strategy execution, performance & change management t...
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Gain an insight intoAchieving Excellence in Strategy Execution, Performance & Change Management
Establishing a Culture of Excellence through Performance Measurement and Leadership
Cultivating Innovation in Your Organization Culture to Strengthen Competitive edge
Integrating Risk Management into your Strategy Formulation and Change Management
Transforming Organizational Vision into High levels of Performance & Growth
Identifying and Addressing the Resistance to Change via Proven Tools & Techniques
Assessing the organization’s Performance Management Maturity
Developing the Most Effective KPI’s for Strategy Success
Monitoring Changes in KPIs to Ensure Organizational Performance is on the Right Track
www.acsmb.com/training | Email: [email protected]
TrainerMitchell WeisbergManaging Director, Lumen, Inc., USA
30 years of experience applying
and training the balanced scorecard
and strategy execution to over 100
organizations worldwide.
Mr. Weisberg was a member of the
original team that developed the
Balanced Scorecard with Norton and
Kaplan.
Former Director of International
Business at the Balanced Scorecard
Institute
Strategy Execution, Performance & Change ManagementTraining Workshop
10% Discount
for registration till
18th February, 2016
ByACS, Inc. Phoenix, AZ USA
March 27-29, 2016Hotel Towers RotanaDubai | UAE
Mastering the strategy execution, performance and change management techniques to transform vision to high levels of performance and growth in a volatile environment.
What you do not measure, you cannot control. What you do not control, you cannot manage. What you do not manage, you cannot improve! All of us perform better and
more willingly when we know why we are doing & what we have been told or asked to do
Clientele
Communications:Verizon, AT&T, Sprint
Transportation:TNT International
Banking:Bank of America, ANZ Bank
Energy:Chevron, Philips Petroleum, BP, Shell, NSTAR
Financial services:MLC Insurance, BlueCross/BlueShield
Manufacturing:General Motors, Inc.
Pharma:AstraZeneca, GSK - GlaxoSmithKline
Technology:Apple, HP, IBM
Training ObjectivesHelp executives mastering the strategy execution, performance & change
management techniques to transform vision to high levels of performance
and growth.
BenefitsStrategic Planning, Execution, Performance and Change Management
are critical elements to the success of any organization, be it a public or
a private. Organizations that follow these proven management practices
consistently deliver well and outperform their competitors.
As to the benefits of the course, you will be able to:
y Understand and develop an executable strategic plan and strategic
management system
y Evaluate within the context of strategic planning all the internal and
external factors affecting an organization’s development and learn how
to pragmatically execute strategy with an actionable plan that aligns with
your organization to its vision
y Understand how to create a good vision, mission, values, targets, main
initiatives, and corporate level performance indicators (KPIs)
y Know how to achieve the true value of performance measurement and
management by keeping decisions for resources and activities focused
on the crucial, strategic targets at each level of the organization
y Learn to evaluate options and select the best change management
techniques to lead organizational transformation or difficult, significant
change while enabling consistent strategy execution
y Know how to effectively Integrate risk management into your strategy
and to mitigate it to take stronger and better informed business decisions
y Successfully implement strategy development and execution techniques
and change models to achieve the organizational goals
y Assess and apply the leading edge CPM frameworks and solutions to
enhance your performance management maturity to succeed in today’s
competitive climate
y Develop winning strategies to engage and empower employees ,
determine and implement key performance indicators (KPIs), and embed
the balanced scorecard to drive optimal strategic decision-making and
operational management process excellence
Who Should Attend?Chief Executive Officers, Vice Presidents, Managing Directors, Chief
Operating Officers, Senior Level Executives, General Managers, Heads of:
y Corporate Performance
y Strategic Planning
y Strategic Planning & Performance
y Performance Measurements
y Corporate Business Planning
y Institutional Excellence
y Operations
y Change Management
y Quality Management
y Organizational Development
y Strategic Business Development
y Strategic Business Entities & Units
y Strategic Policy & Procedure
y Finance
Across all industries and sectors
What is Included? y Presentation & Lectures
y Exercises, Case Studies, Demonstration
y Certificate of Achievement
y Handouts
y Course material on USB,
y International buffet Lunch
y Tea/coffee breaks with sweets & snacks
Pre-Course QuestionnaireIn order to help us understand more on your training requirements and
the quality expectations, we will ask you to fill up the pre-course online
questionnaire, which will be analyzed by the course facilitator for the
quality purpose.
