsStormwater Program Costs
$0$0
$100$100
$200$200
$250$250
$50$50
$/Dev. Acre/Year$/Dev. Acre/Year
$150$150
IncidentalIncidental
MinimalMinimal
ModerateModerate
AdvancedAdvanced
ExceptionalExceptional
Regulatory mandates or Regulatory mandates or program anomalies can program anomalies can skew these numbersskew these numbers
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MineMine
Public SystemPublic System
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What is a Stormwater Utility?What is a Stormwater Utility?
• A funding methodA funding method
• A program conceptA program concept
• An organizational entityAn organizational entity
Mix of methodsMix of methods
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1. There are about 125 1. There are about 125 “funding” methods and “funding” methods and variations for local variations for local governments… some governments… some better than others…better than others…
2. There is a 2. There is a big differencebig differencebetween “resources”, between “resources”, “money” and “revenue”“money” and “revenue”
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Resources, Money & RevenueResources, Money & Revenue Resources – free, non-monetary, donated, Resources – free, non-monetary, donated,
volunteer, goods and servicesvolunteer, goods and servicesYour neighbor’s lawnmowerYour neighbor’s lawnmower
Money – one-time, unpredictable, Money – one-time, unpredictable, undependable, episodic, limitedundependable, episodic, limitedYou buy your own lawn mowerYou buy your own lawn mower
Revenue – regular, predictable, money, Revenue – regular, predictable, money, budgeted, cash flowbudgeted, cash flowYou hire a landscape firmYou hire a landscape firm
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Shared Costs
InspectionFees
Grants
Building Blocks for FundingBuilding Blocks for Funding
Impact Fee
BondingGeneral
Fund
Resource User Fee Volunteers
Special Sales Tax
TaxAssessment
Fines
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What is a What is a stormwater utility?stormwater utility?
What makes it What makes it “better” than other “better” than other methodsmethods
How do we go How do we go about setting one about setting one up?up?
Where are we?Where are we?
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What is a What is a stormwater utility?stormwater utility?
Where are we?Where are we?
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MineMine
Public SystemPublic System
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What is a Stormwater Utility?What is a Stormwater Utility?
• A use-based funding methodA use-based funding method
• A program conceptA program concept
• An organizational entityAn organizational entity
Mix of MethodsMix of Methods
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What is a What is a stormwater utility?stormwater utility?
What makes it What makes it “better” than other “better” than other methodsmethods
Where are we?Where are we?
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Advantages of a Stormwater Advantages of a Stormwater Utility to Support ProgramsUtility to Support Programs
SStable table
AAdequate dequate
FFlexiblelexible
EEquitablequitable
Read my lips:Read my lips:““no new taxes”no new taxes”
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StableStableUtility vs. Tax or “Money” FundingUtility vs. Tax or “Money” Funding
““Money” or Money” or Tax-basedTax-based
User fee basedUser fee based
Maximum possible program
Time
$$$$
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$0
$2
$4
$6
$8
$10
$12
$14
$16
$18
$20
1 26 51 76 101 126 151 176 201 226 251 276 301 326 351 376 401 426 451 476 501 526 551 576 601 626
628 Utilities 628 Utilities Some “apples and oranges”Some “apples and oranges”Some “lemons”Some “lemons”Median = $3.23Median = $3.23±±Mean = $3.74Mean = $3.74±±
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AdequateAdequate
Okay - tell me when Okay - tell me when you start to feel this you start to feel this would be too much would be too much to charge to solve to charge to solve flooding and flooding and pollution problems pollution problems where you live?where you live?
$ 1$ 1
$ 2$ 2
$ 3$ 3
$ 4$ 4
$ 5$ 5
$ 6$ 6
$ 8$ 8
$ 10$ 10
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AdequateAdequateFor every $1 dollar per For every $1 dollar per month per house month per house (and appropriate fees (and appropriate fees to non-residences)to non-residences)
A utility can typically A utility can typically generate about $25 to generate about $25 to $35 per developed acre $35 per developed acre per year.per year.
