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Strategic Plan 2023

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Page 1: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Strategic Plan 2023

Page 2: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the
Page 3: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Table of Contents

Message to the Community

Port at a Glance

Strategic Plan 2023 at a Glance

The Port’s Strategic Planning Process

Strategic Goals + S.M.A.R.T. Objectives

Goal 1 :: Foster Strategic Growth

Goal 2 :: Be a Good Business + Community Partner

Goal 3 :: Provide Facilities + Services to Meet Customer Needs

Goal 4 :: Be an Environmental Leader

Goal 5 :: Fund Our Vision

Goal 6 :: Cultivate the Workforce + Tools of the Future

The Decade Ahead

Appendix 1 :: Summary of Past Initiatives

2014 S.W.O.T. Analysis

2014 Strategic Plan Implementation

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Page 5: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Message to the Community

The development of domestic shale plays amounts to nothing short of an energy

renaissance in the United States. Texas has raced into the pole position among

energy producing states, and the Port of Corpus Christi Authority (Port) has emerged

as the number one crude export terminal in the country. The energy flowing through

our gateway is moving the needle on national Gross Domestic Product as well as on

the international balance of trade.

With roughly three million barrels per day of new crude headed to Corpus Christi in

the next three years, we’ve risen to the occasion, initiating plans to construct new

crude export facilities that will accommodate a larger, more efficient global vessel

fleet. In the three years since 2015, we’ve initiated or completed capital projects and

acquisitions totaling over $366M, which is more capital investment than we made

over the prior 23 years.

This rapid growth is also reflected in Port staff, which has also grown by 20% in the

last five years. In 2018, we established our first ever Planning Department to help

guide us through strategic decisions about growth and to expand the ways in

which we engage across our community. World-class talent requires world-class

facilities, and the Port has undertaken design of a new administrative building

that will help catalyze investment in the City’s downtown SEA District. The

completion of that landmark will coincide with the completion of the region’s new

Harbor Bridge, which will be the longest cable stayed bridge in the country,

forever changing our skyline and allowing larger vessels to enter the Port’s Inner

Harbor.

After 20 years, Phase I of the Port’s Channel Improvement Project was

included in the US Army Corps of Engineers Work Plan and in the President’s

2019 federal budget, allowing us to begin dredging in the second quarter of

2019. When complete, the deeper, wider Corpus Christi Ship Channel will be

the deepest on the Gulf Coast at 54’ and will afford enhanced operational

efficiency and safety.

To support the growth on the horizon, the Port has been an active partner to

local jurisdictions in developing a drought-resistant, uninterruptable water

supply. In pursuing state permits for desalination facilities to serve the broader

community, the Port has conducted an exhaustive review of technological best

practices and has engaged the local academic community in new ways. This

commitment to incorporating best available environmental science from local

academic partners will be a cornerstone of the Port’s business model as we

continue to leverage commerce to drive prosperity for our community, our

region, and our country.

Yours,

Charles W. Zahn, Jr. Chairman - Port Commission

5

Me

ssa

ge

to th

e C

om

mu

nity

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6

Fig

ure

1: T

hro

ugh

pu

t to D

ep

th O

ve

r Tim

e

Year

Channel Depth

(Mil

lio

n S

ho

rt T

on

s)

(Fee

t, M

LLW

)

Figure 1: Port of Corpus Christi Throughput to Depth Over Time

-80

-60

-40

-20

0

20

40

60

80

100

120

140

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80

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85

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90

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95

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00

20

05

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15

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20

20

25

*Projection

Channel Depth

*

Throughput

-54

Page 7: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Port at a Glance

7

The Port of Corpus Christi Authority is a navigational district and political

subdivision of the State of Texas.

