student guide - st giles international
TRANSCRIPT
St Giles International New York City 330 Fifth Avenue, 8th Floor New York City, NY 10001
Tel: 212 967 9900 Fax: 212 967 9915
Email: [email protected]
STUDENT GUIDE
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Contents
WELCOME - A letter from the Director ........................................................................................... 2
The St Giles Mission Statement ................................................................................................... 3
Section 1: Introduction to St Giles New York .................................................................................... 4
Section 2: New York City ........................................................................................................... 5
Section 3: Your First Day ........................................................................................................... 6
Section 4: Our Promise to you ..................................................................................................... 7
Section 5: Our Courses ............................................................................................................. 8
Section 6: Class Schedule .......................................................................................................... 9
Section 7: Course Books ......................................................................................................... 10
Section 8: Certificates ............................................................................................................. 11
Section 9: Typical lessons at St Giles .......................................................................................... 12
Section 10: Student Progression – going to the next level .................................................................. 13
Section 11: Levels & Progress: The Common European Framework of Reference (CEFR) .......................... 14
Section 12: Taking an examination at St Giles New York ................................................................... 15
Section 13: Getting around the School ......................................................................................... 16
Floor Plan 7th Floor ...................................................................................................... 17
Floor Plan 8th Floor ...................................................................................................... 18
Section 14: Our Staff .............................................................................................................. 19
Section 15: Attendance ........................................................................................................... 21
Section 16: Staying with a St Giles Host ....................................................................................... 22
Section 17: SEVIS ................................................................................................................. 23
Section 18: Fire, Accidents and Emergencies ................................................................................. 24
Section 19: Things to do / getting around / general information ............................................................ 25
Section 20: It’s the law ............................................................................................................ 27
Section 21: Health ................................................................................................................. 28
Section 22: Staying safe .......................................................................................................... 29
Section 23: Student Disciplinary Code ......................................................................................... 30
Section 24: Problems or Complaints ............................................................................................ 32
Section 25: Corporate Social Responsibility (CSR) .......................................................................... 33
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WELCOME - A letter from the Director
Dear St Giles Student,
Welcome to St Giles International New York City. It is
a pleasure to meet you.
St Giles International has been teaching English for
more than 60 years, so you can be sure we know a lot
about the best way to help you make progress and
enjoy your course with us. Whatever course you choose, you will benefit from experienced, qualified
teachers who will make sure that your lessons are interesting, varied,
and above all, effective.
When you are not in class, make sure that you get the best from our
wonderful city by making friends from other countries, getting to know
some native New Yorkers, and joining in with our exciting Social
Program, especially designed for you. This way, not only will you have
fun, but you will also make the most progress with your English ability.
At St Giles we will do everything we can to make your visit an
enjoyable learning experience. Our staff are always available to
answer your questions and guide you, so please ask us if you need
information or have any questions.
In this guide you will find important information about the school and
the city. Please read it carefully and keep it for future reference.
With best wishes,
Alex Anderson
Center Director
St Giles International New York City
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The St Giles Mission Statement
Our Mission Statement
1. To provide high quality courses for international students and
trainee teachers in a learner-centered environment focusing on
the international students’ real and practical aspirations.
2. To offer a wide range of student support services of the highest
quality to enable our students to enjoy their courses to the full.
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Section 1: Introduction to St Giles New York
St Giles International was founded in London in 1955. As well as St
Giles New York, we also have four schools in the United Kingdom
(Central London, Highgate, Brighton, and Eastbourne) and three
schools in North America (New York, San Francisco and Vancouver).
St Giles New York City opened in 2011.
St Giles New York City is located in the heart of Manhattan in an attractive refurbished art-deco office block on Fifth Avenue. The Empire
State Building, Macy's department store, Greenwich Village, Times
Square, and many other attractions are only moments away.
We have 24 General English classrooms (all with Interactive
Whiteboards), a self-access center and Computer room. We also have
a student cafe where you can grab a coffee or something to eat. St
Giles New York City’s Platinum Center offers a further 7 classrooms and
a comfortable lounge for clients to relax in. Our location and excellent
facilities make the school an ideal place to improve your English and experience this wonderful city.
Accessibility
The building at 330 5th Avenue and the school itself, are fully
wheelchair accessible.
Licensure and Accreditation
St Giles International New York City is a member of English USA, (the
American Association of English Intensive Programs) and is licensed by the New York State Department of Education. The school is accredited
by The Commission on English Language Program Accreditation (CEA).
