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    FLAME TAO Knoware Pvt. Ltd.

    TransformationAlignmentOptimisation

    Strategic FitnessTransformation, Alignment and Optimization

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    Presentation Structure

    About FLAME TAO Knoware

    Preamble: the basic framework

    Defining Value

    The offering

    Summary

    The Parable of the Magnet

    The FLAME TAO Knoware Team

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    About FLAME TAO Knoware

    Business Alignment is a function of

    Organisational Alignmentand Business

    Organisational Strategy

    Organisational Alignment is a function of

    Role Alignmentand Organisation Design

    Role Alignment is a function of

    Personal Alignmentand Role & Task Design

    Personal Alignmentis a function of

    Identity and Life Role

    Be a partner in creating

    organisations whereevery member

    creates value,

    feels valued and

    continuously enhances

    the organizational

    capability to engagewith its context in ways

    that inspires all its stake

    holders

    FLAME TAO Knoware

    Mission

    FLAME TAO vision of the

    organisation

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    String Information Services

    TAFE

    On Mobile TATA Teleservices

    TI

    TCS

    Infosys Technologies

    Sterling Commerce Covansys

    Sun Microsystem

    Yuken India

    Shahi Exports EPCOS

    Orient Fashions

    ITC Ltd

    BPL

    Murugappa Group

    SAE Claris Lifesciences

    Shasun Chemicals & Drugs

    CavinKare

    Illustrative Client List

    About FLAME TAO Knoware

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    Transformation Accelerated change through FLAME TAO

    People Powerful team orientation

    Throughput time Cutting C to C time by 60%Value Adding Ratio +500%

    Inventory 3 turns to 14 turns

    Work-in-Progress Weeks to days to hours

    Quality (Rejects) >20% to 1000 Feet to 50% Reduction

    New Product Development On time launch to market

    Sample Actual Results

    Financial Services

    Machine Tools

    Chemicals

    Pharmaceuticals

    Food Agro

    Software Services

    Automotive

    Apparels

    About FLAME TAO Knoware

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    PreambleAlignment, Attunement and Attention

    1

    1

    1

    1

    22

    2 2

    3 3

    3

    3

    4

    Structure / VOS

    Business WorldMVA / CFROI/RSTR

    Internal Realities / VOT

    Technology worldEVA/ Knowledge Capital / QCD

    External Realities / VOC

    Market worldCVA/ Market Share/ CSI

    Individuals / VOE

    Employee worldOVA/ Social Capital / ESI

    4: Alignment flow and

    Institutional practice

    3: Problem solving and

    Evolving practice

    2: Insight and stress

    1: Inaccessible Potentials

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    PreambleAlignment, Attunement and Attention

    Vertical

    AttunementThe Energy for

    Creating Value

    Horizontal

    AlignmentThe Process of

    Creating Value

    VOS

    VOCVOT

    VOE

    1

    1

    1

    1

    22

    2 2

    3 3

    3

    3

    4

    The HR / OD ChallengeCreating order & rhythm in the

    centrifugal and centripetal movements

    of the 4 zones

    Zone 1:Exploration; Research; Insight; Dream

    and Discovery EnergyPotential.Zone 2:Dialogue; Experimentation; Practice;

    Personal mastery; Mental models;

    Organisational EQ; Coherence

    and Convergence. Energy source.

    Zone 3:Problem identification; Problem solving;

    SEDAC; 6 Sigma; Team Learning;Review and Recalibration. Energy

    channels.

    Zone 4: Converting ; Optimising; Delighting;

    Kaizen; Team work; Control and

    Co-ordination. Energy Deployment.

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    Defining Strategic Fitness

    Visible Value offerings

    Invisible Source of Value

    Value StreamZone 3 & 4

    Align and optimise

    Zone 2 & 3Design and align

    Value PotentialZone 1 & 2Dream and design

    Sustained

    Operational

    Excellence

    through Value

    Addition

    Sustained

    Business

    Excellence

    through Value

    Creation

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    Sustained Business Excellence

    through Value Creation

    Is the Organization Responsive to emerging business

    dynamics?Attunement and Alignment

    Culture of Commitment

    Individuals Aligned to Strategy

    Behaviour Attuned to Culture

    Strategising as a process

    Strategic performance monitoring practices & tacticalcorrection

    Performance Management as a planning process

    Synergy through Teamwork Good practices for Conflict Resolution

    Team Learning and Camp

    Exploring Value CreationResponse Capabilities created in the organisation through

    appropriate organisation design (EVA-MVA)

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    Is the Organization anticipating Change?

