strategic and operational planning. introduction part of our role is to work with clubs to provide...
TRANSCRIPT
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<Name of Club>
Strategic and Operational Planning<Date>
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Introduction
Part of our role is to work with clubs to provide advice on good governance and develop strategic
and operational plans.
You are the experts of your organisation
<List of facilitators>
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Session OneSTRATEGIC
<Time> – Start<Time> – Finish
A detailed agenda is on your table
No break is scheduled but please help yourself to tea/coffee food throughout the session
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Expectations and Concerns
Your name and role in the club?
What would you like to achieve today?
Any concerns about the planning?
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Expectations and Concerns<Question 10 survey responses> – OUTCOMES
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Why plan?“The Board’s primary responsibility is one of trusteeship on behalf of its stakeholders, ensuring the organisation remains viable and
effective in the present and for the future. This includes determining the organisation’s strategic direction, key objectives
and performance measures.”. . . ASC Good Governance Guide
Benefits include:direction for actionstronger linkages with State and National Associationscreation of a unified purposeincreased capacity to apply for external funding
Planning involves your club discussing:ways to measure progresswho you are, and where you are atwhere you would like to be in the future.
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Why plan?
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What strategic planning is not
Individual program or project based
Fixed, concrete or unchangeable
Concerned with the nitty gritty
The be-all-and-end-all of club issues
A grant writing session
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National Sporting Organisation
<Sporting Organisation> has developed the: <Name of Plan>
Goals/Objectives of <Organisation>Some of the strategies of <Organisation>
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Where is the organisation now?
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Where is the organisation now? Group 1
PEST Analysis List what changes in the community are having an
effect on your organisation. This exercise is useful in helping organisations to understand their context.
PoliticalEconomic
Social Technological
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Where is the organisation now? Group 1Question 3 survey responses – CHANGES
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Where is the organisation now? – Group 2
Some things to include:
foundationmajor events- hosted/attendedoutstanding resultsclub developments/facilitiesmembership category changesfinancial achievements
Organisation HistoryList the key moments in the organisation’s history
and arrange them into a time line.
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Where is the organisation now? – Group 2
Question 7 survey responses – SUCCESSES• Response 1• Response 2• Etc. .
• Response 1• Response 2• Etc. .
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Where is the organisation now? – Group 3
Stakeholder Analysis:
Complete a stakeholder chart listing stakeholders and analysing their interests in,
expectations of and potential to contribute to the organisation.Some examples of
stakeholders are:State Sporting BodiesRegional Sporting BodiesLocal CouncilHirersTenantsMembership GroupsCommunity
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Where is the organisation now?Do Well / Do Better
Create a list of dot points outlining what the organisation currently
DOES WELL
Repeat and create a list of dot points outlining what the organisation currently could
DO BETTER
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What does the organisation do?What is our Core Purpose?
As a group list the major reasons why the organisation exists:
• What do we do?
• Describe our organisation to someone who is not a member.
• If the organisation could only do a handful of things what are they?
• Who does the organisation service and how does it service them?
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What does the organisation do?
Mission Statement
This is a comprehensive statement of the
purpose of the organisation
This is an ACTION based statement
It should state what you DO
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What does the organisation do?
Question 6 survey responses – MISSION STATEMENTS• Response 1• Response 2• Etc . . .
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What does the organisation do?
Example Mission Statements
Save lives in the water.Surf Life Saving Tasmania 2011
The Launceston Bike Plan will encourage increased participation in cycling by improving the quality and quantity of safe cycling
opportunities for Launceston residents and visitors.Launceston Bike Plan 2004-2009
The North Esk Rowing Club will cater for a diverse range of members needs whilst seeking success in both competition and recreational rowing. The club will develop quality facilities and
equipment, through well organised and enthusiastic management committees.
North Esk Rowing Club Strategic Plan 2003
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What does the organisation do?Develop a set of values that represent how things are done at the organisation
• describe how an organisation will carry out its Mission
• underpin all elements of a strategic planSRT’s values:•We act with integrity•Our people matter•We make a real difference
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What does the organisation do?
Question 9 survey responses – CULTURE• Response 1• Response 2• Etc. . .
• Response 1• Response 2• Etc. . .
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What does the organisation do?
