Strategic PlanStrategic PlanA proposal for a mechanism A proposal for a mechanism

to support an to support an ASEAN MRA on TourismASEAN MRA on Tourism

CBAMT Project Report CBAMT Project Report to the ATFTMD meetingto the ATFTMD meetingVientiane - April 2008Vientiane - April 2008

Assessment

Country A Country B

Certification

ATPMC

NTB BNTB A

TPCB NTPB

ATPRS

Matching Equivalents Conformity Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

[CATC]

MRA on Tourism Professionals

Schematic outline of a Schematic outline of a mechanism to support an MRAmechanism to support an MRA

Job Seekers Industry

Employers

Four Component PartsFour Component Parts1. The ASEAN Tourism Professionals

Monitoring Committee (ATPMC)

2. The National Tourism Professionals Board / Agency (NTPB)

3. The ASEAN Tourism Professionals Registration System (ATPRS)

4. The Tourism Professionals Certification Board (TPCB)

Assessment

Country A Country B

Certification

1. ATPMC

NTB BNTB A

TPCB NTPB

ATPRS

Matching Equivalents Conformity Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

[CATC]

MRA mechanism – Part 1: ATPMC

Job Seekers Industry

Employers

1. The ASEAN Tourism Professionals Monitoring

Committee

Highlighting the ASEAN Tourism Professionals Monitoring Committee

The ATPMC: ASEAN-wide role

Facilitates effective functioning of the MRA Creates awareness of (promotes) the MRA,

the ACCSTP and the CATC materials Facilitates transition and development period Supervises the list of training institutions

Promotes good practice to enhance the MRA Facilitates a routine reporting (response)

function to keep the Task Force informed

Membership of ATPMC

The Committee should comprise: 1 official representative designated by each member

country (10 - even if some MCs are not yet active) 1 member of NTOs 1 member of NTPB 1 member of TPCB Co-opted members 1 ASEAN Secretariat representative

To operate the ATPMC

Considerations for the ATFTMD…

1. What kind of committee is required?2. How and where to establish – TORs?3. A “rotating” Chairperson – 2 year term?4. To whom would it report – who benefits?5. How would the operation be funded?

Assessment

Country A Country B

Certification

1. ATPMC

NTB BNTB A

TPCB 2. NTPB

ATPRS

Matching Equivalents Conformity Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

[CATC]

MRA mechanism – Part 2: NTPB

Highlighting the National Tourism

Professionals Board

Job Seekers Industry

Employers

2. National Tourism

Professionals Board

The NTPB: National Tourism Professionals Board (Agency)

According the ASEAN Framework Agreement on MRAs: “a designating body means a body appointed by a Member State

to a sectoral MRA with responsibility to identify and monitor training institutions (conformity assessment bodies) in accordance with procedures and criteria set out in the sectoral MRA”

Plays a key role in providing quality assurance(QA-QC)

Functions of the NTPB (1)

Manages the MRA operation at the national level Raises awareness about the MRA in the MC Promotes and updates the ACCSTP Disseminates materials and encourages

information and best practice exchange Determine a process for registration of training

institutions according to the ASEAN MRA Framework Agreement

Determine and verify the technical competence of training institutions to deliver qualified tourism professionals

Functions of the NTPB (2) Designates compliant VET institutions and

submits application to ATPMC for approval Maintains and monitors the government’s

list of accredited VET institutions Where necessary suspends or removes VET

training institutions from the national list Determines dispute mechanisms At the national level, provides authority and

direction for the operation of the ATPRS Reports regularly to the ATPMC

Composition of the NTPBComposition of the NTPB

Should be determined by the National Tourism Organization (NTO) in each Member Country

The CBAMT recommends that the NTPB be formed initially from members of the TRGs plus others co-opted / appointed by the NTO

Authority for the NTPB

The authority for the NTPB to operate will be provided by the

Member Country’s government

According to the ASEAN Framework Agreement they ‘shall ensure that the designating bodies have the power and competence in their respective territories to carry out decisions required of them under the ASEAN MRA Framework Agreement’

To operate an NTPB

Considerations for the NTOs:-

1. What kind of national body is required?2. How could it be established?3. Who would be responsible to manage it?4. What authority should it have nationally?5. How would this national entity be funded?

Assessment

Country A Country B

Certification

1. ATPMC

NTB BNTB A

TPCB 2. NTPB

3. ATPRS

Matching Equivalents Conformity Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

[CATC]

MRA mechanism – Part 3: ATPRS

Highlighting the ASEAN Tourism Professionals Registration System

Job Seekers Industry

Employers

3. ASEAN Tourism Professionals

Registration System

The ATPRSThe ATPRS

ASEAN Tourism Professionals ASEAN Tourism Professionals Registration System (ATPRS):Registration System (ATPRS):

Provides a central focus for MRA mechanism It acts as the “cross-roads intersection” Operates as a web-based registration database

for qualified tourism personnel Provides ASEAN NTOs with a centralized

system for registration and recognition of regional qualifications – a big step forward

Operation of the ATPRSOperation of the ATPRS (1)

Local operation is approved by the NTPB Routine operations are managed by the Tourism

Professionals Certification Board (TPCB) Runs in real time – is reliable Accessible by qualified professionals and industry

users – both interest-groups are “beneficiaries” Industry users would pay a registration fee Data held on applicants is secure and protected

