strengthen your ability to design the future
TRANSCRIPT
STRENGTHEN YOUR ABILITY TO DESIGN
THE FUTURESession 1 — 12 May 2020 —1:00 ET
NO-CHOICE MOMENT
Kanter’s Law
EVERYTHING LOOKS LIKE A FAILURE IN THE MIDDLE.
Rosabeth Moss KanterHBS/HBR
PERSEVERE OR PIVOT
Q: What are the boundaries of design?
A: What are the boundaries of problems?
Charles Eames
Buckminster Fuller
1950’s & 1960’s
Horst Rittel & Melvin Webber“Wicked Problems”
1973
Nigel Cross &Donald Schön
1982 & 1983
Pioneering Design Firms
1990’s & 2000’s
Why design?
TRANSFORMATIONis a design challenge.
EFFECTIVENESS DESIGNis the starting point because organizations only transform as fast as their leaders.
FIXED MINDSET
You either are or aren’t good at something.
“Failure is the limit of my abilities.”
“I don’t like to be challenged.”
“I am jealous of other’s success.”
GROWTH MINDSET
How good you are at something is just the starting point.
“Failure is an opportunity to grow.”
“My effort and attitude determine my abilities.”
“I’m inspired by the success of others.”
GROWTH MINDSET + VERTICAL DEVELOPMENT
“From a know-it-all culture to a learn-it-all culture."
Satya NadellaCEO, Microsoft
GROWTH MINDSET + VERTICAL DEVELOPMENT
LEADERS TOO OFTEN BELIEVE IN A GROWTH MINDSET FOR OTHERS WHILE HOLDING
A FIXED MINDSET THEMSELVES.
GROWTH MINDSET + VERTICAL DEVELOPMENT
HORIZONTAL
GROWTH MINDSET + VERTICAL DEVELOPMENT
GROWTH MINDSET + VERTICAL DEVELOPMENT
“The way we’ve been trying to solve this hasn’t worked, but we’re doubling down on solving it that way.”
GROWTH MINDSET + VERTICAL DEVELOPMENT
CHALLENGES LEADERS FACE ARE INCREASINGLY ADAPTIVE,
NOT SIMPLY TECHNICAL.
GROWTH MINDSET + VERTICAL DEVELOPMENT
TECHNICAL CHALLENGE
Solvable with the knowledge of experts.
Problem definition, solution, and implementation are clear.
Leader(s) or expert(s) provide the solution.
ADAPTIVE CHALLENGE
Solving requires new learning.
Problem definition, solution, andimplementation require new learning.
Leaders use authority differently —framing challenge, regulating distress,
giving responsibility.
GROWTH MINDSET + VERTICAL DEVELOPMENT
Ability to recognize and act on what matters.
ADAPTIVENESS
ADAPTIVENESS
Like the musculature of the human body, adaptiveness is made up of a group of muscles,all of which can be strengthened.
SEE ACT
INVENT
ADAPTIVENESS
ACT
SEE
TUNNEL VISION
BLISSFULLY@ RISK
WOODEN HEADED
INVENT
HOW DO WE GROW AS GROWN-UPS?
SUMMARY
Jean Piaget Carol Dweck Bob Kegan &Lisa Lahey
Ron Heifetz Keith Eigel &Karl Kuhnert
SUMMARY
DON’T BE THE DINOSAUR.
SUMMARY
• APPROACH THIS WITH A GROWTH MINDSET.
• EFFECTIVENESS REQUIRES VERTICAL GROWTH, NOT JUST HORIZONTAL.
• YOU’RE FACING AN ADAPTIVE CHALLENGE — LEARNING IS REQUIRED BOTH TO DEFINE THE PROBLEM AND TO TAKE STEPS TOWARDS YOUR SILVER-LINING SOLUTIONS.
• USE WHAT MATTERS AS YOUR LENS TO SET DIRECTIONAL GOALS.
• DON’T AIM FOR A SUPERMAN LEAP — JUST FIND THE STEP-ASSESS-ADJUST-PROCEED RHYTHM.
• ELEVATING YOUR EFFECTIVENESS CREATES AN EXPONENTIAL DIFFERENCE
SUMMARY
DESIGN YOUR SILVER-LINING
TRANSFORMATION
ACT ONWHATMATTERS.