storytelling in practice: brand narratives and archetypes

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Storytelling In Practice BRAND NARRATIVES & ARCHETYPES Brand Psychology & Audience Engagement Doctoral Concentration Fielding Graduate University Dr. Pamela Rutledge Fielding Graduate University [email protected] @pamelarutledge

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Page 1: Storytelling in Practice: Brand Narratives and Archetypes

Storytelling In PracticeBRAND NARRATIVES & ARCHETYPESBrand Psychology & Audience Engagement Doctoral Concentration

Fielding Graduate University

Dr. Pamela RutledgeFielding Graduate University

[email protected]

• @pamelarutledge

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What’s My Story? Faculty, Fielding

Lead Faculty: Brand Psychology & Audience Engagement Doctoral ConcentrationPositive Psychology & Media Doctoral Concentration

Director, Media Psychology Research CenterBlogger Psychology Today, Positively Media

Recent publications:Exploring Positive Psychology: The Science of Happiness and Well-Being Co-AuthorMedia Psychologists in APA’s Career Paths in PsychologyThe Psychology of Mobile Media in Global MobileArguing for Media Psychology as a Distinct Field in Oxford Handbook of Media PsychologyThe Impact of Social Media on the Success of the Twilight Saga." In The Psychology of Twilight

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1. BRANDS2. STORIES3. ARCHETYPES

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What is a Brand?

Traditional definition:

Includes things like a name, a term, symbol, or designCan also apply to Companies, Products, Services, Ideas, Campaigns, Groups, People, Social Movements

Something that differentiates. Something that has a story

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Why buy a Coke?

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EXERCISE

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WHAT DID YOU SEE?

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Brand Formation is Circular

Brand story

Customer story

Customer adapts &

owns brand story

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THE SOURCE OF ALL BRANDS

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1. BRANDS2. STORIES3. ARCHETYPES

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Is This A Story?

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No, it’s a picture Your brain can’t help itself. It starts to fill in all the missing pieces.

How do we know this picture isn’t a story all by itself?

Because your story isn’t the same as the person next to you. Your brain supplies all the assumptions, the intentionality and projects action based on your own models and biases.

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Why Tell Stories?

§ Language of the brain§ Connect us with universals, symbols,

myths & metaphors

§ Provide a context for memory

§ Define the world and our place in it

§ Bridges differences, creates trust

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rationalemotion

instinct

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95% 5%

19

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A Good Story

§ Purpose

§ Emotional Engagement

§ A Hero

§ Catalyst

§ Conflict

§ Transformation

§ Resolution

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YesYes

YesYes

YesYes

YesYes Yes

YesYes

YesNo

12 out of 13 Want Brands to Talk Story

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Stories Are Efficient

Use the information stored in the receivers brain:• Archetypes• Metaphors• Experience• Cultural references

• Not everyone will define “hero” the same way, but everyone will have an understanding of the hero.

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Assumptions: Brand Story

Brands are stories that expand functionality into symbolic meaning

Consumers use brand stories to satisfy their own desires and to create/extend their identity

Brand-consumer relationship is both social (active) and parasocial (projection)

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The main reason to tell stories:People don’t want more information

They want

Faith

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1. BRANDS2. STORIES3. ARCHETYPES

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Cognitive ShortcutsI’m lazy

I have a bunch of unconscious rules

and models

I assume others are the same as meI use what I know

best -- me

I prefer less choices

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Assumptions: Archetypal Impact

The most powerful and iconic brands embody archetypes

Archetypes extend communication to cultural values and meanings

Archetypal patterns become filters for understanding events

Myths:• Simple stories with archetypal roots• Help people make sense out of the world • Provide ideas to live by• Resolve life’s most difficult questions

• Icons are encapsulated myths

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Archetypes Fuel All Powerful Stories

Music

Movies

Art

Brands

Product CategoriesFor example, the dominant archetype perceptions in auto brands: Over 50% assigned Explorer or Everyman