Teamwork national unity through constructive relationships
Autonomy of state and territory associations
Professionalism demonstrated through integrity
Progressive adapt to the changing needs of society through the coordinated efforts of BA, state and territory associations and clubs
Innovative proactive culture attuned to environmental changes within and outside the sport
Bowls Australia 2009
Example Values Statements
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Where would the organisationlike to be in the future?
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Where would the organisation like to be in the future?
What will the organisation become?
On your own, have a think through the following scenario:
You’ve been out of the country for 10 years.
You’ve had no contact with the organisation in this time and arrive back to find that everything that wasn’t working
well is fixed and everything that was already great has become even better.
• what are the most noticeable differences?
• what stands out as being the most important changes?
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This is an image of the desired future for the organisation and members.
This is a BIG PICTURE statement
Should be ASPIRATIONAL
Where would the organisation like to be in the future?
Vision Statement
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Question 6 survey responses – VISION• Response 1• Response 2• Etc. . .
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To inspire all Australians to be healthy, to be active; to live the great Australian way of life. To emotionally engage the hearts
and minds of all Australians to motivate them to be a part of us.
Surf Life Saving Australia 2011
Bowls – Everyone’s Sport Bowls Tasmania 2011
Tasmanian Orienteering will be a high profile sport, which is well managed and provides wide opportunities for
participation at all levels. Orienteering Tasmania 2004-2006
Examples of Vision Statements
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Where to from here?
Next Session<Date><Time>
<Venue>Please invite other club members along
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<Name of Club>
Strategic and Operational Planning<Date>
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Introduction
Part of our role is to work with clubs to provide advice on good governance and develop strategic
and operational plans.
You are the experts of your organisation
<List of facilitators>
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Session TwoSTRATEGIC to OPERATIONAL
<Time> – Start<Time> – Finish
A detailed agenda is on your table
No break is scheduled but please help yourselfto tea/coffee food throughout the session
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What’s happened so far?
<Insert mission statement options for discussion>
Mission Statement
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What’s happened so far?
<Insert values options for discussion>
Values
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What’s happened so far?
<Insert vision statement options for discussion>
Vision Statement
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Where would the organisation like to be in the future?
Goal Areas
The goal areas are the main focus pointsfor the organisation.
These are SPECIFIC
Should be where CHANCE orIMPROVEMENT is desired
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Question 8 responses – GOAL AREAS
Response XX votes
Response XX votes
Etc. . .
Pre-planning meeting discussion
Response 1
Response 2
Response 3
Etc. . .
Where would the organisation like to be in the future?
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Where would the organisation like to be in the future?
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<Area 1>
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<Area 2>
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<Area 3>
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<Area 4>
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<Area 5>
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Where would the organisation like to be in the future?
Goals
What are we really up to here? Do we have all the bases
covered? What are we overlooking? How do our goals relate to each
other? Are there any conflicts?
<Area 1>| <Area 2> | <Area 3>| <Area 4>| <Area 5>
So far we have these:
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StrengthsWeaknesses
Opportunities Threats
SWOT Analysis
Complete a SWOT analysis of each goal area
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SWOT AnalysisQuestion 1 responses – STRENGTHS
• Response 1• Response 2• Etc . .
• Response 1• Response 2• Etc . .
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SWOT AnalysisQuestion 2 responses – WEAKNESSES
• Response 1• Response 2• Etc . .
• Response 1• Response 2• Etc . .
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SWOT AnalysisQuestion 4 responses – OPPORTUNITIES
• Response 1• Response 2• Etc . .
• Response 1• Response 2• Etc . .
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SWOT Analysis
Question 5 responses – THREATS
• Response 1• Response 2• Etc . .
• Response 1• Response 2• Etc . .
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Where would the organisation like to be in the future?
Establish an objective for each priority
Objectives are specific statements detailing what will be accomplished in relation to each goal
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• Participation - Increased inclusive participation
- Year round participation opportunities
- Membership doubled
• Governance - Open and honest club systems
- Professional administration practices
- Transparent and effective governance
Where would the organisation like to be in the future?
Examples of objectives
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How will we get there?
Strategies detail how the objectives will be achieved
Strategies should be MEASURABLE
Achievement of the STRATEGIES =
Achievement of OBJECTIVES
Create strategies to achieve each objective
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Where to from here?
