strata cix40 brochure

7/30/2019 Strata CIX40 Brochure

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Discover

the Power of

Toshibas IP

CommunicationSolutions

Strata CIX40


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Powerful Capabilities for your Business

Toshibas Strata CIX40 IP communication system puts powerful IP

telephony capabilities at your small business, enterprise branch, or

retail locations. No matter what size your company is, you need all

the edge you can get when it comes to your communications tools.

Your telecommunications system is one of your biggest assets,

with the power to attract customers, save money, enhance

productivity, and improve customer satisfaction. This is why so

many leading companies choose Toshiba. Toshibas IP communication

solutions are designed to drive business process integration and

unified communications to create value, efficiency, and maximize

return on investment for our customers.

Whether youre just getting started or are growing or adding new

locations, communication is key to keeping your customers,

employees, and vendors connected. Toshiba offers a full line of

Strata CIX communication systems that give you the flexibility

to grow, add features, and customize functions as needed. Plus,

Toshibas Strata Net technology lets you network multiple Strata CIX

systems, dramatically expanding capacity or improving integration

between locations.

Configuration Versatility

The Strata CIX40 is a highly versatile and scalable system designed to

give you the ultimate in feature and upgrade flexibility. Configure

it as a single site telephone system and add to it as your business

grows, or as a branch location networked with other Strata CIX systems.

Toshibas innovative system architecture allows you to implement

an all IP solution, all digital, or a mix of IP and digital telephones

that meet your needs. You can migrate to IP capabilities as your

organizations needs change.

Powerful Strata CIX40 Capabilities:8, 16, or 24 IP channels for IP telephone connections and/orIP Strata Net multi-system networking

Add advanced applications as you need them for UnifiedMessaging, Call Center ACD and Reporting, CRM integration,Voice Logging, Web-based Personal and System Administration,and FeatureFlex feature customization

4-11 trunks with Caller ID

8-16 digital telephones

1-2 analog endpoints

4, 6, or 8 ports of Voice Mail and Auto Attendant with livemessage call monitoring, LCD feature prompting, soft keys,call recording and much more

Fully upgradeable, protecting your technology investment

BIG BUSINESS PERFORMANCE AT AN AFFORDABLE PRICE


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Solutions for Every User

The versatile Strata CIX40 supports all types of endpoints and

devices, including a complete line of IP telephones, SoftIPT soft

phones on notebook computers and PDAs, wireless IP telephones,

add-on modules, DSS consoles, attendant consoles, as well as SIP

telephones, analog telephones, and Toshiba digital telephones.

With the flexibility you want, you can build the communication

system you need.

CHOICE OF ENDPOINTS


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Integrated Voice Mail

Voice processing applications help you improve customer service

by providing callers with instant attention, responsiveness, and

access to information.

Capabilities:

Simplify voice mailbox operation through a Toshiba IP or digitaltelephone with LCD display and soft keys

Record calls directly into your voice mailbox with a single buttonon your telephone

Communicate effectively both in and out of the office with otheremployees and customers 24 hours-a-day, 365 days-a-year

Video Conferencing and Collaboration

Toshiba has made video applications virtually as easy to use as

traditional telephones with the Video Communication Solution

(VCS). Its 100 percent compatible with Strata CIX systems and

Toshiba telephones, delivering a very affordable entry point into

video communication and collaboration. Users can share Windows

desktops and applications with each other, allowing them to enjoy

an affordable easy to deploy multimedia collaboration experience.

Media Application Server

Toshibas Media Application Server supports voice processing and

all value-added applications integrated within one platform that

connects to the Strata CIX via Ethernet.

Applications:

Auto Attendant

Voice Mail

Automated Speech Recognition

Text-To-Speech

Unified Messaging

Fax Integration

Interactive Voice Response

Automatic Call Distribution (ACD)

ACD Reporting

Toshiba-approved 3rd party Computer Telephony Integration (CTI)and CRM applications

Info Manager Web-based telephone applications

FeatureFlex adaptability tools

eManager browser-based system administration

My Phone Manager browser-based personal telephone administrator

Video Communication Solution (VCS)

BIG APPLICATIONS FOR SMALL BUSINESSES


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Ease of Use

Advanced technology shouldnt be complicated. The easier it is to

use, the more useful and valuable it becomes. Toshiba makes this

concept a driving force in the Strata CIX40, giving you access to

powerful, built-in features, yet enabling you to use them all with

ease. No complex procedures or extensive training necessary.

