strategic plan: 2012 - 2014 assessment ecc excels...2012 $9,342 $7,538 $1,804 19.3% 3 source: iei...

Strategic Plan Assessment 2012-2014 August 2013

STRATEGIC PLAN: 2012 - 2014

ASSESSMENT

January-June 2013

PLANNING IMPERATIVES

1. Academic Quality & Learning Outcomes 2. Facilities Enhancement and Development

3. Optimal Use of Resources 4. Planning, Assessment and Outcomes

5. Information for Decision-Making 6. Enrollment, Retention, Transfer and Graduation Rates

7. Capital Development/Fundraising 8. Making a Difference in a Changing Environment


Note: Key Performance Indicators have been eliminated and replaced with Institutional Effectiveness Indicators

1. Academic Quality & Learning Outcomes

OBJECTIVE/Desired Outcome MEASURE/Key Performance Indicator/IEI

ASSESSMENT

1. By fall 2015 the racial and ethnic diversity of SUNY ECC’s employees will mirror that of ECC’s service delivery area.

Percent employees by race and ethnicity compared to Erie County 2010 US census results. KPI: Percent ECC employees Hispanic and non-white/Percent Erie County Hispanic and non-white. IEI 2.1, 4.1

ECC meets this objective with respect to student enrollment but not employees.

Ethnicity/Race White Black

Erie County 73.4% 13.0%

Fall 2012: Employees 89.2% 6.9%

Students 67.3% 15.1%

Source: IEI 2.1

2. In each year 100% of ECC professional programs will be fully accredited by the appropriate accrediting organizations.

Percentage of accredited professional programs KPI: Number of accredited professional programs/total number of professional programs IEI 31.3, 31.4, 31.5

ECC meets this objective. Source: IEI 21.1

3. By fall 2014 ECC will meet or exceed the SUNY CC median success rate for developmental studies.

Math, writing and reading success rates KPI: ECC enrollee success rate/SUNY Median success rate IEI 21.1

ECC does not meet this objective. Success Rate in Developmental Courses for Students Completing the Course

YEAR Mathematics Writing Reading

ECC SUNY

MDn

ECC SUNY

MDn

ECC SUNY

MDn

Fall

2011

49.1% 64.8% 57.3% 70.3% 65.9% 75.8%

Success Rate in First Related Credit Courses for Students Completing Developmental Courses

Fall

Cohort

Mathematics Writing

ECC SUNY MDn ECC SUNY MDn


YEAR

Fall 2010 72.2% 70.7% 73.3% 75.8%

Sources: IEI 31.4, 31.5

4. By fall 2014 the average time to degree completion will be reduced.

Average time to degree completion in years KPI: Average time to degree completion using baseline of 2011

Average time to degree completion Fall 2008 cohort established as baseline: All students (n = 1079) 3.42 average Male (n = 507) 3.35 years average Female (n = 572) 3.48 years average

5. By fall 2015 full-time faculty members will be teaching 70% of all course sections taught at SUNY ECC.

Percentage of course sections taught by full-time faculty members for the Fall & Spring semesters KPI: Number of course sections taught by full-time faculty members/all course sections offered at SUNY ECC IEI 47.2

ECC has not achieved this objective.

Semester #

Sections

# of

Sections

FT

# of

Sections

PT

% FT % PT

Fall 2011 3,158 2,045 1,113 64.76% 35.24%

Winter

2012

53 37 16 69.81% 30.19%

Spring

2012

3,000 2009 991 66.97% 33.03%

Source: IEI 47.2


2. Facilities Enhancement and Development

OBJECTIVE/Desired Outcome MEASURE/Key Performance Indicator

ASSESSMENT

1. By fall 2015 modernization of the North Campus existing buildings and grounds will be complete.

Facilities plan for ECC North Campus KPI: Plan is fully implemented

A facilities plan for North Campus does not currently exist. However, the following describes developments surrounding North Campus facilities: JMZ Architects & Planners released their final report and presented its findings to both the ECC Board of Trustees and Erie County – both the Executive and Legislative branch. Several major recommendations were made, including:

1. Construct a $30 million STEM building at North Campus; and 2. Creation of STEM theme for North Campus which will lead to moving

and consolidating some programs; and 3. Some of the sixteen new certificate and seven new degree programs

would be housed at North Campus 4. That a facilities master plan be completed for the College as a whole,

which would have implications for North Campus facilities planning and modernization.

