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Strength in leadership Jennifer A. Pline p.3

Built around hope Mark Haffenreffer, MD p.4

Simple acts of kindness Marian Knapp p.6

A shared passion for supporting the community

Needham Bank p.6

A meaningful gift. A lasting impact.

Medical Staff p.8

A DEVELOPMENT PUBLICATION OF BETH ISRAEL DEACONESS HOSPITAL–NEEDHAM

John M. Fogarty, FACHEPresident & Chief Executive Officer

Samantha ShermanChief Development & External Relations Officer

At Beth Israel Deaconess Hospital–Needham, we are grounded in our community and its residents. Together, we’ve built a state-of-the-art facility that serves Needham and beyond, all right in your neighborhood. Our long-standing affiliation with Beth Israel Deaconess Medical Center allows our hospital to provide the finest community-based practitioners and academic-affiliated physicians that the Boston area has to offer.

From our superb scope of emergency care, to the recently opened

BID Cancer Center & Surgical Pavilion, to our “A” safety rating from the nationally respected Leapfrog Group, BID–Needham is on the move and stronger than ever. As we continue to build upon our solid foundation, we set out to reflect on the importance of the people who have contributed so much to our thriving institution.

We highly value our strong partnerships—engagement in the community is the key to our mission. Whether we are partnering with more than 30 community organizations, offering ongoing resources to area support groups, or providing local health fairs and screenings, it’s vital that we remain an active partner to help keep our community strong. The first issue of Giving Strength highlights our connections to the people that live and work here, and to them we say thank you.

Giving Strength is published by the Office of Development at Beth Israel Deaconess Hospital–Needham.

Please send comments or suggestions to giving@bidneedham.org.

Samantha ShermanChief Development & External Relations Officer781-453-3743ssherma1@bidneedham.org

Bethany AllenSenior Development Officer 781-453-3748ballen3@bidneedham.org

A LETTER FROM OUR PRESIDENT & CEO

I am proud to share with you the inaugural issue of our newsletter, Giving Strength, spotlighting the stories that make this hospital so special. Giving Strength was brought to life by the staff, patients, and donors that help BID–Needham thrive. The title reflects the mutual impact we have on each other: the hospital provides strength and wellness to the community through world-class healthcare and, in turn, the community gives us their support. Whether it’s the kind words our patients share, the time that our 100+ volunteers give, or the vital philanthropic support from our donors, each day I witness the strength you provide that allows us to fulfill our mission. It is truly transformative. In this first issue of Giving Strength, you will read stories of hope and of the dreams that we all share. You will have the chance to learn more about the hospital, our dedicated leaders, and our healthcare providers. I hope you’ll be inspired by Dr. Haffenreffer’s very personal account of being on the other side of care, by Sylvia and Edward Goldberg’s desire to create a lasting legacy, and by the commitment and dedication of our outstanding medical staff. There’s a circle of gratitude and an unstoppable spirit here at BID–Needham that I think you’ll see shine through these pages. And, for that, I am very grateful.

A LETTER FROM OUR CHIEF DEVELOPMENT & EXTERNAL RELATIONS OFFICER

STRENGTH

GIVING STRENGTH | Beth Israel Deaconess Hospital–Needham2

www.bidneedham.orgMain: 781-453-3000Office of Development: 781-453-3007

@bidneedham

facebook.com/bidneedham

@bidneedham

To sign up for the electronic version of this newsletter and receive e-communications from the hospital, visit www.bidneedham.org/sign-up or email giving@bidneedham.org

Managing Editor:Kristel BoardmanDirector of Marketing and Communications781-453-4503kboardma@bidneedham.org

Contributing Editor: Stefanie Howlett Digital Marketing Specialist 781-453-3676 showlett@bidneedham.org

Contibuting Editor:Alyssa Kence Community Relations Coordinator  781-453-5460 akence@bidneedham.org

Writing: 43,000 Feet

Photography: Cheryl Clegg

Design: kor group, Boston

© 2015

“ I was glad we came to BID–Needham because the nursing staff and the doctors are highly qualified. I didn’t need to go into Boston to get that high level of care and they were so attentive and so compassionate. They took the time to really dote on my daughter Lea and that made me feel better.”