Stormwater Program CostsStormwater Program Costs
$0$0
$100$100
$150$150
$200$200
$50$50IncidentalIncidental
ExceptionalExceptional
$$/Developed Acre/Yr$$/Developed Acre/Yr
AdvancedAdvanced
$250$250
MinimalMinimal
ModerateModerate
$1 fee$1 fee
$4 fee$4 fee
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FlexibleFlexible Primary source for the Primary source for the
wholewhole program program Other fees to enhance Other fees to enhance
equityequity Credits to encourage good Credits to encourage good
performanceperformance Can be geographically Can be geographically
basedbased Can take into account Can take into account
environmental costsenvironmental costs Can encourage LID designsCan encourage LID designs
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EquitableEquitable Costs are driven by:Costs are driven by:
runoff peakrunoff peak runoff volumerunoff volume runoff pollutionrunoff pollution
Each of these Each of these variables is variables is directlydirectly related to related to imperviousimpervious area in an urban area in an urban setting.setting.
““The more you pave the more you pay.”The more you pave the more you pay.”
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How a Fee is Calculated:How a Fee is Calculated:some estimate of developmentsome estimate of development
Equals 1.0Equals 1.0ERUERU
Say it isSay it is25002500 sqsq ftft
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How a Fee is CalculatedHow a Fee is Calculated
= 1 ERU= 1 ERU
= 40 ERUs less credit= 40 ERUs less credit
Rate structures can reflect a number of different things…not just impervious area
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Typical PropertiesTypical Properties$4.00/month charge$4.00/month charge
Fast FoodFast Food$62.72/mo$62.72/moless creditless credit
Large Res.Large Res.$5.50/mo$5.50/mo
Small Res.Small Res.$2.50/mo$2.50/mo
200,000 sq ft shopping200,000 sq ft shopping700,000 sq ft impervious700,000 sq ft impervious
$1121.20/mo$1121.20/moless creditless credit
2 tiers residential2 tiers residential
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Typical Commercial BuildingTypical Commercial Building
Say rental is $18/sq ft/yr or $180,000/yrSay rental is $18/sq ft/yr or $180,000/yrUser fee is $40/mo or $480/yrUser fee is $40/mo or $480/yr
this is less than this is less than 5 cents5 cents per sq ft per year per sq ft per year not counting credit (0.26%)not counting credit (0.26%)
60% parking60% parking40% office40% office10 ERUs10 ERUs$4/mo/ERU$4/mo/ERU
10,000 sq ft 10,000 sq ft commercial bldgcommercial bldg
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What is a What is a stormwater utility?stormwater utility?
What makes it What makes it “better” than other “better” than other methodsmethods
How do we go How do we go about setting one about setting one up?up?
Where are we?Where are we?
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We first need We first need to be clear to be clear
about potential about potential pitfalls…pitfalls…
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Who will not like the concept?Who will not like the concept?
• tax exempt propertiestax exempt properties
• people with large paved people with large paved areas with cheap areas with cheap buildingsbuildings
• fixed incomefixed income
• sometimes developers sometimes developers don’t like itdon’t like it
• MAYBE EVERYONEMAYBE EVERYONE
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Really, it would have Really, it would have worked but… worked but…
-or--or-
How To Fail FlawlesslyHow To Fail Flawlessly
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Defining “Failure”Defining “Failure” What failure is What failure is notnot::
Not going forward with Not going forward with the utilitythe utility
Not achieving a mature Not achieving a mature program in the first few program in the first few years – but knowing the years – but knowing the program pathprogram path
Not having 100% Not having 100% approval or a approval or a unanimous voteunanimous vote
What failure What failure isis::Having an uncontrolled Having an uncontrolled
and unplanned crashand unplanned crashNot being able to meet Not being able to meet
the expectations you the expectations you created (not a program created (not a program driven rate)driven rate)
Having a generally Having a generally ignorant or unsupportive ignorant or unsupportive public and stakeholderspublic and stakeholders
"Retreat Hell! We're just attacking in another direction.” "Retreat Hell! We're just attacking in another direction.” H.P. CroweH.P. Crowe
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Andy’s Top Ten ListAndy’s Top Ten List
1.1. We did it the convenient and inexpensive way, not We did it the convenient and inexpensive way, not the right way.the right way.
2.2. We didn’t make a true compelling case.We didn’t make a true compelling case.
3.3. We didn’t understand the process.We didn’t understand the process.
4.4. It was not legal.It was not legal.
5.5. We didn’t involve the community early enough or in We didn’t involve the community early enough or in the right ways.the right ways.
6.6. We couldn’t explain our program and funding We couldn’t explain our program and funding strategy or rates.strategy or rates.
7.7. We didn’t prepare our elected officials for vocal We didn’t prepare our elected officials for vocal complaints.complaints.
8.8. Our revenue and rate structure limited our ability to Our revenue and rate structure limited our ability to do our program.do our program.
