streamlining print administration
DESCRIPTION
Ensuring a reliable print infrastructure without an advanced spooling product can be difficult. Learn how you can avoid downtime, troubleshooting, and other system hiccups by using advanced print spooler software.TRANSCRIPT
Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2012
Streamlining Print Administration
Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2012
Organizations rely on printing for execution of their core business processes. But, ensuring a reliable print infrastructure without an advanced spooling product can be difficult.
As a matter of fact, 40% of Help Desk Calls are related to printing problems (Source: HP). At this volume, printing problems quickly
add cost delay access to important documents consume support resources
Printing Problems and the Help DeskPrinting Problems and the Help Desk
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The Source of Printer ProblemsThe Source of Printer Problems
The native, operating system (O/S) based spooling system is a “fire and forget” technology.
Jobs spooled through native O/S spooling systems are instantly deleted from the spooling systems once sent to the printer. With an O/S spooler, you get:
no bi-directional communications capabilities no print confirmation limited trouble shooting tools no reprint no fail-over no user friendly monitor
In addition, there are scalability and reliability issues with these native spooling systems, especially in Windows.
This makes the Sys Admin and Help Desk’s job very difficult.
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Printer Problems Solved!Printer Problems Solved!
The best way to avoid these problems and lighten the load on your help desk to upgrade your output management software.
OM Plus is specially designed to eliminate errors while giving you the print spooling functions you need the most.
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Increasing Efficiency with OM PlusIncreasing Efficiency with OM Plus
With a robust platform like OM Plus, you can solve recurring print problems and reduce help desk support calls by as much as 50%.
OM Plus ingests the jobs at the O/S level and keeps it in the system. You can monitor this in a system
wide view of print jobs and print devices in the system.
OM Plus has numerous user interfaces to choose from:
Thick client Browser based interfaces A dashboard for multi
server implementations
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Errors AvertedErrors Averted
OM Plus provides bi-directional communication capabilities with printers to confirm delivery.
Should a print failure occur OM Plus will be aware of it.
OM Plus provides the trouble shooting tools to diagnose print problems. OM Plus provides automated fail-over of failed jobs at a page level so jobs do not
have re-printed from the beginning. Users can execute reprints, move jobs, cancel jobs as well as a host of other
printing functions and solutions.
Need more? OM Plus is robust and scalable to fit the needs of your business.
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Streamlined OutputStreamlined Output
The effort required to support the print infrastructure is streamlined. The system is reliable, provides many print functions, and is easy to use.
Using OM Plus frees up time so that Sys Admin and Help Desk resources can focus on other important priorities.
See for yourself: Download a Free Trial of OM Plus Today!
Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2012
Even More Print Solutions from PlusEven More Print Solutions from Plus
OM Plus DM = Delivery Manager+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,
Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc
OM Plus FM = Fleet Manager + Consumable Management+ Device Alerts+ Device Meters
OM Plus RM = Report Manager + Electronic Report Distribution+ Virtual Bursting+ Archiving
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Support and LicensingSupport and Licensing
Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities
Free Customer Evaluation 30 Day Trials
Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals
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Plus Tech Contact InformationPlus Tech Contact Information
Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614
Email [email protected]
Website www.plustechnologies.com