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Section 2: New York City
New York City is the largest city in the United States and one of the
largest in the world, it is also one of the most popular. It is a major
centre for media, culture, food, shopping and finance and trade. Its
impressive list of attractions include the Empire State Building, the
Statue of Liberty, the United Nations, Brooklyn Bridge, Times Square,
Fifth Avenue and Central Park, to name just a few.
Students from St Giles New York check out where to go next.
As well as Manhattan, take some time to explore the outer boroughs too. Brooklyn and Queens are only a subway ride away, or take a trip
on the Staten Island Ferry (free) and check out the Statue of Liberty on
the way. The Bronx Zoo is also well worth a visit.
With its towering skyline, diverse culture and heritage, endless supply
of restaurants and entertainment, it is not surprising that the ‘Big
Apple’ is considered by many to be the ‘greatest city in the world!’
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Section 3: Your First Day
You will normally arrive on a Monday morning between 8.30am and
8.45am. On arrival, a member of staff will meet you and check your
registration. We will also need to make copies of your passport,
insurance and student visa (if you have one) so please remember to
bring these documents with you.
You will take a Placement Test to help us find the best class for your level. You will also have an interview with our Director of Studies or
one of our teachers. This is where we assess your speaking and
listening comprehension.
After your placement test and interview have been checked, we will
give you a presentation about the school, its regulations, and your
lessons. There is a lot of information so please ask questions if you do
not understand something. We are always happy to explain.
At the end of your first morning you will be assigned to a class in one of the following levels:
Placement test score Coursebook level
CEFR Description
0-10 points Level 0 Beginner
11-25 points Level 1 CEFR A1 Elementary
26-42 points Level 2 CEFR A2 Pre-Intermediate
43-55 points Level 3 CEFR B1 Intermediate
56-70 points Level 4 CEFR B2 Upper-Intermediate
70 points and over Level 5 CEFR C1 Advanced
Your teachers and the Director of Studies are qualified professionals
with a lot of experience in placing students, however, your personal
opinion about your level is also important. If, after a few days, you feel
a class is not right for you, please speak to your teacher or the Director of Studies.
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Section 4: Our Promise to you
Students at our school…
Do homework on most days
Follow a coursebook at least 50% of the time
Receive a balanced program including grammar, vocabulary,
reading, writing, speaking and listening practice
Receive one-to-one feedback every two weeks to check
progress Take an in-class progress test once every two weeks
Have a weekly plan of your lessons posted in your class every
week
Typically take a level test every 10-12 weeks.
Are given an end of course progress evaluation on completion
of the course
Are given a certificate upon completion of the course (minimum
80% attendance)
What we expect from you…
To buy a coursebook on your first day of classes*
To speak English only in the school
To attend 100% of lessons
To be on time for lessons
To be respectful of different cultures and beliefs
To tell us if you have any problems with the school, your
accommodation, or anything else
Not to use your mobile phone in class Not to take food into our classrooms
*Students studying for three weeks or less can borrow a
coursebook
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Section 5: Our Courses
Most students at St Giles New York City follow one of the following
programs:
20 lessons a week mornings
20 lessons a week afternoons
22 lessons a week mornings
22 lessons a week afternoons
28 lessons a week morning and afternoon
English for Special Purposes
If you are a full-day student (28 lessons a week), you can choose to
study the following courses in the afternoons:
General English plus English for Business
English for Academic Purposes
Exam preparation
We offer preparation classes for the following examinations: Cambridge English (CPE; FCE, CAE), TOEFL, and TOEIC
Platinum Courses
St Giles New York offers Platinum training for those looking to develop
their English in a comfortable and exclusive environment for business
professionals or mature and ambitious learners. We offer:
Platinum Group Courses (morning, afternoon, full day)
Platinum Plus (Group classes and one-to-one lessons) Platinum One-to one Courses
General English One-to-one Courses
English for Beginners
We offer special programs for beginners, see the Course Dates and Prices
Brochure for more information.
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Section 6: Class Schedule
You will find out what time your class starts when you receive your
class information on your first day. Please be on time for lessons.
Morning classes may start at 3 different times: 08:50, 09:00, or 09:10.
Afternoon classes may start at 3 different times: 13:50, 14:00, or
14:10. There are no afternoon lessons on Friday for students with 28
lessons per week.
Students taking 22 lesson per week programs have two additional
lessons each week called Guided Study held on Tuesdays and
Thursdays from 13.00 to 13.50.