Mission Leverage commerce to drive prosperity

Vision Be the energy Port of the Americas

Governance Port Commission of seven appointed commissioners

representing three political jurisdictions:

Top energy export port in the country

Top four largest ports in the country by tonnage

~6,500 vessels moved in 2018

28,441 acres of land managed (10,379 upland, 18,062 submerged)

Generates $20B in economic activity for Texas

Generates $150B in economic activity in the US

Port + associated activity account for ~35% of jobs in Corpus Christi

metro area

Our 5 Environmental Precepts

AIR QUALITY

WATER QUALITY

SOILS & SEDIMENT

WILDLIFE HABITAT

ENVIRONMENTAL SUSTAINABILITY

San Patricio County

Nueces County

Corpus Christi

Po

rt at a

Gla

nce

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Page 9: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Strategic Plan 2023 at a Glance

A good strategic plan is a workhorse, a management tool that is referenced too

often to make it to the bookshelf and reaches the end of its useful life dogeared

and annotated. A strategic plan must have an eye to the horizon and embody

the organization’s ultimate vision, but a strategic plan is not a long-range plan. It

is rather an iterative, three- to five-year action plan that defines specific

objectives as progressive steps toward high-level organizational goals and

overarching mission.

The Port of Corpus Christi’s Strategic Plan 2023 marks a commitment to a new

way of doing business. The objectives defined herein—each of them specific,

measurable, achievable, relevant, and time-bound (S.M.A.R.T.)—reflect cross-

departmental priorities for enhancing Port operations (Table 1).

These objectives support six overarching goals, which are the product of a

collaborative visioning exercise involving diverse stakeholders. These six

strategic goals define the Port’s core priorities, and they should be as relevant in

fifty years as they are today.

When the Port’s strategic plan is revisited in 2023, and roughly every three

years thereafter, the objectives will be updated or replaced to reflect evolving

performance targets and strategies for making incremental progress toward the

Port’s strategic goals.

9

Stra

tegic

Pla

n 2

02

3 a

t a G

lan

ce

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Table 1 :: Strategic Goals + S.M.A.R.T. Objectives

10

Stra

tegic

Pla

n 2

02

3 a

t a G

lan

ce

Goals # Objectives Lead Target End

Foster Strategic Growth

1 Develop decision support tool to systematically evaluate business development opportunities Planning Q4 2019

2 Develop standard lease language/template that includes clear terms and standards for maintenance of Port-owned assets Real Estate Q2 2020

3 Develop standard language/template for user agreements for public docks Real Estate Q2 2020

4 Implement Customer Relationship Management (CRM) database Commercial Q2 2020

5 Develop decision support tool for determining highest and best use of Port-owned property Planning Q2 2020

6 Develop decision support tool for prioritizing strategic property acquisition Planning Q2 2020

7 Co-sponsor a Ports and Waterways Safety Assessment (PAWSA) to evaluate feasibility of establishing a designated marine exchange Harbor Master Q2 2020

8 Update Property Planning Guide to inform land use decisions Planning Q2 2021

9 Develop multi-year plan to acquire and protect property Real Estate Q2 2021

10 Implement operational changes per Port Optimization Committee recommendations to increase total cargo moved across all public docks each year relative to prior year

Harbor Master + CEO Recurring

Be a Good Business + Community

Partner

1 Adopt Regional Mutual Aid Agreement Port Security Q3 2019

2 Develop new (internal) Emergency Action Plan Emergency Mgmt. Q3 2019

3 Develop master database for managing stakeholder engagements Community Relations Q4 2019

4 Develop master database for managing engagements with Government Affairs stakeholders Government Affairs Q4 2019

5 Develop working plan and budget for expenditure of Promotion and Development funds Communication Q1 2020

6 Develop Stakeholder Engagement Checklist for use in project scoping / implementation Communication Q2 2020

7 Implement protocol for managing/responding to/tracking stakeholder inquiries (including social media) Community Relations Q2 2020

8 Develop STEM-based educational module(s) about PCCA targeting school-aged audiences (but applicable for multiple audiences) Communications Q2 2020

9 Develop PCCA Style Guide Part 1 to help standardize all PCCA branding Community Relations Q2 2020

10 Establish Port Ambassador Program Community Relations Q2 2020

11 Conduct SWOT analysis/charrette (customers + security + shippers) to define safety priorities and right-size procedures for accessing secure locations