In-House Training SolutionsOur in-house training provides a more personal approach to meeting
your training needs, developing your staff and keeping your skills and
knowledge up to date meaning you will remain competitive and current in
a fast-paced and evolving world
We deliver the ultimate solution to meet your customised objectives,
cutting your training costs and dramatically improving your organisation’s
performance. For any other query, please contact Syed Rehan Ali at
Course Fee $3,250/Participant
IndividualBook earlier & get 10% DISCOUNT on each & pay USD 2,925 /participant
Corporate (Group Discount)10% DISCOUNT on minimum of 3 Participants
For registration & all other inquiries, email us at [email protected]
Why Cannot Miss this Opportunity
y This opportunity will help you deepen your understanding on “how to
effectively execute strategy, measure performance and manage change
within the organization”, through the series of exercises, case studies, demos
and group discussions
y Examples of how businesses are transitioning from bottom-line preservation
tactics, to more dynamic and forward-looking strategies in attaining new levels
of growth and performance.
y In order to establish the right mindset when setting up business missions,
visions and values, today’s leaders must translate their organization strategy
into a comprehensive set of proven targets and goals. They need to accurately
measure and monitor its progress and align the entire organisation in pursuit
of the objectives.
y Companies want not only to react to market and situational changes, but to
have the ability to proactively make timely decisions.
y Effective strategy execution, performance and change management
framework enables executives to understand and respond to changes and
trends that are taking place!
y Execution of strategic plans have proven to be a bigger challenge than
expected and so well the pressure to perform and outperform is now higher
than before.
Mitchell WeisbergMitchell Weisberg is the Managing Director of Lumen
Solutions, Inc. and a Faculty member of Northeastern
University. He has over 30 years of leadership
and advising executives on Strategic Planning and
Execution for High Business Performance. Mr.
Weisberg has led organizations to achieve greater
performance and profitability through implementation of performance
management and measures with balanced scorecard, predictive analytics,
process improvement, IT/business alignment, and change management. He
has broad cross-industry and extensive international experience.
Mr. Weisberg was the Director of International Business at the Balanced
Scorecard Institute and previously Global Practice Leader for Business
Performance Management within the Life Sciences organization at HP and
Group Director of Strategic Planning at Motorola. He led global consulting
practices at Arthur D. Little and Nolan, Norton/KPMG and was Managing
Director of Corporate Performance Management at Robbins-Gioia.
tMr. Weisberg was a member of the team that developed the Balanced
Scorecard with Drs. Norton and Kaplan. He has customized and
implemented balanced scorecard methodology and trained practitioners
in performance measurement and leadership worldwide. Mr. Weisberg
has advised organizations in responding with business transformation
and innovation to the major disruptions in their industries over the past
3 decades. Mr. Weisberg was also the founder and CEO of a supply
chain software company. Mr. Weisberg leads engagements globally and
across industries, including: Communications/Media, Transportation,
Manufacturing, Healthcare, Life Sciences, Pharmaceutical, Biotechnology,
Energy, Government, Financial Services, and Insurance.
Mr. Weisberg is on the Advisory Board of the IBM Innovation Center for
Performance Management. He is a Fellow of the Sawyer Business School
(Suffolk University) Center for Innovation and Change Leadership and a
Lecturer in the Department of Strategy and International Business. He also
teaches courses in Health Informatics at University of Massachusetts, and
Management Strategy in Healthcare at Northeastern University.
Mr. Weisberg is a recognized speaker on Business Strategy, Execution,
and Disruptive Technology at international conferences and has published
several books and numerous articles in professional journals.