– Jodi G. and daughter Lea

“ I arrived at the Emergency Department knowing that I was having a stroke, and was treated efficiently, compassionately, and respectfully by everyone on your team. Your wonderful ED deserves the highest praise anyone can give. Thank you so much for being there for me!”

– Heidi H.

A conversation with Jennifer A. Pline, BID–Needham donor and Chair of the Board of Trustees.

What makes BID–Needham such an asset to the community?

It’s important for people to know that we’re a local hospital with an exceptional level of care. We provide a full range of services including surgery, cancer care, and access to an emergency room. It’s all right around the corner, in a setting that’s comfortable and caring.

Why is the connection to Beth Israel Deaconess Medical Center (BIDMC) so important?

Our relationship with BIDMC is incredibly beneficial to the local community. It gives people in Needham and surrounding towns seamless access to a major academic medical center. That’s something that a lot of people don’t appreciate until they need it. BIDMC shares our values of patient-centric, compassionate care.

What’s changed since you joined the board in 2005?

It’s been amazing to see BID–Needham grow into this incredibly well-run, world-class facility. The BID Cancer Center & Surgical Pavilion are the most visible and recent examples of our transformation, but we’ve also built a fantastic leadership team. They continue to attract amazing

talent to the hospital. Without great people in place, the new facilities would really be just buildings.

Why do you donate to BID–Needham?

After a couple of years on the board, it felt natural that BID–Needham would become part of my family’s giving. It is amazing to see firsthand the power of community-level philanthropy and to know that our gift is supporting a world-class hospital that touches so many in the community.

What’s next?

Right now, the Board is helping to close out the capital campaign for the BID Cancer Center & Surgical Pavilion and working with leadership to help set a strategic direction for the next decade. We wouldn’t be where we are today without such an outpouring from the community, but we’re far from finished. There’s so much we can do. It’s a really exciting time to be here, but we can’t do it alone. We need continued support from the community to make it a reality. ■

To see a full list of Board of Trustees and Advisors, visit bidneedham.org/leadership.

State-of-the-art healthcare, in our own backyard

“We have incredible dreams, but we need community support to make them a reality.”

–jennifer a. pline

STRENGTH IN LEADERSHIP

“ I received outstanding nursing care during my stay as a surgical patient. I was a public health nurse for 45 years, and I can honestly say this was the most professional nursing care I have ever experienced.”

– Meredith C.

“ No one wants to spend a week in the hospital, but you tended professionally to every one of my needs and made me feel confident in my care. Thank you for saving my life and taking such superb care of me before, during and after my emergency surgery.”

– Bettina A.

“ I had rotator cuff surgery with Dr. Grannatt. She was amazing and the entire staff made my surgery a very easy process. I have never felt so well cared for in a hospital setting. I am very grateful to everyone who cared for me.”

– Lorrie J.

3GIVING STRENGTH | www.bidneedham.org

Do you have any shout outs, high-fives, and fist bumps you’d like to share? Email us at giving@bidneedham.org

CIRCLE OF GRATITUDE

HOPE

Communication, community, and commitment

Before launching the BID–Needham Orthopaedics Joint Replacement program in 1983, Dr. Haffenreffer served as Chief Resident at the Harvard Combined Orthopaedic program at Brigham & Women’s Hospital. While his training and experience could have taken him anywhere, he chose to cement his career in Needham. “I stayed because I was convinced we deliver world-class care,” he says matter-of-factly. “It’s really that simple. We are excellent at what we do and every one of us is committed to providing the best to our patients.”

He says that while the new Cancer Center & Surgical Pavilion in Needham has brought the hospital to a whole new level, it’s important not to overlook some of the hospital’s other key strengths. “We excel in areas where immediate, intensive interaction is required,” he says. “Because we’re small, patients get here easily and complex cases are worked up quickly. There is organic communication between providers within the hospital and between staff and patients. When we need a consult, we call a person, not a department.”

Dr. Haffenreffer jokingly refers to the culture at BID–Needham as producing a ‘Roche Bros. effect.’ “People know you here and will spot you at the supermarket 10 years later. Being part of this community, your work and your name are on display. As a physician at BID–Needham you have to be committed to providing every patient with care that you can stand behind and feel good about.”

If you want to get to the heart of what makes BID–Needham so special, just ask Mark Haffenreffer, MD.

