strategic planning - doubleradius · strategic planning? managed money goes further. ¾dave ramsey...
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Strategic Planning
How to Keep Your WISP Business Growing
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Strategic Planning?Managed Money Goes Further.
Dave Ramsey
Top 7 Reasons New Companies FailWrong reason, Poor management, Insufficient capital, Location, Lack of planning, Overexpansion, No website
95% of businesses fail within first 5 yearsSmall Business Administration
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Strategic PlanningA little about me
Do you need Strategic Planning
What is Strategic Planning
How to do Strategic Planning
Questions
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Nathan StookeMy wife is from South Africa
3 Children
MBA From Southern Illinois University Carbondale in 2000
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Nathan StookeOn US National swim team 1997 ‐ 2000
25km Race 15.5 miles
Ranked 3rd in the world in 1997
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Nathan StookeStarted 3 companies
Stookeware
Sabre MIT
Wisper ISP
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About WisperStarted Oct 2003
3,000 plus customers
21 Employees
2.4 Million in annual recurring revenue
Wireless is what we doWireless is what we do……Service is our Service is our Passion.Passion.TM
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You Define
Success
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Do you Need Strategic Planning?Does everyone in your company know your vision for the company?
Are you just going through the motions of being in business or do you have a plan?
Hitting the ceiling is inevitable
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Do you Need Strategic Planning?
Nothing breads failure like success!
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What is Strategic Planning?Simply put: Working on your company
Creating goals
Knowing and understanding your numbers
Ploting the course for your company
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What is Strategic Planning?Thinking outside the box
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How to do Strategic PlanningUse Strategic Planning to break through the ceiling
As a leader you should be thinking about the following:
SIMPLIFY
DELEGATE
PREDICT
SYSTEMIZE
STRUCTURE
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How to do Strategic PlanningHave a formal process
Spend time working on it
Set goals 90 days, 1 year, 3 years
Have a Scorecard
Regularly review your progress
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How to do Strategic PlanningSpend time working on your planAs CEO I schedule time to think about and work on my companyAnnual 2 day offsite meeting
• Set 1 year and 3 year goals• Review structure• Review Scorecard
Offsite meeting every 90 days• Review goals from last 90 days• Set next 90 day goals• Review 1 year goals• Review Scorecard
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How to do Strategic PlanningWhat is a Scorecard?
5 to 15 numbers that tell you how your company is doing
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How to do Strategic PlanningLeads 120Installs 60VOIP Installs 40Service Calls 100Recoveries 20Net Revenue Change $2,400Uptime 99.9%Credits/Amount 40/$1,700Days without Injury Tracking
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How to do Strategic PlanningRegularly review your progressWe have weekly meetings to review
• Goals, Scorecard, To‐Dos, Issues
Everyone in the company can see our Scorecard
RememberYou plot the course
You guide the ship
You are responsible
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Read, Read, Read, Read, Read
You will be the same person in five years as you are today except for the people you meet and the books you read.
‐ attributed to Charles Jones
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Great BooksPatrick Lencioni
5 Temptations of a CEO
The Five Dysfunctions of a Team
The Four Obsessions of an Extraordinary Executive
Jim CollinsBuilt to Last
Good to Great
Gino WickmanTraction