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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Start-up and theNeed forCompetitive

    Advantage

    2

    PowerPoint Presentation by

    Ian Anderson, Algonquin College

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    After studying this chapter, you should be able to:

    1. Give several reasons for starting a new business ratherthan buying an existing firm or acquiring a franchise.

    2. Identify several factors that determine whether an ideafor a new venture is a good investment opportunity.

    3. Distinguish between the different types and sources ofstart-up ideas.

    4. Define competitive advantage and assess features of theenvironment and organization itself that supportcompetitive advantage.

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    Looking Ahead

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Looking Ahead

    5. Evaluate the feasibility of a business.

    6. Identify and compare strategy options for building andsustaining competitive advantage.

    7. Define market segmentation and its related strategies.

    8. Explain the concept of niche marketing and itsimportance to small business

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Creating a New Business

    Entrepreneurs may start a new business

    from scratch due to several reasons:

    A new product or service

    Favourable conditions such as location,

    equipment, employees, suppliers or bankers

    To capitalize on competitors weaknesses

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Evaluative CriteriaMarket Factors

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    Source:Adapted from Jeffrey A. Timmons and Stephen Spinelli, New Venture Creation: Entrepreneurship for the 21st Century(Boston: McGraw-Hill Irwin,

    2007), pp. 128129.

    Exhibit 2-1a

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Evaluative Criteria Competitive Advantage

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    Source:Adapted from Jeffrey A. Timmons and Stephen Spinelli, New Venture Creation: Entrepreneurship for the 21st Century(Boston: McGraw-Hill Irwin,

    2007), pp. 128129.

    Exhibit 2-1b

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Evaluative CriteriaEconomics

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    Source:Adapted from Jeffrey A. Timmons and Stephen Spinelli, New Venture Creation: Entrepreneurship for the 21st Century(Boston: McGraw-Hill Irwin,

    2007), pp. 128129.

    Exhibit 2-1c

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Types of Ideas that

    Develop into Start-ups

    Exhibit 2-2

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Types of Start-up Ideas

    Type A

    Start-up ideas centered around providing customers with

    an existing product not available in their market

    Type B

    Start-up ideas, involving new ideas, involving new

    technology, centered around providing customers with a

    new product

    Type C

    Start-up ideas centered around providing customers with

    an improved product

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Sources of Start-up Ideas

    Exhibit 2-3

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Competitive Advantage

    A firm offers a product or service that is perceived by

    customers to be superior to those of competitors, thereby

    promoting firm profitability

    To establish competitive advantage, a business owner

    needs to understand the nature of the environment

    Externalwhat business potentials exist

    Internalwhat the firm is able to do

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Assessing The Environment

    The Macroenvironment

    A broad environment with its multiple factors

    that affect most businesses in a society STEPSociocultural, Technological, Economic

    Political/Legal

    Industry EnvironmentThe combined forces that directly impact

    a given firm and its competitors

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Five Forces

    Model

    Concept by

    Michael Porter

    Bargaining Powerof Buyers

    Threat of Substitute

    Products or Services

    Bargaining Power

    of Suppliers

    Rivalry

    Among ExistingProducts

    Threat of New

    Competitors

    Attractiveness andProfitability of a

    Target Market

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Environmental and Organizational

    Impact on Opportunity Assessment

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    Part of Exhibit 2-4

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Core Competencies and

    Assessing the Organization Core Competencies

    Value-creating organizational capabilities that are

    unique to a firm

    Resources versus Capabilities Resources are basic inputs that a firm uses to conduct

    business (capital, technology, equipment, employees,

    etc.) intangible and tangible resources

    Capabilities are the integration of several resources

    which are deployed together to the firms advantage.