Dr. Haffenreffer, a prominent orthopaedic surgeon and long-time member of BID–Needham’s Department of Orthopaedics, has a truly unique perspective on the hospital, one informed by his role as a long-standing provider, a major donor, and the parent of a patient. “It’s a culmination of experiences that is very rare,” he says. “I know this place in a unique way. The medical care is not only outstanding, but there are so many intangibles—the kindness of every person you encounter, from the valets to the registration attendants, to the volunteers and the nurses. It’s the common language of caring.”

GIVING STRENGTH | Beth Israel Deaconess Hospital–Needham4

“Her case was very demanding, but the team constantly looked for ways to make things a little better for her. I truly believe it extended her life.”

– mark haffenreffer, md

BID–NEEDHAM’S SURGICAL PAVILION

Dr. Haffenreffer, along with BID–Needham's medical staff, practice in our new surgical pavilion, featuring top-of-the-line technology to support a growing demand for more advanced surgeries close to home. The pavilion houses new operating rooms for minimally invasive, image-guided, and endoscopic procedures. Staffed by Harvard Medical Faculty Physicians, we perform the following surgeries:• Breast• Cancer• Colorectal• General • Gynecological• Orthopaedic (sports medicine and

joint replacement)• Otolaryngologic (ear, nose, throat)• Plastic and Reconstructive• Podiatric• Urologic

BID–Needham has been recognized for its commitment to patient safety with an “A” grade in the Spring 2015 Hospital Safety Score, which rates how well hospitals protect patients from preventable medical errors, injuries, and infections. Learn more about your surgical options by calling (781) 453-3000 or visit www.bidneedham.org/surgery.

Dr. Haffenreffer teaches patients simple exercises that they can integrate into their day-to-day routine as an alternative to traditional physical therapy.

No stone left unturned

The doctor experienced BID–Needham’s powerful combination of medicine and human connection firsthand when the hospital cared for his daughter, Annie. Annie suffered from RETT Syndrome, a rare neurological disorder that left her at a developmental standstill since she was six months old. “Think of her as having no hard drive,” Dr. Haffenreffer says.

Due to the complexity of Annie’s case, she required constant monitoring and care. Dr. Haffenreffer says that the hospital excelled on every level. “Medically, there was never a question of anything ever being missed. I always felt confident that no stone was left unturned.”

But just as important to Dr. Haffenreffer was the humanity and compassion that he saw in every staff interaction with his daughter. “They were always checking in to see what she needed,” he says. “When I slept in Annie’s room at night, nurses came by to make sure we were ok. Her case was very demanding, but the team constantly looked for ways to make things a little better for her. I truly believe it extended her life.”

Honoring Annie

Annie passed away in 2013 at the age of 22. To celebrate her life, and the BID–Needham community who cared for her, Dr. Haffenreffer made a significant gift to the hospital. He named the vestibule in the BID Cancer Center & Surgical Pavilion in Annie’s memory and in honor of her caretakers. More than 80 members of the hospital community attended the dedication ceremony. He feels it’s a fitting tribute.

“Annie’s life was built around hope and going through tough times to get to the good times,” he says. “This hospital is a place that embraces that kind of message.”■

5GIVING STRENGTH | www.bidneedham.org

Leaving a lasting impactMarian Knapp is a 45-year-long Newton resident and chair of the Newton Council on Aging. As executor of the Edward and Sylvia Goldberg Estate, she has helped fulfill her aunt and uncle’s philanthropic wishes to give back to the hospital that meant so much to them, to honor their lives, and to create a meaningful legacy. Marian chose to name the BID Cancer Center & Surgical Pavilion’s Viewing Garden and two nursing stations in Edward and Sylvia’s memory, knowing that those spaces would have felt special to them as long-time patients of BID–Needham.

“My Aunt Sylvia and Uncle Eddie moved to Needham in the late 1950s,“ she says. ”They received care at the hospital for many years and it became a place of great support for them. That’s why my aunt felt strongly that a portion of their estate should go to BID–Needham.”

“Sylvia had heart disease and was a patient at the hospital’s anti-coagulation clinic. I was always struck by how the staff and volunteers treated her when she was there. They were her friends. There was one nurse in particular who would sit with Sylvia whenever she came in, just to ask how she was feeling. A trip to the clinic was a chance for my aunt to spend time with people who cared about her. That’s why she loved going.”