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Carl Jung’s Archetypal Theory

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Stereotype Archetype

Rooted in culture-specific norms that are simplistic & undifferentiated

Rooted in universal truths that are rich & distinctive

Source: Jon Howard-Spink in Using Archetypes to Build Stronger Brands

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Common Archetypes

Hero

Mentor

Outlaw

Caretaker

Creator

Magician

Trickster

Innocent/Child

Lover

Explorer

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ACTIVE

ACHIEVEMENT/RISK

STABILITY/CONTROL

PASSIVE

MEINDEPENDENCE &

FULFILLMENT

WEBELONGING & ENJOYMENT

RULER

OUTLAW

HEROMAGICIAN

EVERYMAN

LOVER

JESTER

CAREGIVERCREATOR

INNOCENT

SAGE

EXPLORER

Needs Matrix with Archetypes

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Archetypes in Culture

Anna Nicole Smith

Rags to Riches (Cinderella)

Gold Digger/How to Marry a Millionaire (Siren)

Live Fast/Die Young (Rebel)

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Archetypes Transcend Time & Place

NIKE: HERO

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COKE: INNOCENCE

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JOHN DEERE: EVERYMAN http://marketingland.com/is-john-deere-the-original-content-marketer-2-49138

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37|HARLEY DAVIDSON: OUTLAW

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38|WILLIE NELSON: OUTLAW

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39|INDIANA JONES: EXPLORER

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40|TOMS SHOES: CARETAKER

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Archetypes & Motivation

MOTIVATION STABILITY/CONTROL

BELONGING/ENJOYMENT

MASTERY/RISK INDEPENDENCE/FULFILLMENT

Creator Jester Hero Innocent

Caregiver Regular Guy/Gal Outlaw Explorer

Ruler Lover Magician SageCustomer Fear Financial ruin, ill

health, unconsciouscontrolled chaos

Exile, orphaning, abandonment, engulfment

Ineffectuality, impotence, powerlessness

Entrapment, selling out, emptiness

Helps Customer Feel safe Have love & community

Achieve Find happiness

Mark, M., & Pearson, C. S. (2001). The Hero and the Outlaw: Building Extraordinary Brands through the Power of Archetypes. New York: McGraw Hill. P. 18

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12 Core Archetypes Applied to Brands

ACHIEVEMENT

STABILITY

INDEPENDENCE & FULFILLMENT

BELONGING & ENJOYMENT

Ruler

Outlaw

HeroMagician

Everyman

Lover

Jester

CaregiverCreator

Innocent

Sage

Explorer

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Archetypes Define Brand Dynamics

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Find Your Archetype •What is the image that comes to mind?

•Foundations of the brand•The values that drive the company•The brand personality•Single goal of the brand?•The personality of the brand?•What is the voice of the brand?•Eliminate all that don’t fit

•Select most similar

•Identify discrepancies and alignmentsEXERCISE

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Above All: Be True to the Story

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THANK YOU

Dr. Pamela [email protected]

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MEDIA PSYCHOLOGY PHDFielding Graduate University

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FACULTYDr. Karen Dill-Shackleford

Social psychologist, dissertation on video game violence effects; influence of positive and negative portrayals of race and gender in the media and on communication about domestic violence

Dr. Garry HareAdvocacy, media and political psychology; the impact of media on international conflict resolution; the impact of television on social and political ideation; the impact of radio and the web on local policy; editorial cartooning.

Dr. Jerri Lynn Hogg

Social impact of technology and new media including: Social Media, How we communicate in a digital world, The Digital Classroom, Augmented Reality, Media Literacy and Media Reform.

Dr. Pamela Rutledge

Psychology of storytelling and narrative in message, branding, and persuasive; the application of neuroscience, cognitive psychology, and positive psychology to the media development.