It all begins with the easy-to-read LCD display that makesfunctions, features, and key information readily-accessible

Programmable buttons let you assign your own functions basedon how you work best

Thanks to call handling features like Caller ID, you can manageyour callsand your schedulewith ease, deciding which onesto accept now and which to send to voice mail

Build Your Professional Image

Solutions such as Auto Attendant and Voice Mail help you

maintain a professional image after hours, or whenever you are

unable to answer calls. Let Toshibas technology work for you as

an additional employee.

Money Saving Features

The Strata CIX40 saves you money and improves profitability, and

streamlines operations with numerous innovative features, including

The ability to restrict long-distance calls or particular area codes

Automatic call routing over the least costly trunk line or carrier

Remote programming and testing, making upgrades fast, simpleand efficient

Mobility Lets You Stay Connected

Take productivity to a higher level using wireless IP telephones

that operate over your Wireless Local Area Network (WLAN), and

enable you to roam anywhere your WLAN provides coverage.

Or use SoftIPT soft phone clients that operate on your notebookPCs or PDAs and enable you to access all the features of your desk

phone via your WLAN or from anywhere your companys LAN can

be accessed through the Internet.

SIMPLIFY COMMUNICATIONS


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Account CodesForcedVoluntary

VerifiableAccount Code ButtonAccount Code Revision

Administration/Programming (Optional)*Live System ProgrammingRemote Access

Alternate Answer PointAutomatic Busy RedialAutomatic Call Distribution (Optional)*

Advanced Call RoutingSkills-Based RoutingPriority QueuingMultiple Group Agent LoginCall RecordingVoice Assistant ODBC DatabaseText-To-SpeechMIS Interface (Optional)*

Automatic Callback IntercomAutomatic Dialing ButtonsAutomatic HoldAutomatic Hold/Park RecallAutomatic Line SelectionAutomatic Release From HoldAutomatic Release From Voice MailAuxiliary Device Interface (Optional)Background Music Interface with

Station Control*Busy OverrideBusy Station Transfer/RingingCall Forward

All CallsBusyNo AnswerBusy/No Answer

FixedExternal with Remote SettingSystem-wide

Call Park to StationCall Park OrbitsCall Pickup

On-Hold/ParkRinging At Other StationsMeet-Me PageDirectedStation GroupCO Line Group

Call Record to Voice MailCall Transfer

Camp-OnExternal CallsInternal Calls

RecallCall WaitingCaller Identification

Abandoned Call HistoryCall History ListRedial from ListIndication While BusyInternal User Name

Centrex Application/PBX CompatibilityCentrex Ringing RepeatFlexible Station NumberingDelayed RingingOne-Button Centrex Feature AccessCentrex/CO Line Call PickupCentrex/CO Line IDFlash ButtonMulti-Line Access and Control

Class of Service Override

CO Line GroupsCO Line QueuingConferencing (8 party)

Multi-StationsMulti-CO LinesContinuous DTMF Signal TimeCredit Card Calling (O+ Dialing)Day/Night Modes with Auto SwitchingDelayed RingingDirect Inward System AccessDirect Station Select/Busy Lamp ButtonsDirect Station Selection Console (Optional)

All Call Voice PageAutomatic Line HoldDND Status IndicationDND OverrideCO Line Button AssignmentExpanded Line AppearanceMultiple DSS ConsolesNight Transfer

Speed Dial Button AssignmentVoice or Tone SignalingDISA Security Code RevisionDistinctive LED Indicators

I CalledI HoldI Use

Distinctive RingingDo Not DisturbDo Not Disturb OverrideDoor Lock ControlDoor PhonesDTMF and Dial Pulse CompatibleDTMF Signal Time (160/80 ms)Dual Color LEDsEnd-to-End SignalingExclusive Hold

Executive Override (Break-In)Executive Override BlockingExternal Amplified Speaker (Optional)Flash Button (Centrex/PBX Transfer or

CO Dial Tone Recall)Flexible Access Code AssignmentFlexible Button Assignment By UserFlexible Station NumberingFlexible Line Ringing Assignment

Delay 1Delay 2Immediate

Group PagingHandsfree Answerback IntercomHeadset Interface*Hearing Aid CompatibleHot Desking