“There is a particular memory that sticks with me. I was at the clinic with Sylvia one day—waiting for a test result—and she mentioned that she was craving a BLT. I took her to the Trotman Family Glover Café for lunch, where they prepared, as Sylvia said, ‘the best sandwich I ever had.’ I had never seen my aunt as happy as she was sitting and eating that sandwich. It was a little thing that meant so much.”

“When I think back on my aunt and uncle’s experience at BID–Needham, I am thankful that we have a place like this in our community. I can also see that the hospital is listening to the needs of the community as it grows. The expansion is proof of that. I know that Eddie and Sylvia would be thrilled to see that their donation has helped build something so amazing.”

To date, the Edward and Sylvia Goldberg Estate gift is one of the largest gifts to the campaign. For more information on leaving a lasting legacy through bequests, legacy gifts, and planned giving, please contact Samantha Sherman, Chief Development & External Relations Officer, at ssherma1@bidneedham.org or 781-453-3743. ■

“ Sylvia felt like the hospital was part of her world. It was her second home. She never wanted to go anywhere else. It is where she felt secure and valued.”

– marian knapp

Simple acts of kindness

Stephanie Walsh, RN, (above) administers Coumadin to a patient. She says, “I loved taking care of Sylvia at the clinic. She was truly a wonderful person.”

(left) For Edward and Sylvia Goldberg, volunteers at the hospital brightened their day. To learn more about becoming a volunteer, contact Tracy Murphy, Coordinator of Volunteer Services, at 781-453-5499.

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A longstanding supporter of the hospital, Needham Bank recently made a gift to name the first floor reception area of the BID Cancer Center & Surgical Pavilion. “BID–Needham was an impressive place even before the center opened,” says Whalen. “But the fact that people can now receive treatment locally, rather than going to Boston, is just remarkable.”

Going localNeedham Bank has built its business around a “buy local” and “bank local” philosophy—and takes a “give local” approach to philanthropy. “We donate to hundreds of local organizations every year," Whalen explains. “We see it as our responsibility to reinvest in the community by supporting groups that benefit our constituents.”

A shared passion for supporting the community

Needham Bank by the numbers

• 7 branches in Needham and surrounding towns, with two more on the way

• 124 years serving the local community

• 303 local organizations supported in 2014

He also sees great value in a “go local” approach to health care. “The benefits of having BID–Needham in the community really can’t be overstated,” he says. “Whether it’s preventative care or a more serious situation, giving people easy access to high-quality medical care is more than just convenient, it’s essential.”

Whalen predicts great things for Needham and believes the hospital and bank will continue to play an important role. “The opportunities for both organizations to serve the community feel limitless,” he says. “We’re excited to continue partnering with BID–Needham to support the amazing things that are happening here.” ■

“ As a local business, we take a great deal of pride in supporting the cities and towns we serve,” says Mark Whalen, CEO of Needham Bank. “And it’s obvious that BID–Needham shares our commitment to giving back to the local community.”

Charitable golf tournament

Members of BID–Needham’s Board of Trustees hit the green to represent BID–Needham at the Newton-Needham Chamber of Commerce’s Annual Children’s Charitable Golf Tournament on August 3. BID–Needham was a gold sponsor of the event, which supported victims of domestic violence.

1 L–R: Richard W. Davis; Stephen E. Vanourny; James J. Mahoney, Jr.; and David K. Stevenson

Boston Marathoners support hospital

Two Needham community members ran the 2015 Boston Marathon to support the BID Cancer Center & Surgical Pavilion and together raised over $12,000.

2 Ming Cheung, a clinical nutrition manager at the hospital

3 Dora Tavel-Sanchez Luz, owner of Needham restaurant, The Farmhouse

Needham's Fourth of July parade

BID–Needham joined the Needham Exchange Club’s Fourth of July parade. Our “Community Strong” float represents our commitment and support to the town of Needham.

4 L–R: Suzanne Brand, RN; Andrea Williams; E.N. Goldings of BID–Needham

5 Float participants included many young supporters from Needham

Spring Symposium highlights emergency care

Community leaders, donors, and supporters came together with leading experts on May 27 for the hospital’s annual Spring Symposium, “In an Emergency? We’ve Got You Covered,” which highlighted BID–Needham’s state-of-the-art emergency care and management.

