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Strategic Visualization in a business world How to cut through complexity without ever losing overview

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What is strategic visualization and how does it work? Get introduced to this new, convincing method that is transforming the way we understand business issues. Make your business challenges and strategic initiatives transparent, understandable and accessible for all your key stakeholders.

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Page 1: Strategic Visualization

Strategic Visualization in a business world

How to cut through complexity without ever losing overview

Page 2: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

2

Strategic Visualization

”Please  keep  in  mind  that  these  slides  can  only  serve  as  a  teaser  for  the  rich  tool  that  strategic  visualiza9on  

is”  

”This  presenta9on  takes  you  through  why  

and  how  strategic  visualiza9on  works  in  a  

business  context”  

Page 3: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

3

Let us start with the basics

”Here  you  see  a  fairly  accurate  image  of  

the  brain.  We  have  a  right  and  a  leA  brain  

hemisphere”  

Page 4: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

4

Cross section of the brain

”Neuroscience  has  found  out  that  the  two  hemispheres  take  care  of  different  stuff.  (We  use  both  sides  all  the  

9me).”  

Page 5: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

5

Cross section of the brain

”What  brain  hemisphere  do  you  seem  to  have  a  

preference  for  using  when  learning  new  things?”  

Page 6: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

6

But what many brains really look like…

”Unfortunately  this  is  what  most  brains  

look  like.  S9nky  right  brain  hemispheres  and  normal  leAs”  

Page 7: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

7

But what many brains really look like…

”WHY??!”  

Page 8: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

8

Back in the day (when Greece ruled the world)

”Let  us  take  a  look  at  why  the  right  brain  hemisphere  has  

been  neglected  for  so  long.”  

Page 9: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

9

Pythagoras said:

”Pythagoras  no9ced  a  devine  order  when  he  gazed  at  the  stars.  

They  were  completely  predictable…”  

Page 10: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

10

Pythagoras said:

”…  not  at  all  like  the  the  irra9onal  humans  that  perceived  things  differently.  Sigh!”  

Page 11: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

11

Evidence!

”All  this  talk  about  irra9onal  humans  versus  ra9onal  universal  order  founded  the  scien9fic  

tradi9on  that  is  s9ll  King  today.”  

Page 12: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

12

Objective, evidential reporting

”And  all  the  way  up  to  now  we  seem  to  prefer  ”objec9ve”  and  evidence  based    meassures  to  

imagined  inter-­‐preta9ons.”  

Page 13: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

13

Left brain measurable stuff

”And  the  leA  part  of  the  brain  likes  measurable  details  and  certainty.  

Anything  that  is  objec9ve  and  true”.  

Page 14: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

14

Wicked problems: Financial crisis

”But  today  we  are  facing  more  and  more  complex  problems  that  can  not  be  

explained  nor  fixed…”  

Page 15: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

15

Wicked problems: Financial crisis

”…using  a  ra9onal  and  logically  1+1  =  2  mind  set.  We  simply  need  new  tools.”  

Page 16: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

16

Complex or wicked problems

”The  more  complex  the  problems  the  more  

trouble  we  have  under-­‐standing  the  true  effects  

–  and  solu9ons  ”  

Source:  Andrea  Saveri  

Page 17: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

17

Complex or wicked problems

”…  We  simply  can  not  see  the  connec9ons  and  big  picture  from  our  detail  oriented  perspec9ve.  ”  

Source:  Andrea  Saveri  

Page 18: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

18

Problem solving today

”When  we  dive  deep    into  difficult  challenges  we  have  a  tendency  to  

narrow  the  perspec9ve  in  order  to  understand.”  

Page 19: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

19

Problem solving today

”Thus  crea9ng  silo  thinking  and  solu9ons  detached  from  the  

complex  context  they  are  to  be  implemented  in.”  

Page 20: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

20

Cross-disciplinary collaboration

”We  need  a  cross-­‐disciplinary  and  big  picture  thinking    

approach  to  solving  these  challenges”  

Page 21: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

21

What we need:

”We  need  a  new,  visual    prac9se*”  

 *Which  is  not  at  all  new  but  

that  is  a  different  story  

Page 22: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

22

”We  are  all  visual  thinkers.  Some  of  you  might  say  ”No,  that  is  not  true.”  Let  me  prove  you  wrong!”  

WE ARE ALL VISUAL!!