Subsequent to the release of the JMZ report, the College and County developed a MOU that:

Spells out the intent of both the college and county in regards to the STEM building at North Campus;

Identifies a potential calendar of events;

Establishes a building review committee comprised of college and county officials that will make recommendations to the college and county on matters such as project management, environmental, design, and construction management services.

The MOU has been filed with the Erie County Legislature for review and approval.


In addition to the above, the BOT approved a $500,000 expenditure for safety and security enhancements to complement the on-going $1.7 million safety and security capital project. The funding is from the ECC capital chargeback account. A request will be submitted to ECC’s sponsor on July 1, 2013 seeking approval to expend the identified funds.

2. By fall 2015 the STEM building at North Campus will be open and operating.

Building in operation KPI: Building is in operation.

See above (2.1) and below (7.1). Approved calendar in the MOU for the STEM building gives a completion date of January 2017.

3. In each year through 2014 fifteen traditional classrooms will be converted to smart classrooms.

Number of smart classrooms converted KPI: greater than or equal to 15 IEI 48.1

ECC met this objective in 2013 with an increase of 19 smart classrooms from 2011-2012. Source: IEI 48.1

4. By 2015 ECC student opinion results pertaining to facilities and technology will be at or above the SUNY mean.

Results in the SUNY Student Opinion Survey KPI: ECC mean satisfaction with facilities and technology/SUNY mean satisfaction with facilities and technology IEI 48.2

ECC meets this objective in two of the three areas surveyed in the Student Opinion Survey.

College Services 2013

SUNY ECC Computer Support

Services 3.95 3.88

Availability of

Computers When

Needed

3.78 3.88

Internet/E-mail

Services 3.69 3.95

Source: IEI 48.2


3. Optimal Use of Resources


ASSESSMENT

1. By the end of FY 2013 ECC’s operating expenses per FTE will be at least 10% below the SUNY community college average while maintaining academic excellence.

SUNY Annual Report Summary KPI: (SUNY Operating Expense Per FTE CC Avg.- ECC Operating Expense Per FTE)/SUNY CC Average Operating Expense per FTE IEI 29.1

ECC has met this objective.

Fiscal Year

SUNY CC. Avg.

ECC Difference % Difference Ranking

2011-2012 $9,342 $7,538 $1,804 19.3% 3

Source: IEI 29.1

2. By 2015 there will be stronger non-academic and/or academic programs in response to market demands and economic realities.

# of programs and units created, realigned, and /or merged KPI: Count number of programs between 2012 and 2014 IEI 26.1 and Academic Affairs Curriculum Tracking Log

The JMZ report offers an assessment of current curricular offerings. See IEI 26.1 for total academic programs by year

Academic Programs Created and Deactivated

2012-2013 2011-2012 2010-2011 2009-2010

Created: 2 Deactivated: 0




Source: Log – Curriculum Tracking for SUNY Program Development – 2007 to Present

3. In each year 100% of ECC academic programs will be fully accredited by the appropriate accrediting organizations.

Percentage of accredited programs KPI: Number of accredited academic programs/total number of academic programs IEI 21.1

ECC has achieved this objective. Source: IEI 21.1


4. Planning, assessment and outcomes


ASSESSMENT

1. 100% of all accreditation and mandatory reports will be completed on time and accurately in each academic year.

Percent of accreditation and mandatory reports that were completed on time and accurately in an academic year. KPI: Number of accreditation and mandatory reports that were completed on time and accurately in an academic year/Total number of accreditation and mandatory reports that were required to be submitted

100% of mandatory reports were submitted; 23 of 52 reports (44%) were submitted on time. September 2012 – August 2013:

Report Type Number On

time Number

Late submitted

SIRIS 2 15 17

IPEDS 10 0 10

HEDS 8 11 19

Other 3 3 6

2. 100% of scheduled programs will have gone through academic program review or institutional review at the appropriate time.

