STRESS MANAGEMENT

BY:-Arindam KunduArup Kr Mondal

Satyajit PaulMukul kushwaha

Nisha RanjanPriybrath Narayan Rai

Anurag Ranjan

CONTENTS

• Definition• 3-D Stress Management Model• Job Related Sources Of Stress• Effects Of Stress At Work• Pressure & Performance• Ways Of Coping With Stress• Work-focused Coping Strategies • Emotion Focused Coping Strategies• Conclusion

Stress

•“Stress is not necessarily something bad – it all depends on how you take it. The stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation or infection is detrimental”.

- Hans Selye (1956)

• “Stress seen in individuals, is defined as, any interference that disturbs a person's healthy mental and physical well being. It occurs when the body is required to perform beyond its normal range of capabilities. Beneficial stress can help drive a few of us to historic successes, while harmful stress can drive us to despair. A force as potent as this has to handled with respect”.

-Shreekumar Menon (November 2010)

Wan Hussin 3-D Stress Management Model

JOB RELATED SOURCES OF STRESSAccording to “environmental” sources of strain by Cartwright and Cooper (1997)

• Intrinsic Job Characteristics

NoiseVibration and TemperatureWorkloadWork Hours New Technology Exposure to Risk and Hazards

• Organizational Roles

Role Ambiguity Role Conflict Role Overload

Responsibility

• Relationships at Workplace• Career Development

EFFECTS OF STRESS AT WORKPersonal

• Alcohol abuse • Drug abuse • Emotional Instability • Lack of self-control • Fatigue • Marital problems • Depression • Insomnia • Insecurity • Frustration

Organizational

• Reduced productivity • High turnover • Increased errors • Absenteeism • Sabotage • Damage and waste • Replacement costs• Disloyalty • Job dissatisfaction• Poor decisions

- R. Lakshminarayan

PRESSURE & PERFORMANCE

- Nicholas P. Lovrich, Walter H. Gmelch, Phyllis Kay Wilke

WAYS OF COPING WITH STRESS

• Drinking too much• Overeating or under eating• Zoning out for hours in front of the TV or computer• Withdrawing from friends, family, and activities• Using pills or drugs to relax• Sleeping too much• Procrastinating• Filling up every minute of the day to avoid facing problems• Taking out your stress on others (lashing out, angry outbursts,

physical violence)

WORK-FOCUSED COPING STRATEGIES

• Role Clarification• Time management• Delegation• Cooperative work strategy• Departure from job

- Dr. Chandra Prasad Sreedhar

EMOTION FOCUSED COPING STRATEGIES

• Reduced Perfectionism• Increased Social Support• Increased Tolerance of Ambiguity• Relaxation Techniques

- Dr. Chandra Prasad Sreedhar

CONCLUSION• Given the Indian & international scenario of competitive market,

over population and scarcity of good jobs, runs on the theory of ―Survival of the Fittest‖, no profession is stress free. The degree and depth may vary from one another. Both employer and employee must understand that work should be valued and not excessive. Work should not compromise on health and family life; rather offer happiness, peace of mind, certainty, variety and flexibility. As a general rule, actions to reduce job stress should be given top priority in the process of organizational change to improve working conditions and to avert the situation of brain drain. But even the most conscientious efforts to improve working conditions are unlikely to eliminate stress completely for all workers.

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