strategic principles presentation for itssg 2009-01-21

43
IT Strategic Principles Miles Metcalfe, ITSSG, 2009-01-21

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Page 1: Strategic Principles presentation for ITSSG 2009-01-21

IT Strategic PrinciplesMiles Metcalfe, ITSSG, 2009-01-21

Page 2: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Page 3: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Core business value

Page 4: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Core business value

Coherent services, not technology

Page 5: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

Page 6: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

User autonomy and choice

Page 7: Strategic Principles presentation for ITSSG 2009-01-21

Strategic principles

Core business value

Coherent services, not technology

Effective service delivery

User autonomy and choice

One College

Page 8: Strategic Principles presentation for ITSSG 2009-01-21

Core business value

Page 9: Strategic Principles presentation for ITSSG 2009-01-21

Core business value

Adds to the staff, student, entrepreneur and community experience

Page 10: Strategic Principles presentation for ITSSG 2009-01-21

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Page 11: Strategic Principles presentation for ITSSG 2009-01-21

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Doesn’t re-invent the wheel

Page 12: Strategic Principles presentation for ITSSG 2009-01-21

Core business value

Adds to the staff, student, entrepreneur and community experience

Is differentiated

Doesn’t re-invent the wheel

Plays well with others

Page 13: Strategic Principles presentation for ITSSG 2009-01-21

Coherent services

Page 14: Strategic Principles presentation for ITSSG 2009-01-21

Coherent services

Defined by a service level agreement

Page 15: Strategic Principles presentation for ITSSG 2009-01-21

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

Page 16: Strategic Principles presentation for ITSSG 2009-01-21

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

The technology is a means to providing the service

Page 17: Strategic Principles presentation for ITSSG 2009-01-21

Coherent services

Defined by a service level agreement

Service makes sense - is integrated

The technology is a means to providing the service

Innovation important: it must work!

Page 18: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

Page 19: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

User-friendly

Page 20: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

User-friendly

Supported by expert staff

Page 21: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Page 22: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Documented

Page 23: Strategic Principles presentation for ITSSG 2009-01-21

Effective Delivery

User-friendly

Supported by expert staff

Discoverable

Documented

Learning resources

Page 24: Strategic Principles presentation for ITSSG 2009-01-21

Autonomy

Page 25: Strategic Principles presentation for ITSSG 2009-01-21

Autonomy

The importance of user-owned technology

Page 26: Strategic Principles presentation for ITSSG 2009-01-21

Autonomy

The importance of user-owned technology

Increasing IT adoption

Page 27: Strategic Principles presentation for ITSSG 2009-01-21

Autonomy

The importance of user-owned technology

Increasing IT adoption

Users with “legacy”

Page 28: Strategic Principles presentation for ITSSG 2009-01-21

Autonomy

The importance of user-owned technology

Increasing IT adoption

Users with “legacy”

Extra-institutional services overlap with internal learning and teaching

Page 29: Strategic Principles presentation for ITSSG 2009-01-21

One College

Page 30: Strategic Principles presentation for ITSSG 2009-01-21

One College

The detail of internal organisation is not important

Page 31: Strategic Principles presentation for ITSSG 2009-01-21

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Page 32: Strategic Principles presentation for ITSSG 2009-01-21

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

Page 33: Strategic Principles presentation for ITSSG 2009-01-21

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

Centrally supported

Page 34: Strategic Principles presentation for ITSSG 2009-01-21

One College

The detail of internal organisation is not important

The service is designed for all, open to all

Centrally funded

Centrally supported

Transparent, and accountable

Page 35: Strategic Principles presentation for ITSSG 2009-01-21

Relocation

Page 36: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Page 37: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Page 38: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

Page 39: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Page 40: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Page 41: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Mobility

Page 42: Strategic Principles presentation for ITSSG 2009-01-21

Relocation themes

Resource provision matches principles

Transition arrangements “de-risk” the move

We will see:

Greater autonomy

Mobility

Co-location and outsourcing

Page 43: Strategic Principles presentation for ITSSG 2009-01-21

Questions?