Dr. Jason Ohler

Distance learning and e-learning; online community; assessment of technological impact; digital/oral/written literacy; digital storytelling and narrative development; new media.

Dr. Regina Tuma

Psychology of social media; aesthetics, social media and the psychology of cognition; psychology of Big Data; social representation theory, the thinking society and minority influence; history of media psychology

Dr. Daniel SewellCognitive psychology, Intersection of media and cognitive psychology, Research methods, Statistics

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ADMISSIONS

Admission CriteriaA bachelor’s or master’s degree from a U.S. college or university accredited by a regional accrediting agency or one recognized by the U.S. Department of Education and the Council for Higher Education Accreditation

A minimum undergraduate grade point average (GPA) of 3.0

Admission Application – Spring 2017 Application Deadline is October 28, 2016Application form

Application fee

Two (2) Letters of Recommendation

Curriculum Vitae

Statement of purpose

Critical Thinking Writing sample

Official transcripts in sealed, unopened envelopes

International transcript evaluation (if applicable) All application materials become the property of Fielding Graduate University. We encourage you to keep copies for your records.

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TUITION AND FINANCIAL AID

Tuition Information (9/22/16):

Current tuition is $27,180/year. ($9,060/term)

Additional costs for sessions, travel, hotel, supplies, and books

For more information: http://www.fielding.edu/programs/psy/media/tuition.aspx

Financial Aid Information:

For more information, scholarship opportunities and information links: http://www.fielding.edu/financialAid

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TRANSFER CREDITS

Up to 20 transfer credits

Requirements

Courses must be master's or doctoral level from a regionally accredited college, university, or professional school.

Taken within the past five years.

Grades in the courses must be B or better

Procedure

At the time of admission, or during your first term, submit an application to transfer credits

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RESIDENCY8 days of face to face academic credit required during the program

Many opportunities for face-to-face and group program activities to meet requirements and expand your doctoral studies

Regional gatherings (clusters) of students and faculty

Once per quarter, either on the East Coast, West Coast or Mid West. National Sessions

National and Research Sessions

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HOW LONG DOES IT TAKE?

The Media Psychology PhD program is self directed, so completion time depends on you:MotivationOrganizationPlanningPrevious knowledgeTime available

The program is designed to take anywhere from approx. 4-6 years to complete.At the minimum required level (18 units per year), you will complete the program in about 5 years

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COURSE STRUCTUREThere are three terms per year and you are required to complete a minimum of 18 units per year to maintain good academic standing. Courses are done in the following ways and may vary depending on faculty and the course:

MOODLE SEMINARS- have a specific start and end date within a term. These courses tend to be a bit more structured with weekly assignments and discussion. The number of students vary depending on the faculty and course, but it is typically not more than 12-15 students. Most of the

work can be done asynchronously.

INDIVIDUAL ASSESSMENT CONTRACTS- A few courses can also be contracted for on an individual basis. You will contact that faculty member to create a contract that will go throughout a term on how you will show competency so the length can vary. This is typically done through research, reading, and writing papers but can include presentations and conferences as well. Most of the work is done asynchronously.

We recommend you have a minimum of 20 hours a week to spend on coursework. The length of courses will vary, but they typically last one term You may be working on several courses per termThe assignments will vary depending on the type of course and faculty

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GRADUATION REQUIREMENTSTotal = 94 units

For more detailed curriculum information and course descriptions:

http://www.fielding.edu/programs/psy/media/curriculum.aspx

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WILL I HAVE ANY SUPPORT?Absolutely!Each student has a primary faculty advisor who works closely with you through program. Students are also assigned a student mentor that you can contact for any questions or advice about the program.

Administrative support in Santa Barbara:• Graduate Program Advisor

(GPA)• Program Manager• Program Director

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CONTACT INFORMATION

Dr. Jerri Lynn HoggMedia Psychology Program

[email protected]

Juliana HydanusMedia Psychology Admissions

[email protected]

OR [email protected]

805-898-4020

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