Planning Q2 2020

12 Develop all-hazards (internal/external) Emergency Management Plan Emergency Mgmt. Q4 2020

1 Develop a protocol for assessing dock utilization relative to capacity Planning Q4 2019

Provide Facilities + Services to Meet

Customer Needs

2 Conduct economic analysis of potential beneficial use alternatives for new dredge material Planning Q2 2020

3 Develop capital infrastructure planning decision support tool Planning Q2 2020

4 Update design standards and guidelines for infrastructure Engineering Q2 2020

5 Update Project Management Manual Engineering Q2 2020

6 Update 2012 Rail Capital Plan Planning Q2 2020

7 Establish protocol for facility audits of marine assets (Phase I) to inform asset management/capital maintenance planning Operations Q2 2020 8 Evaluate alternatives and define actionable strategy for developing additional dredge material placement capacity along north side of

Inner Harbor Engineering Q4 2020

9 Evaluate alternatives and define actionable strategy for developing additional dredge material placement capacity to serve Outer Harbor (including La Quinta Channel reach)

Engineering Q4 2020

10 Develop comprehensive, regional/collaborative Rail Master Plan Planning Q4 2020

11 Implement Phase I (marine assets + Bulk Terminal + vehicle and equipment fleets) of an Asset Management System Operations Q2 2021

12 Update Bulk Terminal Master Plan to include Asset Management Planning + B. T. Q2 2021

Page 11: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

11

Stra

tegic

Pla

n 2

02

3 a

t a G

lan

ce

Be an Environmental

Leader

1 Establish a Port Scientific Advisory Committee to enhance integration of best available science from local practitioners in planning and development decisions

Planning Q4 2019

2 Update Environmental Standards to specify that all new terminals constructed after 2019 will be Green Marine certified Environmental Q4 2019

3 Develop/initiate a Clean Fleet (administrative + field vehicles) Conversion Program Environmental Q4 2019

4 Develop/initiate a Clean Equipment Conversion Program Environmental Q4 2020

5 Develop a decision support tool to 1. identify and 2. prioritize habitat restoration and/or creation projects Planning Q2 2021

6 Facilitate creation of the state's first marine park (or equivalent designation) Planning Q2 2022

7 Achieve highest level of Green Marine Certification in five (Greenhouse Gases and Air Pollutants; Spill Prevention; Dry Bulk Handling & Storage; Community Impacts; Waste Mgmt.) of seven program areas

Environmental Q3 2022

8 Establish minimum of one new standard port-wide (including users) on at least two environmental precepts per year Environmental Recurring

9 Each year for next five years, implement at least one new (relative to 2018 baseline) water quality treatment Best Management Practice in 10% of stormwater sub-basins on PCCA property (per Stormwater Master Plan)

Environmental Recurring

10 Uphold policy of purchasing electricity from 100% renewable sources Environmental Recurring

11 Uphold ISO 140001 certification for PCCA's Environmental Management System Environmental Recurring

1 Procure Enterprise Resource Planning (ERP) System Information Technology Q4 2019

Fund Our Vision

2 Develop a protocol for calculating revenue per commodity by acre Planning Q4 2019

3 Implement mechanism(s) to begin tracking non-water borne freight (pipe, truck, rail) to expand revenue capture Finance Q4 2019

4 Create decision support tool to systematically evaluate grant opportunities, including a process and schedule pro forma to guide management of application process

Planning Q2 2020

5 Implement organization-wide, centralized document control and storage policy/protocol Records Mgmt. Q2 2020

6 Develop process for capturing operational risk, including integrating it into existing Risk Matrix and associated Heat Map Risk Mgmt. Q2 2020

7 Implement all modules within Enterprise Resource Planning (ERP) system Information Technology Q4 2021

8 Impose structure on existing self-insurance program to include actuarial-based budget that informs organizational budgeting process and includes case reserves for litigation

Risk Mgmt. Q2 2022

Cultivate the Workforce + Tools of the

Future

1 Procure Talent Management System (TMS) software Human Resources Q4 2019

2 Complete assessment of needs and opportunities for potential UAS applications in Port operations Planning Q4 2019

3 Update Port’s GIS Server (hardware + software) Planning Q2 2020

4 Integrate geospatial analyses to enhance departmental workflow in Real Estate, Engineering, and Environmental CEO + Legal Q2 2020