Hotel/Motel Features*Hot DialingHotline Service (Emergency Ringdown)LCD Alphanumeric MessagingLCD Automatic Callback Number DisplayLCD Automatic Number IdentificationLCD Automatic Park In OrbitLCD Backlit Display*LCD Call Duration DisplayLCD Call Forward Source/DestinationLCD Call Forwarded-From DisplayLCD Caller ID

Abandoned Call StorageCall HistoryIndication While BusyNameTelephone Number

LCD Calling/Called Number Display

LCD Clock/Calendar DisplayLCD CO Line Identification

Incoming/Outgoing

LCD Dial Input VerificationLCD Directory AssistanceLCD Feature Prompting with Soft Key

OperationSystem and Station FeaturesVoice Mail Features

LCD Intercom User Name DisplayLCD Message Waiting Station DisplayLCD Multiple Languages (E-F-S)LCD Override Station Number DisplayLCD Recalling Station IdentificationLCD Search By Name and DialLCD Speed Dial Directory DialingLCD Station Status DisplayLeast Cost RoutingLoop Start LinesLoud Ringing Bell (Optional)*

Make BusyTrunkStation

Memory ProtectionMessage Waiting Indication

Station LightStutter Dial Tone

Microphone Control ButtonModular Handset and Line CordMultiple Directory Numbers

Primary DNSecondary DNPhantom DNPilot DN

Multiple FCC RegistrationMusic-On-Hold Multiple Interface*Networking Multiple Systems

Strata Net (Optional)Alternate Routing/Hop-offCentralized AttendantCentralized Voice MailCentralized Network SMDRDistributed Network SMDRCoordinated Numbering PlanPath ReplacementExtended Call Control

Night Ringing Answer CodeNight Ringing Over External Page*Night Ringing Over Selected Page

Zones (Optional)*Non-Blocking DialingNon-Blocking IntercomOff-Hook Call Announce

Handset

Speaker**Off-Premise StationsOne Touch ButtonOn-Hook DialingOutgoing Call RestrictionPaging (Optional)*

All Call Voice PageExternal Page InterfaceGroup Paging

Pooled CO LinesPooled Line ButtonsPrivacy/Non-Privacy

Privacy OverridePrivate CO Lines

Relay Service (Optional)Door Lock ControlExternal Page

Music-On-Hold Source Control

Night Relay ServiceRelease ButtonRelease/Answer Button

Repeat Last Number DialedRinging Line PreferenceSIP Trunks***Speakerphone On/Off ControlStandard Telephone Compatibility

with Message WaitingSpeed Dial

StationSystem

Station HuntingStation Message Detail Recording

Interface (Optional)System Maintenance

Error LogsAutomatic Fault RecoveryMaintenance and Administratio

via LAN

System Administration LogsSystem Trace (Multi-level)SNMP TrapsSystem Alarms (eMonitor)Traffic Measurement and report

System ProgramUpload/Download*

Tandem CO Line ConnectionsTAPI CompliantTenant ServiceToll (Destination) Restriction

Restriction OverrideRestriction Override Revision

Transfer PrivacyTraveling Class of ServiceUniform Call Distribution (UCD)User Programmable Feature Butto

Voice Mail IntegrationCall Record to Voice MailIn-band DTMF SignalingLCD Soft Key Voice Mail ControTransfer Direct to Voice MailboxVoice Mail Conference

Voice or Tone SignalingVolume Control

Busy Override ToneHandsetHandsfree/SpeakerphoneRinging

System Features

FEATURE HIGHLIGHTS


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Audio PromptsAutomated Attendant (AA)Automatic Message Copy with Optional

DeleteCalled Identification (Name)Caller ID (Number)Caller Confirmation Prior to TransferringCall Monitor and RetrieveCall Record to MailboxCall QueuingCall ScreeningCopy MailboxCopy RangeDirectoryDirect Transfer to Voice MailboxDisk Space NotificationDistribution ListsDo Not Disturb (DND)ExtensionsScheduledFax Tone Detection

Future DeliveryGuest User MailboxesIndependent Port GreetingsMailbox

Function LockGroupsSecurity CodePersonal GreetingsTime Zone Setting

Mailbox NumberVaried/Fixed LengthMessage

Continuous DeleteContinuous PlaybackDate and TimeForwardingNotificationPause During Playback

Pause During RecordingPlayback ControlPrivatePurgingReplyRetrieval ControlReturn Receipt VerificationSpeed ControlUrgentVolume Control