Mr. Weisberg received his B.S. from Cornell University in Mechanical and
Biomedical Engineering and his M.S. from University of North Carolina,
School of Public Health in Organizational Change and Applied Behavioral
Science. He has completed the Advanced Marketing Management
Executive Program (AMMP) at the Wharton School. He is certified in
Organizational Development (National Training Laboratories – NTL),
Online Teaching (Northeastern University), and is a Senior Balanced
Scorecard Master Professional (George Washington University). He is
fluent in Spanish and French.
Clientele List
Energy: Chevron, Devon Energy, Philips Petroleum, BP, Shell, The Linde
Group, NSTAR, Commonwealth Edison
Financial services: MLC Insurance, Westpac Bank, BlueCross/BlueShield,
Technology: Apple, HP, Fujitsu, IBM, Lockheed Martin
Communications: Verizon, Maxis Telecommunications (Malaysia), AT&T,
Sprint, Telecom Australia
Banking: Bank of America, ANZ Bank
Manufacturing: General Motors, Inc.
Transportation: TNT International
Pharma: Amgen, Pfizer, Eli Lilly, AstraZeneca, GSK - GlaxoSmithKline
Others: AkzoNobel, KPMG, VALE (CVRD- Brazil) & many others
For registration & all other inquiries, email us at [email protected]
LEARN
NETWORK
GET INSPIRED
Course Schedule Day 1 - Sunday 27 March, 2016
Opening SessionOpening RemarksCourse DetailsIntroduction of Attendees & Trainers
Session One Why Strategy is Important in Today’s Business Environment. The Case for Performance Management. How do You Effectively Integrate Risk Management into Your Strategy Formulation?
Formulating a Leading Edge Corporate Performance Management(CPM) Frame work to Survive in Today’s Competitive Climate
The Transformation impact of Technology in Strategy
The role of Innovation and Technology in Strategy
Cultivating Innovation in Your Corporate Culture to Strengthen Your Competitive Edge
An Organizational Change Strategy - from Critical Success Factors into Criteria for Performance Excellence
Assessing the Organization’s Performance Management Maturity y The 3 dimensions of performance management maturity y Change Management An Organizational Change Strategy - from Critical Success Factors into Criteria for Performance Excellence
Exercise . Assessing the Organization’s Performance Management Maturity
T E A B R E A K & N E T W O R K I N G
Session Two Exploring Performance Measurement Fundamentals to Evolve into High Performance Organizations
Measuring, Monitoring & Managing Organizational Performance y Financial performance Excellence (e.g. budgets, profit,etc.) y Non-financial performance Excellence
Writing the Effective Policies & Procedures for the Organisation
Performance Management Models and Best Practices y Clarifying the organization’s mission, vision, values
Exercise Clarifyingthe Organization’s Mission, Vision, Values Z U H R P R AY E R & L U N C H B R E A K
Session Three Executing Strategy in to an Actionable Plan that Aligns with your Organization Vision
Developing the Customer Value Proposition y What do customers want; how do customers select a vendor or supplier organization or provider; how will your organization differentiate to attract your target customers
Exercise Creating Your Customer Value Proposition
T E A B R E A K & N E T W O R K I N G
Session Four Sharpening Management’s Capabilities in Strategic Insight to Develope a Pragmatic Strategy Map
The role of innovation and technology in strategy Identifying and Engaging your Stake holders to Optimize Performance
y Stake holder analysis y Internal, external, third-parties, customers, etc.