9.9. Our database was messed up without ability to Our database was messed up without ability to easily fix. easily fix.
10.10. Our program or performance did not meet Our program or performance did not meet community expectations.community expectations.
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It It cancan work: work: There are probably 800 stormwater There are probably 800 stormwater
utilities that fund utilities that fund comprehensivecomprehensive stormwater management programs in stormwater management programs in the United States todaythe United States today
Probably 500 more that fund only part of Probably 500 more that fund only part of a stormwater programa stormwater program
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Really, it Really, it cancan work and… work and…
-or--or-
How To Succeed How To Succeed Flawlessly (almost)Flawlessly (almost)
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A question of “due diligence”A question of “due diligence”
Establishing a Establishing a successful successful stormwater stormwater utility requires utility requires that you pay that you pay attention to five attention to five key areas of key areas of due diligence:due diligence:
1.1. Governance and inter-Governance and inter-municipal consensusmunicipal consensus
2.2. Program concept and Program concept and the compelling casethe compelling case
3.3. Public and political Public and political education and supporteducation and support
4.4. Financial policies and Financial policies and documentsdocuments
5.5. Database development Database development & accuracy and & accuracy and customer servicecustomer service
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Example Logic Justifying a UtilityExample Logic Justifying a Utility
Stormwater Problems are Real and UnresolvedStormwater Problems are Real and Unresolved The Problems Can be SolvedThe Problems Can be Solved Government Must LeadGovernment Must Lead Benefits will Result Benefits will Result Adequate, Stable, Equitable Funding is NeededAdequate, Stable, Equitable Funding is Needed A Utility is the most Practical Vehicle for SolutionsA Utility is the most Practical Vehicle for Solutions
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Can you make a Can you make a compellingcompelling case… case…
……with a straight face ?with a straight face ?
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A strong compelling case A strong compelling case unites diverse people:unites diverse people:
Right BrainRight Brain Flooding picturesFlooding pictures Horror storiesHorror stories MoviesMovies TestimonialsTestimonials Environmental Environmental
appealsappeals Threats of Threats of
impending doomimpending doom
Left BrainLeft Brain StatisticsStatistics Cost informationCost information Infrastructure Infrastructure
informationinformation Lost revenue or Lost revenue or
tourist dollarstourist dollars Regulatory FactsRegulatory Facts
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Ok, lets talk Ok, lets talk mechanics of setting mechanics of setting
one upone up
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2 or 3 Step Process2 or 3 Step Process
DIMS StudyDIMS Study
Feasibility StudyFeasibility Study
Utility Utility ImplementationImplementation
With or withoutWith or withoutSWACSWAC
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Heeeeers Charlene !Heeeeers Charlene !
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Advisability StudyAdvisability StudyDIMS (does it make sense…at all)DIMS (does it make sense…at all)
A DIMS study takes quick and dirty look at A DIMS study takes quick and dirty look at whether it is advisable to begin the process of whether it is advisable to begin the process of stormwater utility development and outlines a stormwater utility development and outlines a general roadmap, costs, and approach.general roadmap, costs, and approach.
It answers the question, “does this make sense at It answers the question, “does this make sense at all?”all?”
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Why is a DIMS study a good thing?Why is a DIMS study a good thing?
Tests the water with very little political, Tests the water with very little political, financial, or emotional investmentfinancial, or emotional investment
Can normally be authorized without RFPCan normally be authorized without RFP Operates “under the radar” as an internal Operates “under the radar” as an internal
quick studyquick study Builds internal vision for going forwardBuilds internal vision for going forward Can happen very quickly – takes a couple Can happen very quickly – takes a couple
days to completedays to complete
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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Background Information:Background Information:
SizeSize Urbanized areaUrbanized area PopulationPopulation CharacterCharacter
Environmental “feel”Environmental “feel”Economic conditionEconomic conditionKey industriesKey industriesBasic land useBasic land useLeadershipLeadership
Current “hot issues”Current “hot issues” Stormwater ProgramStormwater Program
BudgetBudgetActivitiesActivitiesCharacteristicsCharacteristics
Other ??Other ??
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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What are the compelling reasons in What are the compelling reasons in Rhode Island to go forward?Rhode Island to go forward?
Flooding problems?Flooding problems? Aging infrastructure?Aging infrastructure? Development pressures?Development pressures? Regulatory mandates?Regulatory mandates? Endangered species?Endangered species? Lawsuits?Lawsuits? Quality of life ?Quality of life ?