Operation of tOperation of the Ahe ATPRSTPRS (2)

A tourism professional will apply to be registered on the database in Country A

Their qualification will be checked for equivalence in Country A and they will be registered on the database

Industry employers in Country B, or C, or D.… will access the database to search for suitably qualified employees to fill their vacancies

Applying for registrationApplying for registration through the ATPRSthrough the ATPRS

Recommended procedure in brief:-

When an applicant applies to be registered on the ATPRS database, their qualifications will be automatically checked and validated using cross-referencing software

The check will allow them to be placed on the database as a qualified professional in a particular job or function

If a dispute happens, the national TPCB will have authority to make an assessment on the individual’s qualification

If their qualification is inadequate they will not be registered on the database and a recommendation made as to remedial action for the individual

To operate the ATPRS

Considerations for the ATFTMD….

1. How to establish a shared electronic facility? 2. Who should be appointed to manage the ATPRS?3. How to maintain the database - keep up to date?4. How would the operation of the ATPRS be funded?5. Who would provide IT support?

Assessment

Country A Country B

Certification

1. ATPMC

NTB ‘B’ NTB ‘A’

4. TPCB 2. NTPB

3. ATPRS

Matching Equivalents Conformity Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

[CATC]

MRA mechanism – Part 4: TPCB

Highlighting the Tourism Professionals Certification

Board

Job Seekers Industry

Employers

4. Tourism Professionals

Certification Board

The Tourism Professionals Certification Board (TPCB)

Each Member Country will require the services of a Tourism Professionals Certification Board

The TPCB will apply National Competency Standards (reflecting the ACCSTP standards)

The TPCB will assess and certify tourism professionals with an accredited qualification

Composition of the TPCBThe TPCB membership should represent each

of the following sectors of government:-

Ministry of Education & Training – the VET sector Ministry of Tourism & related tourism agencies Ministry of Labor and/or Manpower Planning Tourism industry – Professional Associations Co-opted members – eg: specialists in CBT and

experienced industry experts

Functions of the TPCB

The primary function is to Assess, Certify and then Register all tourism professionals (applicants)

The TPCB would manage and maintain the day-to-day operation of the ATPRS – a key function

Provide information to other ASEAN TPCBs Receive and manage data entries on the ATPRS Oversee ethical, equitable and fair operation Apply agreed procedures to dispute resolution

To operate the TPCB

Considerations for the NTOs…

1. What kind of government agency is required - do you already have one?

2. Where should it be situated/established?3. Who should be responsible to manage it?4. How should it manage local registration?5. How should it be funded?

Transition period – 2008-2015Transition period – 2008-2015

The way forward to implement the MRA on Tourism is based on three phases:

1. 2008-2010: Capacity development

2. 2010-2013: Launch of the MRA……

Many options where the “ASEAN – X” formula might be applied and be beneficial in field trials

3. 2013-2015: Gradual uptake and participation in the MRA on Tourism by all MCs

Starts with a Commitment Starts with a Commitment in principle in principle in 2008 (asap) in 2008 (asap)

to the ASEAN MRA on Tourismto the ASEAN MRA on Tourism

Will provide some immediate benefits:-

• ASEAN MCs cooperate on a common goal

• Supports KPIs for economic integration

• Enables the ATFTMD to provide leadership

• Helps individual MCs to define their national or domestic priorities (eg: TPCB and NTPB)

11stst. Phase: 2008-2010. Phase: 2008-2010Capacity DevelopmentCapacity Development

At the regional level:• Authorize and establish the ATPMC• Design and prepare (build) the ATPRS device

- Prepare and incorporate the AQEM device

At the national level: (self-paced activity)• Review and prepare to establish the NTPB• Review and prepare to establish the TPCB NB: In some MCs, these two bodies may exist already

22ndnd. Phase: 2010 - 2013. Phase: 2010 - 2013Launch of MRA – Field Trial PeriodLaunch of MRA – Field Trial Period

“ASEAN–X” formula may apply (good strategy)

1. ATPMC begins to function using the TORs provided by the MRA Operational Review Cycle

(See handout for the performance considerations)

2. Some NTPB and TPCB bodies begin operations

3. The ATPRS (website) begins operation as the central facility – (NB: ready by the end of 2010)

4. Field trials begin – observations / adjustments

5. The ATPMC begins to monitor and report

33rdrd. Phase: 2013 - 2015. Phase: 2013 - 2015Consolidation – Uptake of MRAConsolidation – Uptake of MRA

• Period of growing participation by less developed MCs – self-paced engagement

• Lessons from Field Trials can be evaluated• Application of ASEAN-X formula is reduced• Less developed MCs have time to prepare and

come on board without undue pressure• Monitoring and evaluation by ATPMC is fully

established and beneficial to ASEAN goals for economic integration of Tourism sectors

Assessment

“Country A” “Country B”

Certification

4. TPCB 2. NTPB

3. ATPRS

Quals Equivalence Matrix

Verification

Job Interview

Work Permit

Job Seeker Registration

Schematic view of proposed MRA mechanism

Qualified Applicant

Industry Employer

1. ATPMC

ASEAN Tourism Professionals

Monitoring Committee