Next Session<Date><Time>
<Venue>Please invite other club members along
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<Name of Club>
Strategic and Operational Planning<Date>
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Introduction
Part of our role is to work with clubs to provide advice on good governance and develop strategic
and operational plans.
You are the experts of your organisation
<List of facilitators>
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Session TwoSTRATEGIC to OPERATIONAL
<Time> – Start<Time> – Finish
A detailed agenda is on your table
No break is scheduled but please help yourselfto tea/coffee food throughout the session
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What’s happened so far?
<Insert mission statement>
Mission Statement
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What’s happened so far?
<Insert values>
Values
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<Insert Vision Statement>
What’s happened so far?
Vision Statement
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<Insert goal areas, objectives and strategies>
What’s happened so far?
Goal areas, objectives and strategies
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<Continue to insert goal areas, objectives and strategies>
What’s happened so far?
Goal areas, objectives and strategies (continued)
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How will we get there?Develop planning grids to achieve your
objectivesPlanning Grids allow you to track and order the progress of
your organisation as it implements the strategic plan
Make these SMART
•Specific
•Measurable
•Achievable
•Reviewable
•Time bound
Record:•What you intend to do? STRATEGY
•How you intend to do it? ACTION
•How important is it? PRIORITY
•When will it be done? TIMEFRAME
•What you need to do it RESOURCES
•Who will do it? RESPONSIBILITY
•How you know it’s done? PERFORMANCE INDICATORS
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Strategy ActionPriorit
yTime-frame
ResourceResponsibili
ty
Key Performance
Indicators
OBJECTIVE: <objective>
Key Area: <Area>
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How will we get there?
Create strategies to achieve each objective
Strategies detail how the objectives will be achieved
Strategies should be MEASURABLE
Achievement of the STRATEGIES =
Achievement of OBJECTIVES
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How will we get there?Create strategies to achieve each objective
Achievement of the OBJECTIVESThese should be ACHIEVABLE
Successful ACTIONS = Successful STRATEGIES
Actions are the key activities that need to be undertaken to achieve each strategy
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How will we get there?Set a priority rating for each action
A priority rating from 1-10 orLow, Medium, High is sufficient
Priority will give an indication of whichACTIONS need to happen first
Not everything can be HIGH PRIORITY
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How will we get there?Set a timeframe for when the action will
occur
Timeframes allow the committee to monitor the plan and indicate what should be
occurring at any given time
These should be ACHIEVABLE
Remember the scope of the plan – not everything needs to happen in the first year
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How will we get there?Note any resources needed to achieve each
action
Resources can be Human, Material and/or Financial
Resources should be identified to assistwith budgets and workloads
Ensure the resources required are within the organisation’s capacity to supply
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How will we get there?Who is responsible for each action?
The responsibility should be allocated to a POSITION rather than a PERSON
Make sure people are informed if they have been allocated a RESPONSIBILITY
The responsible person may be the person that competes the action or
the person in charge of making sure the action is completed by
others
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How will we get there?List Performance Indicators (PI’s) for each
action
Performance indicators are the methodsused to measure results
If PI’s are met then ACTIONS are successful
PI’s must be SPECIFIC, MEASURABLE and ACHIEVABLE
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How will we get there?Risk Management
• What could go wrong?
• What can we do to prevent it?
• What will we do if it happens?
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Where to from here?
Have the Plan formally accepted or endorsed by the Board / Committee, State Association etc.
Put the Plan into action.
Include discussion of the Plan as an agenda item at each Board meeting and review progress regularly – monthly, quarterly or annually.
Review and modify the Plan if at least annually.
Communicate the Plan
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Where to from here?Develop a communication plan
Think about:
•How will members and stakeholders find out about the plan?
•How will progress be monitored and communicated?
•How can people give feedback on or contribute to the plan?
•How will successes be celebrated?
A communication plan will educate, inform and help the organisation understand what is
expected in regards to the strategic plan
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Contact us
<Facilitator> <Organisation>Phone: <Number> | email: <address>
<Facilitator> <Organisation>Phone: <Number> | email: <address>
<Facilitator> <Organisation>Phone: <Number> | email: <address>