Public Holidays
The school will be closed for the following holidays:
New Years’ Day (January 1)
Martin Luther King Jr. Day (January)
Presidents’ Day (February)
Good Friday (Easter Weekend)
Memorial Day (the last Monday in May)
Independence Day (the first Monday in July)
Labor Day (the first Monday in September)
Thanksgiving (the last Thursday and Friday in November)
Please note: The school is also closed for one week over Christmas.
Class Schedules
08:50-09:40 09:00-09:50 09:10-10:00 Lesson 1
5 minute break
09:45-10:35 09:55-10:45 10:05-10:55 Lesson 2
20 minute break
10:55-11:45 11:05-11:55 11:15-12:05 Lesson 3
5 minute break
11:50-12:40 12:00-12:50 12:10-13:00 Lesson 4
Class Schedules
13:50-14:40 14:00-14:50 14:10-15:00 Lesson 5
5 minute break
14:45-15:35 14:55-15:45 14:05-15:55 Lesson 6
20 minute break
15:55-16:45 16:05-16:55 16:15-17:05 Lesson 7
5 minute break
16:50-17:40 17:00-17:50 17:10-18:00 Lesson 8
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Section 7: Course Books
For students staying more than three weeks, you must buy your first
course book. If you are staying for three weeks or less, you may
borrow a course book provided you pay a deposit. Course books for
General English are $40. Books for Cambridge classes are up to $120.
Course books and other reference books can be bought in our book store on the 8th floor.
Your course book is used as the foundation for your language course.
Generally, teachers will use course book material about half of the total
lesson time. For the remainder, they will select from a range of sources,
including authentic materials, such as newspaper articles and videos,
and other activities and tasks, such as communication games and
worksheets. We do this to make sure your classes are varied and
interesting. If there is a specific topic or language area you would like
to cover, please ask your teacher during your one-to-one feedback session which happens every two weeks.
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Section 8: Certificates
Certificates are issued indicating your level of achievement when you
complete your course at St Giles. Certificates are only awarded to
those students who have attended 80% of their classes.
On completion you will also receive a Student Evaluation report from
your class teacher. This will show your level and include a comment
from your teacher about your progress at St Giles.
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Section 9: Typical lessons at St Giles
Of course, each class and every lesson is different, but there are some
techniques we use at St Giles which are typical of any lesson. For
example, in class your teacher will often ask you to work with another
student. We call this pair work. This gives students the maximum
opportunity to use their English in class. Sometimes the teacher will
ask you to work in a group with other students. Again, this gives
you more chances to practice your English.
Your lessons will concentrate on grammar, vocabulary, pronunciation
and/or one of the four skills of speaking, listening, reading and
writing. But these areas are not independent of each other. So, in a
reading lesson, you will probably work on grammar, vocabulary,
pronunciation, speaking and listening, as well as reading.
We believe the most important thing about learning English is
communication, and so a lot of your lesson time will be spent on
developing your speaking and listening skills. Class time is valuable, so make the most of your time at school. Students who experiment more
and contribute more to lessons are nearly always students who make
good progress. So remember, YOU are the most important person
when it comes to learning. Relax, enjoy the lessons. Speak and ask
questions as often as you can.
Here is some advice about how to be a good language learner.
Always communicate in English. Relax when you communicate. Don't expect to be correct all
the time.
Keep an organised notebook for grammar and vocabulary.
Read as much as possible.
Use the Computer Room and the Self Access Center
regularly.
Keep a record of the mistakes you make.
Remember, you will make more progress if you yourself
make an active contribution to your learning.
Use other ways of practicing your English outside the classroom: for example, talk with your host family, read a
newspaper and watch TV.
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Section 10: Student Progression – going to the next level
For a student on an intensive course, it typically takes 10-12 weeks to
complete a whole level. Every two weeks you will have a progress
test and your teacher will talk to you about your progress and your
course.
Progressing to the next level depends on several factors including
teacher recommendation, progress test results, Level Assessment Test (LAT) results, class participation, homework completion and your
attendance record. If you have not mastered the required material, you
may stay in a particular level until you pass the LAT. In any case, we
generally recommend that you stay at least 6-8 weeks. If you do not
pass the LAT, you must wait at least 3 weeks before attempting the test
a second time. LATs are graded on the same scale as the Placement
Test you took on your first day.
Level Assessment Test Score
Coursebook level
CEFR Description
26-42 points Level 2 CEFR A2 Pre-Intermediate
43-55 points Level 3 CEFR B1 Intermediate
56-70 points Level 4 CEFR B2 Upper-Intermediate
70 points and over Level 5 CEFR C1 Advanced
Level Assessment Test (LAT)
The LAT will evaluate skills appropriate to your level and includes
questions and tasks on grammar, vocabulary, writing, reading,
listening, pronunciation and speaking. LATs are held every two weeks,
usually on Wednesday afternoon. If you are staying at St Giles for a
longer period, you will be invited to take a LAT every two months to
give you an idea of your progress. If you want to discuss your results
or if you disagree with our decision, please speak with your teacher
and the Director of Studies.