Page 23: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

23

Close your eyes

”Close  your  eyes  and  imagine  your  bed-­‐room.  Where  is  your  bed,  your  closet,  your  

clothes?  ”  

Page 24: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

24

Close your eyes

”Piece  of  cake,  right?!  We  dream  and  remem-­‐ber  in  images.  Complex  informa9on  is  and  can  be  stored  in  images.”    

Page 25: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

25

Close your eyes

”Even  when  it  comes  to  strategies,  plans,  programs,  projects  and  other  business  

related  things.”    

Page 26: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

26

Flowchart

”We  already  use  visual  aids  in  our  

business  world  today  to  try  to  get  a  hold  of  

complexity.”  

Page 27: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

27

Column chart

”Charts,  diagrams  and  other  visual  structures  help  us  see  informa9on  

in  rela9on  to  categories.”  

Source:  graphjam.com  

Page 28: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

28

Venn diagram

”But  there  is  a  thing  that  all  these  aids  are  

missing.”  

Page 29: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

29

Pie chart

”And  that  is  the  context  in  which  these  projects,  programs  and  plans  are  

to  be  executed  in”  

Page 30: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

30

Tony Buzan: Mindmap

”Even  the  Mindmap  which  have  a  broader  

perspec9ve  lack  the  con-­‐text.  There  is  simply  no  narra9ve  to  s9ck  to.”    

Page 31: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

31

Strategic Visualization

”And  this  is  where  strategic  visualiza9on  

comes  in  to  the  picture.  So  to  speak.”  

Page 32: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

32

Strategic Visualization

”Strategic  visualiza9on  combines  unique  

visualiza9ons,  big  picture  thinking,  strong  facili-­‐ta9on  and  business  understanding.”  

Page 33: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

33

Custom made strategic visualizations

of  the  clients’  needs,  wishes,  communica9on,  challenges,  stakeholder  management,  objec9ves  

and  goals.  ”  

”Here  you  see  some  examples  strategic  

visualiza9on.  They  are    results  of  thorough  inves9ga9ons..  

Page 34: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

34

Custom made strategic visualizations

But  it  has  everything  to  do  with  mapping  

complexity  so  that  we  can  navigate  in  it.”  

 ”As  you  clearly  can  see,  strategic  visualiza9on  has  nothing  to  do      with  making        things  simple...  

Page 35: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

35

With endless posibilities and purposes…

”The  example  you  see  here  was  used  in  the  Na9onal  Tax  Tribunal    as  proceeding      material..  

The  strategic  visualiza9on  helped  the  judges  understand  the  technicali9es  in  the  case  that  was  otherwise  too      complex  to  grasp.  ”  

Page 36: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

36

But where do I start???

”Even  though  strategic  visualiza9on  is,  well,  

visual,  the  drawing  part  of  the  tool  only  plays  a  

very  small  role”  

Page 37: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

37

But where do I start???

”Being  able  to  truely  engage  people  into  

having  honest  dialogues  about  their  strategic  challenges  is  crucial.”  

Page 38: Strategic Visualization

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

38

But where do I start???

”Besides  that,  strategic  visualiza9on  is  about  transforming  abstract  challenges  to  concrete  ac9ons  steps  –  using  a  

visual  language.”  

Page 39: Strategic Visualization

Contact

Stine Arensbach Head of Strategic Visualisation [email protected] www.kpmg.dk

”All  these  slides  were  made  uniquely  for  this  presenta9on.  If  you  would  like  to  use  some  of  

the  pictures  please  do  not  hesitate  to  contact  me.”  

Page 40: Strategic Visualization

This presentation gives only a general outline of a topic which may be the object of KPMG's advice. Although we have tried to avoid errors and omissions in the presentation, KPMG shall not assume any liability for any transactions not covered by our prior advice.

© 2012 KPMG Statsautoriseret Revisionspartnerselskab, a Danish limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

The KPMG name, logo and ‘cutting through complexity’ are registered trademarks or trademarks of KPMG International.

This presentation gives only a general outline of a topic which may be the object of KPMG's advice. Although we have tried to avoid errors and omissions in the presentation, KPMG shall not assume any liability for any transactions not covered by our prior advice.

DENNE SLIDE MÅ IKKE SLETTES BEMÆRK Hvis præsentationen/rapporten indeholder individuel rådgivning slettes første afsnit med disclaimer (ansvarsfraskrivelse). For generelle præsentationer/ rapporter på engelsk udskiftes første afsnit med dansk disclaimer til engelsk disclaimer (nedenstående tekstboks) Afsnit 2 og 3 bevares uændt.