Percent of scheduled programs going through academic program review or institutional review at the appropriate time. KPI: Number of scheduled programs going through academic program review or institutional review in an academic year/Total number of scheduled programs for academic program review or institutional review in that academic year. IEI 40.1

Source: IEI 40.1

3. The Strategic Plan and the mission assessment process will be updated in each academic year.

Strategic Plan and mission assessment updates KPI: Updates completed in an academic year

In process.


5. Information for decision-making


ASSESSMENT

1. In each year the institutional effectiveness indicators will be updated, modified, completed and made accessible to all affiliated with ECC.

Institutional Effectiveness Indicators KPI: Update complete and communicated

Ongoing.

2. By Fall 2014 the college networking services infrastructure will be in compliance with industry standards to support the business and academic operations of the college which include academic and administrative computing and course delivery technology.

ECC networking services infrastructure in compliance with industry standards to support the business and academic operations of the college; includes academic and administrative computing and course delivery technology. KPI: Level of compliance

College network backbone upgrade is in the process of being implemented; CROA, Compliance Assist, Baseline, Degree Works, ANGEL, and other software are all running under current versions and utilized by the college community. Ellucian recruiter product was purchased recently and implementation has started. A complete redesign of the college website is underway and expected to be completed by 12/1/13. Requests for proposals were submitted for automation of HR and Payroll departments. They will be evaluated in 9/13


6. Enrollment, retention, transfer and graduation rates

OBJECTIVE/Desired Outcome

MEASURE/Key Performance Indicator

ASSESSMENT

1. By Fall 2013 retention of first year full-time degree track students will be at or above the SUNY CC peer group average.

Percent of all first year full-time degree track students attending in their second year. KPI: Fall 2013 ECC retention rate – Fall 2013 SUNY CC peer group retention rate IEI 18.1

ECC does not meet this objective.

YEAR COHORT ENTERED

% Enrolled in subsequent year. ECC

% Enrolled in subsequent year. SUNY CC

% Enrolled in subsequent year. MCC/NCC/SCCC

FALL 2011 52% 58% 64%

Source: IEI 18.1

2. The 3-year graduation rate for the fall 2011 freshman class on a degree track will meet or exceed the SUNY CC peer group average.

Percent of all first year full-time degree track students in fall 2013 graduating by May 2014. KPI: 2014 ECC 3-year graduation rate – 2014 SUNY CC peer group 3-year graduation rate IEI 19.1

ECC does not meet this objective.

2008 ECC Cohort: 19.4%

SUNY Community College Average: 22.3% Source: IEI 19.1

3. The 3-year transfer rate for the fall 2011 freshman class will be at or above the SUNY CC peer group average.

Percent of all first year full-time students transferring within 3 years. KPI: Fall 2013 ECC transfer rate – Fall 2013 SUNY CC peer group transfer rate IEI 14.1, 14.2

ECC does not meet this objective for students who transferred before graduation.

2009 ECC Cohort: 12%

MCC/NCC/SCCC Cohort Average: 14% Source: IEI 14.1, 14.2

4. The total number of students served by SUNY ECC will increase in each year of the Plan.

Full- and part-time degree, certificate and non-matriculated students served in all ECC programs. KPI: Total students served in an academic year – Total students served in the previous academic year IEI 1.1, 1.2, 1.3

ECC does not meet this objective. ECC enrollment dropped 1.3% in FA2012. Source: IEI 1.1


7. Capital development/Fundraising


ASSESSMENT

1. Funding for modernization of the North Campus and the new academic building will be in place by Fall 2012.

Capital funds for investment at North Campus KPI: Total dollars available

State and county allocations secured. The college has raised $3.2 m of its $7.5 m share.

2. Erie County support of the capital needs of SUNY ECC will increase in each year of the Plan.

Capital dollars made available by Erie County in each fiscal year KPI: Increase in each year

County capital contribution in 2013 was $1 m; in 2012 the county capital contribution was zero.