St Giles End-of-Course test
If you study for 4 weeks or more and have attended more than 80% of
your lessons, you can take this test in the last week of your course.
The End-of-Course test is graded on the same scale as the Placement
Test and the LATs, so you can get a really good idea of the progress
you have made during your course.
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Section 11: Levels & Progress: The Common European
Framework of Reference (CEFR)
Can understand and use familiar everyday expressions and very basic phrases aimed at the satisfaction of needs of a concrete type. Can introduce him/herself and others and can ask and answer questions about personal details such as where he/she lives, people he/she knows and things he/she has. Can interact in a simple way provided the other person talks slowly and clearly and is prepared to help.
Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment). Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters. Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need.
Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc. Can deal with most situations likely to arise whilst travelling in an area where the language is
spoken. Can produce simple connected text on topics which are familiar or of personal interest. Can describe experiences and events, dreams, hopes & ambitions and briefly give reasons and explanations for opinions and plans.
Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and
disadvantages of various options.
Can understand a wide range of demanding, longer texts, and recognise implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language
flexibly and effectively for social, academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.
Can understand with ease virtually everything heard or read. Can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation. Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of meaning even in more complex situations.
A1
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Section 12: Taking an examination at St Giles New York
We are a Cambridge and TOEFL testing center. If you are enrolled in a
Cambridge or TOEFL preparation course, please speak to the Testing
Coordinator or the Director of Studies about registering for an
examination. Cambridge has fixed exam dates every year in March, June
and December. TOEFL tests are held once or twice a month, usually on
a Saturday. If we do not offer the TOEFL test at a time that suits you,
you can find another date at another testing center on www.ets.org. See
the table below for an idea of which exam suits you best.
Levels and Examination Equivalents
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Section 13: Getting around the School
St Giles International New York is located on the seventh and eighth
floor of 330 5th Avenue, New York. The main office, the Center
Director’s office, and the café are on the 8th floor. The Director of
Studies office, Assistant Director of Studies office, and the Staff Room
are on the 7th floor. We also have the following facilities for students to
use:
The Computer Room The computer room is located on the 7th floor in room 716. There are
12 computers with Skype access. Ask at reception if you would like to
use a webcam or borrow some headphones. Sometimes, teachers may
be using the computer room for lessons, so it is not always available.
The Self-Access Center
The self-access centre is located on the 8th floor in room 806. There
are 12 computers and a variety of reading materials and reference
books for you to use. It is a great place to do your homework or
research the local area. You can also borrow a DVD from our library. If you would like to borrow a DVD or one of our graded readers, please
talk to our staff at reception.
The Platinum Center
For our Platinum students, the comfortable Platinum lounge, with 2
computers, a printer, reading materials and complimentary tea and
coffee, is available throughout the day.
Our classrooms Our classrooms may be used by students if reserved in advance. Please
ask at reception for more information. Please understand that when the
school is busy, classrooms may not be available.
The Book Store
The book store is located in on the 8th floor in room 809. You can buy
your course books here, as well as reference books for grammar and
vocabulary. Please see the book store door for details on when it is
open.
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Floor Plan 7th Floor
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Floor Plan 8th Floor
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Section 14: Our Staff
Whether you need information, have a problem with your course, or
just need someone to talk to. We are always available to help.
Key members of staff and where to find them.
Who… Where…
Center Director
8th Fl. Room 801
Registrar
8th Fl. Main Office
Accommodation Officer
8th Fl. Main Office
Student Services
8th Fl. Reception
Director of Studies
7th Fl., Room 720
Testing Coodinator
7th Fl. Room 707
Platinum Course Coordinator
7th Fl. Platinum Lounge or Room 720
Social Program Organizer
8th Fl. Café or Room 809
Your Teachers
7th Fl. Staff Room, Room 709
On the facing page you can see photographs and names of key staff
members with information about who can best help you.
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Section 15: Attendance
To make good progress in your English you should attend all of your
lessons. If you are more than 10 minutes late, please do not
disturb your class. Wait until the next break before joining your
classmates. Daily attendance registers are taken for each class. If you
are going to be absent for any reason (for example, you are feeling
unwell), please let us know. Call us at 212 967 9900 or send an email
How attendance is recorded
Your teacher takes attendance at the start of each lesson. Even if you
only miss one lesson, your attendance rate will fall. If you miss more
than 3 consecutive days, your teacher will inform the Director of
Studies and we will inform your agent or emergency contact. We will
also try to contact you, so make sure we have the most up-to-date
information about your phone number, email address, and your
address in New York.