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Venture Feasibility Assessment Model

    Stage 1: Back-of-the-Envelope concept

    Potential customers, technology available, match to entrepreneur,

    financial feasibility

    Decision: go or no go Stage 2: Research and Verification

    Detailed analysis of customers, competition, HR required,

    technical and financial feasibility

    Decision: go or no go

    Stage 3: Refine the Concept Detailed business plan

    Decision: go or no go

    The Leap of Faith

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Competitive Advantage Factors

    Unique ServiceFeatures

    Notable ProductAttributes

    CustomerService

    Accessibility

    CompetitiveAdvantage

    Price/Value

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Strategic Terms

    Strategy

    An action plan that guides resource investments

    to capitalize on business opportunities

    Strategic Decision

    A decision regarding the direction a firm will

    take in relation to its customers and competitors.

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Strategies that Capture Opportunities

    Broad-Based Strategy OptionsSeek an advantage in cost or marketing

    Cost-Advantage Strategy and Options

    Requires the firm to be the lowest-cost producer WestJet began as a low-fare, no-frills airline

    Marketing-Advantage StrategyEmphasizing the uniqueness of the firms product

    or service WestJet is moving to differentiate based on quality service

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    An established, value-creating industry

    position that is likely to endure over

    time

    Results include superior profitability,

    increased market share, and improvedcustomer satisfaction

    Sustaining Competitive Advantage

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Market Segmentation

    and its Variables Market Segmentation

    division of a market into several smaller groups

    with similar needs or buying behaviour

    Market

    a group of customers or potential customers

    who have purchasing power and unsatisfiedneeds

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Ingredients of a Market

    Ingredient 1Customers:

    People or

    businesses

    Ingredient 2Purchasing

    power:

    Money/credit

    Ingredient 3Unsatisfiedneeds

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Market Segmentation Variables

    Segmentation Variables

    The parameters used to distinguish one form of market behaviour fromanother

    Geographic Variables

    Defining a market by its location, size, or extent

    Benefit Variables

    Specific characteristics that distinguish market segments according tothe benefit sought

    Demographic Variables

    Specific characteristics that describe customers and their purchasingpower

    Psychographic Variables

    Lifestyle trends such as fitness, diet, political and sexual orientation

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Types of Market Segmentation

    Strategies Unsegmented Strategy (Mass Marketing)

    A strategy that defines the total market as the target

    market

    Multisegmented Strategy

    A strategy that recognizes different preferences of

    individual market segments and develops a unique

    marketing mix for each

    Single-Segmentation Strategy

    A strategy that recognizes the existence of several distinct

    segments but focuses on only the most profitable segment

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Marketing Mix 2Product: Felt-Tip Pen

    Price: $1.00

    Promotion: Professional Magazines

    Distribution: Direct from Factory

    Marketing Mix 3Product: Gold Fountain Pen

    Price: $50.00

    Promotion: Personal Selling

    Distribution: Department Stores

    Marketing Mix 1Product: Felt-Tip Pen

    Price: $0.49

    Promotion: Campus Newspapers

    Distribution: Bookstores

    Small Business(Community Writing Company)

    Market

    Segment A

    Students

    Market

    Segment C

    Executives

    Market

    Segment B

    Professors

    Multisegmentation

    Market StrategyExhibit 2-6

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Marketing Mix 1

    Product: Felt-Tip Pen

    Price: $0.49

    Promotion: Campus Newspapers

    Distribution: Bookstores

    Small Business(Community Writing Company)

    Market

    Segment A

    Students

    Market

    Segment C

    Executives

    Market

    Segment B

    Professors

    A Single-

    SegmentationMarket Strategy

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Implementation of

    Niche Marketing Strategies Restricting focus to a single subset of customers

    not adequately serviced by competitors.

    Limiting the market to a single geographicalregion.

    Emphasizing a single product or service.

    Concentrating on superiority of product or service.

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    Chapter 2 Copyright 2010 by Nelson Education Ltd.

    Niche Market Potential

    Niche markets can quickly erode if:

    The focus strategy is imitated.

    Price, Product, Design, Service, Packaging, etc.

    The target segment is structurally unattractive.

    The target segments differences from other

    segments narrow.New firms sub segment the industry.

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