5 Update training program (content + schedule) for recurring training of Port Commission Human Resources Q2 2020

6 Develop template and codification protocol for establishing new organization-wide policy Planning Q2 2020

7 Update full suite of Human Resources policies Human Resources Q2 2021

8 Achieve 45001 accreditation for occupational health and safety Safety Q2 2022

9 Implement all modules within Talent Management System (TMS) Human Resources Q2 2022

10 Within 12 months of acquisition of a given module in TMS, develop procedures and implement training for that module for all stakeholders Human Resources Q2 2022

Goals # Objectives Lead Target End

Page 12: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

The Port’s Strategic Planning Process

In that Strategic Plan 2023 updates the Port’s previous strategic plan, the planning

team began by reviewing each of the objectives and associated outputs in the 2014

plan to determine which were complete and which should be carried forward with

updated performance targets.

While a lead department was ultimately defined for each objective, the vetting and

updating of objectives was a collaborative, inter-departmental process. Where the

2014 strategic plan was prescriptive about the tasks required to accomplish each of

the objectives defined therein, Strategic Plan 2023 defers detailed decisions about

execution to the department-level staff who helped craft—and are thus fundamentally

invested in—the S.M.A.R.T. objectives in the plan.

The objectives defined in this strategic plan are intended to optimize operations at

the Port, so actually defining how operational decisions are made is a critical first

step. To that end, the planning team met with individual departments to identify what

tools are central to their work. The planning team sought to understand how these

tools are used, and in particular, how they relate to each other. The planning team

used data visualization software to map these connections and to create a diagram

of work flow at the Port (Figure 3).

Each circle in Figure 3 represents a discrete tool used at the department level.

These tools are grouped into columns according to which of the Port’s six

strategic goals they support most directly. Likewise, the tools are clustered into

four horizontal tiers: high-level management systems are in the highest tier and

foundational operating protocols, such as daily checklists and audit forms, are in

the bottom tier. Master plans and decision support tools comprise the middle

two tiers. As depicted in the diagram, all work at the Port falls under the

umbrella of the Port’s SEA PORT Values and five Environmental Precepts.

The process flow diagram helps identify opportunities for improving Port

operations. Gaps suggest a possible need to develop new tools in a given tier;

a heavy cluster of dots or confluence of connections may indicate redundancy in

scope or function of plans or tools. Any such opportunity for process

improvement is potential fodder for S.M.A.R.T. objectives in the Strategic Plan.

12

Stra

tegic

Pla

nn

ing P

roce

ss

Page 13: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

13

Fig

ure

3: P

ort W

ork

Flo

w D

iag

ram

Figure 3: Port Work Flow

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Page 15: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Strategic Goals + S.M.A.R.T. Objectives

The Port’s strategic goals define the Port’s core priorities. They are

fundamental to the Port’s mission and should remain relevant indefinitely. The

objectives identified in the Port’s Strategic Plan 2023 directly support the

strategic goals by focusing staff time and resources on those core priorities.

These S.M.A.R.T. (specific, measurable, achievable, relevant, and time-bound)

objectives are updated or replaced with each new iteration of the organization’s

Strategic Plan to reflect evolving performance targets and strategies for making

incremental progress toward the Port’s strategic goals.

The objectives in Strategic Plan 2023 are inherently interdisciplinary; fully

realizing them will, by design, necessitate collaboration and creativity.

15

Stra

tegic

Goals

+ S

.M.A

.R.T

. Obje

ctiv

es

Page 16: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Strategic Goal 1 ::

Foster Strategic Growth

16

Fo

ste

r Stra

tegic

Gro

wth

“The decision to create a dedicated planning department at the Port of Corpus Christi after 92 years illustrates that Port

leaders are committed to growth by design. Our port is endowed with tremendous natural assets, and it’s incumbent on us to

make careful, data-driven decisions about how we make the most of them for the good of our community.”