Attendance policy We produce attendance reports every week and closely monitor your
attendance rate. If you do not attend at least 80% of your lessons, you
will not receive a Certificate of Studies from our school. If you are in
the US on an F1 Student Visa, poor attendance will be reported to the
Immigration authorities and your visa may be cancelled without notice.
If your attendance rate is falling we take the following steps:
1. If your attendance is near or below 80%, you will receive a warning from the Director of Studies or Assistant Director of Studies.
2. If your attendance does not improve, we ask you to read and sign
an attendance warning letter where you promise to improve your
attendance.
3. If there is still no improvement, you will have a meeting with the
School Director and Registrar and we may have to cancel your course.
We understand that there are many reasons why your attendance may
not be 100% and we always try to work with you to find out how we
can help. Please feel free to talk to someone in the school if you are having any difficulties.
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Section 16: Staying with a St Giles Host
St Giles chooses its hosts very carefully, because the time you spend
with your host is a very important part of your stay in the US.
Your host should provide you with all of the following:
Private room with a full-size bed, closet, a mirror and a table.
Clean bedding and towels, changed once a week. Breakfast and an evening meal, with lunch at weekends.*
Full use of the bathroom every day.
A quiet place for you to study.
*Please note, evening meal and lunch are for half-board accommodation only
We hope that you will be happy with your accommodation. We like to
place our students with hosts who will talk to them and treat them as members of the household.
Remember that your host’s way of life may be different from what you
are used to in your country, so please find out what your host expects
from you. The first few days may feel a little strange and you may feel
you do not fit in with the daily routine. You may also feel a little
homesick. Do not worry, these feelings are quite normal. Remember
that many of our hosts have worked with us for some years and they
are used to dealing with guests from other countries.
Ask them what they expect from you, as this will help you to feel more
comfortable. Always tell your host if you will be late or will miss a meal
and always tell your host if you are going to spend a night away, so
they will not worry.
Always talk to your host first if you have any doubts or problems. There
may be small misunderstandings sometimes, but with goodwill and
humor these can usually be resolved quickly and easily. Talking is the
best way of getting to know your host and it will help you to settle into their way of life. Many of our students have made lasting friendships
with their hosts; we hope you will be able to do the same.
If, after discussing the problem, you are still unhappy with your
accommodation, you should talk to the Accommodation team in the
main office.
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Section 17: SEVIS
All students requiring an F-1 (student) visa are registered on SEVIS
prior to their arrival in the United States. SEVIS is the computerized
system that collects and maintains information on the current status of
non-immigrant students. A student visa is issued for a particular
purpose. Each visa classification has a set of requirements that the visa holder must follow and maintain. Those who follow the requirements
maintain their status and ensure their ability to remain in the United
States. Those who do not follow the requirements violate their status
and are considered “out of status.”
Avoid Visa Status Violations
Failure to maintain status can result in arrest, and violators may be
required to leave the United States. Violation of status also can affect
the prospect of readmission to the United States for a period of time. Most people who violate the terms of their status are barred from
lawfully returning to the United States for years. By violating the
requirements that govern your immigration status, you may jeopardize
your ability to remain in the United States as a student or exchange
visitor. Examples of violations include the following:
Failure to enroll by the date specified by your school or exchange
visitor program.
For academic students (visa category F-1): failure to maintain a full
course load without prior authorization for a reduction from your
designated school official (DSO). Unauthorized employment during your stay.
Failure to leave the United States following completion of your course,
exchange visitor program, or program-related employment.
Students on F-1 (I-20) student visas must tell the Registrar/DSO
before their last day of school whether they are transferring to another
school or leaving the US. If you leave the school earlier than your
course completion date, you have 14 days to leave the United States.
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Section 18: Fire, Accidents and Emergencies
Fire
If you discover a fire:
Tell a member of staff and pull the nearest fire alarm.
If you hear the fire alarm: Follow instructions from your class teacher
DO NOT use the elevator
DO NOT stop to collect your books or coat.
Meet on the corner of East 33rd Street and 5th Avenue
Every classroom has a map showing your nearest emergency exit and
how to get there. Make sure to take a look and remember the
information.