    Converging Mental Models

    Shared Vision

    Coherent strategy

    Leadership

    Is the Organization a Learning Organization?

    Harnessing Tacit Knowledge

    Culture of Dialogue

    Shared expertise

    Team-Oriented Problem Solving

    Employee involvement

    A culture of constant improvement

    A culture of innovation

    Sustained Business Excellence

    through Value Creation

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    Consulting ApproachPartnering Organizations in managing transition

    Orienting the organization to be anchored in the future and shape the present

    Translating vision into value offerings

    Nurturing the Evolution of the Organization

    Harmonizing Systems and Human Processes to ensure holistic unfolding of the

    organization

    Transforming Individual discontent into creative energy

    Platforms for continuous dialogue

    Establishing Self Designing Capabilities

    Developing Organizational models to energize Revenue and Business Models

    Create Shared mental models to interpret emerging realities and design appropriate

    action

    Sustained Business Excellence

    through Value Creation

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    Roadmap

    Diagnosis and Assessment through Proprietary tools of FLAME

    TAO Knoware

    Workshop to develop a shared assessment and interventiondesign

    Co-hold and Co-operate the Implementation

    Creating internal champions

    Creating Transition Platforms for continuous metamorphosis ofthe organization

    Transformational Outsourcing culminating with a transfer of key

    know-how

    Sustained Business Excellence

    through Value Creation

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    Case Studies

    Sugar IndustryTransformation from a 40 crore unwanted child to a 350+ crore best practiceorganisation

    Food Industry

    Transformation from a colonial tea garden into a professionally managedmodel tea company

    Pharma IndustryTurn around of a 25 crore loss making pharma company into a 120 croreprofitable company

    Software IndustryCulture transformation for a software giant through assessment, design oforganisational processes for mentoring; Coaching and Leadershipdevelopment for middle management.

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    Sustained Operational Excellence

    through Value Addition

    Am I delighting my Customer?Am I understanding customer needsAm I improving my serving process continuously

    Am I competing effectively in the marketplace?Are the cost and delivery components of my throughputbetter than competition?

    How does my time to market for new products comparewith competition?

    Am I continuously improving my operationalcapabilities?

    Am I innovating technology of value creation

    Am I constantly optimising my cash to cash cycle?

    Exploring Value AdditionWar-on-Wastes that are visible and tangible (Q,C,D) Opportunities that

    are not easily visible but arise due to interlinking of functions and

    exploiting synergies (Cost of Time or Opportunity)

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    Consulting approach

    Partnering Organizations on their journey to becoming world class

    Sustained Operational Excellence

    through Value Addition

    Helping Organizations understand world class operational

    benchmarksChoosing appropriate benchmark frameworks e.g., DemingEstablishing the practice of continual improvement

    Integrating Cross Functional Skills towards Effective ProblemSolving

    Teaching Team oriented problem solving methods and tools e.g., SEDAC,Six Sigma and Lean Tool kit

    Establishing Link Responsibility Focus across the organization

    Establishing Self Directed Problem Solving TeamsEmpowering Champions to initiate and implement improvement projects.

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    Sustained Operational Excellence

    through Value Addition

    Roadmap

    Assessment of the Workplace and practices using an

    appropriate Framework

    Partnering the Organization and creating a RoadmapEvolving the Implementation Design using SEDAC, Lean Tool

    Kit and Six Sigma

    Implementing through Cross Functional Teams

    Transformational Outsourcing culminating with a transfer of keyknow-how

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    Case Studies

    Health Care

    Work Place Transformation- inventory 4 turns to 12 turns, dead investments

    into Rs 3 crore/year revenue earner with no investments; SEDAC projects

    leading to a 20% reduction in cost per SKU

    Apparel IndustrySignificant improvement in productivity, doubling of capacity through use of

    Lean Manufacturing and FLAME TAO alignment methodology in one of top

    10 export house.

    Electronic components Industry

    Lean Transformation making the company a bench mark among its different

    divisions world wide with a culture of continuous and systematic improvement

    substantial improvement in top line and bottom line.