Jeffrey Pollack, AICP ENV SP, Director of Planning

Page 17: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Objectives Lead 2019 2020 2021 2022

Foster Strategic Growth

1 Develop decision support tool to systematically evaluate commercial opportunities

Planning

2 Develop standard lease language + template that includes clear terms and standards for maintenance of Port-owned assets

Real Estate

3 Develop standard language + template for user agreements for public docks Real Estate

4 Implement Customer Relationship Management (CRM) database Commercial

5 Develop decision support tool for determining highest and best use of Port-owned property

Planning

6 Develop decision support tool for prioritizing strategic property acquisition Planning

7 Co-sponsor a Ports and Waterways Safety Assessment (PAWSA) to evaluate feasibility of establishing a designated marine exchange

Harbor Master

8 Update Property Planning Guide to inform land use decisions Planning

9 Develop multi-year plan to acquire and protect property Real Estate

10 Implement operational changes per Port Optimization Committee recommendations to increase total annual cargo moved across all public docks each year relative to prior year

Harbor Master + CEO

17

Fo

ste

r Stra

tegic

Gro

wth

Page 18: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Strategic Goal 2 ::

Be a Good Business + Community Partner

18 “Productive partnerships are the lifeblood of our business at the Port of Corpus Christi, and we understand that transparency,

consistency, and good communication are the cornerstones of those relationships. In the face of tremendous growth, we’ve

invested heavily in new staff and new tools to help the Port be an ever better partner to our customers and neighbors.”

Omar Garcia, Chief External Affairs Officer

Be

a G

oo

d B

usin

ess +

Com

mu

nity

Pa

rtne

r

Page 19: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Objectives Lead 2019 2020 2021 2022

Be a Good Business + Community

Partner

Adopt Regional Mutual Aid Agreement Port Security 1

Develop new (internal) Emergency Action Plan Emergency

Management 2

Develop master database for managing stakeholder engagements Community Relations

3

4 Develop master database for managing engagements with government affairs stakeholders

Government Affairs

5 Develop working plan and budget for expenditure of Promotion + Development funds

Community Relations

6 Develop Stakeholder Engagement Checklist for use in scoping + implementation Community Relations

Implement protocol for managing/responding to/tracking stakeholder inquiries (including social media)

Communication 7

Develop STEM-based educational module(s) about PCCA targeting school-aged audiences (but applicable for multiple audiences)

Communication 8

Develop PCCA Style Guide Part 1 to help standardize all PCCA branding Communication 9

Establish Port Ambassador Program Community Relations

10

Conduct SWOT analysis/charrette (customers + security + shippers) to define safety priorities and right-size procedures for accessing locations

Planning 11

Develop all-hazards (internal + external) Emergency Management Plan Emergency

Management 12

19

Be

a G

oo

d B

usin

ess +

Com

mu

nity

Pa

rtne

r

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Strategic Goal 3 ::

Provide Facilities + Services to Meet Customer Needs

20 “The Port of Corpus Christi is an international gateway. Our engineering, operations, and environmental staffs design, permit

and manage the channel, docks, laydown yards, and other infrastructure to meet the changing needs of world-scale

customers. Our goal is to have world-class infrastructure to support that global commerce.”

Clark Robertson, Chief Operating Officer

Pro

vid

e F

acilitie

s +

Se

rvic

es T

o M

ee

t Custo

me

r Ne

ed

s

Page 21: Strategic Plan 2023 - Port of Corpus Christi...Strategic Plan 2023 at a Glance A good strategic plan is a workhorse, a management tool that is referenced too often to make it to the

Objectives Lead 2019 2020 2021 2022

Provide Facilities + Services to Meet

Customer Needs

1 Develop a protocol for assessing dock utilization relative to capacity Planning

2 Conduct economic analysis of potential beneficial use alternatives for dredge material Planning

3 Develop capital infrastructure planning decision support tool Planning

4 Update design standards and guidelines for infrastructure Engineering

5 Update Project Management Manual Engineering

6 Update 2012 Rail Capital Plan Planning

7 Establish protocol for facility audits of marine assets (Phase I) to inform asset management + capital maintenance planning

Operations

8 Evaluate alternatives and define actionable strategy for developing additional dredge material placement capacity along north side of Inner Harbor

Engineering

9 Evaluate alternatives and define actionable strategy for developing additional dredge material placement capacity to serve Outer Harbor (including La Quinta Channel reach)

Engineering

10 Develop comprehensive, regional/collaborative Rail Master Plan Planning

11 Implement Phase I (marine assets + Bulk Terminal + vehicle and equipment fleets) of an Asset Management System

Operations

12 Update Bulk Terminal Master Plan to include Asset Management Planning +

Bulk Terminal

21

Pro

vid

e F

acilitie

s +

Se

rvic

es T

o M

ee

t Custo

me

r Ne

ed

s

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Strategic Goal 4 ::

Be an Environmental Leader

22

Be

An

En

viro

nm

en

tal L

ea

de

r

“At the Port of Corpus Christi, environmental leadership is setting standards that are based on the highest benchmarks not

just in the maritime industry, but across all industry sectors.”