First aid
If you have an accident or feel ill at the School, tell your teacher or
someone in Reception. There is a first aid box in Reception. If it is a
serious problem, a member of staff can help you arrange to see a
doctor.
Emergencies
If you need an AMBULANCE, the FIRE SERVICE or the POLICE, phone
911.
If you have another serious problem, phone your host, or St Giles New
York. The St Giles 24 hour emergency number is 631 741 6113.
Students under 18 years old
If you are under 18, the following applies to you:
We give you a special first week feedback form on your first day.
Please return it to us at the end of your first week.
You must be back at your homestay by 10.00pm on weeknights and midnight on the weekend.
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Section 19: Things to do / getting around / general information
The Social Program
Every month a social calendar, listing many activities and events, will
be given out by the Social Program Organizer. For most activities,
students will meet in front of school or in the cafe. The length of
activities varies. Be sure to ask the Social Program Organizer if you
have questions about the length of activities. Popular activities include
walking tours, Salsa lessons, Karaoke, NBA games (and other sporting events), museum visits and movie nights. For the most up-to-date
information, check out the Activities notice board located near the café
on the 8th floor.
The City
New York City has a large variety of entertainment. NYC & Company, New York City’s official tourism site, is very helpful with information
and links for different things to do in and around New York. Visit
www.nycgo.com. The four daily newspapers publish daily calendars of
events, and weekly papers provide information about upcoming events.
Check out these websites for more information:
The New York Times www.nytimes.com
New York Post www.nypost.com
Time Out New York www.timeoutny.com The Village Voice www.villagevoice.com
Transport
The New York subway system runs 24 hours a day, 7 days a week. You
can buy single rides or you can buy an unlimited ride MetroCard for 7
days or 30 days. You can also use your MetroCard on the buses. Pay for a card at the vending machine inside the station. For more
information, visit www.mta.info/metrocard.
If you want to travel outside New York City to places like Niagara Falls,
Boston, Philadelphia, or Washington DC, we can help you reserve a
place on a student tour. Please ask the Social Program Organizer for
more information.
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Banks
Students who study at St Giles for 3 months or more may open a free
checking account at Bank of America or Citi Bank. With your checking
account, you will receive a cash card for ATM transactions. If you have
questions about banking (or wire transfers) from your home country,
please come to Reception in the main office.
Currency Exchange
The closest currency exchange center (from school) is The Change
Group. It is located at 339 5th Ave, opposite the Empire State Building.
Post Office
Most Post Offices are open Monday through Friday, 8.00 to 17.00pm.
Some branches have special Saturday hours. The nearest Post Office to
St Giles is located at 16 W 33rd Street.
Tipping
In restaurants, bars and cafes you generally tip between 15% and 20%
on the pre-tax bill. If you buy drinks at the bar, you usually tip $1 per
drink. 15-20% of the fare is the usual rate for tipping a taxi driver.
Places of Worship
You can get addresses of local churches, mosques, synagogues, and
temples from Reception.
Telephone information For domestic calls (USA and Canada) you can ask to use the telephone
in reception. There is no charge for this but please keep your call short
as the phone lines are very busy. For international calls, you will need
to use an International Calling Card. These are available at Duane
Reade and Walgreen’s nearby the school.
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Section 20: It’s the law!
Litter
You must not drop litter in the street or in other public places. Please
take it home with you or put it in a garbage can.
Alcohol
Drinking alcohol outside is not allowed in the New York State. If the
police catch you, you will get a ticket and may be arrested. You must be at least 21 years old to drink alcohol in the US.
Shoplifting
Stores in New York have very good security systems and they will
always call the police if they catch someone stealing.
Drugs
Buying and selling illicit drugs is illegal in the US. If you are found
carrying drugs either in school or in public, you may be arrested.
Smoking
Smoking is not allowed indoors in New York State. You may smoke
outside, but must be at least 25 feet away from all doors and windows.
Smoking in city parks and on public beaches is also illegal. If you are
caught, you may get a ticket. You must be at least 21 years old to
buy cigarettes in New York City.
Dangerous objects
If you travel by air, remember to put any objects like scissors in your suitcase, not in your hand luggage.
Identification
You will need some kind of photo ID (such as a Drivers Licence) to buy
alcohol, tobacco, or get into a night club. In the US it is not necessary
to carry your passport, so leave it somewhere safe.
Arrest If you are arrested, you will be handcuffed and taken to the police
station. A police officer will ask for details such as your name, address,
date of birth, Social Security number, etc. You will be photographed
and fingerprinted and taken to Central Booking to be processed to
appear before a judge. You will be held in a police cell. You can make
three free calls within New York City, or three collect calls to other
numbers. St Giles 24 hour Emergency Number is 631 741 6113.