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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Big Rocks Analysis: CostBig Rocks Analysis: Cost Remedial MaintenanceRemedial Maintenance Routine MaintenanceRoutine Maintenance CapitalCapital Regulatory Regulatory
ComplianceCompliance Master PlanningMaster Planning Others ???Others ???
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Stormwater Program CostsStormwater Program Costs
$0
$100
$150
$200
$50
IncidentalIncidental
MinimalMinimal
ModerateModerate
AdvancedAdvanced
ExceptionalExceptionalDollars per Acre per YearDollars per Acre per Year
Existing
Chosen
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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Typical ReefsTypical Reefs
Unconvinced political Unconvinced political leadersleaders
Key development or Key development or business interests or business interests or personalities resistantpersonalities resistant
Other important Other important sectors resistantsectors resistant
Recent or concurrent Recent or concurrent fee or tax increasesfee or tax increases
Referendum Referendum requirementrequirement
Legality issuesLegality issues Staff resistanceStaff resistance Media issuesMedia issues Current economyCurrent economy Elections and timingElections and timing Poor economic Poor economic
conditionsconditions
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Are there ways around (or Are there ways around (or through) the reefs?through) the reefs?
““Imaginative” rate Imaginative” rate structurestructure
Blended funding to Blended funding to reduce feesreduce fees
CreditsCredits Timing changeTiming change ElectionElection Different process to Different process to
build supportbuild support Shame and guiltShame and guilt
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Cost vs. Revenue
Background Information
Compelling Case
Show Stoppers
Program Priorities
Next Steps If “GO”
Our ProcessOur Process
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Typical Next Steps:Typical Next Steps: Develop and do presentation to political Develop and do presentation to political
leadersleadersGet permission for feasibility studyGet permission for feasibility studySeek grant or other financial assistanceSeek grant or other financial assistance
Develop scope and RFPDevelop scope and RFP Begin Phase I Public EducationBegin Phase I Public Education
Appoint citizens stakeholder groupAppoint citizens stakeholder groupWhite paper and press packageWhite paper and press package
Get smurfing !Get smurfing !
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Ok, back to the old guyOk, back to the old guy
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Feasibility StudyFeasibility Study
A feasibility study takes a group of staff A feasibility study takes a group of staff and citizens on a walk through all the and citizens on a walk through all the key aspects of utility development key aspects of utility development without committing to utility without committing to utility development until all concerned agree it development until all concerned agree it is the right way to go.is the right way to go.
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The six questions:The six questions: What are we spending and doing now in What are we spending and doing now in
stormwater?stormwater? What are the significant problems, What are the significant problems,
issues and needs we face?issues and needs we face? How have others solved them?How have others solved them? How should we solve them?How should we solve them? What will it cost?What will it cost? How should we pay for it?How should we pay for it?
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Ok, lets talk full blown Ok, lets talk full blown implementationimplementation
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Public Involvement & Education Plan
General Public Awareness & Stakeholder
Process
Problems, Needs, Issues
& Goals
Program Priorities &
Basic Objectives
Cost of Service Analysis
Organization & Management Development
Utility Implementation
Plan
Basic Funding Policy & Legal
Issues
Funding Policy Development
Rate Structure Analysis
Rate Study & Cash Flow Analysis
Rate Ordinance & Policy
Document
Database Policy Issues
Data, Materials & Information Collection &
Analysis
Master Account File & Billing
Data Development
Billing System Development
Inquiry & Complaint Response
Implementation Campaign
Entities & Current
Activities
Governance & Program Roles
& Duties
Budgets & Revenue
Requirements
Local Approvals &
Interlocal Agreements
Establish Legal Entity & Staffing
Implementation of Stormwater Utility
Governance Track
Public Track
Program Track
Funding Track
Data Track
This is generic – every utility is different so do not use this as gospel!!