Sarah Garza, Director of Environmental Planning and Policy

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23

Be

An

En

viro

nm

en

tal L

ea

de

r

Objectives Lead 2019 2020 2021 2022

Be an Environmental

Leader

1 Establish a Port Scientific Advisory Committee to enhance integration of best available science from local practitioners in planning and development decisions

Planning

2 Update Environmental Standards to specify that all terminals constructed after 2019 will be Green Marine certified

Environmental

3 Develop/initiate a Clean Fleet (administrative + field vehicles) Conversion Program Environmental

Develop/initiate a Clean Equipment Conversion Program Environmental

5 Develop a decision support tool to 1. identify + 2. prioritize habitat restoration and/or creation projects

Planning

Facilitate creation of the state's first marine park (or equivalent designation) Planning

Achieve highest level of Green Marine Certification in five (Greenhouse Gases and Air Pollutants; Spill Prevention; Dry Bulk Handling & Storage; Community Impacts; Waste Mgmt.) of seven program areas

Environmental

Establish minimum of one new standard port-wide (including users) on at least two environmental precepts per year

Environmental

Each year for next five years, implement at least one new (relative to 2018 baseline) water quality treatment Best Management Practice in 10% of stormwater sub-basins on PCCA property (per Stormwater Master Plan)

Environmental

Uphold policy of electricity purchasing from 100% renewable sources Environmental

11 Uphold ISO140001 certification for PCCA's Environmental Management System

Environmental

4

6

7

10

8

9

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Strategic Goal 5 ::

Fund Our Vision

24

Fu

nd

Ou

r Vis

ion

“Here at the Port of Corpus Christi, we’re proud that in nearly a century of operations, we’ve never exercised our taxing

authority for operations and maintenance. It’s a testament to a long history of strong leadership and sound fiscal planning.”

Kent Britton, CPA, Chief Financial Officer

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Objectives Lead 2019 2020 2021 2022

Fund Our

Vision

1 Procure Enterprise Resource Planning (ERP) System Information Technology

2 Develop a protocol for calculating revenue per commodity by acre Planning

3 Implement mechanism(s) to begin tracking non-water borne freight (pipe, truck, rail) to expand —revenue capture

Finance

4 Create decision support tool to systematically evaluate grant opportunities, including a process —and schedule pro forma to guide management of application process

Planning

5 Implement organization-wide, centralized document control and storage policy/protocol Records

Management

6 Develop process for capturing operational risk, including integrating it into existing Risk Matrix—and associated Heat Map

Risk Management

7 Implement all modules within Enterprise Resource Planning (ERP) system Information Technology

8 Impose structure on existing self-insurance program to include an actuarial-based budget that —informs organizational budgeting process and includes case reserves for litigation

Risk Management

25

Fu

nd

Ou

r Vis

ion

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Strategic Goal 6 ::

Cultivate the Workforce + Tools of the Future

26

Cultiv

ate

the

Work

forc

e +

To

ols

of th

e F

utu

re

“The complexity of the maritime industry demands a highly technical work force that collaborates seamlessly across

disciplines. At the Port of Corpus Christi, we are developing a pipeline of talent to supply a diverse and specialized

workforce . . . human capital to drive the Energy Port of the Americas!”