8. Making a difference in a changing environment


ASSESSMENT

1. At least 85% of SUNY ECC 2013-14 graduates will be employed in an occupation related to their program or continuing their education.

Percent of SUNY ECC graduates employed in an occupation related to their program or continuing their education. KPI: SUNY ECC graduates employed in an occupation related to their program or continuing their education/total number of ECC graduates IEI 5.1

ECC does not meet this objective. 81% of ECC students reported being employed in an occupation or continuing education related to their program of study. Source: IEI 5.1

2. In each year of the Plan at least 90% of employers of ECC graduates will report at least a satisfactory rating for overall performance of those graduates.

Percent employers reporting that SUNY ECC graduates overall performance is satisfactory, very good or excellent. KPI: Percentages as responded to on the annual Employer Satisfaction Survey IEI 6

ECC meets this standard for some ratings and not for others.

Competencies/Skills Employer Rating (in

Percent)

Percent

Excellent to

Very Good

Satisfactory

Overall Performance 74.5% 14.8% 89.3%

Team Skills 75.0% 14.8% 89.8%

Work Ethic 80.1% 10.2% 90.3%

Basic Skills – Math,

Reading, English

75.5%

16.3%

91.8%

Computer Literacy 67.4% 20.9% 88.3%

Safety Knowledge 71.0% 18.4% 89.4%

Technical Skills 71.5% 18.4% 89.9%

Equipment Familiarity 71.4% 19.4% 90.8%


Problem Solving Skills 63.8% 25.5% 89.3%

Interpersonal Skills 71.9% 17.9% 89.8%

Customer Service

Skills

73.9% 17.3% 91.2%

Written

Communication Skills

65.8% 24.0% 89.8%

Oral Communication

Skills

73.9% 17.9% 91.8%

Source: IEI 6.1

3. The number of community partnerships and collaborations will increase in each year of the Plan.

Number of community partnerships KPI: Number in each year is greater than that of the previous year.

Academic Affairs:

Distance Learning/BA/IT: Offsite classes Spring 2013: Buffalo Fire Department,

Ingram Micro, TSA Officer Education at Buffalo/Niagara Airport

Engineering and Technologies: Visual Communications met with Urban

Christian Ministries to establish a Graphic Arts Learning Center in the inner city

as a feeder into Program.

Liberal Arts and Science:

o Social Science faculty members teach courses at GEICO during the

summer.

o City Campus Mathematics is involved with the College for the Homeless

initiative and is offering courses downtown at the City Mission and the

Women’s shelter.

o North Campus provides instructors for mathematics Pre-Collegiate Courses

in Kenmore and for the court ordered student sites at the Audubon Library

and the Niagara Falls Court House. South assigns instructors to the South

Buffalo Pre-Collegiate site and City to New Hope site.

o North Math Unit teaches courses at Geico and Wilson Greatbatch.

o South Campus Physics Dept. Chair, in collaboration with the Service

Learning office at ECC and the Buffalo Olmsted Parks Conservatory,

developed soil testing labs for PH-121: Lab for PH-120 (Environmental

Science I) and PH-123: Lab for PH-122 (Environmental Science II), In

Spring 2013, the Environmental Science lab class (PH-121), took two field

trips under Dr. Petrou’s supervision to the South Park Botanical Gardens,

and conducted soil characterization tests to assist in the planting decisions

of the Conservatory in this area.

Business and Public Service: St. Luke’s Mission in Buffalo’s Eastside of the

City is currently working with six student/clients receiving instruction and/or


advisement at the North and City Campuses.

Student Affairs

Coordinated the May meeting of Goodwill and ECC to provide Pathways and

Pre-collegiate studies at the Goodwill site on William.

Initiated effort with Goodwill to reinforce Pathways and create new opportunity

for International refugee services.

Increased efforts to provide outreach at WNY Veterans One Stop Center, WNY

Veterans Housing, and Altamont Veterans Housing.

Visited and set-up Information Tables to 21 sites including area Community

Centers, CAO Centers and Adult Education Centers.

strategic plan: 2012 - 2014 assessment ecc excels...2012 $9,342 $7,538 $1,804 19.3% 3 source: iei...

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