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Governance TrackGovernance Track Important to establish early:Important to establish early:
A A generalgeneral framework of what framework of what the organization will do and the organization will do and not donot do
A legal framework of authority A legal framework of authority and governance of the and governance of the organizationorganization
Principles that will guide Principles that will guide future decisionsfuture decisions
A roadmap forwardA roadmap forward
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DEVELOPMENT OF A STORMWATER UTILITYDEVELOPMENT OF A STORMWATER UTILITY
PROGRAM TRACKPROGRAM TRACK
• Defensible cost of Defensible cost of service analysisservice analysis
• Meet real needs – Meet real needs – bang for buckbang for buck
• Address all levels of Address all levels of problems and needsproblems and needs
• Fit the revenue & Fit the revenue & staff capacitystaff capacity
• Follow a logical Follow a logical building block processbuilding block process
• Make a Make a compelling compelling casecase for stormwater for stormwater
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DEVELOPMENT OF A STORMWATER UTILITYDEVELOPMENT OF A STORMWATER UTILITY
FUNDING TRACKFUNDING TRACK• Paired to ProgramPaired to Program• Lots of IssuesLots of Issues• No “Right” AnswerNo “Right” Answer• Now and FutureNow and Future
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Utility Rate StructureUtility Rate Structure Primary Funding MethodPrimary Funding Method
combination of gross and paved area combination of gross and paved area and/or pollution generationand/or pollution generation
Rate Modification FactorsRate Modification Factors flat rate for residentialflat rate for residential fixed cost per accountfixed cost per account enhance equityenhance equity increase simplicityincrease simplicity
Secondary Funding MethodsSecondary Funding Methods enhance equityenhance equity
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Database TrackDatabase Track
DATABASE TRACKDATABASE TRACK• What to BillWhat to Bill• How to BillHow to Bill• How to MaintainHow to Maintain Database Database• Customer ServiceCustomer Service
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PUBLIC TRACKPUBLIC TRACK• Develop a plan Develop a plan • Three phasesThree phases• Determine who the public isDetermine who the public is• ID VehiclesID Vehicles• Different levels of accessDifferent levels of access• ID key issuesID key issues• ID key “sales” issuesID key “sales” issues
DEVELOPMENT OF A STORMWATER UTILITYDEVELOPMENT OF A STORMWATER UTILITY
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WHO IS THE PUBLIC?WHO IS THE PUBLIC? Developers - Regulatory and FinancialDevelopers - Regulatory and Financial Environmentalists - Quality, HabitatEnvironmentalists - Quality, Habitat Neighborhoods - “My Flooding” or “My Neighborhoods - “My Flooding” or “My
Local Needs”Local Needs” Clubs - Participate, “Stake”Clubs - Participate, “Stake” Social Classes - Costs, Locations, JobsSocial Classes - Costs, Locations, Jobs Tax Exempts - Utility vs. TaxTax Exempts - Utility vs. Tax Commercial/Industrial - Costs, CreditsCommercial/Industrial - Costs, Credits Designers - Technical Criteria and Designers - Technical Criteria and
ProceduresProcedures
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No surprises !!No surprises !!
Public Information Plan Public Information Plan
• who is the public ?who is the public ?
• what is the message ?what is the message ?
• when is the message ?when is the message ?
• how is the message sent ?how is the message sent ?
• emergency responseemergency response
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Typical 18 Month ScheduleTypical 18 Month Schedule
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Public Involvement & Education Plan
General Public Awareness & Stakeholder
Process
Problems, Needs, Issues
& Goals
Program Priorities &
Basic Objectives
Cost of Service Analysis
Organization & Management Development
Utility Implementation
Plan
Basic Funding Policy & Legal
Issues
Funding Policy Development
Rate Structure Analysis
Rate Study & Cash Flow Analysis
Rate Ordinance & Policy
Document
Database Policy Issues
Data, Materials & Information Collection &
Analysis
Master Account File & Billing
Data Development
Billing System Development
Inquiry & Complaint Response
Implementation Campaign
Entities & Current
Activities
Governance & Program Roles
& Duties
Budgets & Revenue
Requirements
Local Approvals &
Interlocal Agreements
Establish Legal Entity & Staffing
Implementation of Stormwater Utility
Governance Track
Public Track
Program Track
Funding Track
Data Track
Don’t try this Don’t try this at home !!at home !!
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Regional ApproachesRegional Approaches
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Take a break…Take a break…and pretend its not 95and pretend its not 95° out° out
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The Three QuestionsThe Three Questions
1. What is your current interest level1. What is your current interest level1 = low1 = low
2 = medium2 = medium3 = high3 = high
2. What are your biggest hurdles?2. What are your biggest hurdles?
3. What can the state do to help you the 3. What can the state do to help you the most?most?
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Well… that’s itWell… that’s it
Go out and conquer…Go out and conquer…
Write if you feel Write if you feel overwhelmed.overwhelmed.
[email protected]@amec.comm
[email protected]@amec.com.com