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Section 21: Health
Health Insurance
All students must have health insurance to attend our school. Without
health insurance, it may be very expensive to see a doctor while you
are here. If you do not have insurance, we can arrange it for you.
Please ask at reception.
Please carry your insurance documents and some photo ID with you at all times. Bring your insurance card with you when you see a doctor,
but be prepared to pay immediately for your first visit. Your insurance
company may reimburse you later. Keep all your receipts.
Doctors
If you are ill, tell your host and arrange to visit their doctor. If you are
not living in homestay accommodation, go to Reception and ask about
seeing a doctor. When you are ill, please call and let us know if you will
not attend class. If you are unable to call yourself, please ask your host
or a friend to call for you. Please see the front desk for a list of medical providers. If you are prescribed any medicine, make sure you
understand the instructions. If you need help, ask.
Dentists
Dentists are not free. If you need to see a dentist, ask in Reception,
and always ask how much the treatment will cost first.
ER / Emergency Room
A visit to the ER can be very expensive. If you need medical assistance but it is not an emergency, DO NOT go to the ER. Find a doctor or local
clinic instead.
If you need other services such as an optician, physiotherapist,
acupuncture etc., please ask at Reception, we will do our best to help
find a recognised practitioner.
REMEMBER: the US emergency number is 911.
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Section 22: Staying safe
We are happy you have chosen to visit New York City while studying
English. It is a big city with many cultural activities, sporting events
and restaurants. However, in order to ensure that your visit is a
pleasant one, please take certain precautions.
Although New York City is a safe and friendly place, as in any big city,
certain areas should be avoided after dark. Try not walk alone at night, public transportation runs 24 hours, seven days a week and it is
generally reliable and safe. If it is late at night and you have to travel a
long distance to reach your homestay or residence, it is best to go with
a friend or take a licensed yellow taxi. Do not carry valuables (such as
your passport) or a lot of cash. Carry your purse or wallet close to your
body and always be aware of your surroundings.
You will see few homeless people in the city. They might ask you for
money or food or coffee. You can ignore them or donate if you wish.
There is nothing wrong with being friendly, just be careful with whom you wish to talk. Remember you are in control. If you walk with your
head tall and with a purpose, most people will not bother you.
Emergency Services
Call 911. This covers all emergencies – fire, medical and life-threatening situations
Credit Card Loss
Keep a list of your credit and other important cards
Notify the police if lost or stolen at 646 610 5000
Property Left in a Taxi
Write down or remember the number, color and company name of
your taxi.
Call the police at 646 610 5000. DO NOT CALL 911.
Police
The nearest police station is located at 357 West 35th St, New York.
Telephone 212 239 9811
Valuables Please remember to be very careful if you bring anything valuable to St
Giles, such as cameras, smart phones, or other electronic devices.
Never leave anything valuable in your classroom. Do not carry large
amounts of cash. If you lose or find anything, please go to Reception.
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Section 23: Student Disciplinary Code We want you, as a St Giles student, to feel part of a learning
community and we ask you to behave with maturity and respect for
each other. If you are staying in accommodation arranged by St Giles
International, we expect the same consideration to be shown to
homestay hosts, their visitors and their family, as well as other
students staying in the same home. The same applies to students who
stay in residence halls or hotels.
Misconduct Our school is a serious place of study, and for the benefit of all students
and staff St Giles must reserve the right to take disciplinary action
against students who misconduct themselves. Misconduct includes the
following behaviour which could result in disciplinary action by St Giles,
but it is not complete list:
• Violent, indecent, disorderly, threatening or offensive behaviour or
language used within the school building, or in accommodation
arranged by St Giles International, or whilst engaged in an activity
organized by the school, or towards any member of staff or fellow student.
• Fraud, theft, deception or dishonesty in relation to St Giles
International, its staff or students, or towards members of host families
providing accommodation arranged by St Giles International.
• Racial, sexual or other kind of harassment of any student or member
of staff, or towards members of host families providing accommodation
arranged by St Giles International.
• Damage to or defacement of St Giles International property, or the
property of other students or staff, or the property of host families providing accommodation arranged by St Giles International, which is
caused intentionally or recklessly.
• Computer misuse.
• Behaviour which brings St Giles International into disrepute.
• Use of social media such as Facebook to harass, offend or abuse staff
or students of St Giles International, or members of host families
providing accommodation arranged by St Giles International.
• Disruptive behaviour in class or within the school building.
