strategies for a great digital workplace
TRANSCRIPT
Dorje McKinnon
www.vajra.co.nz
Strategies for building a great digital workplace
Code camp Christchurch 16 May 2015
1pm – 1:55
The sleeping slot
SharePoint and O365 stream
Pre lunch O365 forms and workflow by Hendrik Venter
Dim aDigitalWorkplace As String
aDigitalWorkplace =
The digital workplace lives at the intersection of people, organization and tools.
Jane McConnell
Print aDigitalWorkplace.graphic
Source : http://www.netjmc.com/leadership/wirearchy-in-the-workplace-2/
Print aDigitalWorkplace.reality
Print aDigitalWorkplace.corporate
Don’t teach me anything new
http://stupidsystem.org/2013/06/07/this-goes-to-eleven-the-bus-drivers-many-interfaces/
aDigitalWorkplace.great = ???
• Health• Productivity• Engagement• Worth
• Health• Productivity• Engagement• Worth
aDigitalWorkplace.great.strategy
Doing things that the phone app can’t.
A short story
Bevan
Tahiti
Noosa
What systems/things is Bevan going to use in his digital workplace to go on holiday ?
Pay system
Leave system
Manager approval
Leave status
Hmmm
Don’t you just want to help him ?
What techniques have we used there ?
What techniques have we used there ?• User story / narrative / journey
• Persona
• Needs analysis
• Requirements definition
Great digital workplace User story
Persona
Needs analysis
Requirements definition
So why don’t we make the digital workplace do things the existing tools can’t do!
What do you notice about this ?
How come Bevan’s world got better ?
• “doing things the other systems can’t”
• User centered
• Understand the big picture
aDigitalWorkplace.great.strategy
Design thinking
Design thinking
Personas Needs analysis
Paper prototypes User testing
Design thinking - challenge
1. Give me – name of an organization in NZ with more than 1000 staff, 80% of whom don’t sit at a computer terminal.
2. Persona development
3. How are you going to get all these people to access the cool software you’ve created ?
User story
Persona
Needs analysis
Requirements definition
aDigitalWorkplace.great.strategy
Do what others can’t
Spend time with users
Deliver simplicity
Take on complexity
Learn_._Do
aDigitalWorkplace.great.strategy
• Everyone spend time with users• Take on complexity• Present simplicity