Message StoragePersonal FoldersMessage Queues

Multiple System LanguagesPaging

OfficeRelay

Remote Administration

ReportsShutdown using the Telephone

Dial Pad

Single-digit MenusSoft Key Control with LCD FeaturePrompting

System Administrators MailboxSystem BackupToshiba Plug and Play IntegrationUser Tutorial (New User)Varied Sampling RatesVoice Forms

Attendant ConsoleFeaturesAlarm ResetAnswer ButtonAnswer Prompting by CO Line

Attendant Conference SetupDay/Night Mode SwitchingBusy Lamp Field (BLF) Display

Station Directory NumberStation User NameStation Advisory Message Display

Call Answer PriorityCall Statistics

Incoming and TotalExport to Excel FilePrint by Range

Call Waiting CountCaller ID DisplayCalling/Called Number and Name

DisplayColor CRT DisplayDial O For AttendantDial by Name/NumberDialing an Outside Number for

Station UserDirect Station SelectionDirectory Display and Dialing

Directory Entry Attribute InformationDirectory Entry Contact Information

Door Phone CallingDoor UnlockDTMF Tone Signaling from

Dial Pad KeyEmergency CallEmergency PageFeature On-Line HelpFlexible Programmable ButtonsHeadset Operation*Hold CallsHold Timer DisplayIncoming Call IdentificationInterposition Call Transfer

Join/Split CallsKeyboard or Mouse OperationLoad Sharing of Multiple Attendants

Loop ButtonsLoop Hold DisplayMessage Entry and Display

E-mail to Station UserPrint Messages

Message Waiting Set and CancelMulti-TaskingMultiple Console RingingNotes Entry and Display for CallsOverflowOverridePosition Busy ModeRemote Operator (IP connection)Release ButtonSpeed Dial Calling

Internal CallsExternal Calls

Dial From Caller ID ListSupervised Loop OperationThree-Way CallingThrough DialingTransfer Direct to Voice MailboxTrunk Group Control and Busy

IndicationTrunk Test and VerifyWindows PC Operation

Video CommunicationSolution Features3-way Video with 3-way Voice

ConferenceDesktop/Application SharingFile TransferMessage Board

Select Default Video Settings(On/Off and automatic start)

Self Video PreviewStation HuntingVideo ConferencingVideo ForwardVideo HoldVideo Park/Pickup (Local node only)Video Transfer

Note: Optional features may or may not beextra cost items.

* Some feature implementation may requiredealer supplied additional auxiliary equipment.

** On Strata CIX40, speaker OCA is only availableon IP telephones.

*** SIP Trunks available with selected carriers.

Voice Mail Features


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Toshiba America Information Systems, Inc.Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697Headquarters (949) 583-3700

National Accounts (800) 234-4873www.telecom.toshiba.com

2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks,registered trademarks or service marks of their respective owners. Information including without limitation specifications,availability, content of services, and contact information is subject to change without notice.

Literature Order #: TSD-CIX-BR-CIX40-VE/4500142

Toshiba Authorized Dealer NetworkToshiba Telecommunication Systems Division sells award-winning IP communicationsolutions, IP and Digital telephones, video collaboration tools, office mobility products, andvoice mail systems through our Authorized Dealers. Toshiba Dealers focus on providingthe best possible customer experience. With over 40 years of experience, ToshibasTelecommunication Systems Division and our authorized dealer network can provideyour business with world-class IP communication solutions.

Fulfilling Our Responsibility as a Global EnterpriseToshiba is committed to playing a leading role in helping establish a sustainable society.At Toshiba, we recognize the Earth is an irreplaceable asset, and we believe it is the dutyof humankind to hand it over to future generations as we found it, if not in better condition.Accordingly, Toshiba promotes solid environmental management practices across all ourproducts and business processes focusing on: prevention of global warming, control ofchemical substances, and efficient utilization of resources.

At Toshiba, we are very proud of our commitment and our ongoing activities to help protectthe environment. We firmly believe in the importance of a commitment to environmentalexcellence as well as a clear understanding of how our environment is affected by whatwe do. With this in mind, Toshiba strives at all times to create products that will have

minimal environmental impact throughout their lifecycles. Toshibas products passed arigorous environmental performance survey, and were proud to offer them to you aspart of our Green-compliant portfolio.

Cert no. SCS-COC-001182

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