6 L–R: Mark Wagoner; Priscilla Dasse; Kristi Perry; Kate Saunders Grove

7 L–R: Carol Bolton Kappel; Brian Connor

8 L–R: Barry Coffman; Michael Lombard

9 L–R: Joseph Kannam, MD; John Fogarty, President & CEO; Richard Wolfe, MD; Barbara Masser, MD; Meg Femino, Director of Emergency Management, BIDMC and BID–Needham

Board Social greets new members

The annual Board Social hosted more than 50 board members at Seasons 52 restaurant in August.

10 Bill and Gail Fine

11 Gail and Richard W. Davis

12 Ginny and Mark Caggiano

13 Leslie and Seth Medalie

14 John Fogarty; Jennifer A. Pline; James J. Mahoney, Jr.

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BID–Needham's Medical Staff recently pledged $100,000 to the hospital’s new Cancer Center & Surgical Pavilion. It was one of the first and largest gifts to the fundraising campaign, and underscores our team’s commitment to serving patients by investing in the hospital.

“The hospital is an integral part of Needham—the patients value having a community hospital and the staff love working here,” says Perminder Dhillon, MD, BID–Needham Medical Staff president. “It offers all the benefits of a small community hospital—easy access, instant hands-on care, and familiar faces—combined with world-class care because of its relationship with Beth Israel Deaconess Medical Center. For all these reasons, the staff wanted to show their support and overwhelmingly agreed to make a contribution.”

The BID–Needham Medical Staff includes the 646 physicians, nurse practitioners, and physician assistants who are affiliated with the hospital. They pay annual dues, which are typically used for staff education and enrichment. When the campaign was announced, the Medical Staff Executive Committee voted to pledge funds from their budget over five years for the project. It was the group’s largest donation to date.

A meaningful gift. A lasting impact.

“When the BID–Needham Medical Staff made their significant gift, it underscored their enthusiasm for the project,” said John Fogarty, BID–Needham's President and CEO. “It reflected our staff's unique combination of experience, dedication, and commitment to this community, and set the tone for others to get involved.”

“The Cancer Center & Surgical Pavilion provides new opportunities for BIDMC staff to work in Needham,” Dhillon says. “That has created an even stronger sense of community between the two hospitals. It underscores our belief in this great institution and our commitment to patients.” ■

Attire: Black Tie (and tiaras) optional Register at: www.bidneedham.org/dream

For more information or sponsorships, please contact (781) 453-3007 or events@bidneedham.org

All proceeds benefit the BID Cancer Center & Surgical Pavilion.

Saturday, November 7, 20156:30 p.m.–12 a.m.

Westin Boston Waterfront425 Summer Street · Boston, Massachusetts

Featuring live entertainment by NYC-based band Sound House

Some members of BID–Needham Medical Staff Executive Committee gather in their named spaced. Perminder Dhillion, MD, says, “The medical staff believes in the institution and high quality of care provided.”

Silent Auction · Live Auction · Raffle · Open Bar · Dinner · Dancing

Run for BIGGSteps 2015

In support of the Sean D. Biggs Memorial Foundation

November 15, 2015 at 10:00 am120 Broadmeadow Road, Needham

Register at biggsteps.racewire.com

Join the BIGGSteps 2015 5k–Neeham on November 15 to support the Sean D. Biggs Memorial Foundation. This race is hosted in memory of Sean Biggs who passed away in 2012. A Needham resident, husband, and father of two, Sean was a role-model for many who knew him.

The BIGGSteps 5K benefits the Beth Israel Deaconess Cancer Center in Needham. For more information about Sean, the foundation, and how donations such as yours help, visit biggsteps.org.

Fall Speaker Series on Health and Aging

The Center at the Heights, Needham

Brought to you by BID–Needham, The Needham Council on Aging, and The Needham Department of Public Health, join our Fall Speaker Series that focuses on healthy changes that can make a big difference as you age.

Running from October through November, the series will highlight healthy eating and nutrition, healthy relationships, the importance of exercise, as well as financial fitness, and tips on making healthcare and housing decisions.

Visit bidneedham.org/events for more information, or contact Alyssa Kence, Community Relations Coordinator, at akence@bidneedham.org.

EVENTS

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