Brenda Reed, PHR, SHRM-CP, Director of Human Resources

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27

Objectives Lead 2019 2020 2021 2022

Cultivate the

Workforce + Tools ofthe Future

1 Procure Talent Management System (TMS) software Human

Resources

2 Complete assessment of needs and opportunities for potential UAS applications in Port operations

Planning

3 Update Port's GIS Server (hardware + software) Planning

4 Integrate geospatial analyses to enhance departmental work flow in Real Estate, Engineering, and Environmental

CEO + Legal

5 Update training program (content + schedule) for recurring training of Port Commission Human

Resources

6 Develop template and codification protocol for establishing new organization-wide policy Planning

7 Update full suite of Human Resource policies Human

Resources

8 Achieve 45001 accreditation for occupational health and safety Safety

9 Implement all modules within Talent Management System (TMS) Human

Resources

10 Within 12 months of acquisition of a given module in TMS, develop procedures and implement training for that module for all stakeholders

Human Resources

Cultiv

ate

the

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re

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Strategic Plan 2023 is the latest iteration in the Port’s evolving plan of action for

keeping pace with a booming domestic energy economy and a dynamic global

maritime industry. This plan highlights our focus on developing tools and processes to

help prepare us for the decade ahead.

We see geo-spatial data as the foundation for most planning and operational

decisions, from land use to asset management. To this end, partnerships with local

academic institutions will be crucial to ensure that our decisions reflect best available

information and our designs integrate state-of-the-art technologies.

The rate of technological innovation will increase over the next decade, allowing new

benchmarks in operational efficiency and environmental protection in the port

environment. Our vehicles and vessels will become increasingly connected to each

other and to the infrastructure that supports them. These technologies will both

generate and require massive amounts of real-time information, meaning that the

docks we build may someday include computer control rooms. The role of unmanned

aerial vehicles in port operations will continue to expand, ultimately revolutionizing the

way that we do everything from patrolling our boundaries to auditing tenant activities.

Gains in safety and efficiency realized through increased automation will help us fulfill

our commitment to ever-stricter standards for environmental stewardship. In the face

of local growth pressures and global environmental change, we must—as keepers of

the public trust—help set the standard for low-impact operations.

The Decade Ahead

The US will become a net energy exporter in the coming decade, and the Port

of Corpus Christi will continue to solidify its place as the energy port of the

Americas, even as we contemplate what living up to this moniker may mean by

the middle of the 21st century. Natural gas produced in Texas and exported

through our port will fuel the evolution of the global energy economy. Liquified

natural gas (LNG) will figure ever more prominently in our energy export

portfolio as the expansion of local operations helps propel the United States as

a top global LNG exporter.

As we continue to invest in the infrastructure and talent that will allow us to

make the most of new opportunities in the decade ahead, we are firmly

committed to working with our neighbors to grow by design. As we approach the

end of a full century of leveraging commerce to drive prosperity in the Coastal

Bend and beyond, we renew our commitment to ardently protect the quality of

life in the community in which we live, work, and play.

Onward!

Sean C. Strawbridge Chief Executive Officer Port of Corpus Christi Authority

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Appendix 1 :: Summary of Past Initiatives

2014 S.W.O.T. Analysis

Strengths Weaknesses

Deep water (and permitted to go deeper) Location - empty hinterland, no local market

Ease of access for shipping lines Land shortage - particularly for liquid bulk docks

Proximity to Eagle Ford shale Heavy reliance on few major customers

Texas business and regulatory environment Facilities - congestion, capacity, age

Organization - nimble with stable, experienced staff Succession (management and staff)

Rail access and infrastructure Competitive compensation

Opportunities Threats

Eagle Ford/Permian shale development Drop in oil price

Potential lifting of export ban and Jones vessel requirement Change in fracking regulations

Spinoff industries - energy users as well as producers Alternative energy transportation - pipeline etc

Mexico oil importation, equipment export Water shortage (potable and industrial)

Panama Canal Potential community opposition

Availability of land away from channel - possible Catastrophic natural events

Pipeline to non-waterfront industrial cluster Exhaustion of Eagle Ford energy resources

Environment - become an environmental leader

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GOALS OBJECTIVES ACTION ITEMS START STATUS

Fund Our Vision

Fund operating budget, Capital Program and strategic opportunities

Develop financial strategy Q3 2014 Complete

Develop Capital Project Management System Q2 2017 Ongoing

Develop performance dashboard Q2 2017 Ongoing

Enhance management of revenue and payments Q1 2017 Complete

Manage business and operational risks

Identify market risks Q2 2015 Complete

Provide Facilities and Services to

Meet Customer Needs

Develop Master Plan and Asset Management Program (AMP)