• The creation of excessive noise or other antisocial or indecent
behaviour whilst in homestays, residence halls or hotels organized by St Giles International.
• The creation of excessive noise or other antisocial or indecent
behaviour towards neighbors, of accommodation organized by St Giles.
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• The possession or use of illegal substances (drugs or offensive weapons) in or outside the school building, the residence hall or any
other accommodation organized by St Giles International.
• Being drunk or under the influence of illegal drugs whilst at the
school, or in homestays, or in other accommodation organized by St
Giles International.
Disciplinary Procedure
Students who misconduct themselves (as defined above) may face the
following stages of disciplinary action but St Giles International reserves the right to move to a higher or final stage depending on the
seriousness of the matter:
1. You may be given a first warning, with a time limit of up to 24 weeks
for further action if you commit another act of Misconduct.
2. You may be given a second warning with a time limit of up to 24
weeks for further action if you commit another act of Misconduct.
3. You may be suspended temporarily from attending the school or any
activities organized by the school.
4. You may be asked to leave the school or any accommodation arranged by St Giles International permanently and you will not receive
any refund for the unused part of the course; you may be charged one
weeks’ notice for accommodation arranged by St Giles International.
5. For students under the age of 18, we may inform your parents
and/or your agent if you have misconducted yourself. For adult
students, we may inform your agent.
Right of Appeal
If we take disciplinary action to suspend you from school activities, or permanently expel you, you have the right to fair treatment and can
ask the Center Director to reconsider this action. You have the right to
meet with the Center Director in the presence of another student to
explain your behaviour or to give your opinion on the decision. The
Center Director has a duty to investigate promptly and properly any
facts on which you disagree. The school observes a complaints
procedure which is explained separately, and you can use it if you feel
that the school’s disciplinary action has been unfair or unreasonable.
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Section 24: Problems or Complaints
We are pleased that you have decided to study at St Giles International
New York City. We hope you will enjoy your stay, and we are here to
help you if you have any personal or academic problems. If you have a
problem, please talk to someone at the school as soon as possible.
Your Accommodation: Explain the situation to the Accommodation Officer who will advise you on what we can do
to help. Your accommodation will be changed at the earliest
opportunity if circumstances demand it.
Your Classes/Course: If you are unhappy with your course or
your class, please speak with your teacher first. If the teacher cannot help you please see the Director of Studies.
Administration: See the Center Director or the Director of
Studies if you are unhappy about the conduct or behavior of any
of the academic or administrative staff at the school.
Course Change/Cancellation: Our conditions are clearly explained on the enrolment form. Before registration, students are
given a clear statement of all fees and charges for which they may
be liable, and of the terms of contract. If there is a valid reason
for changing or cancelling any course please come and see the
Registrar in the main office.
Personally: For many students, being away from home and family
can be a source of worry and distress. If you have any problems at
all, for example, homesickness or money worries, please do not
keep it to yourself. Your teacher, the Director of Studies, or the
administration team may be able to help you.
If, after talking about your problems or complaints, you are still
not satisfied, please make an appointment to see the Center
Director. You can bring a friend along for support if you feel it
would help. You can also submit your complaint in writing.
Further recourse
St Giles is a member of English USA, an association for accredited
English language schools. If you are still unhappy, you may refer your complaint to English USA. St Giles promises to accept any decisions
made by English USA. You can contact English USA at AAIEP Central
Office, PO Box 1158, Pacifica, CA, 94044. You can email:
[email protected] or call: 415 354 3322.
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Section 25: CSR: Corporate Social Responsibility
For many years St Giles International has donated generously to
charities and has been committed to getting staff and students
involved in raising funds and awareness for worthy causes.
In 2012 St Giles decided to incorporate these efforts into a much wider
programme of Corporate Social Responsibility (CSR). We have written
a CSR Charter and are committed to improving our sustainability in
three main areas:
Environmental Sustainability: Reducing, reusing and recycling.
We also strive to choose products from ethically produced and
sustainable sources.
Sustainability Education: We include sustainability topics in our
curriculum as well as raising awareness of environmental and
social issues among our student population.
Creating a sustainable society: We lead by example, showing
people how to be tolerant and accepting of different cultures. We
also encourage all of our stakeholders to consider sustainability in
all areas of their lives. We will continue to raise awareness for, and
donate money to local and international non-profit organisations.
Each school has appointed a Corporate Social Responsibility Officer and
has created its own programme for sustainable development. You can
find more information and check out upcoming events and initiatives on
our CSR noticeboard, located opposite the Self-Access Center on the
8th floor.
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