Developing Strategic Elements and Themes
Developing the Strategy Map to Depict the Logic of the Organization’s Strategy
Exercise Building a Strategy Map
Day 2 - Monday 28 March, 2016
Session One Communicating and Executing Strategy with the Strategy Map
Creating the Balanced Scorecard(BSC)
Winning Strategies for Engaging & Empowering Employees and Embedding the BSC
Determining, Prioritizing Strategic Outcomes and Intended Results
Exercise Defining and documenting intended results, draft measures, and initiatives
T E A B R E A K & N E T W O R K I N G
Session Two Understanding the Biggest Barriers to Successful Strategy Implementation at Your Organisation?
y Lack of Change Management Skills y Lack of Sufficient Resources, Knowledge, Skills y Lack of Organizational and Leadership Support
Strategic Change Management and the Use of Internal Communication How Can an Organization Evaluate the Transformation of a Significant Change
Implementing Effective Change Management
Models of Change Management
Assessing Readiness for Change
Sources of Resistance to Change y Addressing resistance to change
Exercise Identifying and addressing resistance to change
Z U H R P R AY E R & L U N C H B R E A K
Session Three Employing an Integrated and Aligned Performance Measurement System to Measure Your Corporate Performance Success
Achieving the True Value of Performance Measurement
How to Create Meaningful Measures
Comparing and Selecting Appropriate Measures and Use for Monitoring, Managing and Reporting
y Internal or external y Leading or lagging
Selecting Reliable Measurement Tools and Models that Suit Your Organization’s Model
Identifying Effective KPIs(Key Performance Indicators) for the Organization
For registration & all other inquiries, email us at [email protected]
y Measuring & managing KPIs y Critical factors in designing types of KPIs
Exercise Measurement, Development and Prioritization
T E A B R E A K & N E T W O R K I N G
Session Four Gathering Effective Corporate Performance Target Setting to Evaluate Your Corporate Performance
Dashboards and Scorecards
Demonstration Dashboard Demonstration
Day 3 - Tuesday 29 March, 2016
Session One Utilizing Strategy Maps to Prioritize Initiatives to Improve and Accelerate Corporate Performance
Initiative Identification and Development
Exercise Developing and applying prioritization criteria
T E A B R E A K & N E T W O R K I N G
Session Two Engaging and Executing the Organization to Deliver High Performance
Cascading the Strategy Map and Scorecard throughout the Organization to Align Department Resources, Behaviors and Decisions
Z U H R P R AY E R & L U N C H B R E A K
Session Three Creating the Metrics Culture–Using Facts and Data to Improve Business or Organizational Outcomes
Monitoring your Corporate Performance Consistently to Ensure Plans Implemented are Achieving Desired Results
Translating Insights Gained from Customer and Customer’s Information into Management Reports and Dashboards for Review Processes
Change Management Revisited
Performance Management Governance and Continuous Improvement
T E A B R E A K & N E T W O R K I N G
Session Four Strategy Execution, Technology & Change Management: Latest Trends in Corporate Performance Management- Digital Strategy (mobile, cloud, big data, analytics)
Executing with Visual Analytics: Understanding, Communicating and Using Enhanced Data
What are the Best Change Management Techniques Available to Enable Strategy Execution?
When Strategy Meets Change Management: How to Effectively Lead Change When Change is Difficult
Exercise Planning Next Steps: Developing the plan for how you will use the learning from this course in your own organization
For registration & all other inquiries, email us at [email protected]
Programme Schedule08:00 Registration & Introduction08:30 Session One10:00 Tea Break & Networking10:15 Session Two11:45 Lunch Break & Networking12:45 Session Three02:15 Tea Break & Networking02:30 Session Four04:00 Workshop Concludes
Sponsorship Opportunity
“An excellent networking opportunity to increase your business. You will have a chance to benefit from discussions, interactions and business contacts. Our platform will provide you an exclusive opportunity to value your brands and be able to conduct speaking session the decision makers.”
For more information, please contact us [email protected]
Note: There is only one sponsorship opportunity per package, which will be given on first come first serve basis.
Training Methodology
y Theoretical Lectures y Interactive Sessions y Practical Exercises y Demonstrating Real Scenarios y Real World Case Studies y Group Discussions
Company Size:
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Training Course:
Strategy Execution, Performance & Change Management
DATE & VENUE: 27-29 March, 2016,TOWERS ROTANA, DUBAI, UAE
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