Develop PCCA facilities vision and Master Plan Q2 2015 Ongoing

Develop Asset Management Program Q3 2015 Ongoing

Provide deepwater and shallow-draft waterways required to support maritime and industrial development

Increase stakeholder understanding of benefits and value in channel improvements Q3 2015 Complete

Develop funding plan for channel development/DMPAs Q3 2015 Complete

Develop long-term plan for channel improvements and dredge material management in addition to Corps requirements

Q2 2016 Complete

Provide public docks & support private facilities to facilitate maritime and industrial development

Develop facilities plan with emphasis on preserving flexibility to respond to market demands Q2 2015 Complete

Upgrade and maintain existing docks and facilities Q3 2015 Ongoing

Plan and develop new docks and mooring areas Q1 2016 Ongoing

Develop process to support private customer projects Q2 2015 Ongoing

Provide surface infrastructure and services to support maritime and industrial development

Support efforts to expand regional water supply available to industry Q4 2016 Ongoing

Lead process of making utilities available to Port-related properties Q3 2015 Ongoing

Continue improvement of rail access to support waterborne commerce and Port-related industry Q3 2015 Complete

Improve vehicular access to support waterborne commerce and Port-related industry Q3 2015 Complete

2014 Strategic Plan Implementation

Sustain Productive Stakeholder

Relationships

Build and sustain productive relationships with all stakeholders

Establish relationship baseline with each stakeholder group Q3 2015 Complete

Create climate of trust, respect and ownership Q4 2016 Ongoing

Publicize and recognize successes Q2 2015 Complete

Manage stakeholders relationships Q2 2015 Ongoing

Operate the Port's facilities in a safe, secure and efficient manner

Address security priorities excluding Sensitive Security Information (SSI) Q1 2015 Complete

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Foster Compatible

Industrial and Maritime

Development

Proactively pursue diversified Port-related economic development opportunities

Develop multi-year marketing plan for industrial development and increase cargo to/from the Port Q3 2015 Complete

Vigorously assist Port-related industrial prospects in site selection, project planning and development Q3 2015 Ongoing

Identify and pursue general cargo and dry bulk diversification opportunities Q3 2015 Complete

Lead region in developing infrastructure to attract new waterborne commerce and industrial development

Q3 2015 Ongoing

Ensure highest and best use of existing property and facilities

Develop and agree on criteria for "Highest and Best Use" Q3 2015 Ongoing

Develop expanded land use guidance documents Q3 2015 Complete

Acquire and protect land for industrial development and Port-related infrastructure

Develop multi-year plan to acquire and protect properties Q2 2015 Complete

Be an Environmental

Leader

Define environmental standards in partnership with customers

Define environmental standards that PCCA, our tenants, customers, and vendors will adhere to Q1 2016 Ongoing

Develop implementation program for environmental standards Q3 2015 Ongoing

Define compliance verification process and create an annual reporting template/program (Tenant Audit Program, EMS Management Review, Construction Documents, Vendor Selection)

Q3 2018 Complete

Continue to meet and exceed regulatory standards

Implement environmental standards Port-wide Q1 2019 Ongoing

Develop and implement regulatory strategy for future environmental regulations Q1 2016 Complete

Verify compliance annually Q1 2019 Complete

Engage environmental community proactively

Promote environmental leadership message continuously Q2 2015 Complete

Define template for establishing environmental community engagement by project (existing [Bulk Terminal, dredge material placement for next 100 years] and new projects)

Q2 2017 Complete

Active participation in community groups Q2 2015 Complete

Grow Our People to Staff

the Future

Implement comprehensive human resources strategy

Recruit, select and retain the best people Q1 2015 Ongoing

Develop people to achieve their potential Q2 2015 Ongoing

Develop succession planning program Q3 2015 Ongoing

Foster a safe and healthy workplace Develop/Implement comprehensive Occupational Health & Safety (OH&S) management system Q1 2016 Complete

Identify and promote Port safety culture Q1 2016 Complete

Define/Improve incident procedures for employees Q2 2015 Complete

Take Wellness Program to next level Q2 2015 Complete

GOALS OBJECTIVES ACTION ITEMS START STATUS

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