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    Offering focused on Personal

    Effectiveness

    FLAME TAO Knoware brings its considerable experience

    in process work and problem solving to organisations

    through its training modules

    Personal Effectiveness and LeadershipTheatre based Personal Transformation Workshops

    Team Oriented Problem Solving

    Team oriented improvement and project management

    Based on an assessment of the needs of the client

    organisation, these programmes will be customised

    Executive and Leadership Coaching

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    Consulting Partnerships

    FLAME TAO has formed a consulting platform in

    collaboration with

    Ibhar Technologies to offer soft ware based solutions to

    organisations in the areas of Alignment, Productivity andCorporate performance Management.

    MAFOI to offer consulting services to organisations in the areas

    of Goal Alignment and Corporate Performance Management

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    The FLAME TAO Roles

    FLAME TAO Roles in

    the consulting

    processes

    A partner in creating organisations where

    every member of the organisationcreates value

    every member feels valued

    Sutradhar

    Catalyst

    Coach

    Educator

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    The FLAME TAO Mental Models For

    Managing Change

    Understanding Organization

    The Organization Maturity Model

    Model for assessing organization, Benchmarking and Business

    PlanningUnderstanding Leadership and Roles

    The Tensegrity Mandala and Role Alignment

    Model for designing Roles and Organisation Structure

    Understanding Membership and work

    The Value Adding Position

    Model for the creation of value and work design

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    Summary

    Our key focus is on two concepts

    Alignment & Productivity

    Alignment is the outcome of a constant quest for

    Coherence Where am I? Where are we?

    Convergence Why am I here? Why are we here?

    Correspondence Who am I? Who are we?

    Productivity is the outcome of continuous systematic

    improvement of all practices and processes of the

    organisation

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    FLAME TAO Knoware is a team of experts in designing, customizing anddeploying practices and tools that create and sustain Strategic Fitness

    through Transformation, Alignment and Optimization

    Summary

    Strategic Fitness is the ability of the organisation to be experienced as

    Focused

    Fast

    Flexible

    Friendly

    Fun

    These outcomes are achieved through developing internal practices that fosterreadiness, resilience, reality appraisal, responsiveness, response capability,relationship building and renewal. These Practices in turn are embedded in toolsand technology

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    Any piece of iron can become a magnet.

    Most do not live up to their potential because their

    elemental dipoles are not aligned.

    N S

    N S

    SummaryThe Parable of the Magnet

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    To make any piece of iron a magnet, these elementaldipoles are aligned in a N-S direction by rhythmic stroking

    employing a permanent magnet.

    N S

    N S

    N S N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    N S

    Align Optimize

    Transform

    SummaryThe Parable of the Magnet

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    The new magnet has a sense of direction.

    N S

    It has long range order - the ability to

    attract to itself iron pieces from a distance.

    Every organisation has this potential

    if it aligns itself.

    SummaryThe Parable of the Magnet

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    SummaryThe FLAME TAO Knoware Team

    Chairman Emeritus: Dr. Ryuji Fukuda

    Board Members: Parag Shah, Prof. Indira Parikh, N S Raghavan, Raghu Ananthanarayanan, S BadriNarayana

    Badri Narayana

    Vishnupriya Sharma

    Chitra Parashar

    Sreedher Kadambi

    Gagandeep Singh

    K S Narendran

    Raghu Ananthanarayanan

    Vandana Menon

    Sustained Operational

    Excellence

    Sustained Business

    Excellence

    A team of mutually responsive functional specialists with a deepknowledge of human processes

    FLAME TAO Knoware Pvt Ltd,

    # 11, 1st Floor, 10th D Main,

    1st Block Jayanagar,

    Bangalore 560 011, Phone : (080) 65683031

    www.flametaoknoware.com

    FLAME TAO Knoware Pvt Ltd,

    2/544, "Maitri", 4th Street, Sriram Avenue,

    Natesan Colony, Kottivakkam,

    Chennai-600 041

    Phone: (044) 24487949 Phone/Fax: 24488095

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    SummaryThe FLAME TAO Knoware Team

    FLAME TAO Knoware consultants invest time and effort in

    areas other than business consulting

    Process work Sumedhas

    Development of craft communitiesTheatre

    Education

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    FLAME TAO Knoware Pvt. Ltd.

    TransformationAlignmentOptimisation

    Thank You